InterCode

BACKGROUND

Please describe your company and position.

 I am the Research Associate of an education company 

Describe what your company does in a single sentence.

Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InterCode to accomplish?

• developing a mobile application for children about healthy eating, mental health, and physical activity

SOLUTION

How did you find InterCode?

Referral

Why did you select InterCode over others?

• Pricing fit our budget
• Good value for cost
• Other

How many teammates from InterCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With this app - "Bee Healthy" - we aim to support Ukrainian refugees aged 11 to 15 in dealing with their physical and mental health. Nutrition (EAT), stress and social skills (BREATHE), and exercise (MOVE) are addressed in a playful way. Several learning units are planned for each topic area, consisting of questions/answers, playful exercises, audio files, videos, and fun activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app helps Ukrainian refugee kids aged 11 to 15 improve their healthy eating, mental health, and physical activity spheres of life.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with the team is always effective. They always take the initiative to take responsibility.

What was your primary form of communication with InterCode?

Virtual Meeting

What did you find most impressive or unique about this company?

They have an excellent track record and a good approach to customers. In addition, they always suggest new ways to improve our mobile app.

Are there any areas for improvement or something InterCode could have done differently?

The team does a great job and we continue to work with them. However, they could meet the deadlines a little better.

BACKGROUND

Introduce your business and what you do there.

I am the CTO of testRTC. We provide testing for webRTC applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intercode?

We needed assistance with software development.

SOLUTION

What was the scope of their involvement?

They provided us with a dedicated programmer to work with me. I gave him development tasks and he executed them. We used React, Node.js, and MongoDB.

We design the stuff together with them, but mostly it is a task that they need to execute. It is an app for testing WebRTC applications, and it is our main product. We aren’t a big company, but this is our software.

What is the team composition?

We worked mostly with one programmer, although in the past, I had worked with another person as well.

How did you come to work with Intercode?

I posted an offer on Upwork which is a freelancing site, and they replied. We liked their proposal, so we decided to move forward with them.

How much have you invested in them?

We have spent about $150,000 on the project.

What is the status of this engagement?

I think we started about two years ago in May 2018, and they are still providing development support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I work with the programmer and I am very happy with the performance and happy with the quality and the speed.

How did Intercode perform from a project management standpoint?

I usually do the project management and give the programmer small tasks. We talk a few times a day and sometimes discuss how things should be done. We use Bitbucket for version control.

What did you find most impressive about them?

They are very flexible. The communication is good, and their attitude is good. They really work and don’t try to fake it.

Are there any areas they could improve?

I am happy with the work.

BACKGROUND

Please describe your company and your position there.

We are a digital agency providing services for apps and digital platforms, websites and eCommerce, branding and identity, and marketing and investor materials. We are a fully-remote agency with members in the US and Europe. I am the owner and managing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intercode?

We were hired to design and develop a web-based application for an emerging skin and wellness company. We had a very tight timeline to complete the project, which involved complex integrations such as webkit camera controls to detect skin issues with users and track their overall progress.

What were your goals for this project?

The solution needed to be supported by all major browsers and screen sizes. Due to complex APIs, we needed to ensure a smooth user experience while logging interactions and data from users. The project's success was directly correlated with captured statistics.

SOLUTION

How did you select this vendor?

I was the sole person responsible to select the vendor. I considered 10+ other agencies, but I felt most comfortable with Intercode due to their grasp of concept and technology requirements. They also agreed to meet our tight timeline, which other agencies would not commit to.

Describe the project and the services they provided in detail.

They developed the application from our provided UX and UI designs. They also ensured the backend setup was running properly and was adequately set up. They also implemented the APIs needed, customizing where needed, and analytics tracking.

What was the team composition?

The project team had a team lead who took on many of the tasks himself but was also supported by two other team members who came in at perfect times to ensure timely delivery. Each member specialized in the tasks they were assigned.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We received a lot of positive feedback from both our client as well as users. Our flexibility with changes and adapting to needs was most impressive, while not extending the budget past the parameters. The result of this engagement surpassed the expectations and proved to be a successful outcome for the client.

How was project management arranged and how effective was it?

Project management was very efficient and smooth. Using Jira, Slack, and Trello, we streamlined tasks into a very impressive model that proved to accomplish goals effectively. Even though we are based in separate countries with separate main languages, we had no difficulty in communication.

What did you find most impressive about this company?

Intercode's ability to process the project goals and tasks was very impressive. They did not delay and were proactive to complete key milestones quickly without any major setbacks. Their communication was clear and their availability was excellent.

Are there any areas for improvement?

There was very little they could improve. They remained flexible with changes and adapted quickly. My only suggestion would be to improve due diligence of the smallest details. Since I was a designer and developer myself, I could review their work before approving it, but If I was not, some details would have been missed.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO for a company that provides software for multifamily communities and apartment complexes. We handle marketing automation and other services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intercode?

We needed to address an affordable scaling system for our development team. When we brought them on board, we didn’t have a particular project in mind. It was important for them to help us scale our business without requiring to hire full-time teammates.

SOLUTION

What was the scope of their involvement?

We fully integrate them into our agile development processes, so they’re in our daily standup meetings and interacting with the rest of my onshore team. They’re full-time and part of the team. I have several of their engineers focusing on Node, Angular, and MongoDB projects. For instance, they’ve helped build out a survey platform and integrate APIs. They even focused on mobile development for a small project. 

What is the team composition?

I have four full-time developers working with my development staff. 

How did you come to work with Intercode?

I found their first engineer on Upwork, and we grew their involvement in our project from there. 

How much have you invested with them?

At this point, we spend about $20,000 each month on their services. 

What is the status of this engagement?

We started together in July 2018, and our teams still collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re not just giving them extra, excess tasks. Their team is actively building new features for us. There’s no limit to what they can do with us. They’re fully integrated into my team and provide fantastic work. This is different from what I’m used to, so I’d recommend them.  

How did Intercode perform from a project management standpoint?

The communication process is very smooth. Their resources vary in skill level, so we worked together to get the support we needed within our requested budget. When we started out, we just had one engineer. He’s trained other members of their team as they’ve joined. That’s been very helpful. We use Rally to manage our sprints.

What did you find most impressive about them?

Their willingness to be very active and involved in our day-to-day operations. The team is very siloed off from us. They adjust their schedules to be available for a large chunk of our in-office hours. 

Are there any areas they could improve?

I don’t have any complaints. 

Do you have any advice for potential customers?

Trust them with the full details of your project. You’ll be happy with the results.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a digital agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intercode?

We needed a team of developers to help us build software products and tools for our clients.

SOLUTION

What was the scope of their involvement?

They did full-stack technology development for web and mobile platforms. We provided some baseline requirements and designs, but they got involved with the planning process as well. Specifically, they’ve built a CMS, admin dashboards, databases, payment systems, analytic, and worked on API. We’ve worked on four projects over the course of the engagement. 

They used Node.js for backend development, and Angular and React JS for the frontend. They’ve also used Mongo DB to develop databases. Their products are hosted on AWS. The mobile solutions they’ve developed use React Native. 

What is the team composition?

There are typically about three developers working on a project. 

How did you come to work with Intercode?

I found them on UpWork. I gave them a small test project to assess their abilities, and I was satisfied with their performance. 

How much have you invested with them?

We’ve spent over $30,000 so far. 

What is the status of this engagement?

We started working together in mid-2016, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t tracked any specific KPIs. We more so looked at the delivery of the project in terms of timeliness and quality of the work. They always stuck to the timeframe and the quality of their code is good. There are minimal bugs, and if an issue does come up, they’re quick to address it. 

The developers can mirror the designs that we give them while still thinking independently to maximize the usability of the products. 

How did Intercode perform from a project management standpoint?

Their management of the project was good. We primarily used Jira and Trello to keep track of our work. The team was adaptable and willing to learn our organization style. 

What did you find most impressive about them?

Their attention to detail and communication skills are impressive. They also offer good value for their cost; they’re able to provide high-quality code for a fair price. 

Are there any areas they could improve?

If they were able to scale up their company, it would be nice for them to invest in having a dedicated project manager. However, that’s not a critical issue.  

Do you have any advice for future clients of theirs?

Give them some flexibility and allow them to contribute to the strategy. Additionally, it’s important to make sure the goals of the project are clear.

BACKGROUND

Please describe your company and position.

I am the IT Manager of an education company

Describe what your company does in a single sentence.

Leadership and fundraising in education space

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InterCode to accomplish?

• Ongoing Web Development
• Dev Ops

SOLUTION

How did you find InterCode?

Other

Why did you select InterCode over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from InterCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Maintaining, upgrading and feature additions to an existing legacy web applications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Applications optimized
• New features implementation
• Everything was executed in timely manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication between our teams is good and fast, they always listen to our vision of the project.

What was your primary form of communication with InterCode?

Virtual Meeting

What did you find most impressive or unique about this company?

InterCode's innovative approach to solving complex IT tasks stands out the most. The team always strives to provide advanced solutions.

Are there any areas for improvement or something InterCode could have done differently?

Generally everything was fine

BACKGROUND

Please describe your company and position.

I am the CEO of an online reputation management company

Describe what your company does in a single sentence.

Online reputation management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InterCode to accomplish?

• Web development

SOLUTION

How did you find InterCode?

Online Search

Why did you select InterCode over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from InterCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop messaging system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functioning Messaging UI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all was on time and on budget.

What was your primary form of communication with InterCode?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

InterCode's honesty and creativity were most impressive.

Are there any areas for improvement or something InterCode could have done differently?

Sometimes task estimates are not accurate.

BACKGROUND

Please describe your company and position.

I am a Project Manager of a financial services company 

Describe what your company does in a single sentence.

We are building a website so investors and traders can set alerts on any market data and never miss an opportunity. You can use insider transactions, automated technical chart pattern recognition, financial statement signals, AI signals and any other market data to combine and create custom alerts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InterCode to accomplish?

• Develop MVP
• Scale data integrations and features

SOLUTION

How did you find InterCode?

Upwork

Why did you select InterCode over others?

Good value for cost

How many teammates from InterCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop responsive web application with multiple data integrations and complex user features for setting alerts based on any combination of supported data

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feature functionality demonstration after each sprint.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Participation in sprint planning and meeting to track progress and discuss required changes.

What was your primary form of communication with InterCode?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to promptly adapt manpower related to changes in scope and length of the project was impressive.

Are there any areas for improvement or something InterCode could have done differently?

Communicating in time perceived obstacles or challenges that prolong estimated development time.

BACKGROUND

Please describe your company and position.

I am the Owner of an education company 

Describe what your company does in a single sentence.

Enhances your ability to read, write, and play music through effective exercises and interactive tools. For free, forever.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InterCode to accomplish?

• Redesign the website

SOLUTION

How did you find InterCode?

Upwork

Why did you select InterCode over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivered mockups for a number of pages on the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ivan did a great job on the design, closely following my specifications and using a playful, engaging color scheme that really enhanced the project. His attention to detail and commitment to meeting my requirements were evident throughout the process. I appreciate his professionalism and would recommend him for his solid approach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered on time.

What was your primary form of communication with InterCode?

Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and commitment to meeting my requirements were outstanding.

Are there any areas for improvement or something InterCode could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Smart Solutions

Describe what your company does in a single sentence.

We are HR-provider: Recruitment, Outstaffing, BPO

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InterCode to accomplish?

• For developing a mobile application for our recruitment and outstaffing needs and its maintenance.

SOLUTION

How did you find InterCode?

Clutch Site

Why did you select InterCode over others?

Other

What was the size of InterCode’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project is not that big, to be honest. We have iterations and discussed everything to be changed with Yuriy and Nazar when they delivered. And guys did really great job.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have Mobile App that we wanted. we've received a lot of good reviews on the mobile that InterCode developed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No problems here. They were always on time and easy to communicate with.

What was your primary form of communication with InterCode?

Virtual Meeting

What did you find most impressive or unique about this company?

Their portfolio looks really impressive and our mobile app looks pretty fancy now as well.

Are there any areas for improvement or something InterCode could have done differently?

We think they are best! Hope to start a web version with them soon