Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We are satisfied with the result of our collaboration with InfoShell. The development was systematic — we got new pieces of tested software every week. Currently, the application is published in stores and our clients around the world can download it.
The product strengthened our competitive advantage on the CRM systems market and the performance of our company has increased. We now have a convenient system to control data and a visual display of indicators. We already had a CRM before InfoShell began working with us, but we lacked a user-friendly tool for data analytics. Now, we have no problem with record keeping and operation system access. We are happy about our collaboration with InfoShell and will continue it.
How did InfoShell perform from a project management standpoint?
I think that InfoShell has a professional team that examines not only the system with which they will work but the company too. They’ve guided our project from the initial concept in order to obtain indicators. We received a weekly progress report and called each other every day.
InfoShell used flexible Scrum methodologies while working with us. We liked the visualization of the development process, the weekly sprints, and their teamwork. The guys from InfoShell quickly merged into our team and showed good results on the first sprint.
What did you find most impressive about InfoShell?
I was impressed by their speed of development, the team's performance, and their technical professionalism. We also appreciate their attention to details and their understanding of the target audience that the product is for.
Are there any areas InfoShell could improve?
I find it difficult to answer this question because we didn't have any problems. Perhaps within InfoShell, there are some flaws, but they were not seen during the development process.