InnoApps Technologies Pvt. Ltd

Introduce your business and what you do there.

I’m the director of Gantted Pty Ltd., a web-based marketplace for construction consultants to connect with builders.

What challenge were you trying to address with InnoApps Technologies Pvt. Ltd?

We needed someone to develop our website from the ground up.

What was the scope of their involvement?

We started from scratch with the concept and design drawings. Then, we moved through the entire development process of the marketplace platform. It included integrations and reporting functions.

We started with the backend. After we built the admin and database systems required for the platform, we moved across to the frontend. Over the last two years, we’ve been working on the frontend continuously. We launched it in a beta phase and got some feedback from the industry. Then we continued to make changes to simplify it down. We created a unique system that only applies to construction consulting, and it’s primarily focused on the Australian market.

What is the team composition?

We worked with about six junior developers and one graphic designer. We had two QAs at different points. We also are now working with a senior developer to make the final changes.

How did you come to work with InnoApps Technologies Pvt. Ltd?

They were recommended to me by a friend; he put me in direct contact with them, and I chose them because of their experience and the development work we saw. They also have a broad spread of developers, with over 300 staff on hand.

How much have you invested with them?

We've spent around $65,000 with them so far.

What is the status of this engagement?

We started working together in March 2019, and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We have a set run of tests we do on the platform. When we implement changes, we give them a window of about two weeks to implement them. We then run a full test dev, and then we have a week of debugging at every milestone.

How did InnoApps Technologies Pvt. Ltd perform from a project management standpoint?

I deal with one of the senior people there. He’s been directly connected to me via WhatsApp and Skype at multiple points — he’s helpful.

What did you find most impressive about them?

The developers have always been responsive — they’re always online to ask questions. Also, there’s constant communication via Trello.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Get involved early and make sure they’re working with you on the designs and the concept. Also, be prompt and don’t wait — if you’re busy, take the time to talk to them.

Introduce your business and what you do there.

World Innovation Technologies is a software company based in Austin, Texas. We provide value-added solutions for companies around the world. We’ve provided a couple of solutions to mobile operators in Gabon, Airtel, and other companies like Digitech Africa, specializing in mobile payments and IT solutions.

What challenge were you trying to address with InnoApps Technologies Pvt. Ltd.?

We were trying to look for mobile platforms that will be complementary to the payment gateways that we developed, that is, e-billing. The goal is to provide a mobile app that will allow merchants to easily go online by creating their portal within the app about their products. It will also allow the end user to find the products that they’re looking for easily.

It’s a mobile app intended for both users and merchants, providing a turnkey solution for mobile and credit card payments. We were looking for companies that can help us that was the first time that we were developing a mobile-based app.

Our web-based solution is responsive, but it was the first time that we were trying to provide a native mobile app. We didn’t have any specific experience, so we were looking for a partner to help us with the design and development, and publication in different stores.

All the processes involving our country registration without any experience, it was very important to try to find a partner with that experience and exposure with a company in Africa. What was interesting to me is that I found out they developed an app similar to ours in Senegal. We know that their team knowing the market was important.

What was the scope of their involvement?

Their team did everything. Along with design and development, they assisted with publicizing the app and any additional assistance.

They weren’t directly involved in marketing, but they did provide some feedback to help design the marketing.

As for content, I provided most of the ideas, but I relied on them to translate them to include things that can easily work or that can be easily implemented. I left the door open to their expertise to help with design and other concepts.

The app is for both iOS and Android.

What is the team composition?

There was the project manager, and I’ve interacted with one developer and two QA officers. For the design part, I had two designers.

How did you come to work with InnoApps Technologies Pvt. Ltd.?

I posted ads online looking for a freelance agency. I then did a few interviews. As I said, I chose them because they had previous experience with another mobile payment application.

How much have you invested with them?

The actual amount is around $20,000. We initially budgeted around $30,000, but after deciding to only focus on the mobile app, that decreased.

What is the status of this engagement?

The partnership began a little bit before the pandemic, but we paused for a while before resuming in June 2020. The project was completed, but the partnership is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The design and development were perfect. We’re now preparing for the actual launch. Currently, we’re in the test phase, and the marketing is being worked on. The app has been published on iOS and Android.

I’m very satisfied with the way the design was done. The team put a lot of tools for us to help with follow-ups. For the development part, I pay attention to the design, and the code is well-structured. I have access to all the source codes so I can review them.

Generally speaking, I’m pretty satisfied with the way the project was conducted and the quality of the work.

How did InnoApps Technologies Pvt. Ltd. perform from a project management standpoint?

We have regular reviews with the project manager. I’m in the US, and they’re based in India, but I can reach out to the project manager at any time. I really appreciate their availability and communication flow.

We mainly use Slack for daily communications and Zoom for meetings. We also use Figma for design and Jira Atlassian for all the bug and issue tracking.

What did you find most impressive about them?

I usually use freelancers for these jobs, and they’re the first agency I’ve used. So far, I’m pretty satisfied with what we have done and achieved. I’ve learned a lot from their team. They guided me through all the steps, how to create a certificate, how to publish an app, and how to perform a review.

Are there any areas they could improve?

Because I have a technical background, I really like to be involved. I would’ve liked to have more exposure to the developers. I can understand that some people like to have full control, but I like to know all of the details and steps for me.

Other than that, the project manager was available most of the time, and the developers were mostly available during Indian business hours. The more you work with international companies, the more you should try to adjust a little bit. I had some technical questions, so they could try to adjust their timelines based on the customer.

Do you have any advice for potential customers?

For projects like this, it is important to be active. I try to be very reactive to ensure everything is being paid attention to and that we don’t have long delays.

Make sure that they’re scheduled. Try to prioritize things that have a dependency on others, especially with a time difference. Coordination with teams and making sure that requirements are clear will save a lot of time. I would really recommend clear requirements and communication.

Introduce your business and what you do there.

I’m the founder and CEO of BeCardless, a business tech startup.

What challenge were you trying to address with InnoApps Technologies Pvt Ltd ?

I needed a mobile app developed for my business idea. I brought it to them, and they developed it for me specifically. I was looking to replicate how we physically exchange business cards digitally.

What was the scope of their involvement?

I gave them an idea of different screens and some designs, and they went and developed the entire thing. The app includes a QR code, a generator, and a scanner. Every time someone signs up, they get a business card and each card has a QR code graphic on it that you can actually scan and they're added to your wallet. You can also set reminders for different business cards, things like a fancy notification drawer. They also give you the option to actually customize your business card so you can change your name, your headline, your color of the cards, and even your profile picture. The app is for iOS and Android, developed using React Native and a Firebase backend.

What is the team composition?

I worked with four people. There were two developers and two project managers — they were a very easy to work with and a very transparent team.

How did you come to work with InnoApps Technologies Pvt Ltd?

I found them directly and reached out to them. Their project manager gave me a few ideas on how to improve my idea, which stuck out to me. I saw their quality of work, and was thoroughly impressed. They were incredibly transparent, communicative, and listened to my ideas so I went forward with them.

How much have you invested with them?

I’ve invested around $35,000.

What is the status of this engagement?

We began in November 2020, and are still working together.

What evidence can you share that demonstrates the impact of the engagement?

The feedback has been unanimously positive. I had a previous negative experience with a different firm, but this has been a world of difference. Everything they do is of very high quality. I have a few beta testers who have given fantastic feedback.

How did InnoApps Technologies Pvt Ltd perform from a project management standpoint?

They were excellent. They listened to my thoughts and ideas and did as I requested. If I didn’t like something, they changed it right away. Their full-time developers are incredibly dedicated and in constant communication, checking in on how I feel. It’s been a huge success working with InnoApps Technologies.

What did you find most impressive about them?

They work really fast and produce very high-quality work. I’m incredibly impressed by their expertise and knowledge — they know how to create everything. They’re incredibly flexible and adaptable too.

Are there any areas they could improve?

No, I’m very happy.

Do you have any advice for potential customers?

Try to have your ideas at the forefront. My project was delayed because I was switching back and forth on what I wanted. If you don’t do that, the process will be much quicker.

Please describe your company and your position there.

I'm the CEO and Founder of Swapwith, a software company which provides services to users in China

For what projects/services did your company hire InnoApps Technologies Pvt. Ltd?

We had previously designed and worked on Swapwith mobile application in 2016. Last year, we noticed that our competitors had upgraded their apps and improved their overall UX/UI experience so we lost so many users for this. Since we didn't have experienced in house UX/UI designers and developers, we decided to outsource

What were your goals for this project?

Our main goal was to match the overall UI design quality and user experience with what's on the market. We also wanted to not only enhance our apps user experience and increase our apps downloads by the beginning of 2020 but also retain our market share that we had lost to our competitors.

How did you select this vendor?

My team and I searched online within and outside China for a company that can help us fulfill our goals. Because in the past, we didn't vet vigorously who was best fitted for the job, this time, we interviewed about 100 potential applicants. After viewing each company's portfolio including their individual work experience, we hired five companies and asked each to individually to first design three UI screens for our app which we paid for. We all loved the overall work that InnoApps Technologies submitted. The screens blew our minds because they not only exceeded our expectations, but designers also submitted work as per promise. This was the first sign of their excellent work ethics and professionalism. So, we hired InnoApps Technologies for the whole project.

Describe the project in detail.

After we selected InnoApps for our project, we quickly discussed our projects wireframes and mockups. We spent about 1- 2 weeks discussing back and forth our desired wireframes and colors. Our designs went through several cycles of changes and we were grateful that InnoApps was patient enough to allow us to make revisions. We needed four apps altogether, two vendor apps both IOS and Android, and customer apps, IOS and Android with many features including marketplace and social media. InnoApps designers and developers were very helpful in offering us guidelines as per design standards and development requirements. We are grateful

What was the team composition?

InnoApps had dedicated UI/UX designers for both IOS and Android screens. The teams also managed the development both front end and backend. Throughout the process, the received constant update on work progress

Can you share any outcomes from the project that demonstrate progress or success?

We have received so many praises from users who are currently testing the app before launching on the market later this month that the overall UI experience has improved so much. Because the app feels so fresh and new, we are even considering rebranding to capture more market share.

How effective was the workflow between your team and theirs?

The project manager for our project is definitely very professional. We received timely updates on the entire project. We used various communication tools to stay in touch throughout our the entire project

What did you find most impressive about this company?

InnoApps Technologies does not compromise on quality. As the matter of fact, their consistency in quality work is what impressed us the most. Communication was also very clear and InnoApps understood all our requirements and would often make adjustments if we requested them to. We were impressed how coordinated the company is.

Are there any areas for improvement?

We wished our work could be finished earlier, but at the end of the day, we can't compromise quality at the expense of expediency.

Please describe your company and your position there.

I am the Founder and Managing Director of Complete Sports Management (CSM). CSM is an innovative technology and sports media company, providing products and services to local sporting competitions. Using the latest technology we enable fans to access LIVE competition information and other digital content right from the palm of their hand. We build customised App’s, capture LIVE match information and provide professional media services designed to improve your fans experience.

For what projects/services did your company hire InnoApps Technologies Pvt. Ltd?

CSM's vision was to improve the way local sport players, coaches and supporters receive content from the governing sporting bodies. With a detailed view on what the end outcome needed to work InnoApps helped bring this to life by developing 3 different pieces of technology.

What were your goals for this project?

The goal of this project was to reinvent the way local sports players, coaches and supporters receive content about their sport competition.

How did you select this vendor?

During the initial business set-up process I received a recommendation to InnoApps....the rest is history.

Describe the project in detail.

During the initial phase we went through a discovery phase that allowed me to define my requirements and for a detailed contract to be drafted. For subsequent releases/updates/enhancements new wireframes were developed making it very clear what need to be developed and the associated costs.

What was the team composition?

Depending on the size of the project release we had a variety of project resources across the project including a PM, Tester, Front-End Developer, Back-End Developer & a Server Engineer.

Can you share any outcomes from the project that demonstrate progress or success?

In the 1st iteration of the Web-App InnoApps were able to turnaround a concept into a publicly facing App that integrated 3 pieces of technology, previous never before offered in the market. Since then InnoApps have successfully delivered multiple other iterations of the App, duplicating the technology for other sporting bodies and improving the reliability and performance of the App along the way.

How effective was the workflow between your team and theirs?

Most of my interactions where directly with the Project Manager who took the time to really understand the unique requirements and make suggestions ideas on how things could be improved. We used Trello to keep track on how this were progressing allow our conversations to stay focussed on agreed delivery goals.

What did you find most impressive about this company?

Their appetite for delivery and success was always positive and their ability to be contacted at vary hours across the day or night also helped cater for my own bus schedule.

Are there any areas for improvement?

With the App build I was often given inadequate timeframes fro my customer. This had a flow on affect for InnoApp who were always hapy to support these tight timeframes. One suggestion is to always ensure the work completed is as per the agreed prioritise which sometimes wasn't the case from the developers.

Introduce your business and what you do there.

I’m the CTO at an online selling platform.

What challenge were you trying to address with InnoApps Technologies Pvt. Ltd?

I needed someone to develop our mobile app; I had no programming knowledge. The app had to be a platform for selling and buying products online.

What was the scope of their involvement?

They began with the design and sought our feedback and approval. From there, their team developed our iOS and Android app from scratch and posted it to our website.  Additionally, they created an admin panel for managing the app from our site. They integrated the app with our server and the new admin panel. They implemented Stripe into the app, for online payment purposes. InnoApps Technologies is currently tracking for bugs and fixing issues.

What is the team composition?

I worked directly with three members of their team, including a project manager. There were additional people from InnoApps Technologies working on the project, as well.

How did you come to work with InnoApps Technologies Pvt. Ltd?

Out of the 50 candidates that responded to our Upwork post, we selected a few to interview based on their responses and experience. We chose InnoApps Technologies because of their high quality and positive reviews.

How much have you invested with them?

We’ve spent $32,000.

What is the status of this engagement?

We started working together in May 2018, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We anticipate the app will be live soon and we’re pleased with the design. The quality and look of the app are strong, and it functions well.  

How did InnoApps Technologies Pvt. Ltd perform from a project management standpoint?

Despite the time difference, they’re available every day of the week. They’re very organized and careful to make sure their work fulfills our needs. Together, we use Trello and Upwork to track progress and important items. They call us on Skype to thoroughly understand our specific requests, and they provide updates on their progress.

What did you find most impressive about them?

InnoApps Technologies has a strong work ethic and produces quality work. They reply to us quickly and are available on weekends, which stands out from other companies.

Do you have any advice for potential customers?

It’s important to give their team clear, thorough instructions on the first call, so they are on the same page.  

Introduce your business and what you do there.

I am the head of design and strategy for an IT company. Along with optimizing and designing websites, we also offer online marketing.

What challenge were you trying to address with InnoApps Technologies Pvt. Ltd?

We needed help building a mobile app for one of our clients. It was the first application we developed under our company.

What was the scope of their involvement?

We worked together with InnoApps to hire a few developers for this project. After I provided the wireframes, they took care of the rest. The app is built for iOS and Android and works with a paired website that connects to its user database. The system facilitates direct calls and includes push notifications on both platforms.

The product serves several different purposes. Initially, it was meant for emergencies in places like restaurants, hotels, and hospitals. Using an iPad, one supervisor can contact every employee with an Android or iOS phone at once. They can create and save 16 prepared messages to send out. Users can also download the reports it generates.

Internally, we use the app to message employees when lunch is served. It’s useful for any company that needs to contact specific groups of employees. During medical emergencies, it’s set up to contact people on the work floor with relevant medical histories first.

What is the team composition?

I have talked to about five developers from InnoApps Technologies. We also had two dedicated project managers.

How did you come to work with InnoApps Technologies Pvt. Ltd?

I found InnoApps Technologies through Upwork. Having worked with them before, I was sure I wanted to hire them for this project. I contacted them to request a price quote for the project, and we began developing.

How much have you invested in them?

We have spent around €25,000 (about $29,200 USD).

What is the status of this engagement?

We’ve been working together since September 2017.  Our project is almost done, but the app will need continuous updates. We already have tasks in our pipeline for the next version.

What evidence can you share that demonstrates the impact of the engagement?

We are very happy with the results so far. The application is currently working.

How did InnoApps Technologies Pvt. Ltd perform from a project management standpoint?

InnoApps Technologies manages requests for bugs and crashes fairly fast. We haven’t experienced hassles with anything that has come up so far. They’ve managed the project fine. Sometimes the time zone difference is a bit hard to work around. We’re located in Holland, and they are in India.

What did you find most impressive about them?

InnoApps Technologies has an impressive knowledge of everything that’s possible with iOS and Android. They often come up with solutions I had never thought of before.

Are there any areas they could improve?

They have room to improve when it comes to communication. They write perfectly in English, but we’ve had problems speaking over the phone since its neither of our first languages. 

Do you have any advice for potential customers?

I encourage potential clients to hire them.

Introduce your business and what you do there.

I’m a project manager for Sir Conrad, an app development company for entrepreneurs.

What challenge were you trying to address with InnoApps Technologies Pvt. Ltd?

The challenge was the high cost of development. We outsourced our work to InnoApps Technologies as a cost-savings approach. They have skilled programmers and a multilayered team for capturing requirements.

What was the scope of their involvement?

We’ve worked with InnoApps Technologies on multiple projects. For the last 3–4 months, we’ve been working on a marketplace web and mobile app, and we’re currently finalizing the development phase. They’ve worked on native iOS and Android apps, as well as cross-platform ones. For our web projects, they used custom, open-source frameworks like Laravel, .NET, Zend, and Yii PHP.

What is the team composition?

We’ve worked with 3–4 people from their team. Our key person is one of their co-founders; he maintains communication with us, provides updates, and takes care of changes. We also keep in touch with a UI/UX designer.

How did you come to work with InnoApps Technologies Pvt. Ltd?

They were referred to us by a friend who’d done smaller projects with the team and who was happy with InnoApps Technologies.

How much have you invested with them?

We’ve spent $60,000–$65,000 across our collaboration.

What is the status of this engagement?

We started working with InnoApps Technologies around September 2015, and we have an ongoing relationship.

What evidence can you share that demonstrates the impact of the engagement?

We initially gave them smaller projects, but we’ve come to give them larger ones as well. We’ve had projects of above $40,000 with InnoApps Technologies. They get full marks from me in terms of quality.

They’re our development partner, and we’re happy to outsource our work to them. We initially had our own development team, but we’re comfortable with InnoApps Technologies so we outsource all our projects to them. It’s allowed us to scale up our business.

How did InnoApps Technologies Pvt. Ltd perform from a project management standpoint?

They’ve performed well in this respect. InnoApps Technologies uses fast and responsive project management tools for tracking our dedicated team’s time, and they’ve managed our projects smoothly. We use Slack and WhatsApp for communication and Trello for posting tasks and comments.

We provide wireframes for our projects, and we require a software requirements specification document on that basis, which is a sensitive part of any development project. This makes requirements clearer. We’ve had some hiccups around development, but this is fine. I understand that mistakes happen.

What did you find most impressive about them?

They provide a full set of tech services, from design to development so we don’t need to look for different teams for parts of the project. They even handle the marketing. The team is good overall, especially in terms of design.

Are there any areas they could improve?

They could improve in terms of timeline management. If the client has a tight deadline, then this becomes something to address with InnoApps Technologies. They’ve taken more than the expected time to finish on occasion, but we’re happy with the quality.

Please describe your company and your position there.

A marketplace in the Construction industry in Australia that connects consultants and builders on a single platform. I'm the Project Manager, in charge of the product development and daily operations.

For what projects/services did your company hire InnoApps Technologies Pvt. Ltd, and what were your goals?

• Product development from A to Z, both back-end system and front-end platform.
• Development of a freelancing platform that connects independent consultants and builders in the construction industry, including specific features such as bidding and sending invoice.

How did you select InnoApps Technologies Pvt. Ltd and what were the deciding factors?

• I was not the person at the origin of the project, but as far as I know, we selected InnoApps based on a recommendation from a connection in Australia.
• Deciding factors were as always: credentials, pricing, quality of communication

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• As mentioned above, the scope of work includes the development of the platform from scratch for both the back-end system (management of tenders, invoices and payments) and the front-end platform (users)
• Key deliverables: Marketplace portal, could be assimilated to a freelancing platform with all the features you can think of.
• They have used PHP for the back-end language and MySQL for DB.

How many people from the vendor's team worked with you, and what were their positions?

A team of 3-4 people most of the time, including the Project Lead and 2-3 IT members depending on the number of tasks or issues to be fixed.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have launched the platform about a month ago, V1 is fully operational, working on the V2 on a staging server in parallel.

Describe their project management style, including communication tools and timelines.

Communication essentially via Trello in regards to the product development and management of ongoing tasks. The rest of the communication would be by email (formal) or WhatsApp (informal updates) for urgent matters.

What did you find most impressive or unique about this company?

They have a good understanding of the final product we're aiming at producing. So it facilitates the communication and understanding of the directives.

Are there any areas for improvement or something they could have done differently?

Always space for improvement in every company, coding is not an exact science so sometimes new features create new issues.