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Creating beautiful software for 15 years

4.9
22 reviews
Gold
VERIFIED

At Infinum, we develop and design great software for mobile and web. Our clients are large brands, banks, insurance companies, media publishers, mobile carriers and other companies who need professional software solutions.

Many awards prove the quality of our work, the experts working here share their knowledge on our blog, and our Facebook and Instagram pages show how much fun we have while doing it.

We're a bunch of young people, we appreciate humor, music, quality code, beautiful design and a friendly work atmosphere. 

 

 

 

 

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$10,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2005
Show all +
New York City, NY
headquarters
other locations

Portfolio

Key clients: 

We’re designing and developing high­ end digital products for global clients ranging from funded startups to large brands. Some of our clients are Royal Carribean, Universal Music Group, T-Mobile, P&G, Crowdstar, Eventim, Samsung, and Bayer. Discover more of our work on our website. 

Your paper mail now lives in the cloud Image

Your paper mail now lives in the cloud

No more walking to sifting through paper mail! With Virtual Post Mail™, all your documents and packages are processed, organized and presented via an intuitive web app. Designed for modern browsers, the app is elegant and fully responsive. Time to retire the letter opener; your traditional mailbox is going digital.

Building the future of social gaming Image

Building the future of social gaming

As mobile games grow increasingly social, today’s players want to interact with one another on a deeper level. Unfortunately, most in-game chat systems are flawed. To tackle this problem, our client The N3TWORK set out to create a new type of media and messaging app for mobile gamers.

Never forget to take your medication again Image

Never forget to take your medication again

Whether you’re controlling a disease or treating a temporary sickness, sticking to your prescription schedule is critical to your health. Sandoz partnered with us to create a solution so patients never forget to take their medication again. This innovative app helps users keep track not only of their medications but also their vitals and doctor appointments.

Discovering Greenwich Village's best deals Image

Discovering Greenwich Village's best deals

The Village Alliance is a Business Improvement District located in New York City’s Greenwich Village. The Alliance partnered with Infinum to design and develop a mobile app that would modernize and attract more users to its Village Access Program.

Shipping software for Caribbean cruise ships Image

Shipping software for Caribbean cruise ships

Our partner, The Image Group, delivers innovative photography solutions for major cruise liners and their guests. Infinum joined forces with The Image Group to help design, build, test and implement high-tech software solutions for onboard photography.

Manage your finances with a few simple taps Image

Manage your finances with a few simple taps

A while back, we became frustrated with the state of the mobile banking ecosystem. So, what did we do? We decided to change the landscape. Today, we build apps for a number of banks that are as functional as they are beautiful.

Reviews

4.9
22 reviews
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Web Dev for Municipal Equipment Manufacturer

“They’ve developed everything we imagined, which is impressive from a personal and professional point of view.”

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

Infinum built a new corporate website that promotes road machinery, which includes a new domain, multiple languages, and rich media content. They continue to provide assistance with web tools.

The Reviewer
 
51-200 Employees
 
Kalinovac, Croatia
Lahorka Lojen
Communications Specialist, RASCO
 
Verified
The Review
Feedback summary: 

After months of intensive development work, Infinum launched a modern and responsive website that met expectations. They fix bugs immediately, communicate frequently, and collaborate well with a young internal team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

RASCO is a manufacturing company based in Kalinovac, Croatia. We specialize in municipal equipment for road maintenance, including snow plows, salt spreaders, crane mowers and vehicle upgrades. We build everything in-house, with the only imports being raw materials. I am a communications specialist who’s part of the marketing team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We needed a new corporate website. Technology had moved forward—everything from Google to social networks—and we needed to adapt to it and stay in touch with trends. It had to be written using four different languages, which was another challenge.

SOLUTION

What was the scope of their involvement?

Infinum built a new website for us from scratch. It was a long process, lasting for around eight months. They went through more than 200 screen proposals for our page using InVision, going from black-and-white designs to colored versions. After the pages were developed, we uploaded our content to see what it would look like. It had a lot of media content, including high-quality pictures, videos, and PDFs. Infinum also provided other small services like a consultation for web tools.

What is the team dynamic?

We worked with three people in the beginning—a project lead, a developer, and a designer. They expanded the team towards the end, adding two more developers and an IT specialist who moved our page to a new domain.

How did you come to work with Infinum?

I knew their company from a previous engagement, but I also researched other companies. Infinum offered the best deal for our budget, based on their portfolio.

What is the status of this engagement?

We started working with Infinum in January 2017, and we have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work has been very good, and Infinum reacted quickly to any bugs we identified. The website looks nice and responds well. I do have Google Analytics data, but it’s not really relevant since the new website has only been online for two weeks.

How did Infinum perform from a project management standpoint?

The communication style is professional but also informal, which suits us since our internal team is younger. We’ve used InVision and Slack for the collaboration, communicating twice a day at times and never less than twice a week.

What did you find most impressive about them?

They’ve developed everything we imagined, which is impressive from a personal and professional point of view.

Are there any areas they could improve?

They could improve their design capabilities. The designer who worked with us was very young, so it’s possible that he simply didn’t have enough experience yet. However, he did a good job.

4.5
Overall Score Their work is not perfect, but it is very good.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve hit all of their deadlines.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    We’ve had a few design and general issues, but they were all solved.
  • 5.0 NPS
    Willing to refer

Web Dev for Museum

"They know what we need and how to make it better."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Infinum created a new website to replace an outdated one which now serves as an extension to a museum exhibit. They’ll also be in charge of a future shop redesign and mobile app development.

The Reviewer
 
11-50 Employees
 
Zagreb, Croatia
Marija Curic
Managing Director, Museum of Broken Relationships
 
Verified
The Review
Feedback summary: 

The new website has a noteworthy increase in visitors, which also results in more museum visits as well. Infinum understands client requirements and is able to grasp ideas without needing much repetition. While their rates can be a bit expensive, they provide value and always reach their deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The Museum of Broken Relationships is a global crowd-sourced collection of remains from failed love relationships.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We have been on the market for 6 years and had not updated our website since the beginning. It was not responsive and was rather poor in terms of content, user experience, and so on. We decided to invest into a new one, so we searched for the best possible agency in Zagreb, Croatia.

We had worked with a different company for the initial website. It was a small group of 3–5 developers. They were great at the time, but probably not enough 6 years later because we became far more ambitious.

SOLUTION

What was the scope of their involvement?

The basic goal was to create a new, responsive, and more informative website. We wanted it to be an extension of the museum in virtual space, to house a community, giving people a chance to interact with us, especially ones from parts of the world where we’ve never been. The museum has 2 permanent displays, in Zagreb and Los Angeles, but we have also been on tour around the globe for the last 10 years, with 50 exhibitions held in different places. Still, there are places where we haven’t been and never will be, so we were looking for some way of being close to all those people in the virtual world, if not the physical one.

There were different programming languages used on our site, including JavaScript, React, Ruby on Rails, and so on. We have worked with 1 project manager from Infinum’s side, who was the best part of the collaboration. I’m not sure how many developers were used, but I estimate that there were 5–10 being engaged at different times, from the beginning to the publishing phase. We stayed in touch with the project manager, the communication manager, the designer, and the head of the development team.

How did you come to work with Infinum?

We looked at 3 or 4 of the most popular and skilled agencies in Zagreb at the time. Infinum seemed to be the best option for us, so we started working with them. We were right in our decision.

How much have you invested with Infinum?

We have invested around 7% of our annual income in the project so far, between $45,000–$50,000.

What is the status of this engagement?

We started working with Infinum in late January 2016. The first phase of development took 9 months to complete, and the site was launched in the last quarter of the same year. We will continue the project with the redesign of our web shop, after which we’ll move on to a mobile app.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our new site instantly brought significant increases when compared to the same quarter in the previous year: +106% in sessions, +73% in page views, and +27% in museum visitors.

How did Infinum perform from a project management standpoint?

I didn’t expect to be as satisfied as I am— Infinum is excellent, even in terms of deadlines and cost. I don’t know if the same is true everywhere, but in Croatia, even though developers and creative agencies can excel in many areas, when it comes to deadlines and budgets, there are always problems. In Infinum’s case, we only had one small delay in the summer, which was beyond their control. The projected cost was adhered to as well.

What did you find most impressive about Infinum?

They know what we need, sometimes better than we do, and how to make it better. We expressed what we were thinking about in short sentences, like having an extension of the physical museum in the virtual space. Infinum came up with the idea of highlighting breakups on the world map in the first or second workshop we held, which I found fascinating. This has been my general experience with them, and I’ve never had to explain the same concept for hours and hours.

Are there any areas Infinum could improve?

They can be quite an expensive option for an entrepreneur in the museum business from a small country. We are planning to develop a web shop with Infinum — even though they are expensive from a Croatian point of view, the results are worth the money.

5.0
Overall Score We will continue to work with Infinum on the new project, which speaks for itself.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The collaboration was better than if we’d have chosen another agency.
  • 4.5 Cost
    Value / within estimates
    We are a Croatian organization, and the cost is high for our type of business.
  • 5.0 Quality
    Service & deliverables
    Infinum is an excellent provider.
  • 5.0 NPS
    Willing to refer
    I would recommend them anytime, to anyone.

Software Development for Sports Betting Company

"Infinum adapted to our way of working, which was an important factor for us."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Summer 2016 - Ongoing
Project summary: 

Infinium developed an iOS and Android applications using given APIs from an existing platform and Account Management System. 

The Reviewer
 
11-50 Employees
 
Slovania
CEO, Na Zvezi
 
Verified
The Review
Feedback summary: 

The skillset of Infinum was high quality and met expectations. Their project management was flexible and deadline-focused. Infinum's team has a good mix of experience, speed, and skill level.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Na Zvezi is a Slovenian company developing an operations management solution for online gaming. We have developed several products using our proprietary platform, all related to the sports betting and online casinos market. They are mainly intended for the European market. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We needed to develop and application. Infinum is our supplier for the mobile application part of our platform.

SOLUTION

What was the scope of their involvement?

We provided our APIs to Infinum, both for our platform and for our AMS [Account Management System]. Infinum used our documentation and development environments in order to build an Android and iOS sports betting application.

We did a lot of research analyzing our competition and developed the concept behind the application together with Infinum. Infinum used their experience to help us build a very good product.

How did you come to work with Infinum?

We found their company through a Google search. Infinum happened to be located in one of our neighbor countries, Croatia. We had several offers on the table, and after having very detailed interviews with each provider and their team, we decided to choose Infinum.

How much have you invested with Infinum?

Our budget for the mobile applications was around €600,000 [$630,000]. Infinum's hourly rates are between €70 and €100 [$73–$105] per hour, per developer. This is an idea of how much time and effort was put into developing our applications.

What is the status of this engagement?

We started working with Infinum almost six months ago. We have an ongoing contract for maintenance and upgrades. We work through a retainer fee, as well as time and materials for anything which extends beyond our normal agreement.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We think that, at the moment, there is no better product on the market than ours, for this area.

Infinum adapted to our way of working, which was an important factor for us. We didn't know the company and didn't do a lot of research around it. The development was much more complex than anticipated. We estimated that we'd be spending around €200,000 for the apps, but Infinum came up with many new ideas which we adopted. I am thankful to Infinum for this, as it would have been possible to develop our product for 30% of our cost, but not with the same level of quality and at the same speed. Speed was crucial for us, since we developed a sophisticated product in a short time, from scratch.

How did Infinum perform from a project management standpoint?

We decided to put project management in Infinum's hands. The timeframes we agreed upon contractually came with penalties if Infinum did not meet our deadline. Infinum finished the work without any issues. Infinum has a huge team, and they were able to use additional resources in order to speed up the project if needed.

What did you find most impressive about Infinum?

I appreciated the level of optimization and quality assurance provided by Infinum. Infinum optimized our product for less processing and power consumption and had excellent quality assurance protocols in place. We don't have the in-house capacity for testing our product, so we expected this from Infinum since day one. Infinum took the task very seriously.

Are there any areas Infinum could improve?

We haven't touched very deeply yet on the marketing features which are to be implemented in the apps, so I can't comment in that area. Still, based on the good experience I've had with Infinum until now, I can assume that the development of these features will run well. We needed to have a firm grounding before building additional features, but we will enter a new era with Infinum.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Comparing Infinum's quality, speed, and communication to the global market, they deserve the highest rating. Compared to the Slovenian market, I would give them a 4 because there are cheaper options. Infinum is no longer just a local company.
  • 5.0 Quality
    Service & deliverables
    Infinum has good capacity, and they can add additional staff in order to meet due dates. I have no complaints.
  • 5.0 NPS
    Willing to refer
    Infinum is a good choice for anyone who needs skills, capacity, and experience for their development. I wouldn't be very happy to recommend them, though, since I'd be losing my team.

Application Design for Cloud-based Mail Service

"The development workflow was great, and Infinum did a good job of accommodating me."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

Infinum designed the frontend aspects of a cloud-based platform, including initial prototyping and sketching for user functionality.

The Reviewer
 
1-10 Employees
 
Walnut, California
CEO, Virtual Post Solutions, Inc
 
Verified
The Review
Feedback summary: 

Infinum's design and development skills met expectations. While their project management had some room for improvement, their development workflow and willingness to accommodate made the project successful.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Virtual Post Mail is a service which scans people's mail, allowing them to receive it through the cloud. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We were looking to revamp our entire mail management site.

SOLUTION

What was the scope of their involvement?

Infinum designed our platform from initial user functionality prototyping and sketching. We were planning to develop the site using our own programmers but decided to give Infinum a try for the frontend. We handled the backend ourselves.

How did you come to work with Infinum?

We came in contact with one of Infinum's designers via Dribble. Coincidentally, they happened to be a customer of ours.

How much have you invested with Infinum?

The cost of our project with Infinum was between $50,000 and $100,000.

What is the status of this engagement?

We started working with Infinum in January 2016. Most of the development was finished in October. We plan to use Infinum again in the first quarter of 2017 for redesigning our website.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Infinum's design was good, but it was also challenging. I'm a software engineer myself, which made presenting my vision more difficult. Things were squared away, and the final product quality was good. Infinum also did a good job development-wise. Because I have experience on the software side, managing that portion of the work was much easier.

How did Infinum perform from a project management standpoint?

Infinum could improve in this regard. The project manager who was assigned to us was fairly new and didn't follow up in the manner promised to us. I've needed to talk to one of the senior people from Infinum, who squared away most of my issues.

What did you find most impressive about Infinum?

I've appreciated the fact that Infinum's senior designer was actively involved in our project. Most agencies have a senior designer who talks to clients but isn't the one actually doing the work. The same thing happens on the software side, which is why I've tended to stay away from agencies. Infinum has been good at actually assigning the people who initially talked to me for the actual development of the project, and not passing the work down to junior developers.

Are there any areas Infinum could improve?

Outside of the project management issue I've mentioned, I can't think of anything. The development workflow was great, and Infinum did a good job of accommodating me. For a Croatian company, the team speaks English very well.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Infinum deserves a four for design, and a five for development.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended Infinum.

Mobile & Web Development for Startup B2B Marketplace

"The developers from Infinum whom I've worked with have been some of the best and brightest I've seen."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Ongoing
Project summary: 

The client had a legacy solution on a third party platform but needed to build a new solution from scratch. Infinum was hired to write the client's backend, including database design and wire-framing, as well as JavaScript front-end.

The Reviewer
 
11-50 employees
 
New York City, NY
CTO, B2B Marketplace
 
Verified
The Review
Feedback summary: 

The client enjoyed Infinum's suggestions, stating that they had very bright and talented developers. Infinum was proactive and asked good questions about the design, and they didn't take shortcuts. Infinum is highly recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a B2B [business-to-business] marketplace for the overstock industry. We are similar to eBay, with the exception that our customers are buying hundreds of thousands of pieces at a time. This is very much an offline market at the moment and involves emailing Excel files between partners. We're trying to transform it, and have brought Infinum in to help us build the marketplace from scratch.

I am the chief technology officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We had a legacy solution which had been built upon a third-party platform. It was an okay piece of auction technology but wasn't fitting for our business needs and where we wanted to scale to. We looked at building on top of an existing framework but came to the conclusion that building from scratch would align with our business better.

SOLUTION

What was the scope of their involvement?

Infinum handled the writing of our backend, including database design, modeling, wire-framing and building out the JavaScript front-end. I participated in the design process.

How did you come to work with Infinum?

I got Infinum's name from a friend who had worked with them in the past. I flew to Croatia and met them in person, in order to better understand how we could work together. I contacted a number of other options, but Infinum struck me as someone who could help us figure out how to build what we wanted, without having to come up with a complete design spec. We knew what general direction we wanted to take, but I left the user interface design up to Infinum. They came up with some great suggestions for this.

How much have you invested with Infinum?

The cost of our project with Infinum has been above $100,000.

What is the status of this engagement?

We started working with Infinum in early-March 2016. The first iteration was completed mid-July, and the development has continued since.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The developers from Infinum whom I've worked with have been some of the best and brightest I've seen. They came up with good solutions and business ideas which we hadn't considered but ended up implementing. I've had a very positive experience with Infinum.

What did you find most impressive about Infinum?

Infinum engineered things correctly while remaining proactive about making sure to create the right code, rather than finding shortcuts. Infinum asked many questions about our design, which we hadn't thought to specify, and erred on the correct side, without us having to request this. Some other developers I used in the past might take some shortcuts unless I specified otherwise.

Are there any areas Infinum could improve?

No software is ever developed as quickly as we'd like it to, but this is the nature of the field. I have no specific criticisms of Infinum. They've done a good job.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Government Bank

"Infinum's key strengths are the quality developers who have managed to deliver everything on time."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2015 - May 2016
Project summary: 

The client wanted to build a banking app for iOS and Android. Infinum was hired to provide design, development, and an API for the application.

The Reviewer
 
201-500 employees
 
Zagreb, Croatia
Danijel Baruskin
Deputy Executive Director, Hrvatska Bank
 
Verified
The Review
Feedback summary: 

The client stated that the application currently has 60,000 mobile users, and received an award for best Croatian banking app. The client praised Infinum for their quality developers and their ability to adhere to strict timelines. Infinum is highly recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our department works for a government-owned Croatian postal bank. I am the deputy head of direct channels for the company. My main responsibilities include digital and mobile banking, and the contact center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

Our bank was using an out-of-the-box mobile solution from another vendor, with only its colors customized for our institution. That software was outdated and the challenge was to make a new, modern banking app which could make a difference in the market and stand out.

SOLUTION

What was the scope of their involvement?

Together with Infinum, we built a new banking app for Android and iOS. Infinum handled design and development, including an API for the app.

At the beginning of 2016, we added an account opening functionality to the app. Through a video call to our contact center, new customers could be introduced to the bank. This was a completely new service for the Croatian market.

How did you come to work with Infinum?

I first worked with Infinum in 2011, for another bank, developing a mobile application, but I wasn't working for my present organization when Infinum was brought in.

How much have you invested with Infinum?

The total cost of our project with Infinum was under $100,000.

What is the status of this engagement?

We first approached Infinum one year ago, and finished the first version of our product at the end of 2015. The upgrade project began in early 2016 and was completed in May. It was a large project with a strict timeline, but with the help of Infinum, we managed to pull it off.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We currently have around 60,000 mobile banking users. We've received an award at the Weekend Media Festival one month ago, for the best banking app in Croatia. The app has made a big impact on the market. The Croatian Bank is more traditional, and other banks didn't expect that we could pull this off.

What did you find most impressive about Infinum?

I have been personally working with Infinum since 2011, and see them as more of a partner than a software development company. Infinum has given us suggestions on how we could create a better app and better user experience. Infinum's key strengths are the quality developers who have managed to deliver everything on time. Banks usually have different approaches, but Infinum brought in its experience in developing for other fields.

Are there any areas Infinum could improve?

Infinum could employ more designers, but they don't have any particular improvement points.

5.0
Overall Score Infinum has a good team, they're growing fast, and are responsive to customer needs.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    The Croatian market isn't as wealthy as the German or US ones. Since Infinum has a focus on those areas, we found the price to be a bit high.
  • 5.0 Quality
    Service & deliverables
    We created a novel product for the market within an impossible timeline.
  • 5.0 NPS
    Willing to refer

Mobile App Development for Food App Startup

"They [Infinum] were easy to work with, responsive, and delivered what we asked for."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2016 - Sep. 2016
Project summary: 

The client needed help turning his idea into a functioning mobile application. Infinum was selected for design and development work, spanning 4,000 hours and resulting in a robust fully-featured product.

The Reviewer
 
Freelancer
 
New York City, NY
Paul Epstein
President, Food App Startup
 
Verified
The Review
Feedback summary: 

The client praised Infinum's ability to build difficult search algorithms and noted that their work was unique enough to merit a US patent. The client praised Infinum for their creative instincts and their responsiveness. Infinum is highly recommended.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Hungry-For-More Enterprises was formed in late-2014 in order to develop Foodfaves, a picture-intensive food app aimed at foodies and anyone that gets hungry. It features a unique concept called a "Crave Quiz," where users search and swipe sequential images of food in order to determine what they're hungry for.

I am the president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We knew from the beginning that our app required a complicated search algorithm, probably the biggest challenge we faced when choosing a software developer. The provider needed to understand our needs, be responsive to our financial hurdles in the startup space, while also delivering the right product. Because our product is heavily structured on social media, we needed a young group of social media-savvy developers.

SOLUTION

What was the scope of their involvement?

Infinum developed an initial build of our product for iOS, and a full-featured website. The app will eventually be built for Android as well.

Our Crave Quiz concept works as a sort of Tinder for food, allowing people to swipe dishes right or left, based on whether or not there is a visual appeal. We envisioned this as the central piece of a minimum viable product but ended up achieving a much more robust, full-featured and functional product over the course of 18 months. We attribute this largely to Infinum's ability to understand our vision, and contribute to its design and functionality.

How did you come to work with Infinum?

We vetted Infinum from a field of developers both in the US and offshore. Infinum in particular, was recommended by our legal counsel, an international firm, on the basis of positive experiences between Infinum and their other clients.

How much have you invested with Infinum?

Infinum has logged close to 4,000 hours of development and design time over the course of 18 months, which is indicative of our project size. The scope grew over the course of development, becoming larger than we'd anticipated. 

What is the status of this engagement?

Development with Infinum began in February 2015. Our project has been completed and made ready-to-launch to the app store in September 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are very excited and confident with the quality of our first build.  As Foodfaves was just launched, it’s too early to measure traction. 

We've asked Infinum to achieve something unique and difficult, in terms of the actual search algorithm powering the Crave Quiz. Not only did they succeed in development, its “uniqueness” earned the co-founders a formal U.S. patent on the Search Algorithm itself.

How did Infinum perform from a project management standpoint?

Consistency was key. Where this was a team effort by over 25 developers & designers, Infinum's project manager, Luka Maric was our main contact through the entire project, responsible for understanding our needs, helping us fine-tune our vision, and ultimately getting it done.  

What did you find most impressive about Infinum?

One of the most positive things I can say about Infinum is that instead of working as a group of software coders who only responded in step with what we asked for, Infinum actually tried to understand what the client was setting out to do, and used their creative instincts in helping us achieve our goals, even when we sometimes didn’t know ourselves.

As a practicing physician, there's a saying in my field which applies to many different industries: the three colors of excellence (or three A’s) have been described as availability, affability, and ability. Infinum has certainly displayed this. They were easy to work with, responsive, and delivered what we asked for.

 

Are there any areas Infinum could improve?

I can't think of anything off the cuff.

5.0
Overall Score I recommend Infinum without reservation.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Infinum delivered all aspects of the project as we asked, occasionally improving our requirements.
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them to others.

Web and Mobile Development for Trucking Company

"Infinum has been able to advise us on which direction we could take on the development and improvement of the app."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client needed to build an app to find parking spaces for truck drivers in Europe. Infinum was hired to work on maps and user registration for the client's website, as well as a mobile application for iOS and Android.

The Reviewer
 
2-10 employees
 
Utrecht, Netherlands
Managing Director, Trucking Logistics Company
 
Verified
The Review
Feedback summary: 

The client praised Infinum's skill and their mobile application integrations with portals and websites. They also enjoyed Infinum's ability to think from the perspective of targeted users, and would highly recommend them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company's one aim is to make the lives of truck drivers crossing Europe easier and safer. We do this by showing them the best and safest parking spaces across their routes. We have developed an app and web portal, and have over 300,000 users at the moment, so our business is going well.

I am the managing director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

Our business strategy is to help truck drivers in their daily routines, and we needed an expert company able to transfer our technical requirements into the perfect app for our users.

SOLUTION

What was the scope of their involvement?

Infinum is responsible for the majority of the work on our website, including maps, logins, user registration functionalities, and so on. Infinum has also built our iOS and Android app in its entirety.

How did you come to work with Infinum?

We approached the purchasing director of the German-based software company which owns us, asking about a developer which could support our group. Infinum came out on top.

How much have you invested with Infinum?

The cost of Infinum's services has been between $150,000 and $200,000 per year.

What is the status of this engagement?

We started working with Infinum 2 years ago. We've used them for development on additional apps, including one for our US market.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The number of users we've attracted is more related to the marketing part of our business.

Infinum has been able to advise us on which direction we could take on the development and improvement of the app. I met Infinum's team for a day, in Zagreb. I was impressed by their building and by the young but skilled team. They're able to think in terms of mobile application integrations with websites and portals, getting into the heads of the target groups. I've been impressed by this, and find Infinum to be more than a company developing apps from a technical point of view.

What did you find most impressive about Infinum?

I tend to only provide Infinum with portions of the requirements, given that I'm not a technical person, but they've always impressed me with the feedback provided.

Are there any areas Infinum could improve?

Improvements are always a 2-way street and depend on whom we're working with.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The work is never quick enough, but Infinum kept things realistic. I am not a technical person, but Infinum made me understand that the work couldn't be done faster than it already is.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    There's always room for improvement, but Infinum hasn't disappointed me yet.
  • 5.0 NPS
    Willing to refer
    I already have.

Development for Cruise Photography Company

"[W]e've stuck with Infinum because of their quality."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

Infinum helped the client to transition their cruise-based photo concessionaire business from analog to a fully digital model.

The Reviewer
 
51-500 employees
 
Cayman Islands
Managing Director, Photography Company
 
Verified
The Review
Feedback summary: 

Infinum has consistently delivered on all promises made to the client, who notes appreciation for Infinum’s commitment to speed, flexibility, and quality. The project was completed on-budget and has been generally bug-free.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a large photo concessionaire in the cruise business. We collaborate with various international cruise lines, over a total of 40 cruise ships.

I am the managing director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We had been trying to move our business from an analog to a digital model, whereby we would not only take photographs digitally, but have the whole process in the digital space from end to end, including viewing and delivery.

SOLUTION

What was the scope of their involvement?

Infinum has helped us implement different elements of our solution. They've been involved in developing a variety of guest-facing, web-based technologies. Because cruise ships are often not connected to high-bandwidth internet, many of our solutions are running akin to an intranet approach, rather than being web-based in the true sense of the word.

How did you come to work with Infinum?

We were introduced to Infinum by someone else in the industry. We started working with Infinum when they were a much smaller, younger company. We were impressed with the speed at which Infinum was moving, and the flexibility with which they operated. As Infinum has grown bigger and bigger as a company, those aspects are still there, which is a positive factor.

How much have you invested with Infinum?

Unfortunately, this is proprietary information.

What is the status of this engagement?

We started working with Infinum in 2013. We've continued to collaborate on multiple projects, all tied to an overall platform.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We don't run metrics for this type of development, given that it's more of a custom approach. That being said, our satisfaction with Infinum has been high.

The work has been generally bug-free. For projects as complex and authoritative as ours, there will never be perfect results. We have a very structured testing and development program which exists in order to get rid of the known or anticipated problems. Infinum has always made sure that, by the time the product goes into production, it will be ready.

How did Infinum perform from a project management standpoint?

Infinum has delivered continually within the bounds of when they said they would deliver and they stuck to general cost estimates. We have a high regard for Infinum.

What did you find most impressive about Infinum?

Infinum has worked quickly and flexibly. Seeing this on a consistent basis has been good. Developers can vary in skills, but we've stuck with Infinum because of their quality.

Are there any areas Infinum could improve?

We've had a very close working relationship with Infinum. There are always areas for improvement, but we've been satisfied with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iPad Development for Collaboration App Startup

"[Infinum] quickly understood what I needed and what would go into building the app."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2014 - Jan. 2015
Project summary: 

Infinum developed a collaboration app for the iPad, including a backend infrastructure that enables users to save sessions to the cloud.

The Reviewer
 
2-10 employees
 
New York Metro Area
Michael Chin
Founder, Expansive
 
Verified
The Review
Feedback summary: 

Infinum worked flexibly with the client on this project, which had many inherent uncertainties in the early stages. The client credits Infinum’s strong project management system for ultimately delivering an app that does exactly what the client wanted it to do without any issues.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company has developed a collaboration app for the iPad. I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We tried to replicate the ease of working with a local team using a whiteboard during the ideation process of a project. When working remotely, I found that doing the same tasks over the phone was a much less productive process. Our business challenge was to create an application that replicated the in-person feel of people sitting around a whiteboard, brainstorming.

SOLUTION

What was the scope of their involvement?

I engaged Infinum for all the iOS development work, including the features of the app itself: drawing, text, incorporating images, and so on. Infinum also developed a backend infrastructure which enabled users to save sessions remotely, via cloud. It also facilitated a sharing mechanism for all the users in a particular session, showing them all the changes being made as they happened.

How did you come to work with Infinum?

I was introduced to Infinum by a designer that was working with us for the user interface and user experience of the app. I had also gotten a recommendation for Infinum from another group that I was talking to. When I gave Infinum's team a briefing, they quickly understood what I needed and what would go into building the app. Infinum's pricing was fair as well.

Mobile app development involves building software for a relatively new platform, unlike web development for example, where the process has matured enough to allow for accurate estimates. Our app came with many uncertainties and a lot of inventing. Infinum understood this really well and enabled us to have some flexibility in some areas.

How much have you invested with Infinum?

The total cost of our project with Infinum was within the $10,000 to $50,000 range.

What is the status of this engagement?

Our app was launched in January 2015, after a 6-month development period.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The quality of the development offered by Infinum was great. Our app did exactly what I had designed it to do, without any issues.

How did Infinum perform from a project management standpoint?

We had to over-communicate and be very clear with each other, by phone and other mechanisms. We were able to do this well through weekly calls. Infinum has also developed a project management platform called Productive. We employed it successfully throughout the project.

What did you find most impressive about Infinum?

The quality of the development offered by the iOS team was top notch. I worked directly with Infinum's lead engineer and Chief Technology Officer, who were both excellent.

Are there any areas Infinum could improve?

I wouldn't call any single issue out. I've had a good experience with Infinum's team. The only downside was related to working with their team remotely. Being able to meet them in person would have been useful, but that was impossible, given our setup. Infinum's Chief Executive Officer spends most of his time in the US currently, building a client-facing team for project management. This will be very helpful to have.

5.0
Overall Score I would absolutely work with Infinum again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We adjusted constantly, making sure that we'd hit deadlines. The ultimate goal for me was to launch in January 2015, given that I had a customer who wanted to do a pilot deployment. We met that deadline.
  • 5.0 Cost
    Value / within estimates
    I couldn't have obtained the same level of work anywhere else, for my cost.
  • 5.0 Quality
    Service & deliverables
    Infinum's development team has been top notch. We had a big challenge which Infinum handled like any great engineer would, with a problem-solving mindset.
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
C3917822
Date of Formation
Oct 2, 2013
Last Updated
Jan 29, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last Updated
Jul 23, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
22
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
March 25, 2019