Insighture

BACKGROUND

Please describe your company and position.

I am the CTO (ex) of Induction Health Care (was Attend Anywhere)

Describe what your company does in a single sentence.

Our technology solutions transform the interaction between patients and care teams, helping people take an active role in their health management and supporting more efficient care delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Insighture to accomplish?

• Review existing hosting and software architecture
• Provide insight into factors constraining our solution scalability
• Develop a solution performance measurement and management framework

SOLUTION

How did you find Insighture?

Referral

Why did you select Insighture over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Insighture were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Liaised with senior application developers, QA team and devops engineers to establish performance measurement exercises. 

• Test Definition and coding for performance scaling testing 
• Scripting for scaling performance test engine execution automation 
• Report generation from performance test framework execution results
• AWS performance analytics, operating system metrics and custom Elasticsearch analytics. 
• Analysis of reports to provide conclusions and recommendations for infrastructure and application enhancements to meet scaling objectives. 
• Position Description for hiring of an application performance engineer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in AWS infrastructure costs for same scale of application usage. Increase in scalability headroom for a given configuration. Known configurations and costs to reach customer specified scaling objectives. Inclusion of performance and scalability aspects in all product development and deployment. Easily met AWS Well Architected Performance and Cost Pillars assessment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We met on a semi-regular basis to discuss progress towards specific deliverables and how they contributed to stated objectives. They were open and pragmatic about obstacles and how to get around them. Delivery was continuous, with ongoing demonstration of achievements to our teams. They were flexible in terms of changes of focus from planning to execution when required. They became a valued member of our team.

What was your primary form of communication with Insighture?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to focus on all of the detail required to bring about the objectives. This required a thorough appreciation of the problem space and a working level of knowledge across many domains.

Are there any areas for improvement or something Insighture could have done differently?

Nothing worth mentioning.

BACKGROUND

Please describe your company and position.

I am an executive at Webjet

Describe what your company does in a single sentence.

Online Travel Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Insighture to accomplish?

• Build and run PCI compliant card store and proxy
• Build and run payment related aggregations
• Suppliment in house payment team

SOLUTION

How did you find Insighture?

Referral

Why did you select Insighture over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Insighture were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Insighture were contracted to supplement our in house payment team and assist them to build and run their services. In addition they were responsible to building our PCI compliant card store and proxy for internal use. For all applications and services developed Insighture were responsible for 24x7 support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Insighture integrated well with the team, our culture, and our way of working. On the PCI project they were very proactive in learning new domain and technical practices with little guidance from us. Working across timezones have worked well as the team are self sufficient

What was your primary form of communication with Insighture?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. We followed an agile delivery model with a daily standup and weekly planning. Any unknowns and delays were flagged proactively.

What did you find most impressive or unique about this company?

The people we worked with did not required micro management, which has been our experience with previous outsourcing arrangements. There was no additional management layer needed as our team was able to directly communicate with the dev team as required

Are there any areas for improvement or something Insighture could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Founder and CTO of Oho

Describe what your company does in a single sentence.

We perform ongoing verification of accreditations and credentials to support organisations manage their safeguarding and related compliance obligations to protect vulnerable people

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Insighture to accomplish?

• Deliver specific features
• Enable burst development capacity
• Support with skills we didn't have inhouse

SOLUTION

How did you find Insighture?

knew the founder

Why did you select Insighture over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• trusted delivery results

How many teammates from Insighture were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivered key features including new architectural design and realisation of capabilities for connectors and integration. Supplied dedicated resource augmentation as well as specialist consulting skills to support our delivery

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• delivery of stories, capabilities working, features deployed to production

What was your primary form of communication with Insighture?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Only iteration management. They were well-managed and disciplined.

What did you find most impressive or unique about this company?

Willingness to be flexible to help us achieve our objectives. Did "extra" work to showcase capabilities in our context (OCR, Security review)

Are there any areas for improvement or something Insighture could have done differently?

Internet connectivity has been a challenge at times through pandemic and remote working, but they have taken this onboard and sought to address this within their control