What was the scope of their involvement?
Instaboost Media started by interviewing me about what was important, what the business was like, and what was our focus. They went over keywords with me to determine what would draw business to the shop.
They confirmed that our ranking changed not because of anything we’d done but because of Google. They made some suggestions for changes to our site, including adding more pictures. One photo that was showing up on our listing wasn't one of our photos. They worked with Google to get it removed.
While the main focus is Google, they also work on Bing and other search sites. They give me a monthly report. It shows me where we stand and how things have moved from last month to this month.
What is the team composition?
I had an initial contact who went over what they were going to do. Then for a while I worked with whoever got back to me when I called with a question. For at least the last seven months I've been dealing with Caitlin (web content specialist, Instaboost Media).
How did you come to work with Instaboost Media?
They sent me an email, so I called and spoke with them on the phone. They advised we try it out for a couple of months. I did some online research and looked at what others were saying about them on Yelp. They seemed to be reputable so I went with them.
How much have you invested with them?
It's $199 a month. I've spent almost $3,200 to date.
What is the status of this engagement?
We started working together in July 2017 and the engagement is ongoing.
Google leads have slightly improved since Instaboost Media was first engaged. Their team team inspired confidence throughout the project by communicating clearly from the start. They also offered useful tactical advice that was implemented subsequently.