Experts in Web & Mobile app development
Whether you’re just an idea or a giant in your field, we at Infiny will provide you with all the technical know-how of the business world. We provide a one-stop solution for web and app development, tailor-made according to your taste.
Here’s an overview of what we have been striving for, since the past 4 years-
1. Producing over a 100 happy clients across continents (literally, except Antarctica).
2. Undertaking around 150 projects using cutting edge technologies.
3. Building a team that is bonded by the love of coding and coffee.
4. Cementing our name in today’s IT scenario through tireless efforts and smart decision making.
How we get you where you want to be:
As soon as you knock on our door we engage a set of consultants to make a vague idea, concrete and a good idea, great. From here we pass it to the planners, who build around it and give a framework for the designers to work on. This structured idea is now handed over to the developers who work their binary magic and challenge it to the testers. After a series of checking and correcting we get a refined product which is then deployed off. This product undergoes stringent scrutiny and deliberation before being polished for launch.
Focus
Recommended Providers
Portfolio
Pet Commander, UECMS, Fast Forward, Lee Cooper India, ShaadiShop, Bombay Shaving Company, AstroWize, ItsEZE, GoodSam, FLYK, Suta, Welspun, Europea
Pet Commander
Pet Commander is a cloud based software that helps you manage your pet grooming shop online. Staffing, customer management, appointments and accounting, it’s packed with all the features you could think of. In other words, it brings your pet shop on a desk!
CRM: We added elements of CRM that on-boards customers and their pets, reminds them about their vaccinations, rewards them with discounts and shop credits and wishes them on their pets’ birthdays.
STAFFING: Staff management features include service rates, schedule, staff activity tracking and commissions.
APPOINTMENT BOOKING: We built a unique and powerful algorithm that accounts staff availability, service duration and pet behaviour and assigns the best appointment slots available to multiple pets on the fly.
ACCOUNTING: Pet Commander does your accounting as well! We built an invoicing system that is as flexible as it gets for all services ala carte. Plus, you get to see consolidated statistics of how your business is doing in terms of profitability.
UECMS
UECMS is a closed system built for Universal Enterprises to manage their staff, clients and expenses. It includes features like consolidated charts and graphs on the dashboard, staff management with their attendance and salaries, client and project management with bills and expense tracking features.
Fast Forward
FAST FORWARD App™ is a free app only for members of Team FAST FORWARD™ and accessed only by private invite with the REGISTER Form. FAST FORWARD App™ provides an interface for quickly adding a contact’s information and sending pre-written information promoting world class exclusive products and an excellent worldwide business opportunity for a fast-growing international Direct Sales Company. Information can be sent in various forms and languages using several modes of communication i.e. email, text, WhatsApp, WeChat and more. App Tutorials provide essential training so the new member can get started quickly and duplicate the process with their new Team Members as well. FAST FORWARD App™ is Fast and Easy to learn, use and is highly productive for the user.
CMS: Our clients at Fast Forward wanted to optimise how their team communicated with their prospects and what content was being shared with them. We built a powerful admin panel that allowed our clients to manage this content in the form of text, web pages, documents and videos.
CONTACT MANAGEMENT: The app allows team members to add contacts and share information with them via different mediums like WhatsApp, SMS, Email, etc. Each member has a co-user that they can share contacts with. Co-users can then work on these contacts by sharing information with them and following up. The history screen is color-coded to track this activity.
CHECKLIST: The checklist shows the actions every member must perform.
PRESENTATIONS: Members can deliver in-app presentations to a group of prospects locally as well as remotely. Our team put together a well researched piece of tech feature where the app acts as a remote control to switch slides of a presentation on laptop screens of people sitting anywhere in the world, all synced together!
ZOOM PRESENTATIONS: While all that was fun, few of the team members were just too used to presenting via Zoom calls. So we brought along the pleasant surprise.
Lee Cooper India
Lee Cooper is an English-American clothing and footwear manufacturing company, based in London, that specialises in denim products. The Indian website of this global brand was designed and developed by our team. The process involved deep and thorough research of the brand identity and the message that was supposed to reach the target audience. This catalogue website has a mobile responsive design and interactive features like contests, inquiries, social media integrations, etc.
ShaadiShop
ShaadiShop is a marketplace that connects people to venues for all of their wedding events. Couples and their loved ones discover venues and get quotes from the comfort of their homes, all online. ShaadiShop is also the best way for venues to market to the growing South Asian communities in the US.
Bombay Shaving Company
Bombay Shaving Company is a brand that provides superfood powered grooming solutions for men and women. The platform is an e-commerce website built using Ruby on Rails and Shopify. The website offers key features like membership points and rewards, corporate gift hampers, real time order tracking and full-text elastic search for products which makes it stand out from the rest.
AstroWize – Your Personal Astrologer
The idea behind AstroWize is to go beyond the generic mainstream astrology services and add value to customers by providing direct access to a carefully selected panel of expert astrologers. Customers could browse various categories of astrology and get on a call or chat with astrologers of their choice by a click of a button. AstroWize also provides a range of astrology products for customers to buy online. Customers can also request for services like rituals and poojas which will be performed at the place and time of customer’s convenience by any of the astrologers from the panel.
KEY FEATURES:
FREE SERVICES: Consumers of the app can get Kundali charts, matchmaking reports and Panchang details for free.
IN-APP CALLING: The app allows consumers to browse through a variety of categories of astrologers showing details like expertise, experience ratings and reviews. Astrologers have their own service charges that are visible on the app. Consumers can pick their choice initiate audio or video calls with them. These calls are charged on the basis of call duration.
CHAT: Consumers can also choose to chat with astrologers by sending chat requests to astrologers of their choice. Chat sessions are also charged on the basis of the duration for which the chat was active.
REPORTS: A consumer can request for a detailed report from any astrologer on the panel. Astrologer will upload the report when it’s ready, which will then be available for the consumer to download from the app.
PRODUCTS AND SERVICES: Apart from personally connecting with astrologers, consumers can also shop from a wide range of astrology products available on the app. Not just that, consumers can also request for specific services like rituals or poojas. An astrologer will visit the specified place on the specified time and perform the service.
WALLET: Payments for audio / video calls and chat sessions are made via wallet balance to ensure a seamless user workflow.
ItsEZE
ItsEZE is a business startup app. It gives an interface to rapidly adding a contact’s information and sending pre-composed selective messages promoting world class exclusive products. Easily helps users initiate conversations with prospects about products and the business opportunity. ItsEZE is a fast and easy-to-use app that allows you and your team to effortlessly communicate with only your smart phone.
KEY FEATURES:
QUICK CONTACTS: A small form that takes up details of a contact and paves way to being able to share content with them through various platforms on the fly. This form also allows the user to add the contact in a group.
CHECKLIST: The checklist shows the actions every member must perform. Members get to update their checklists by ticking off each action they perform as and when.
QUICK SHARE: Pre-written text snippets about products, PDFs, links to web pages can all be shared with users’ contacts in no more than 3 clicks. This is one of the main features that makes this app so powerful for communication.
TUTORIALS: Users of the app can learn about various features and how to maximise their use by watching tutorial videos on the app.
GoodSam
GoodSam offers a convenient and incentive-based program which makes reusing and recycling your used clothes and used shoes easier than ever. They go to the customers and make sure their customers do not have to chase down bins. GoodSam has partnered with local operators in their customer base’s area that helps them offer convenient home pickups as per their customer’s convenience. All this can be done using this mobile app.
ADMIN PANEL: Given the nature of this product, GoodSam required a strong backend that facilitated most of the functionality of the apps. The admin panel is packed with features like on-boarding shipping and logistic partners, assigning serviceable zip-codes, taking care of all kinds of pick ups and rewards, etc.
SHIPPING PARTNERS: GoodSam bags and bags with QR codes form the backbone of this logic and shipping partners are the ones responsible for sending out bags to these users.
LOGISTIC PARTNERS: Logistic parters, both charitable and non-charitable, have a staff of pick-up boys with them that are given a schedule for every day.
GOODRE: GoodRe, is the ‘recycle’ feature that is at the centre of GoodSam. Users get to select the kind of clothes they want to pack in a bag, the kind of bag and number of bags they want to donate, the location where they’ll keep the bag(s) along with the date and time.
TOKENS & GOODVALUE: Upon every successful pick-up and evaluation of the clothes donated, users get rewarded with tokens that can be used with vendors partnered with GoodSam. The kind of eco-friendly vendors GoodSam partners, it all adds ‘good value’ to the whole eco-system.
GOODPICK: GoodPick is an app for pick-up boys of logistic partners. This app notifies the pick-up boys of all the new pick-ups in their zip-code. At the start of every work day, the app maps the best route for the user to visit every location and pick bags on that day.
Pet Commander – Customer Portal
Pet Commander – Customer Portal is a web platform that allows customers of grooming shops on Pet Commander to login and manage their details. Customers get to add / edit / remove their pets and update their information, sign contracts, book appointments as well as manage their transactions.
KEY FEATURES:
PERSONALISED URLs: Each shop has its own URL that is either a sub-domain with the shop name or the domain that the shop owns.
APPOINTMENTS: Customers can book appointments on a click of a button and then view status updates for each of their active appointments. Past appointments can also be viewed along with the related services and transactions.
WALLET AND ONLINE PAYMENTS: We integrated Stripe Payment Gateway that allows customers to make online payments for their appointments. We also built a wallet each customer that holds credits which can be redeemed for making these payments. Customers get to view all their transactions, both wallet and online, at a glance.
DIGITAL CONTRACTS: This features shows details and the contract statuses of each of the customer’s pets. If a contract has expired, customer can digitally sign a new one from the portal.
FLYK
FLYK takes care of all your payment needs and then some more. It's easy to use, super quick, secure & rewarding.
AstroWize – Astrologer
An app for the Astrologers on AstroWize. Astrologers can get on audio / video calls with the consumers and can chat with the them as well. The app also sends out reminders about service schedules and report requests.
KEY FEATURES:
AUDIO / VIDEO CALLS: Astrologers can attend audio and video calls initiated by the consumers on the app.
CHAT: Astrologers can see a list of chat requests they get from consumers. They can choose who to chat with by responding to their message and can seamlessly engage in chat sessions with them.
REPORTS: Astrologers get the information and the time they need to prepare detailed reports for consumers. They can upload the report from the app when it’s ready, which then shows on the consumer app.
SERVICES: This module allows astrologers to get directions to the place of service and contact the consumer in the process. The OTP based workflow makes sure that the service is completed before it has been marked ‘complete’ by the astrologer.
REFER AND EARN: Astrologers can share a unique code with people that they can punch in while singing up. The referrer earns a part of the first transaction made by the referred user on the app.
SETTLEMENTS: Calls and chat sessions are paid for by the consumers using their wallet balance. This amount gets accumulated for a while and is disbursed to the astrologers’ accounts at regular intervals. These settlements are done automatically using an advanced feature offered by Razorpay payment gateway, called Routes.
Suta
Suta is an authentic saree and apparel brand based in Mumbai. The brand attracts hundreds of thousand online shoppers and hence demands their web shopping platform to be able to handle that kind of traffic. Suta is an e-commerce platform built using Shopify. They have a wide range of categorised products on their catalogue and they come up with offers and discounts for their customers all the time.
Welspun 2.0
Welspun 2.O is an Organisational Development application. It educates internal employees and stakeholders on the Organisational Values. It records Incidents displaying organisational values by employees on roles of the company Welspun Group, India. All participants can chat with Values-champions. The app also helps in viewing a video presentation of the values.
Europea
We built two apps for our clients at Europea – Europea for owners and Europea for Cleaners.
With Europea for owners, you can easily manage your luxury rental with Europea-Residence. You can check all the information related to your property, manage your calendar, block your apartment and contact our team to resolve any question.
Europea for cleaners is for freelance and experimented cleaners in Brussels or Paris. Be a part of the cleaners team of Europea, freelance or contractual and you can find cleaning jobs easily that are close to your home.
Reviews
the project
Outsourced Web & Android Dev for Technology Services Company
"Sometimes I need to have an update call in the middle of the night, and they’re there, which makes them stand out."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of a technology services company.
What challenge were you trying to address with Infiny Webcom Pvt. Ltd.?
We needed to outsource development work.
What was the scope of their involvement?
We outsourced bits and pieces of multiple modules to them. One of the projects they helped with was a knowledge and library management system for kids and schools, built for both web and native Android. They used both PHP and MySQL in their development work.
What is the team composition?
I dealt with two or three people.
How did you come to work with Infiny Webcom Pvt. Ltd.?
They were referred to me and did a small piece of work as a test.
How much have you invested with them?
We spent between $10,000-$25,000.
What is the status of this engagement?
We worked together from June 2016 until December 2017.
What evidence can you share that demonstrates the impact of the engagement?
They delivered on time and their work has been well received.
How did Infiny Webcom Pvt. Ltd. perform from a project management standpoint?
We used Slack for a while, and they’re always available and accessible. They may not have the most traditional work style, but you can pick up the phone at any time and they’ll answer. We don’t get structured, timely reports, and there’s a bit of a follow-up involved at times, but they make up for it by being available at any time for anything. I’d give them an eight out of 10 for project management.
What did you find most impressive about them?
Sometimes I need to have an update call in the middle of the night, and they’re there, which makes them stand out. They even did a call with me on New Year’s Eve. They may be lacking in certain areas, but they make up for it with a human touch.
Are there any areas they could improve?
They could supplement their skill set a bit more on the business analysis side.
Do you have any advice for potential customers?
Strike a personal rapport with them and they’ll be your best friends. But if you just treat them as business partners, they’ll still work well with you.
the project
Web & Software Dev for People Development Consulting Firm
"They are phenomenal at what they do."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am an executive director of Edify Consultants, a tech consulting company based in Mumbai. We develop tech management BPA solutions. Most of our systems center around OD [Organization Development] consulting, LMS [Learning Management System], performance management systems, and TNA [Training Needs Analysis].
What challenge were you trying to address with Infiny Webcom?
We needed help with software development.
What was the scope of their involvement?
Infiny has worked on quite a few projects, most of them OD applications that integrate e-learning content with an LMS platform. They have developed three apps for me. One tool, called NODL, automates TNA [Training Need Analysis]. The other was an OD tool for a textiles company in Mumbai. They have also helped me build a sales mapping tool, and are currently developing an internal website.
NODL was the most challenging product. It was very difficult to develop a product that automates TNA and centers on such a difficult topic. Many consulting firms were trying to develop this product, but hadn’t been able to come up with a solid solution. They had to understand the HR process, automate it, and understand my consulting requirements. It was very challenging for them. For us, the concept of TNA automation developed the integrated solution by itself.
It was important to create a user interface and user experience that didn’t create a lot of confusion in the client’s mind. In addition, the entire solution needed to be mapped to a web-based analytical tool. That encompassed the entire BPA solution. They not only helped us build the app, but also integrated it with a backend analytical tool that helps corporate evaluate company analyses.
What is the team composition?
I was in direct contact with four people on a regular basis. I also interacted with Anuj Rai [Director, Infiny Webcom] at the beginning of the project.
How did you come to work with Infiny Webcom?
We wanted an integrated backend solution. Infiny, who I was in touch with during that time, were the ones that first suggested a hybrid platform. Since it takes less time than building a native solution, a hybrid solution is much cheaper. All the other vendors I had in mind presented a native solution that was 2-3 times more expensive than Infiny’s concept.
They also helped us integrate with the cloud, which saved a lot of money. As our products become more and more complicated, they helped us innovate and take the next steps.
How much have you invested in them?
We have spent between $10,000—$50,000.
What is the status of this engagement?
We began working with them in 2012, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
On the development front, I hold their company in good esteem. There have been situations where they could have easily not taken a project, but they have been very supportive. They have met some very tight deadlines. Most of our clients have used a product that Infiny developed, and none of them have ever come back with a complaint. They are phenomenal at what they do.
How did Infiny Webcom perform from a project management standpoint?
Their formal team communication is weak, but I don’t require it as long as they understand my requirements. They stick to timelines and are fabulous when it comes to project management. On many occasions, they have been ready for the next milestone before I was. I have had a very good experience when it comes to keeping deadlines.
We communicate through email on an almost daily basis. We also speak on the telephone every now and then and regularly use Skype. Meeting with them is easy since they’re a one-hour drive away from us. We usually meet about once a month to brainstorm about what we want to do next.
What did you find most impressive about them?
They have offered us an extraordinary amount of support, and they have applied a good amount of innovation to what we are trying to do.
Are there any areas they could improve?
They are not a very formal company, which makes it difficult for me to introduce them to another formal company. As a consulting company, I would refrain from introducing them to another MNC [Multinational Corporation], because they don’t understand that culture very well. They are quite appropriate as a development team, however, and I have no complaints.
As they take on more corporate MNC projects in Mumbai, I think they should try to formalize their communication during outbound calls and meetings.
Do you have any advice for potential customers?
Let them know exactly what you need, and they will come up with more innovative solutions at a cheaper rate. We initially tried to give them an SRS [System Requirements Specification], which would have been very expensive. They understood the problem and solution scope well, and they gave us cheaper options. That really helped.
the project
MVP Mobile App for Influencer Marketing Company
"Keep communication open and be available because they’re ready to work."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the founder of Ripple, an influence and marketing company.
What challenge were you trying to address with Infiny Webcom?
We needed to produce an MVP [minimal viable product] for our influence and marketing app.
What was the scope of their involvement?
Our MVP was created to begin our influencer user acquisition phase. The app gives influencers a simple dashboard to do some analytics of their influencer programs, and it also allows us to do some simple influencer campaign management. There’s also a backend for admins to handle analytics, do campaign creation, and work with the customers, which are our brand. On the campaign page, we have a small, lean mockup which they helped build out.
It’s an iOS app only; we want to perfect it before moving onto Android.
What is the team dynamic?
I had contact with at least three developers but I’m not sure how many they had in total.
How did you come to work with Infiny Webcom?
We chose them after about 40 interviews with different companies. They were great communicators, responding quickly and with high quality. Their previous work showed that they could handle the workload we were looking for. The quality of their team also helped us decide on them.
How much have you invested with them?
We have invested between $5,000–$10,000.
What is the status of this engagement?
We started working together in April 2017 until September 2017.
What evidence can you share that demonstrates the impact of the engagement?
The app is launched in the App Store, but it’s currently on an invite-only capacity. We’re not going for the quantitative approach just yet.
Infiny produced exactly what we needed for an MVP, so just getting it out there is success enough for now. It was supposed to be a one to two-month project, but it took around five to six months to get everything taken care of. The delay was on my end because we were unavailable due to a hurricane. They asked us every day where we were at and were always on top of the project.
How did Infiny perform from a project management standpoint?
We communicated daily through Skype and also set up a Trello board to handle the larger scope. I never had an issue getting in contact with them, even though there were some time barriers on our end since I work full time and was only free for this project when they were already asleep. Despite this, we always made it work and there were no language barriers either—their English is very good.
What did you find most impressive about them?
The customer service they provide is phenomenal. Their ability to work at the pace that they do and deliver everything that needs to be done despite the locations we’re in was amazing. It’s beyond what I've seen so far.
Are there any areas they could improve?
Trello could have been better utilized, but nothing beyond that.
Do you have any advice for a potential customer of Infiny?
Keep communication open and be available because they’re ready to work.
the project
Web Dev for Lead Gen Agency
"Their project management was flawless."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization and your position.
I am the director and founder of Lead Marqet Pty Ltd. We’re an Australian service provider that connects lead generation experts and digital marketers with businesses that are looking for more work, with integrated and automated billing and distribution of leads.
What business challenge were you trying to address with Infiny Webcom?
We needed our system to be built in HTML to allow us to take our product to the Australian marketplace.
Please describe the scope of their involvement in greater detail.
We came to Infiny with our development brief, mock-ups, and HTML and CSS layout files. We asked them for a review of our materials and a quote. Infiny spent several days communicating with me to get a better understanding of the brief and identify gaps. They set up our system using PHP and MySQL by integrating their custom-built system into our designs, meeting all the key functions as specified in our brief.
How did you come to work with them?
We originally posted a project advert on Upwork. Infiny had a number of positive reviews and were 1 of the 3 companies we spoke with. They showed more enthusiasm and greater attention to detail than the other companies by identifying possible gaps, demonstrating a professionalism in their approach, and providing a quote only after they had finished reviewing the development brief.
Could you provide a sense of the size of this initiative in financial terms?
We spent between $10,000 and $50,000.
What is the status of this engagement?
We started working together in March of 2016 and finished in October. The project is completed, but a couple of remaining items will be addressed at a later date once our market share has increased here in Australia.
Could you share any statistics or metrics from this engagement?
Our clients have expressed great enthusiasm now that everything is automated for them. Ours is the only Australian system on the market, and we have received nothing but praise from those who have used our program.
How did they perform from a project management standpoint?
Their project management was flawless. We used Trello, and every milestone was set up with key delivery dates and action points for both parties. Near the end, we only communicated over Skype about the odd unexpected gap.
What distinguishes Infiny Webcom from other providers?
I appreciated that they didn’t rush into a quote. Instead, they took the time to consider our requirements and suggest potential alternatives, unlike other companies who simply read our brief, came back with no further questions, and gave us a fee.
We are very happy to recommend Infiny to anyone who may need custom website development work. You will not be disappointed.
Is there anything Infiny Webcom could have improved or done differently?
I wouldn’t have asked for anything different from Infiny.
the project
Mobile App Dev for Insurance App
"[T]heir team gave a lot of input for structuring different elements in the app in order to make it more user-friendly."
the reviewer
the review
The client submitted this review online.
Introduce your business and what you do there.
I created and developed Agent Quanta, which is a mobile app that helps consumers shop for different insurance agents anonymously. The company is made up of me and my partner, who handles the financial side.
What challenge were you trying to address with Infiny Webcom?
We put wireframing together on paper but had to actually code the app itself. I worked together with the Infiny Webcom team in order to develop my idea.
What was the scope of their involvement?
With Infiny Webcom we built versions for iOS and Android phones and tablets. We plan to build a web-based version in the future. Infiny Webcom has handled everything in terms of UI [user interface], coding, testing, and bug fixing — making the app work, basically.
We had a full wireframe at the moment of our first discussion with Infiny Webcom, but their team gave a lot of input for structuring different elements in the app in order to make it more user-friendly and appealing to the eye.
How did you come to work with Infiny Webcom?
We found Infiny Webcom on Freelancer or a similar online website which helps clients meet developers. We contacted one of their reps and found him to be proper-spoken, professional, and quick to respond. This was a big deal for us, coming from America.
How much have you invested with Infiny Webcom?
The cost of Infiny Webcom’s work has been between $10,000–$15,000.
What is the status of this engagement?
We started working with Infiny Webcom in August or September 2015. We continue to collaborate on a weekly basis.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We made a soft launch and tested the app within the local market. We will continue to fix some elements with the app before taking it to a bigger level. We have gotten good feedback and the app was quite tight upon its launch. We’re still getting some ideas in terms of UI.
How did Infiny Webcom perform from a project management standpoint?
We have no complaints regarding the communication and adherence to deadlines. The quality of the work was very good. If, for any reason, we couldn’t meet a deadline, Infiny Webcom had a reason why, and the team worked overnight to deliver. We usually communicated over Skype.
What did you find most impressive about Infiny Webcom?
I enjoyed working with the team. If anything went wrong, we could send them a message and be reassured that they were working on it. Periodic updates were very important to us.
Are there any areas Infiny Webcom could improve?
At one point, we started using a new UI which Infiny Webcom’s team had no experience with. They researched it in a couple of weeks and learned how to use it.
the project
Web Dev for Used Car Platform
"They were personally invested in the project and didn’t just turn up to take our money and build a website."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Motorspect is building a platform which connects pre-purchased car buyers with mechanics in their local area for the purpose of inspection. We’re based in Toronto, Canada and have a five-person team. We’re still in the launch phase. I am the CEO.
What challenge were you trying to address with Infiny Webcom?
We contacted them for help with the development of our platform.
What was the scope of their involvement?
Infiny Webcom developed our platform well and worked with us as a partner. They were personally invested in the project and didn’t just turn up to take our money and build a website. They offered suggestions on better ways of doing things.
We use Stripe for payment processing. Everything relating to the site, as far as I know, was custom-coded. Users will have the ability to filter the types of mechanics they want to see based on ratings, cost, areas covered, car models, and so on. Once a person books the inspection, our platform holds the payment. Clients receive confirmation emails after the inspection, after which our platform makes the payment. This prevents fraud and helps dissatisfied customers. People can leave reviews after the inspection.
We had an initial mockup ourselves, but it wasn’t exactly what we wanted, so we continued to create designs throughout the process. We would have preferred for Infiny Webcom to be more hands-on with the design, though. They were focused on the technical work rather than the frontend.
We had a project manager from Infiny Webcom’s side. I don’t know how many developers were involved, but I would estimate that there were one or two.
How much have you invested with Infiny Webcom?
The cost of Infiny Webcom’s work was around $5,000.
What is the status of this engagement?
We started working with Infiny Webcom in September or October of 2016. The project wrapped up in February or March of 2017.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The site has been rolled out. We received a few positive reviews on the user experience of the site. People quickly understood the purpose of it and what our company was about. There are no confusing elements, people haven’t experienced errors, and everything is smooth.
How did Infiny Webcom perform from a project management standpoint?
Timelines were met every time. If anything was going to take longer, Infiny Webcom explained why and gave us full details of everything going on. Updates were given all the time without us asking for them. We weren’t left in the dark at any point. We primarily communicated over Skype and email. If we needed a deeper understanding of what was going on, we would have a call.
What did you find most impressive about Infiny Webcom?
Other freelancers and agencies always left us in the dark whenever we requested an update, but we never felt like that with Infiny Webcom. The way in which our website was developed made for a smooth experience. The first version of a platform will usually have technical issues, but we didn’t experience anything like that with Infiny Webcom.
Are there any areas Infiny Webcom could improve?
Their design capabilities could be improved.
the project
iOS & Android App Dev for International Direct Sales Company
“Their team has a lot of great minds to help take your idea and make it even better than what you can imagine.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Fast Forward Inc. is based on the Fast Forward app. I’m the creative director and general manager of all aspects of app development, design, marketing, etc.
What challenge were you trying to address with Infiny?
We wanted a mobile app that would help our team communicate better and easier.
What was the scope of their involvement?
Previously, we worked with Infiny on smaller jobs. We consulted with them initially and they came up with some great ideas on how the app could function. That led us to expand more ideas on our end, triggering more opportunities and app development.
Our team has exclusive rights to the app. A lot of security was required to integrate with only people on our team. Infiny came up with a great idea on how to create that security. Additionally, the app integrates with features that both iOS and Android phones have by default such as email and text message platforms. One of the biggest challenges was making this app multilingual. With a press of a button inside of the app, everything can be in English or in Mandarin. Every message and every image can be switched over so that our Chinese team members can use it easily without having to download a separate app. Infiny helped to ensure that we can add other languages very easily.
Our initial specs required only three months of work. Due to their skill and how fast they were able to complete tasks, this has turned into a major app development. We have continuous developments and updates. Now we’re moving forward to a more native version.
What is the team composition?
We had a project manager and two people dedicated solely to app development. As our team and need grew, they allocated more personnel. When we needed additional support, they stepped up and added developers for 24-hour support. They were always ready with at least two people on call whenever we were doing a major update release. We didn’t know how a few hundred new people being added to the app was going to affect it or affect the servers. They were always on standby and ready to handle any situation that could occur.
How did you come to work with Infiny?
A friend of mine who had worked with them on a smaller web-based development project referred them. We worked with them on a web-based side project and during that small, 30-day project, they showed us their communication and skill level. That made us choose them as the number one option for app development. They sealed the deal with the first consultation on our app development ideas.
How much have you invested with them?
We’ve spent $50,000–$65,000. On average, we spend $3,000 per month.
What is the status of this engagement?
We started working together in December 2015 and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The most recent update included our small team of 115 new members. The major rollout to everybody will be done in about four months when we will get our big team of 10,000–15,000 signed up within the month.
How did Infiny perform from a project management standpoint?
They were fantastic at mastering everything and handling every change. They complete everything within the timeframe that they set. They’ve completed tasks in crunch scenarios when they’ve had less time than I thought was possible to get things done. I’ve never had an issue with the project management.
We communicated nearly every day. mostly via Slack. With the time difference between us, they chat with me in the morning to discuss any changes that I put on the night before and answer any questions. They give me recaps of what was accomplished, what still needed to be done, and the timeframe on when those items would be accomplished. It was very good communication.
What did you find most impressive about them?
I really enjoy the communication. There’s always a barrier with developers; they’re so smart and have their own language. But, Infiny’s communication with the project manager and the team members has been phenomenal. They explain things so we can understand them, which helps us make the better choice.
Are there any areas they could improve?
No. The only thing we have trouble with at times is the time difference and that’s not their fault.
Do you have any advice for potential customers?
Give Infiny as many details as possible. Their team has a lot of great minds to help take your idea and make it even better than what you can imagine.
Their work generated positive reviews and they were lauded for their 24/7 accessibility. Even though Infiny would benefit from augmenting their analysis capabilities, their tireless work ethic and stand-out customer service more than makes up for any deficiencies.