Instaboost Media

What evidence can you share that demonstrates the impact of the engagement? 

On our ad campaign, we’ve had four-times ROI. That’s a good ROI for an initiative that we were totally naïve about. Instaboost, frankly, hit this project out of the park.

We established the business over the past 30 years with passionate people involved in pet ownership and needed to enter into a new market. Michael’s filled in our knowledge gap.

How did Instaboost Media perform from a project management standpoint?

We have regular Google conferences, and Michael has come to our facility twice. They haven’t missed a beat.

Michael’s passionate about his work, taking on this as a personal project. They essentially solved any problems before we could even articulate the challenge. It’s fulfilling to have a team that owns our problems and solves them.  

What did you find most impressive about them?

Their communication’s one of their noteworthy qualities. They know how to communicate, which is the most important part of an engagement. If we need them, they’ll get on Google before we can even blink. That’s very important because we have to handle many other challenges.

Are there any areas they could improve?

I doubt it.

Do you have any advice for potential customers?

Engage them. I’ve seldom come across a company that’s so top-to-bottom friendly.

What evidence can you share that demonstrates the impact of the engagement?

I can now see that it is helping. It is one of the few things where I can actually see that correlation out there in the world of car marketing and advertising.

When I work with our rep and we pick some cars to highlight for a two-week period, we actually do see that all of a sudden, a number of those cars are sold. We haven’t seen that impact from other ad models.

We are getting smaller and smaller because we are getting closer to retirement age and needed to downsize due to COVID-19. We are only going to put our money where we feel it is worth it; there is definitely value to using Instaboost Media.

How did Instaboost Media perform from a project management standpoint?

For the first few years, we had little contact with them. I had to hope and trust that they were doing what they said they were going to do. Ever since we got our new rep, things have been highly organized. We message, call, and email and there is very good communication which I need because I am not great at follow up and she holds my feet to the fire on that.

We set up a next contact day and time roughly every two weeks. I wouldn’t say it is a deadline and more of a meeting via phone or an email.

What did you find most impressive about them?

For the first time, I can say that I truly believe in their work. She knows where we are and that we’re trying to lower our expenses. She is doing everything very well and right for us.

The big thing is communication and contact. In the past, other partners sent out a guy to go over things once a month. At first, the only problem with Instaboost Media was that we weren’t receiving emails, calls, or anything. We had to guess whether their work was helping or not. Now, Instaboost Media ensures that we know how things are going.

Are there any areas they could improve?

If you would have called me before we had our new rep, I would have said it would be nice if they could tell me exactly what they do, but now things are very good. She is very clear on our goals.

Do you have any advice for potential customers?

If you get a good rep, trust they know what they are doing. I feel for the first time something that we are actually using in the marketing realm out there, I can actually see those correlated sales. Just take their advice for the most part and unless you feel you know more than they do, which I don’t, let them do what they do.

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a huge increase in calls from interested clients. Not all of our calls turn into clients, but a lot of them do. My main point of contact at Instaboost Media took the lead. She’s done everything that she promised she would and more, and I cannot believe the difference. In fact, as we’re talking right now, I’m getting calls from interested clients.

Instaboost Mobile got our website moved to the first page of Google, and they’ve posted a lot of posts on Google for us. I’m not even sure what they do on their end to achieve this, but I’ve noticed a drastic increase in business because of it. They’ve been amazing, and I’ve told all my friends about them. 

How did Instaboost Media perform from a project management standpoint?

They’ve been excellent across the board. We just started working with Logan, so we don’t have that much experience with him. As for our other point of contact at Instaboost Media, I’ve never worked with anyone in any field that cares as much about her job, performance, and clients. We communicate via phone, text messages, and email. She also sends us reports that show us exactly where our business ranks on Google, how many calls we’re getting, and how many people are visiting our site.

What did you find most impressive about them?

I don’t know how they’ve achieved these results, but they have. I’m amazed at what they’ve done.

Are there any areas they could improve?

No, there aren’t.

Any advice for potential customers?

I haven’t had to do anything. Our contact at Instaboost Media took the reigns and ran with it, taking care of everything. There are a lot of people that promise results, but in my experience working with other companies, I never saw the results or saw a bit of difference. They didn’t call me or send reports, and it was very disappointing. With Instaboost Media, it’s a whole different ballgame. I’d absolutely tell my friends with businesses to contact them.

What evidence can you share that demonstrates the impact of the engagement?

Business has really picked up since we started working with them. Our team is pleased with the work because the results speak for themselves. I’m now showing on the first page consistently each day in my local area. We also come up highly for several other cities. I check our standing regularly and couldn’t be happier with the results. 

How did Instaboost Media perform from a project management standpoint?

Our account is handled with great care. Our account manager is a real go-getter. Despite our California-Michigan timezone difference, he makes consistent calls and is on the ball with everything. I want to be able to verify and validate his services here because of that. 

We communicate through email, text, and phone calls. It’s really easy to get on the phone with him and schedule calls. 

What did you find most impressive about them?

They listen to us and aren’t afraid to try new things, which really stands out. I keep giving them more work because they keep doing such a great job, our account manager in particular. They’re more attentive and get better results than other companies I’ve worked with. Everything is done in a timely manner, in part because our project manager calls at least bi-weekly to make sure the project is going well. 

Are there any areas they could improve?

I don’t have anything bad to say about them. It’s been a very nice working relationship, and I hope to continue to collaborate with them in the future.

Do you have any advice for potential customers?

Take the leap with them, investing whatever makes sense to you initially. They’ll deliver above and beyond your expectations.