Increase eCommerce Revenue 20-30% with Email

Show us what you want to sell, and we'll help you write, design and setup automated emails for your eCommerce business.

Then, we will create a targeted campaign strategy to continue to engage you subscribers and customers.

We are a team of expert e-commerce email marketers with a unique focus on creating emails that turn into sales.

We’ve worked with companies like Detox Organics, Innovepet, Worldwidecases.com, and over 100+ others- and have helped increase revenue 20-30%/month simply with better life-cycle email marketing plans. 

We’ve tested, refined, and sent out hundreds of thousands of emails to prospects and customers with a focus on getting generating more revenue. 

Now we’re passing on what we’ve learned to you :)

 
$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2017
Show all +
Portland, OR
headquarters

Portfolio

Key clients: 

Detox Organics

Snow Teeth Whitening

Invigor8

LuxeFitness

Printyourpets

Innovet Pet

Reviews

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Email Marketing for a Pet Supply Company

“They voice our work in friendly tones that bring people back to our websites.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

Instant Email Copy established and manages an email marketing system in Klaviyo across a range of message series, copywriting, testing, and segmenting audiences.

The Reviewer
Founder, Pet Supply Company
 
Verified
The Review
Feedback summary: 

Sales doubled in the first month and growth has been 1,400% over the last two years with 25–35% of sales from email marketing. Able to work independently without much direction, Instant Email Copy constantly tests to make improvements.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a pet supply company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Instant Email Copy?

We wanted to grow our revenue. We don’t have a subscription model so wanted to increase our emotional connection to our customers to ensure repeat buyers. I had decided on an email marketing system called Klaviyo but needed copywriters and other people to put the system in place.

SOLUTION

What was the scope of their involvement?

Instant Email Copy established our email marketing system. They manage our different email messages including our welcome series, our abandonment series, our daily emails, and newsletters that were originally weekly and are now twice a week.

We work on a bimonthly schedule. We give then the topics we’d like to push and information about what’s new at the company. They create the sales copy to land on those pages. They do a lot of testing as well as segmentation of our audience.

What is the team composition?

We work directly with two or three team members.

How did you come to work with Instant Email Copy?

It was hard to find someone that was partnered with Klaviyo that was in an agency. We wanted a smaller boutique feel without the agency price. We were very fortunate to find them.

How much have you invested with them?

We’ve spent about $50,000.

What is the status of this engagement?

We started working together in October 2016 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within the first month, we increased our revenue from $50,000 to $100,000. Klaviyo’s analytics show that between 25–35% of our sales come from email marketing. For example, last month we made 35% of our revenue through email and this month it was 25%.

We’ve now grown from a $100,000 company to a more than $3 million company. Our growth is at 1,400% over the last two years. There are many contributing factors—email marketing, social media, other marketing efforts—but their work has been a huge part of it. They voice our work in friendly tones that bring people back to our websites.

How did Instant Email Copy perform from a project management standpoint?

We communicate mostly through email it's a lot easier to get things done. If things are a little confusing or unclear, we have a phone meeting. They’ve been excellent.

What did you find most impressive about them?

They don't need too much direction and they're able to work on their own. That’s been phenomenal. For example, I'm working with an agency right now to develop a new website that's been nothing but a nightmare. I appreciate that Instant Email Copy can take directions and go ahead with the work.

Are there any areas they could improve?

Not that I can think of at this point. We couldn’t ask for more than 25–35% of our business from email marketing and they’re constantly testing to make improvements. I’m pretty excited.

Do you have any advice for potential customers?

Email marketing is absolutely necessary to create an emotional connection with your brand. Having a series of emails for when someone purchases from you or abandons from you is the first step to sales. Once you have a sale or a brand that resonates, send weekly newsletters. All of that is critical to email marketing for any business.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've referred them to many other people so far.

Email Marketing for a Nutrition Company

"We've seen tremendous results from the first month of working together."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. 2017 - Ongoing
Project summary: 

Instant Email Copy designs and executes an integrated email marketing campaign. They provide content creation and AB split testing.

The Reviewer
 
San Diego, California
Director of Marketing, Biomedical Research Laboratories
 
Verified
The Review
Feedback summary: 

Income from email has increased markedly since Instant Email Copy was first engaged. Expertise and meticulousness are hallmarks of their work. Their understanding of marketing technologies helps them manage the project with minimal guidance.

BACKGROUND

Introduce your business and what you do there.

I am a director with Biomedical Research Laboratories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Instant Email Copy?

We wanted help utilizing email in order to improve our bottom line.

SOLUTION

What was the scope of their involvement?

We met with them to impart our tribal knowledge of the brand and what it represents. Instant Email Copy put together an email strategy and campaign, using content from our website to write the emails. They set up each email flow using the Klaviyo and Shopify platforms, as well as integrating with Justuno. They also do AB split tests of each campaign in order to make sure that they’re hitting our income goals.

What is the team composition?

Our main contact is the owner.

How did you come to work with Instant Email Copy?

I was specifically looking for an email marketing specialist that was a Klaviyo expert. We thought it's important to work with somebody who has experience using our platforms. We spoke to several large companies, but we like that they’re a smaller boutique agency.

What is the status of this engagement?

We started working together in June 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen tremendous results from the first month of working together. The email marketing campaigns are generating revenue well above 25% on one of our Shopify websites. That’s quite significant to our company. We’ve made a profit above what we pay Instant Email Copy, which we consider to be a really good return on investment.

How did Instant Email Copy perform from a project management standpoint?

Part of why I love them so much is that they don't require a lot of work from me. They’re excellent at what they do, so I've been pretty much hands off. If there’s a month where I don't have time to sit down and strategize, they pretty much self-manage the project.

We use Asana for project management and to communicate back and forth. They're good at reporting and putting everything together for us. We do go in and review all emails before they go out.

What did you find most impressive about them?

The return on investment is absolutely huge. They do superior work all the way through.

Are there any areas they could improve?

I have no complaints.

Any advice for potential customers?

Go out and compare what other companies promise. Unlike some of the large agencies, Instant Email Copy really under promises and over delivers. I don't think you can find any better partner.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Email and Content Marketing for an E-Commerce Company

" [W]e’re extremely happy with the results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

Instant Email Copy created an email marketing strategy, which they handle on an ongoing basis. They also provided SEO and AB testing, and consistently update content to maximize revenue and client retention.

The Reviewer
Nikisha Patel
Former Director of Marketing, Luxe Fitness
 
Verified
The Review
Feedback summary: 

After the first two weeks of working with them, revenue from email campaigns increased by 20–30%. Their creative design suggestions, industry experience, and contributions to the content strategy have boosted the collaboration’s success, making them the ideal long-term partner.

BACKGROUND

Introduce your business and what you do there.

I was the marketing and business development manager at Luxe Fitness, an e-commerce company that provides supplements, protein powder, and apparel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Instant Email Copy?

When we first started the business, we didn’t do any email marketing; I simply would send out weekly campaigns. There also wasn’t any SEO at all.

SOLUTION

What was the scope of their involvement?

They reset the website’s entire traffic and also took on email campaigns. We use Klaviyo, which is an email marketing platform. Instant Email Copy was able to identify the segments, group them out, and target them.

What is the team composition?

My main point of contact was Dean (Founder, Instant Email Copy).

How did you come to work with Instant Email Copy?

We found them through Upwork.

How much have you invested with them?

We’ve spent between $15,000-$20,000.

What is the status of this engagement?

We started working together in November 2017 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we didn’t do anything at all at the beginning, we were shocked at how much revenue was reported within the first few weeks of using Instant Email Copy. Only in the first two weeks, our email revenue increased by 20–30% and our customer retention went up as well, which helps us in the long run.

They came up with many creative suggestions for us from the start, such as a spin-the-wheel popup, which was later integrated. They also do a lot of content strategy, which is something we didn’t think of, updating the site constantly every month or so. Furthermore, their experience with nutritional companies was very useful. They also did a lot of AB testing as well as SEO. Overall, we’re extremely happy with the results.

How did Instant Email Copy perform from a project management standpoint?

They took over project management and have done a great job. They know exactly what we were after, what will work, and deliver on time. We communicate directly with Dean through Slack, though we discuss campaigns over email and Skype. He’s always able to jump on a call immediately.

What did you find most impressive about them?

They’re efficient and creative in coming up with different content strategies for us. They performed a lot of AB testing and went the extra mile with their suggestions and design ideas. They take the time to optimize our email flows every month, which are our main source of revenue.

Are there any areas they could improve?

No. They do a great job.

Do you have any advice for potential customers?

I definitely recommend them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer