Dutch quality. Made in Belarus.

InToSoft is a Dutch software company specializing in the development of advanced IT solutions for the European market and customers beyond Europe. 

The company was founded in 2012 as a result of long-term cooperation between TecServ Kuijpers BV (the Netherlands) and IntoPeople BV (the Netherlands).

Our mission is to create perfect solutions that meet the needs of your business.

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2012
InToSoft
Modelleur 11
Kaatsheuvel 5171SL
Netherlands
InToSoft
Logoysky trakt 22a-601
Minsk 220090
Belarus

Portfolio

Facillit

Facillit is an improved digital archive that stores facility data. It allows to automate, simplify and effectively organize the work in context of contractual relations.

With its help, users can:

• Plan the running costs of their premises.
• Manage the contact list with automatic notification function.
• Carry out various kinds of control and service
• Gather management data with specific tool.

B2C multiplatform solution

The solution is a communicative platform for lessors, administration and tenants in business centers and housing estates aimed to optimize the internal processes. It provides effective resource management tools to the management as well as better overall service experience to the tenants.

 

With its help, users can:

• view the office building and its surroundings along with images, videos and contact information;
• timely inform administration about emergencies inside and outside the office building;
• book meeting rooms/parking stalls for your business visitors;
• view the daily menu at the office canteen

Online service for device repair

Online service for users of electronic gadgets that allows them to diagnose reasons of technical issues, suggests how to fix their devices without turning to professional servicemen and simplifies warranty service procedure.

 

With its help, users can:

• Diagnose equipment failures and check possible ways of resolving them.

• Place the request for technical service opting for one of two available shipping methods: a pick-up service or a drop-off service

• Make partial payments using secured third party payment systems

Social network for teachers and students

The solution is a social network that helps to establish cooperation between teachers and students. It is a web portal that has become an active learning environment for numerous educational establishments.

That solution has such features as:

  • Uploading and sharing materials (books, video, audiobooks etc.)
  • Establishing learning groups
  • An opportunity to follow learners’ and teachers’ pages

                                                               etc.

Multifunctional Payment Processing CRM

The system is a payment processing CRM for multiple types of businesses: real estate and marketing agencies, debt collection companies etc. It provides customers with a wide range of services such as operation and management tools, sales automation tools and helpdesk together with integrated dialer.

With its help users can:

  • Create a streamlined sales process workflow.
  • Ensure transparent merchant transaction reporting
  • Advanced portfolio reporting visualizes required figures on batches, transactions, deposits, chargebacks/retrievals, etc. with further simple retrieval of monthly PDF statement.

How R U? app - all-in-one tool for handling major HR issues

A totally innovative all-in-one tool for handling major HR issues. It makes communication between the administrative body and employees easier, helps build a successful team and encourages smooth on-boarding.

Incident management system

The application is a process automation system for enterprises and governmental organizations that allows to identify an incident, classify it and choose the right resolution scenario. The system allows to allocate employees to resolve the incident, manage their responsibilities and monitor the incident resolution progress.

 

Major features:

• Open connectivity with a number of available solutions: on premise, hosting and SaaS
• Ability to manage few problems simultaneously with 1 window needed for all functions
• Flexibility in managing scenarios

• Intelligent reporting
•Geo Alerting functionality

Secure enterprise mobility solution

The product is a secured system that encrypts and transports data between mobile devices and an enterprises’ backend. It allows an organization to control and manage how the employees exchange time-critical information across their wireless handheld devices.

 

Major abilities:


• Application security provides device containerization with encrypted corporate workspace with IT-managed access controls, usage policies and remote commands.
• Device log management system that analyzes the user’s behavior and detects potential threats.
• The solution boasts configurable compliance and cyber-threat detection reports out of the box that can be emailed at any chosen interval

Solution for analyzing blood biomarkers and providing lifestyle recommendations

The application represents a symbiosis/synergy of science and modern technologies that helps to assess and correct your overall well-being. The system analyzes the user’s blood sample, defines their biological age and provides individual nutrition and lifestyle advice.

Major features:

• Users create personal accounts and set preliminary goals
• Once the blood sample results are uploaded, they get access to confidential analyses and recommendations online
• Receive detailed nutrition recommendations with comments on how the food can affect biomarkers’ results
• Get daily food menus customized for individual needs and calculated to optimize the users’ biomarker levels
• Built-in analytical tool allows to track results over time and monitor progress

Mobile POS solution for restaurant business

A mobile application that transforms an iPod Touch into a high tech hospitality handheld device and makes it a fully functional point of sales (POS). Everything is done logically and intuitively with one hand, enabling your employees to devote their attention to the guests.

Application is ready to use POS with:

• Credit card payments support
• Support of multi touch interface
• Hotel room booking interface
• Dashboards with the opportunity for personification
• Managers’ module with sales and stuff capacity reporting
• Ability to print checks
• Table management system with the ability to set table status

Cloud storage service

A multi- and cross-platform cloud storage service designed for companies that pay increased attention to data security. The software is a сloud-based drive on a computer that is similar to other well-known consumer online storage services. However, the big difference is that the data is stored in a private cloud storage environment on premises

 

Major abilities:

• Download and upload files of various size
• Assign rights to view the folders
• File synchronization among all connected devices
• Provide access to third parties and non-registered users via web interface
• Pin code ensures extra security and prevents illegitimate access

HR application for absence management

The app represents a highly usable web tool for managing all types of company staff’s leaves and absences, including sick and maternity leaves, vacations, days off, etc. The system was adjusted to meet the client’s internal policy and was easily integrated into the business environment.

 

With its help, users can:

• set access rights and set main system rules;
• manage leaves and absences with adaptive business rules;
• have multilingual support;
• managers can make future updates and extensions easily

E-learning solution for staff training, testing, certification

The system brings the element of learning and self-development into employees’ daily work. With the help of a laptop, tablet or a computer they have access to course materials, assignments, tests, assessments and versatile interaction functionality.

With its help, users can:

• Automatically monitor employees’ competence and give recommendations 

• Assign employees to online courses, tests etc. and review 

• View the overall statistics report on professional level throughout the company

Reviews

Sort by

Staff Augmentation for IT Management Platform

“They find new developers for us quickly. If we have a situation that requires more resources, we can add team members.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2015 - Ongoing
Project summary: 

InToSoft provides staff augmentation for a software development company. They assisted development, design, and functionality implementation for containerized office solutions on iOS and Android.

The Reviewer
 
1-10 Employees
 
Reston, Virginia
Director of IT, App Security Company
 
Verified
The Review
Feedback summary: 

When InToSoft joined this initiative, there was no Android version. They completed a year’s worth of work within six months and quickly resolved any bugs or other issues. They work late shifts to combat the time difference, improve communication, and provide overlapping availability.

BACKGROUND

Introduce your business and what you do there.

We are a software development company that offers containerized solutions on Android and iOS for use in offices and financial institutions. I am the director of IT and manage our QA and some development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InToSoft?

Our development team needed additional resources, so we hired them to augment our staff.

SOLUTION

What was the scope of their involvement?

Their main focus is on development for iOS and Android. There is no formal design documentation, so they often bring us design solutions. We chose the ones we like and they help us implement them. The product includes productivity items such as Dropbox, mail contacts, calendars, maps, and GPS functionality.

What is the team composition?

I interact with the whole team, which fluctuates between 3–4 people. We currently have a project manager and two other developers and expect to add a fourth person shortly.

How did you come to work with InToSoft?

My CEO had a connection and hired them before I was brought into the project.

What is the status of this engagement?

I believe we started working together in February 2015 on the Android version, though we may have worked together earlier on the iOS version. The engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When they joined us, we only had an iOS option, so we’re happy with their work on the Android version. They finished about a year’s worth of work within about six months. Several of their developers are excellent, though we have worked with a few junior members. They’re quick to correct any issues and generally provide good quality deliverables.

How did InToSoft perform from a project management standpoint?

We don’t have to leverage their project manager often, since we work directly with their developers. Our communication channels include Skype, Slack, and email, and they accommodate the time difference by working a later shift. We usually have about four hours each day that we’re all online and they’re very communicative. They work together all the time and have regular weekly meetings and daily status check-ins.

What did you find most impressive about them?

They find new developers for us quickly. If we have a situation that requires more resources, we can add team members and then release them again once the pressure goes down.

Are there any areas they could improve?

Some of their developers speak English well, but we have encountered language barriers with others. Having a good understanding is important to avoid misinterpretation of our requests.

Do you have any advice for potential customers?

Interview each developer they offer, just as you would a potential candidate for an in-house position.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Improvement Platform

"InToSoft understood our objectives and easily implemented them into their work."

Quality: 
4.5
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

Using JSON, a Mongo database, and a Linux server, InToSoft is improving on current project management software. Based on their analysis, they have developed a solution applicable to multiple companies.

The Reviewer
 
1-10 Employees
 
The Netherlands
Co-Founder, Financial Platform
 
Verified
The Review
Feedback summary: 

Through frequent conversations, InToSoft’s small team quickly understood business goals, and easily implemented the project vision with a flexible and manageable solution. Although their billing could be more detailed, they easily set up meetings and consistently offered helpful development ideas.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of an organization that develops software that manages workflow to facilitate efficient business processes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InToSoft?

My company works with 60 different organizations around the world, and our goal is to find an overarching management solution that fits most of these companies’ needs. To do this, we needed help with analysis and developing a flexible and customizable piece of software.

SOLUTION

What was the scope of their involvement?

Our project began around 2016 with another company, but in 2018 we decided that we needed to work with an alternative vendor—InToSoft. We first tasked them with analyzing our processes and product up to that point to identify fundamental changes we could make to our approach

After their analysis, we discussed the concept we were looking for, our goals, and how to improve the existing application. Using a Mongo database on a Linux server, they developed new app functionalities in JSON. They created and implemented the code for data-driven pages, which enables us to quickly create and customize layout pages from a single map document. It’s a flexible solution that will require minimal maintenance down the line.

What is the team composition?

We work with two FTEs, one of which takes the role of the team lead.

How did you come to work with InToSoft?

I first met InToSoft’s founder when I was working at another organization. When we started looking for alternative development teams, his name was one of the first that came to mind because he had made a positive impression previously.

How much have you invested with them?

We’ve spent around $75,000.

What is the status of this engagement?

We began working together in March 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In about half of their presentations, they offered additional ideas for developments, which helped open up the discussions about the most beneficial solutions. Their design demonstrates that they have an in-depth understanding of our goals and what we want to communicate to users.

How did InToSoft perform from a project management standpoint?

We had regular scrums and frequent communication. Since there was only a two-hour time difference between us, it was very easy to set up meetings either over the phone or Skype. That was a big advantage compared to the previous vendor we had worked with, who was located in China. We took on the role and typical responsibilities of project managers, like creating the stories and wireframes.

What did you find most impressive about them?

InToSoft understood our objectives and easily implemented them into their work.

Are there any areas they could improve?

Their billing is vague. I would appreciate the developer’s hours to be broken down by task and to detail exactly how much time he spent on each task.

Do you have any advice for potential customers?

Based on our experience, I would say be sure to communicate. It will lead to better results.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    I don’t know if it was due to our expectations or their scheduling, but there were gaps between target dates and when deliverables were submitted.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Xamarin Development for Streaming Platform

"[W]e're happy with the quality they provide and the output to date."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

InToSoft provides Xamarin development services to create a multiplatform streaming app for Android, iOS, Windows 10, and Xbox.

The Reviewer
 
1-10 Employees
 
Australia
Brent McAlpine
Delivery Manager, Wild Mouse
 
Verified
The Review
Feedback summary: 

While the app is still in development, InToSoft's work has received positive feedback from key stakeholders. Their team corrects bugs quickly and responds quickly to any inquiries or technical concerns that arise. Their interest in the project's success makes them an excellent partner.

BACKGROUND

Introduce your business and what you do there.

I’m a delivery manager at Wild Mouse. We’re a combination of a consulting firm and an application development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InToSoft?

We needed help developing a multiplatform streaming application we want to bring to market.

SOLUTION

What was the scope of their involvement?

InToSoft is assisting us with the development of a mobile app across multiple platforms. The app will be for Android, iOS, Windows 10, and Xbox. The underpinning technology they’re using across the different platforms is Xamarin. We provide 80% of the requirements and then they fill the gap. They do participate in creating those requirements and clarification. Their resources are working under the direction of our design lead.

We've engaged them mostly for development, but they’re also doing some business analysis work for us as well.

What is the team composition?

It ranges from 1 1/4–2 full time developers and architecture experts.

How did you come to work with InToSoft?

They’d previously worked with our design lead. He recommended them as a good fit for this development project.

How much have you invested with them?

We’ve spent around $25,000.

What is the status of this engagement?

We started working together in May 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is still in development. However, their work so far is generally pretty good. Our assigned developers are quite knowledgeable. We didn't expect them to be Xamarin experts given that it's a fairly new technology. Under the circumstances, we're happy with the quality they provide and the output to date.

How did InToSoft perform from a project management standpoint?

We're providing the project management and they're working under our direction. It's been fine so far. We have a stand up every day to provide clarity on the requirements. They work from a requirements document in order to track progress. They also provide a billing record at the end of every cycle.

What did you find most impressive about them?

They’re genuinely interested in making our app work. They do fine quality work, and they take direction well. That combination means they’re pretty easy to work with. There's no major drama. If there's been a miscommunication or misunderstanding, they quickly jump in to fix it.

Are there any areas they could improve?

No. They're doing fine within the scope of the project.

Any advice for potential customers?

No real suggestions. The relationship works well for us, so I recommend them to others.

4.0
Overall Score I rate them above average.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    They're neither expensive nor inexpensive. They're on par for what they deliver.
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

User Experience Design for Software Development Shop

“The process they take with any project speaks volumes to their experience.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

Partnering with a development company, InToSoft provides user experience design for third-party projects.

The Reviewer
 
11-50 Employees
 
Nashville, Tennessee
VP of Marketing, UX Company
 
Verified
The Review
Feedback summary: 

Both the internal team and the clients are impressed with the high quality of their work. Professional and experienced, InToSoft exceeded all expectations, while their ability to allocate a competent team to the project and accommodate a different time zone made them a go-to partner.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of marketing and sales at a software development shop.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InToSoft?

We have a lot of clients that require our specialty in user experience design, so we wanted to scale our resources. We were looking to partner with an offshore company and contract some of our resources from them.

SOLUTION

What was the scope of their involvement?

They provide full-time designers to us. We usually give them the requirements for the project and they help us execute it. Currently, they're just helping us with the user experience design, but there is potential for coding in the future. One of the recent projects they worked on was the design for a mobile application: our client was looking for a clickable prototype that could be used to raise money.

What is the team composition?

We work with three designers, including a lead designer in the US, a visual designer, and a UX research PA.

How did you come to work with them?

Our director of user experience has a very good relationship with one of their directors, so there has been a tremendous amount of trust from the beginning.

How much have you invested with them?

We've spent about $60,000.

What is the status of this engagement?

We started working with them in November 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They work very hard and accommodate our time zone. They also speak very good English, so there were no language barriers. The quality of their work is just as high as I'd expect from our in-house team (we usually have a very rigorous interviewing process).

Our customers are happy with their work. One of our clients just wrote a very positive Google Review, saying they’re impressed with the direction we took while building a very sensitive application and that they would like to work with us on other high-level projects. We have an InToSoft designer working on that product, so that is a tribute to them.

How did they perform from a project management standpoint?

They're very professional and extremely responsive. We usually use email, Zoom, a web conferencing tool, and Write for project management.

What did you find most impressive about them?

The process they take with any project speaks volumes to their experience. They know what they're doing.

Are there any areas they could improve?

No. They've been a perfect partner.

Do you have any advice for potential customers?

Make sure you don't come to them with the project that starts tomorrow. They're quite busy, so you have to give them time to find the appropriate resources for your project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We schedule everything with them as a team.
  • 5.0 Cost
    Value / within estimates
    One of the reasons we chose to partner with an offshore company is the cost. But we also got very high-quality work in return, so it's been great value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Enterprise Development for Systems Integrations Company

"Their technical expertise is at a higher level compared to the local developers in the Netherlands."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Confidential
Project summary: 

InToSoft was outsourced to handle all the development projects for the customers. They built the SharePoint portals and .NET custom applications.

The Reviewer
 
51-200 Employees
 
Rotterdam, Netherlands
Patrick Smeets
Division Director, IT at PeopleWare
 
Verified
The Review
Feedback summary: 

InToSoft's technical expertise was instrumental in the development of more complex projects for the customers. They demonstrated a transparent management approach and flexibility in providing the resources. There were challenges, but the team was able to handle them efficiently.

BACKGROUND

Please describe your organization.

We are a systems integrations company. We provide outsourced IT solutions to our customers. We have our own cloud servers with 24/7 maintenance, on which clients can host their infrastructure. We also run IT development projects, including server and desktop virtualization, as well as networking configurations.

What is your position?

I am the director of our development division.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with InToSoft?

When we started working with InToSoft, we were having difficulties in finding skilled personnel in the Netherlands. I had set up my own academy in order to provide SharePoint development training, but I was not able to grow as fast as I'd have wanted. We decided to outsource our resources as a result.

SOLUTION

Please describe the scope of their involvement.

We build SharePoint portals and .NET custom applications for customers, which is where InToSoft's services were required.

The developers from InToSoft act as a part of my team. They're not located in my office, but we use Skype for constant communication and have hired a project manager in the Netherlands who acts as an interface for their team. This has worked out very well for us. InToSoft's staff is highly skilled. Their technical expertise is at a higher level compared to the local developers in the Netherlands. We use them within all the development projects for our customers and have had good results consistently.

The team provided by InToSoft consisted of 4 developers at its peak. It has stabilized to 3 developers currently. Over the course of our relationship, we've only changed one developer, when that person left the company in order to work somewhere else. The change was handled well by InToSoft. We had set up a technical profile from the start, against which candidates could be evaluated. Based on it, I selected a developer for my team. I made decisions on how the interview process would be conducted, taking into consideration factors like technical ability and English language level. Even in the unfortunate case of a team member leaving, InToSoft quickly found a good replacement.

How did you come to work with InToSoft?

During my working experience, I've worked with people in India, China, and the Philippines. I wanted to look a little closer to home, as it can be difficult to work with an outsourcing company that far away. I had a look at the markets in Ukraine, Belarus, and Romania. InToSoft came out as a winner from this process.

What is the status of this engagement?

We started working with them a little over 2 years ago.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Unfortunately, I don’t have access to any specific figures related to their work.

How did InToSoft perform from a project management standpoint?

Within every IT project, there will be challenges in terms of scheduling. Every challenge was handled by InToSoft with the same efficiency as they would have been handled by my own team.

We are a Microsoft-oriented company, so we use the portals made available through the Microsoft development toolkit. We also communicate daily through Skype in order to run our scrum project sprints. Individual developers communicate with each other as much as ten times a day.

What distinguishes InToSoft from other providers?

The main benefit of working with InToSoft was the ability to scale our resources to our exact needs. Also, as I've mentioned, the technical expertise offered by InToSoft is a bit higher than what is typically available in the Netherlands. We were able to develop more complex projects for customers as a result.

Is there anything InToSoft could have improved or done differently?

There's always room for improvement, especially in the details. We continue to strive in understanding each other better and following procedures more efficiently. There are no underlying problems with InToSoft though. They run through the same challenges which I've seen in my Dutch staff as well. Developers can be less focused and make little mistakes as a result. After each project, we do a review and evaluate what was done correctly and what could be done better.

Could you share any tips with future clients?

The most important thing that a client looking to work with InToSoft could do is make sure that they have a member in their company who has an understanding of the local language and can interface with the people on a personal level. Although everyone usually talks using Skype, in the event of a communication issue or a cultural difference, our interpreter can step in. Communication and working together can only be successful if enough time is spent cultivating the relationship. It should not be treated as simply as a money-saving solution. The client should invest in the relationship just as they would in building their internal team, and engage with the provider on a greater level than what is simply demanded by the projects themselves.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Magento Customization for Technology Firm

"I consider them to be a solid provider.... InToSoft seems to have good recruiting processes and competent engineers."

Quality: 
3.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
Project summary: 

InToSoft provided PHP development for the Magento e-commerce platform. They were responsible for bug fixes, feature implementations, as well as customizations. They also handled some frontend CSS and HTML work.

The Reviewer
 
11-50 Employees
 
Chicago Metro Area
President & CEO
 
Verified
The Review
Feedback summary: 

InToSoft has proven to be a competent and reliable partner with a high degree of flexibility and responsiveness. They were professional and very open to the needs and payment structures.

BACKGROUND

Please describe your organization.

We are an e-commerce provider working with different clients and agencies within the United States. We provide mostly backend services.

What is your position?

I am the President and Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with InToSoft?

Our company has grown faster than our ability to train our own in-house team. We needed additional resources in order to handle some projects.

SOLUTION

Please describe the scope of their involvement.

InToSoft provides PHP development for us, specifically for the Magento e-commerce platform. They work on bug fixes, feature implementations, as well as customizations.

We work on e-commerce integrations with backend services. InToSoft also handles some of the frontend CSS and HTML work. Our clients are typically B2C businesses which sell consumer items, but they can also be B2B distributors of professional products.

We manage the developers from InToSoft directly. We've used as much as five team members. They offer us developers with different skillsets, depending on our tasks.

We don't engage in project work with them. InToSoft acts as an additional staffing source for our company. The work is done on a week-by-week and month-by-month basis.

How did you come to work with InToSoft?

One of my senior-level managers found them. He was assigned with scouting companies in Eastern and Southern Europe, and came up with InToSoft. I did not want to work with India and did not want to hire a US company either.

We evaluated InToSoft based on their skillsets and price point. They were a match in this sense. We started with smaller projects and requested a few changes in the developers assigned to us before coming to a working relationship.

What is the status of this engagement?

Our relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We really don’t have any specific metrics to share. The work they complete doesn’t really lend itself to that kind of measurement.

How did InToSoft perform from a project management standpoint?

They're competent and smart people. InToSoft is very open to our needs structure, in terms of how we work with our clients, as well as to our payment structure. They're very quick to respond whenever we have a problem, which is a critical requirement in our situation. They are above the middle of the road and are a very professional company.

What distinguishes InToSoft from other providers?

I consider them to be a solid provider. This immediately puts InToSoft in a different class. A lot of companies don't know what they're doing and don't have the willingness to replace their developers when someone makes a mistake or is sick. InToSoft seems to have good recruiting processes and competent engineers. Simply by doing this, they will reach the top 20% of available companies.

Is there anything InToSoft could have improved or done differently?

Some of the staff members they provided us with were not responsive and efficient enough, but InToSoft was able to replace them in a timely manner. This did lead to an image drop with our clients, because InToSoft's performance is directly reflected on our own. Nobody can operate at 100%, but if your performance is at 80%, which I find to be true of InToSoft, everything will be fine.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 3.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Software Dev for Digital Tech Agency

"InToSoft provided exactly want we needed."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

InToSoft provided senior development resources to augment an in-house development team on business process automation. The team of 12 adapted to the internal culture and management.

The Reviewer
 
11-50 Emloyees
 
Minsk, Belarus
Managing Partner, Digiteum
 
Verified
The Review
Feedback summary: 

The team merged seamlessly with the internal team, working under the in-house project management style. The team joined the company's work ethics, being flexible and proactive, and also provided great depth of knowledge and experience.

BACKGROUND

Please describe your company and your position there.

I run Digiteum, a digital technology agency. We design and build new digital tools and services to help our clients win more business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InToSoft?

We had an urgent need for more Python developers to scale up our team and fulfill our contract obligations. We had pre-screened and approved InToSoft as a technical partner, so we send them our request for Python developers and were able to add two senior engineers to our team within a week.

What were your goals for this project?

InToSoft developers were part of the team responsible for creating a business automation solution for one of our bluechip clients.

SOLUTION

How did you select this vendor?

We were looking for reliable technical partners in Minsk. We used dev.by to pre-screen local companies and selected about 10 companies for interviews. We scheduled meetings with all of them. These meetings included both top management and technical interviews followed by pilot projects. At the end of the process, we selected 3 companies who fit our corporate culture and our technical requirements. InToSoft was one of them.

Describe the project in detail.

The project is under an NDA so I can't provide many details. Generally, it was automation of business processes for one of the world's biggest international publishing companies.

Explain how the solution addressed your business challenge.

We needed to quickly augment our team with a few senior software engineers with advanced English communication skills. InToSoft provided exactly want we needed.

What was the team composition?

The global team size was 12 people, but InToSoft team was just 2. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

They helped us as a natural extension of our team. We've been working with them on various other projects since then.

How effective was the project management?

We performed the project management side.

What did you find most impressive about this company?

When we are looking for a technology partner we consider several important criteria. This includes the cultural fit; our team is flexible, proactive, and "client-oriented." We want to work with partners who share the same values. We also look for depth of technical knowledge and experience. InToSoft got 10 out 10 for both of the above criteria and this was proven during our partnership.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Web Agency

"It was easy, professional, and on the mark."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Oct. 2017
Project summary: 

InToSoft developed a mobile application for Swedish Customers. The team provided 4 resources and performed all their own project management. 

The Reviewer
 
1-10 Employees
 
Västerås, Sweden
CEO, HostIT
 
Verified
The Review
Feedback summary: 

The team performed well in business analysis. They met all timelines with an effective and professional workflow. In the future, they should consider the quality to cost ratio, as they provided such a high-quality product that it may not have been cost-efficient for them.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a web agency in Sweden. We have 2 employees and 20+ outsourcing consultants.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire InToSoft?

We needed a company with mobile app expertise.

What were your goals for this project?

We wanted to make a mobile app for our customers.

SOLUTION

How did you select this vendor?

One of our partners in Minsk recommended them, so we arranged to meet them.

Describe the project in detail.

They gave us nice impression when we met. They came across as organized and serious about their business.

What was the team composition?

They provided 4 resources for our project. My role in the project was as the project owner, and they handled the rest of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did a good business analysis job, maybe too well done. They delivered the project on time and facilitated good teamwork between both vendors working on the project.

How effective was the workflow between your team and theirs?

The workflow was effective.

What did you find most impressive about this company?

Their business analysis work and they gave a high-quality delivery

Are there any areas for improvement?

I think it would be better to find a more optimal level of quality. The quality was great, but they also need to consider cost when determining the quality level.

5.0
Overall Score They gave good value for their fees and were very professional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was easy, professional, and on the mark.
  • 4.0 Cost
    Value / within estimates
    The cost could be optimized, but they still gave good value for the money!
  • 5.0 Quality
    Service & deliverables
    I am happy with the result; it was right on time and good quality.
  • 5.0 NPS
    Willing to refer
    Of course!