Results Driven Websites

We Deliver Results On Internet™by Creating Results Driven Websites

We are a full-service web development firm.

For more than fifteen years, Intechnic has been helping leading companies achieve the results they want online. 

While Chicago is our home, the world is our stage. After all, it's not just our audience that spans the globe; it's our clients too. Every day, millions of people use the very websites that we’ve developed or the Internet solutions researched and pioneered by us. 

We’re passionate about challenging the status quo. We believe in making a difference.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1997
Show all +
Chicago, IL
headquarters
  • 20 N Wacker Dr
    Chicago, IL 60606
    United States
other locations

Portfolio

Key clients: 

Paramount, Government of Victoria (Australia), Mortenson Construction, Bacardi, Catalyst, Brunswick, Ingersoll Rand, Disney

Reviews

Sort by

Web Development for Sugar Processing Company

"They did a very good job and did exactly what we asked them to do."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
3.0
The Project
 
$50,000 to $199,999
 
April 2015 - Ongoing
Project summary: 

Intechnic built a sugar company's first public-facing website, complete with a refreshed logo, custom photographs, and unique content.

The Reviewer
 
1001-5000 Employees
 
Boise, Idaho
Director, Sugar Cooperative Company
 
Verified
The Review
Feedback summary: 

The company now has a professional presence and has received multiple compliments on the site. Intechnic successfully managed each stage of the project and offered useful suggestions that allowed the client to effectively make decisions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director for a sugar cooperative company. We have four factories that process sugar beets into sugar.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intechnic?

We had never really had a website, web presence, or image. It truly was building our first public-facing website, not for sales but for presence and information.

SOLUTION

What was the scope of their involvement?

They came in and sat down with the executive team and representatives from our grower board and talked about what we wanted. We were very clear about the boundaries, that it was our external-facing only, and we stopped at that point.

They did an update to our logo. Frankly, they created the entire design. The most painful part of their assignment was to drag content out of us. People think it’s hard to build a new website, but what’s really hard is to figure out what words to put on said website. That was the longest running task in the whole project. We also contracted with them to do a photography shoot for us because we lacked high-resolution images. They came out and did photos of our executive team as well as some photos in the field of farm-related things.

The two primary contacts we had from Intechnic were Sasha and Kristina, their project manager. Andrew came out and visited at one point when we were doing the design work. We also met their photographer when they came out. The rest of their team were in the background doing the work.

How did you come to work with Intechnic?

They had been contracted before I joined the company. I worked with Intechnic for a couple of weeks before I even started my job.

How much have you invested with Intechnic?

We paid $50,000–$75,000 for their services.

What is the status of this engagement?

The project began in April 2015. We opted to go with a hosted model initially and then eventually we’ll pull that inside. If we require any changes, they perform those changes for us and bill us on an hourly rate.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The website turned out very nice. We are happy with it. We went from no website to a very professional looking one. It’s not overly complex. We do have the capability for viewers to email us, where I can see all those emails. It’s nice to see that people have a place to identify that we exist now. We do get feedback via email—people are pleased with the site. Now, they know how to get a hold of us.

How did Intechnic perform from a project management standpoint?

It was relatively informal. Because they were the ones doing all the work, the project management kicked in when it was time for us to provide them with content so they could move on. It was more a function of them staying on us with reminders and calling us back. They had a couple of online tools that they used so we could view wireframes and review changes that they made.

What did you most impressive about Intechnic?

I haven’t worked with a lot of other web developers. I have contracted once for another website to be done. Intechnic was very good at showing us what could be, which helped us to move along and make the decisions we needed to make. With the prior contractor I had worked with, we had to make all the decisions first and then they moved forward. It’s a lot harder to envision if the contractor isn’t showing you what could be.

Are there any areas Intechnic could improve?

Not that I can think of. They did a very good job and did exactly what we asked them to do. We were the biggest pain in the whole project.

5.0
Overall Score They were very good to work with.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They met the deadlines they committed to unless we were in their way.
  • 4.0 Cost
    Value / within estimates
    They cost less than I would’ve expected and did a great job. I was pleased.
  • 4.0 Quality
    Service & deliverables
    They did a very nice job in delivering what we asked for.
  • 3.0 NPS
    Willing to refer
    Primarily because of their location in Chicago, I would be more likely to recommend someone geographically closer.

Web Design for Health Benefits Nonprofit

"Their customer service is unparalleled from any vendor I have ever worked with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2014 - Ongoing
Project summary: 

Intechnic replaced a 900-page website for a healthcare nonprofit, provided a series of UX reports, and implemented branding guidelines. The partnership is ongoing and spans multiple projects.

The Reviewer
 
51-200 Employees
 
St. Louis, Missouri
Digital Media Specialist, Health Benefits Nonprofit
 
Verified
The Review
Feedback summary: 

Customers have praised the site and are flowing through it logically. Intechnic provides a personal, detailed, and professional touch to each project and understands the clients objectives. Their deliverables are consistently beautiful, functional, and high quality.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a medium-sized nonprofit company that works for a conglomerate of employers that need benefits. We provide health insurance, disability, survivor, and retirement products. I’m the Digital Media Specialist responsible for our public facing website, social media, analytics, email, and other digital projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intechnic?

Our old website was outdated and consisted of almost 900 pages. Our pain points could be boiled down to poor user experience and bloated navigation. We have a really diverse product line as well as a diverse audience. We ended up having 5 widely varied audience groups that we’ve talked to over the years.

SOLUTION

What was the scope of their involvement?

We contracted with them to rebuild our website as a user-friendly marketing piece, and to demonstrate that over time. We did a lot on our end with thought leadership, redeveloping content, and defining our customers’ needs. Intechnic were invaluable in being partners in that.

After the website was rebuilt, our business continued changing, especially in regards to healthcare and legal requirements. We are constantly developing and building new health plans and services. We tasked Intechnic with giving us user experience reports on a regular basis, which results in continuous changes to our website that improve functionality.

After realizing that we have 5 core audiences – B2B employers and the widely varied members they are providing benefits to – figuring out how to navigate people through the site more effectively required another project. We developed a wizard which would make the site more navigationally sound and also allow us to segment our audience more effectively. This allowed our audience to bypass information that didn’t pertain to them.

Another major initiative was consulting with Intechnic on our company rebranding. Pressed for time, we gave them access to our branding guide and asked if they could make it work in a digital space. Our current website is structurally the, but they were able to take our branding guide and make a beautiful digital version of it for our web presence.

How did you come to work with Intechnic?

We developed an RFP [request for proposal] for the website redesign in March 2014, sending it to several companies, finally receiving 5 bids. Intechnic’s was not only the most cost-efficient, they gave us the best proposal. What they were proposing was a 50-page website down from 900, with a structure and tools that would be most useful for member growth. Their cost was also reasonable and within our budget.

What is the status of this engagement?

We officially started working with them June 2014. We have 5 or 6 more projects coming up with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Intechnic has produced excellent work. Our audience has really appreciated the new website, and common feedback is that it’s easier to navigate, which is huge for us. We have also received some wonderful feedback from a leadership group that our executives are enrolled in, with one of the experts who was a guest speaker highlighting our website as a positive example of design.

The data is also very positive. People are interacting with the website and flowing through it in logical ways that we want. One project with Intechnic this year involved putting a request to discuss health plans with our sales team. We experienced a significant number of sign-ups through the website, resulting in quite a bit of growth for the company.

How did Intechnic perform from a project management standpoint?

We have very much approached our relationship with them as a partnership, and they are not only our developers and thought partners, but project managers in all respects to our web projects. A great example of this is the branding initiative. I came to them in July and said, “We have to redesign our entire website to fit this branding guide and it needs to go live by November 7.” We were giving them only 4 months to bid, do research and development, design, and develop a new style for the website. They worked around our schedule, handled anything that they could on their own, and ensured that they received sign off at all critical moments for items they managed on their end. The project went live on time, and in scope.

What did you most impressive about Intechnic?

Their responsiveness and attention to detail are phenomenal, and their customer service is unparalleled from any vendor I have ever worked with. When you call web companies, you’re really lucky if you get a call back in a week. I don’t think I’ve ever gone more than 24 hours without hearing back from someone when I have a concern. Inevitably in web design, things break. If something breaks, I can send an email with high importance, and they fix it quickly.

In addition, Andrew from Intechnic is an extremely gifted UX designer, among other skills he brings to the table. The entire team has been very helpful

Are there any areas Intechnic could improve?

No - we're very satisfied.

5.0
Overall Score It’s been wonderful. I have no complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If anybody is ever dragging them back, it’s me and not them.
  • 5.0 Cost
    Value / within estimates
    I work for a nonprofit and sometimes I wish I could afford more for my money. I know that they’ve probably given us deals because we partner with them.
  • 5.0 Quality
    Service & deliverables
    Everything I have ever received from them has been of the highest quality. Not only do they make beautiful work, they make it functional.
  • 5.0 NPS
    Willing to refer
    I have referred them several times over the past few years.

Web Design for Tile Manufacturer

"We knew we were paying a premium price but we felt like we received a premium product."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2016 - Ongoing
Project summary: 

Intechnic designed and developed a new, responsive website and logo for a tile company to increase sales and create a mature presence.

The Reviewer
 
11-50 Employees
President, Tile Manufacturer
 
Verified
The Review
Feedback summary: 

The site has been well received by internal sales representatives and other leaders in the industry. Intechnic simplified a complex process and delivered a product worth the investment. They have been referred to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of business development at an outdoor flooring company. We also have hardscaping porcelain tiles, pool apron products, concrete flatwork products, raised patios, etc. We receive product from throughout the world, remanufacturer them, and ship them throughout the US and Canada as a ready-to-install porcelain flooring system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intechnic?

We had outgrown our website. When our company first started, we were focusing on residential projects but we’ve been moving towards the commercial side of things with some of our newer systems like the rooftop systems and multi-patio systems. We needed to present ourselves as a more mature company with more in-depth information on the website that could help with sales.

SOLUTION

What was the scope of their involvement?

Intechnic broke the project into 4 stages. They presented us with a package that included the estimated price. Based on our research, their quality of work and pricing is on the higher end of the spectrum, which we were fine with. They set up the new website and online request forms, and they did presentations to show us the progress of the website. I’m not sure if they used a specific platform or if they developed their own. We provided some of the legal information and they did a lot of the description text. We provided the photos that were used on the website. They designed the layout, the functionality, the mobile versions, and developed the logo. They would do what they felt was best and then presented it to us for feedback. They used their own copywriters for a lot of the text that’s on the site.

How did you come to work with Intechnic?

We interviewed a couple of companies after doing some online research. There were quite a few options that were less expensive but the reason we chose Intechnic was because we figured if we chose one of the less expensive options now, we’d probably be dissatisfied with the site in a year or two and end up having to hire another company anyway. We’re a fast-growing company and we wanted the website to fit that growth.

How much have you invested with Intechnic?

We’ve spent between $100,000 and $110,000 on the project.

What is the status of this engagement?

We began working with them 7 months ago and completed the project in January 2017. There are a few details they’re still working on within the website.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re really happy with the website. The site serves as a sales tool for the sales distributors we’re working with throughout the country. We’ve gotten some good reviews back from distributors. We just got back from the International Builders Show in Orlando which is probably the biggest industry trade show there is, and there were quite a few positive comments about the new website. Because it hasn’t been launched very long, we don’t have any metrics yet.

How did Intechnic perform from a project management standpoint?

We don’t have an in-house IT person, so they did a great job of simplifying everything for us so we could understand the process. We’re very happy with their performance. They kept in touch with us throughout the process.

What did you find most impressive about Intechnic?

We knew we were paying a premium price but we felt like we received a premium product that we’re happy with.

Are there any areas Intechnic could improve?

I don’t have any negative input. Everything seems to be done very well. We never felt like anything was behind or missed.

4.5
Overall Score Everything went very well. I felt we were kept informed along the way.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They told us it would be an in-depth, long-term project and they worked hard at the end to finish the project before the trade show.
  • 4.5 Cost
    Value / within estimates
    They are expensive but I felt we got a good product.
  • 4.5 Quality
    Service & deliverables
    Everything was very good and we were happy.
  • 5.0 NPS
    Willing to refer
    I’ve already referred some companies to them.

Steven Edsey & Sons Web Design

"Their overall capabilities, from design to initial research, are phenomenal."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2000 - Ongoing
Project summary: 

Intechnic built several websites for a range of companies, many of which incorporated large media files and complex databases.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Paul Eberhardt
Senior Vice President, Steven Edsey and Sons
 
Verified
The Review
Feedback summary: 

All of the websites boasted polished visual aesthetics and smooth functionalities, which receive consistently positive feedback. Intechnic's extensive research process, fluid communication, and customer-driven approach to development stood out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

We are located in Chicago. The firm I work for is Steven Edsey and Sons. We represent commercial artists, [which] also involves consulting with some clients with their advertising needs.

What is your role and responsibilities?

Senior vice president.

OPPORTUNITY / CHALLENGE

What was your goal for working with Intechnic?

We were trying to create a new website that had a delivery system involved. Being in the art field and video production, we move very large files around.

SOLUTION

Please describe the scope of their work.

I've used Intechnic now four times, two for Steven Edsey and Sons and twice for clients of mine. They did our first one and our current site. They did a second one where it was time to be updated. The other projects, I had clients that needed specific help, both were auto parts companies. One had a very specific database problem involving their inventory, where they had to work with other salvage yards and aftermarket suppliers. Intechnic was able to find the best solution. It was a tough project but they came through.

What was your process for selecting Octal Info with which to work?

I made some calls and did a little research and I found Intechnic. Intechnic said they could do the work we required. We had a working website within four months and were good to go. We were very happy.

Can you provide a ballpark dollar figure for the size of the work that they've done for you?

$30,000 - $40,000.

What were the results of the project?

We started working with them around 14 years ago. The relationship is still ongoing.

RESULTS & FEEDBACK

How well do you think Intechnic performed?

Fantastic, we love our new site. It works and exceeds our expectations. Our first website, we designed it ourselves and this time we went to them and said, "You design it, you're the experts, you do it." We're just thrilled with it, how it looks, and how it functions. The reviews we get from our clients are fantastic. I couldn't be more pleased with Intechnic. Their overall capabilities, from design to initial research, are phenomenal. No one knows my business better than me, but they were able to do some research and figure out what my customers wanted and liked, and then come up with strong solutions to what we wanted to accomplish.

Is there anything unique about them that really makes them stand out, compared to other companies?

I would say it's their front-end more than anything, doing their homework, figuring out what they want to do, and making sure everyone is on the same page before they move forward. They do an exceptional job at that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Government Department Custom Development

"Intechnic provided excellent advice on the best way to implement the new platform."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
Project summary: 

Intechnic reduced the operating costs of a governmental web portal by hosting it on a reliable, inexpensive platform.

The Reviewer
 
Australia
Manager of Online Strategy, Government Department
 
Verified
The Review
Feedback summary: 

Intechnic achieved the project's main goals by creating a responsive, reliable website at a reasonable cost. The agency provided education and advice to the portal's administrators throughout the project and was praised for their availability and accommodating attitude. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please give a brief description of your company. 

We are government branch in Australia. The branch is responsible for operating several government portals.

What is your role at the company?

[I am] currently acting manager [for] online strategy, I am responsible for overseeing the strategy and operations of several government websites.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached Intechnic?

The main portal was operating on an expensive licensed portal product that was unreliable and had expensive support arrangements.

What were your company’s business goals for the project?

The business goals were to source a reliable, inexpensive portal product with reasonable development and support costs.

SOLUTION

Can you discuss the scope of the project?

The scope of the project was to trial the Intechnic Inportal platform with data from our main website; test its ability to manage metadata records and site content from an administrator perspective; test its performance under load; test its security; evaluate transition cost; [and] evaluate ongoing support cost.

What was your process for selecting Intechnic with which to work? 

Intechnic was already providing the platform for a website operated by us. That website operated as a metadata-driven portal on a smaller scale. Selection of the platform was the result of research commissioned by our company to assess available portal platforms 

Can you give us a sense of the size of the project in dollar terms or personnel work hours?

The project was delivered by Intechnic at a cost of $14,000.  

When was the project completed?

The project was completed in mid-2008.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

The project resulted in a highly available and reliable website at a significantly reduced cost.

How did Intechnic perform?

We were very happy with Intechnic's performance in delivering the new platform.

When working with them, was there anything unique or special about them compared to other companies with which you may have worked?

Intechnic was always available and accommodated our requirements in delivering the platform to a short timeframe. This was in spite of the time difference between Chicago and Australia. Intechnic provided excellent advice on the best way to implement the new platform to our requirements.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer