3rd Party B2C and B2B Order Fulfillment Solutions
InterFulfillment offers businesses and organizations all over the world truly efficient 3rd Party B2C and B2B order fulfillment solutions. Offering same-day shipping and cross-docking services from Toronto and Vancouver facilities. Powered by a friendly customer care team and a quick and responsive staff of warehouse associates focused on customer satisfaction. Request a quote today and discover how InterFulfillment can seamlessly handle your logistics and eCommerce shipping needs and give you more time to focus on expanding your business.
headquarters
other locations
Focus
Reviews
the project
Product Shipment for Ad Agency
"They were very fast to respond and happy to help."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Client Services Director of an advertising agency who was completing a project for a non-profit, local client in Vancouver.
For what projects/services did your company hire InterFulfillment Inc.?
We had run a fundraising campaign and needed to ship out about 150 basketballs to those who had purchased it to raise funds for the local team.
How did you select this firm and what were the deciding factors?
The pricing was clear, I felt heard and understood in communicating with the sales team. It felt like I was in good hands AND it felt like they appreciated that this was a project for a small, non-profit organization.
Describe the project in detail and walk through their service package.
The team helped me determine the best and most efficient way to ship everything, helping me understand the logistics and troubleshoot any issues I had along the way. They were very fast to respond and happy to help.
How many resources from the vendor's team worked with you, and what were their positions?
2-3: sales + fulfillment/ customer service
Can you share any outcomes from the engagement that demonstrate progress or success?
This was not the kind of thing I or my client had ever done before, so I had the security of knowing that experts were on my side, ready to help and make the best solutions available to us.
How effective was the workflow between your team and theirs?
Very fast, we worked via email and phone. Everything was sorted quickly and easily.
What did you find most impressive or unique about this company?
I felt very happy with the quote and final price, and felt like I got great service!
Are there any areas for improvement or something they could have done differently?
No, I would use InterFulfillment again!
InterFulfillment Inc. successfully shipped the items, and their work received positive feedback from the client. They were fast, supportive, and responsive, managing the project seamlessly throughout the process. Overall, the quality of their service was impressive.