INNOKREA

Please describe your company and your position there.

FIXFM organizes specialist visits for individual clients (consumers) and small businesses. FIXFM activity is supported by modern technologies that have become a permanent feature of the everyday life of customers looking for comfort and efficiency.

For what projects/services did your company hire INNOKREA, and what were your goals?

FIXFM created a platform that redefines the implementation of emergency interventions and repairing faults. They automated interactions between clients and professionals so that each party can focus on their most important tasks and plans. FIXFM faced a challenge of changing their technology partner.

How did you select this vendor and what were the deciding factors?

FIXFM was looking for a partner who would provide appropriate technical competences for further development and maintenance of the application. We were looking for experience in, among others, Python and React technologies. In cooperation with INNOKREA, a transition plan was built for our comprehensive support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At the beginning of our co-operation, together with INNOKREA, we defined the transition phase and our business goals. We agreed on our key requirements and expectations. INNOKREA phased involvements of their experts to achieve better results. At the final stage of the transition phase, they were ale to fully support us in software development and support for the whole solution (incl. AWS/DevOps services).

How many people from the vendor's team worked with you, and what were their positions?

INNOKREA provided a dedicated full-time available team of developers:

• 2 Python/backend developers
• 2 React/front-end developers

Apart from them we had par-time available experts:

• 1 tester
• 1 DevOPS
• IT Coordinator

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In a very short time, INNOKREA took over the overall support and development of our mobile and web applications. Thanks to the implementation of this project, we optimized the costs of maintaining and developing the application. At the same time, it guaranteed us a stable partner for technological cooperation.

Describe their project management style, including communication tools and timeliness.

The transition phase was really well defined and thoroughly analysed. We had a number of fruitful discussions and workshops. We communicated regularly through MS Teams and Slack. INNOKREA was very flexible, easy to communicate with, and exceptionally friendly. I appreciated how they played with our team and wanted the best for our company.

What did you find most impressive or unique about this company?

INNOKREA is a group of flexible and competent programmers. They not only have excellent technical know-how but also perfectly "feel" how business works. We recommend INNOKREA as a partner for difficult and complex IT projects.

Are there any areas for improvement or something they could have done differently?

Not really

Please describe your company and your position there.

NFM is one of the largest and longest operating independent long-term rental companies in Poland. We work with a wide network of contractors throughout the country, which include, among others: car manufacturers and dealers, authorized service networks, body shops, tire workshops and fuel companies. The NFM Group has been present on the Polish market since 2002 and currently manages almost 4.5 thousand cars across the country. In 2013, NFM expanded its activities, becoming the exclusive representative in Poland of Hertz - the world's largest car rental company. In 2014, the NFM Group took over the representative office of the economic car rental company Firefly. The NFM Group consists of companies from the automotive industry - Nivette Fleet Management (NFM), providing Full Service Leasing and fleet management services, Hertz - a world leader in car rental, Hertz Lease and car rentals: Dollar, Thrifty and Firefly.

For what projects/services did your company hire INNOKREA, and what were your goals?

NFM was looking for a reliable IT partner which could design and implement a system supporting our sales of (among others) post-leasing cars. We wanted to make the system as functionally light and modern as possible so that our clients could experience pleasure of using it.

How did you select this vendor and what were the deciding factors?

We did a market research and found out that INNOKREA’s service offering was very competitive and fit into our requirements. During our internal process of evaluation, we decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our primary requirement was to have a modern and intuitive, well-designed web application for our sales process. The solution was also requested to have (among others): Search engine by vehicle parameters / attributes Possibility to promote offers / distinction for "special offers" Flexible e-mail notifications & reminders Ability to set the end time of the auction (date / time) INNOKREA used modern and stable technology for that project (React, Python and others).

How many people from the vendor's team worked with you, and what were their positions?

The team from INNOKREA consisted of: a competent IT project manager, dedicated 3 developers (frontend + backend) and an IT administrator (DevOPS engineer).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We implemented an effective business process for sales. INNOKREA did the project 100% on time and on budget, and they remained exceptionally flexible with late changes in requirements.  My overall feedback is that they’re extremely professional, attentive and competent.

Describe their project management style, including communication tools and timeliness.

The team was using at most direct contact during the project’s realisation. They were able to provide us with high-quality solution with agility and they helped us achieve our goals, and launched our sales process. INNOKREA performs well and they’re consistently responsive to business and technical issues and concerns.

What did you find most impressive or unique about this company?

INNOKREA’s responsiveness is outstanding. Their engineers know what they're doing and they communicate very well. They did an excellent job of implementing our sales process and ensuring that everything still worked afterward. INNOKRA puts a great attention into finding the right relationships for a project. It was only working relationship but rather a personal engagement. So, it’s far more rewarding when that interpersonal element was in the project.

Are there any areas for improvement or something they could have done differently?

My experience with them has exceeded my expectations.

Please describe your company and your position there.

As an expert technology adviser and managed service provider with cross-platform certifications, We empowers your team to keep up with continuous change and embrace innovation. From consulting to managed hybrid cloud to mainframe, our services at every level build on a long history of technology expertise

For what projects/services did your company hire INNOKREA, and what were your goals?

We wanted to sell depreciated computer and electronic equipment in our Polish division.

How did you select this vendor and what were the deciding factors?

We did a market research and found out that the best solution for us was offered by INNOKREA

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have successfully used auctions system, developed by INNOKREA. This system was prepared with usage of modern IT technologies and stands out from other similar solutions. It convinces with its attractive graphic design, simplicity and well-prepared functionalities

How many people from the vendor's team worked with you, and what were their positions?

We used Saas solution offered by INNOKREA – no additional IT resources were needed. Our key account manager was very friendly & supportive person.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We easily implemented the INNOKREA solution into our operational processes. Thanks to the tool, it was possible to effectively conduct the sale process of depreciated computer and electronic equipment. The whole process went quickly and efficiently

Describe their project management style, including communication tools and timeliness.

It was also particularly important for us that our employees enthusiastically adopted the auction system. In the future, we will use it for further sales. We recommend cooperation with INNOKREA.

What did you find most impressive or unique about this company?

We felt that they were very open-minded and creative from the very beginning of our co-operation.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of

Please describe your company and your position there.

UTE Events is a creative agency which main goal is to build strong relationships with your clients and/or customers via dedicated events.

For what projects/services did your company hire INNOKREA, and what were your goals?

We hired INNOKREA team to prepare a dedicated solution for auctioning & gamification. Our target customer asked for an app which allow its users to collect points & buy there some prises.

How did you select INNOKREA and what were the deciding factors?

We investigated our Polish market to find an almost ready-to-go solution. Our expectation was to have a fancy, well-designed tool for employees of our key client. We interviewed a number of potential vendors and INNOKREA proposed the best proposal for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

INNOKREA was responsible for the whole technical part of the project. They were co-operating with our project manager. They used React and Python/Django technologies for the project. The tool was integrated with external source of information about collected points by users and the integration allowed to update on a daily basis current value of the points.

How many people from the INNOKREA team worked with you, and what were their positions?

INNOKREA’s work was co-ordinated on their side by their IT project manager. Within the team there were also fronted and backend developers. The project fluctuated between 4-6 team members.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our additional expectation for the project, was also a deployment provided as soon as possible. INNOKREA created the tool in a very fast way. Users received a nice-designed application which was very intuitive and easy to use.

Describe their project management style, including communication tools and timeliness.

We appreciate open communication with INNOKREA. They were not only developing a solution but also advising good business ideas. INNOKREA puts a lot of focus and attention into understanding a business goal for a project. That’s important because they are not just creative developers but rather a solid partner with a personal engagement.

So, it’s far more rewarding when that interpersonal element is there.

What did you find most impressive or unique about this company?

INNOKREA was talented and experienced individuals. The developers were very responsive and easy to reach in times of need. Our having a daily meetings helped facilitate effective communication. I appreciate the software quality they produce and I love working with them.

INNOKREA is able to think through everything in a meaningful way and they ask proper questions until everything is clear.

Are there any areas for improvement or something they could have done differently?

Not really.

Please describe your company and your position there.

Multiway Systems Sp. z o.o. is a technology company founded by a group of professionals, enthusiasts with many years of experience in the public services market. Inspired by the idea of "smart city", we strive to provide comprehensive solutions that meet the expectations of residents and city authorities, giving new opportunities for interaction in everyday life.

For what projects/services did your company hire INNOKREA, and what were your goals?

For one of our clients we were looking for a technology partner specialized in mobile applications development. Together with INNOKREA, we developed a mobile application for managing of beacons. It main purpose was to support technicians during installation and programming of beacons.

How did you select this vendor and what were the deciding factors?

We had good experience from our previous project with the vendor and we knew that INNOKREA can handle the challenge in a very fast and reliable way.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Below, there is a high level plan of the project with its milestones.

1. Configuration • Research beacon bridge Native to React Native (RN)on android platform • Init project, install style libs, prepare for development
2. Views & Beacon Connection • Integration bridge RN to Native android • Preparation of views • Authorization • Navigation
3. Oct 18, 2020 Views & Beacon Connection • Integration bridge RN to Native android • Prepare configuration views • Integration with backend
4. Integration with libraries & backend • Integration lib bridge with views • Integration install & configuration new vehicles • Integration with backend • Maintenance area
5. Integration with backend • Integration with API • Integration display information from beacon
6. Alpha release • Testing app • Fixing issues
7. Testing & Fixes • Testing app • Fixing issues

How many people from the vendor's team worked with you, and what were their positions?

The INNOKREA team consisted of 4 people: an IT Project Manager and 3 frontend/mobile developers and a tester.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The key outcome is that, we were able to provide for production the mobile app on-time with expected features for our client. Our client gained a tool which allowed them to instal and program about 500 beacons in a very smooth way.

Describe their project management style, including communication tools and timeliness.

The co-operation was very professional. INNOKREA uses modern tools for their projects (Teams, JIRA, Slack, Confluence). Their internal processes were supporting the whole project. It really makes the difference. For the project, we had only 2 months and they handled it very good. They provided the working app with expected quality and on time.

What did you find most impressive or unique about this company?

If I had another project, I would directly start it with INNOKREA and not look for other providers. I'm really impressed with the support they gave us.

Are there any areas for improvement or something they could have done differently?

Not observed.

Please describe your company and your position there.

BILANDER is a producer of business intelligence software. Since 2008, we have been developing the technology in cooperation with the our users. We help to improve company management through data analysis. We rely on the technical thought of engineers from the best Polish universities.

For what projects/services did your company hire INNOKREA, and what were your goals?

One of our client was looking for a work force management solution (WFM) to manage the work of field brigades. INNOKREA & BILANDER and other companies (GLOBEMA and P211) as well as the Polish District Heating Chamber of Commerce, have created the Cieplo.it platform, within which we have such a system.

How did you select this vendor and what were the deciding factors?

BILANDER was co-operating with INNOKREA in the past and we knew that it is a reliable partner for complex IT projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main idea of the Cieplo.it portal is that a heating company receives access to a number of industry functions and specialist applications via a web browser. The platform generally consists of: o data analysis tools, o a number of applications dedicated to solving specific problems of the company, e.g. CRM system, field team management system, auction system, gamification application, investment project management tool, GIS, and others.

INNOKREA played the role of a solutions integrator in the project. They were responsible for the pilot implementation of the field brigade management system, under which: o an application environment installed in the Internet cloud was prepared, o user training was conducted, o locations of heat nodes were imported to the system, o the work of brigades was simulated.

How many people from the vendor's team worked with you, and what were their positions?

INNOKREA dedicated a team of 4 people:

• 1 x IT Project Manager
• 1 frontend
• 1 backend developer
• a tester

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the pilot implementation of this solution, our client gained an innovative and easy-to-use tool – financial, technical and planning data are collected in one place, which greatly facilitates everyday work. They appreciated both our product and the cooperation itself, which was carried out on time and with due diligence.

Describe their project management style, including communication tools and timeliness.

Their communication is very open. They were informing us about any potential important risks and chances. INNOKREA is using modern tools (JIRA, Slack, Confluence).

What did you find most impressive or unique about this company?

They're always there to help and they just don't give up. Working with INNOKREA team means that my project will go smoothly.

Are there any areas for improvement or something they could have done differently?

• Not observed.

Please describe your company and your position there.

FEMAX is a wholesaler and has showrooms with bathroom equipment, heating and sanitary technology – it has 14 sales outlets and employs over 140 employees.

For what projects/services did your company hire INNOKREA, and what were your goals?

In wholesale, products from the end of the series and withdrawn from the manufacturer’s offer are a frequent challenge. Such goods, which are in storage in warehouses, are fully functional and valuable. However, it generates additional storage or disposal costs in the company.

How did you select this vendor and what were the deciding factors?

We were looking for a solution on the market and after analysis we decided to use INNOKREA’s solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In response to the business needs of FEMAX, we have implemented a dedicated auction platform KupTam – in this way, a new sales channel has been established for business customers, through which it is possible to effectively sell unnecessary products that cannot be sold using other methods. INNOKREA developed the solution itself – they used modern technologies such as React & Python.

How many people from the vendor's team worked with you, and what were their positions?

They were involved 4 people from INNOKREA: IT project manager and 3 developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In this way, FEMAX has achieved a significant reduction in the costs of storage and disposal of goods remaining in warehouses, as well as the satisfaction of customers who have gained the opportunity to purchase full-value products on preferential terms. Both FEMAX and its customers appreciate KupTam as a solution distinguished by practicality and refined functionality, enabling, among others, intuitive and easy-to-use shopping and easy listing of items for sale.

Describe their project management style, including communication tools and timeliness.

During the project we had many 1:1 (team – team) meetings. Other agreements were done via e-mail & telephone calls.

What did you find most impressive or unique about this company?

They are very flexible and adaptive to changing environments & project requirements.

Are there any areas for improvement or something they could have done differently?

Other companies shall learn from them.

Please describe your company and your position there.

Grywit is a service company professionally engaged in the implementation of gamification, motivation, building commitment and positive habits among employees of various companies with the help of workshops and new technology tools, such as dedicated applications.

For what projects/services did your company hire INNOKREA, and what were your goals?

Grywit company asked INNOKREA to design and implement a system supporting the sale of our products and services.

How did you select this vendor and what were the deciding factors?

INNOKREA was well-known company for us. Its leaders are quite experienced people.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The system implemented by INNOKREA is a “light”, intuitive, web browser-based tool that allows for effective work of our sellers in the field and office. The greatest advantage of the solution is the extraordinary usability (adjusted on the basis of many years of experience in sales management) and its availability from Internet browser for any mobile devices and desktops / laptops. Basic CRM modules / functionalities:

1. Customer's information
2. Actions and Notes
3. Sales leads and offers
4. Records of contracts
5. Personal data management
6. Reports Customer's information is a CRM module that allows you to add new clients to the system, view existing ones, search for clients and objects (eg. actions or notes).

On the client card, it is possible to preview history of any contacts with the client. In the "Actions and Notes" section, the user has access to all activities (eg phone calls, meetings) registered for a given client. Both scheduled and closed (performed) activities are displayed. In terms of planned activities - directly from the card, we can plan, for example, another phone call or a meeting. In the sales process it is possible to register in the system sales opportunities (leads), i.e. commercial activities related to a specific customer.

The "Contract records" tab presents the scope of information that can be stored in the system in the area of concluded agreements with clients (and annexes).

How many people from the vendor's team worked with you, and what were their positions?

INNOKREA provided a competent project coordinator and dedicated 4 developers (frontend + backend).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Grywit has implemented an effective business process for sales support and customer relationship management. We appreciate INNOKREA for creating an application that is easy to use but not devoid of many functionalities.

Describe their project management style, including communication tools and timeliness.

INNOKREA was using direct meetings/calls, email, JIRA and Slack during the project’s realisation.

What did you find most impressive or unique about this company?

What we can emphasize as a plus of cooperation with INNOKREA is a very good relationship and a high level of cooperation, thanks to which the final product is what we expected.

Are there any areas for improvement or something they could have done differently?

Not observed

Introduce your business and what you do there.

I'm a managing director for German-speaking markets at a digital transport system solutions provider.

What challenge were you trying to address with INNOKREA?

We needed a team to support our custom development needs across the several projects we were operating.

What was the scope of their involvement?

INNOKREA aids our custom development pipelines when we're dealing with internal staffing issues and other technical challenges. Over the course of our three-year engagement, they've built stand-alone solutions and additional custom features for our existing products. One of their major deliverables is an online Swiss marketplace, wherein they've conducted API integration to incorporate back-office functionalities into a pre-built digital shop.

What is the team composition?

We work with a team of 10–15 resources, including INNOKREA's managing director, owner, solution architects, developers, and QA specialists.

How did you come to work with INNOKREA?

One of our partners was dealing with staffing issues and couldn't support us anymore, so they recommended INNOKREA's team. Upon interviewing their owner, we were easily convinced that they were the right fit for us.

How much have you invested with them?

We’ve spent about €500,000 (approximately $564,000 USD) so far.

What is the status of this engagement?

We started working together three years ago and we continue to collaborate together.

What evidence can you share that demonstrates the impact of the engagement? 

Our time-to-market for customized solutions has evidently improved upon entrusting our efforts to INNOKREA's team. They're highly capable of delivering flexible development solutions that meet our market needs, and that's our main success metric for their work. Apart from their self-starter approach, INNOKREA also delivers what they promise and meets our budget every time.

How did INNOKREA perform from a project management standpoint?

We rely on Jira, Confluence, and SharePoint for project management. They're a very service- and timeline-oriented team that integrates seamlessly into our processes and communicates transparently with our team to deliver the robust and high-level solutions we need.

What did you find most impressive about them?

We're most impressed with INNOKREA's flexibility and extensive skill set — it's hard to find another provider with varied development skills. The cherry on top is their capacity to scale up or down depending on our requirements.

Are there any areas they could improve?

There's nothing I can point out at this point.

Do you have any advice for potential customers?

Treat them like a professional partner and commit to having a genuine collaboration with their team. 

Introduce your business and what you do there.

I’m the president and CEO of Roboapp. I’m responsible for the strategy and the technology in the company. Our company focuses on high-tech solutions for education. We provide solutions for teaching children math, physics, and technology using state-of-the-art education solutions like robotics and programming.

What challenge were you trying to address with INNOKREA?

The goal was to create a universal programming language that would enable children to program different types of robots based on popular robotics platforms like Mindstorms or OtherBots, for example. The problem was that there were no new solutions on the market that address such functionality, so we wanted to develop a solution that could cover different types of robotic platforms for children.

What was the scope of their involvement?

INNOKREA delivered a programing language and a frontend platform for the tool we’re developing to teach children robot programming. It is a web app that has a few limitations on some operating systems, in which users have to install software to control robots. 

To start, we gave them hardware and some documentation and they did some research as well. We were involved in the design and high-level management but they were responsible for testing, development, and all other tasks. 

What is the team composition?

During the meetings, I usually met with 3–5 people, but there could be more people involved in the process. They provide people to work on the front- and backend development and operating systems. There are also people responsible for specific technologies and a project manager. There is also a higher-level teammate who attends our meetings. 

How did you come to work with INNOKREA?

I had contacted INNOKREA before and I believed they were professional enough to deliver a good solution for us. We’re also from the same part of Poland, so we personally know some of their teammates. 

What is the status of this engagement?

We started working together in January 2019 and our collaboration is ongoing — they’re still providing support.

What evidence can you share that demonstrates the impact of the engagement? 

I’m generally happy with their work. From a software development perspective, their work has been a success. Though I can’t say everything has had the best quality, they’ve generally delivered at a good level. In the beginning, we had some minor problems because the project was a challenge for them. However, after some small adjustments, we have been totally happy with their efforts. 

Unfortunately, due to COVID-19, we have a dramatically reduced number of lessons imparted with our platform. During the development, lots of problems happened but the platform is fully functional and all issues were removed. It’s all working properly right now and we haven’t experienced any major problems.

How did INNOKREA perform from a project management standpoint?

Everything has been more or less on time. We had experienced some issues with the hardware but they stayed on schedule, as agreed. 

We had to modify our schedule during development but it wasn’t their fault — it was due to some discrepancies in our documentation and coding hardware. We were going deep with the integration of hardware platforms and sometimes the documentation wasn’t detailed enough. 

Overall, I have been quite happy with the project being on track. Our company uses Jira internally but with INNOKREA we communicate through emails and online meetings, with a few calls. 

What did you find most impressive about them?

They have been very reliable. Even when we’ve had issues, they’ve always been able to solve them and help us at any time. Even when we have problems that are our own fault, they help us out. On one occasion, we forgot about some functionality and realized very late that it was necessary and wasn’t in our agreement. INNOKREA was very helpful, included it in their work, and prepared it really fast — I was impressed by their willingness.

Are there any areas they could improve?

I was happy with their service and, taking everything into account, I would work with them again. Unfortunately, it wasn’t a business success for us but that was mostly because of COVID-19 and other factors.

Do you have any advice for potential customers?

It is easy to work with them. They really want to help and provide a high level of service. It could be necessary to precisely deliver all the specifications as soon as possible so they understand the problem. They have sometimes lost some details on our project, but it has been our fault due to the specifications not being detailed enough.