Infinum

What evidence can you share that demonstrates the impact of the engagement?

The quality of work has been very good, and Infinum reacted quickly to any bugs we identified. The website looks nice and responds well. I do have Google Analytics data, but it’s not really relevant since the new website has only been online for two weeks.

How did Infinum perform from a project management standpoint?

The communication style is professional but also informal, which suits us since our internal team is younger. We’ve used InVision and Slack for the collaboration, communicating twice a day at times and never less than twice a week.

What did you find most impressive about them?

They’ve developed everything we imagined, which is impressive from a personal and professional point of view.

Are there any areas they could improve?

They could improve their design capabilities. The designer who worked with us was very young, so it’s possible that he simply didn’t have enough experience yet. However, he did a good job.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We think that, at the moment, there is no better product on the market than ours, for this area.

Infinum adapted to our way of working, which was an important factor for us. We didn't know the company and didn't do a lot of research around it. The development was much more complex than anticipated. We estimated that we'd be spending around €200,000 for the apps, but Infinum came up with many new ideas which we adopted. I am thankful to Infinum for this, as it would have been possible to develop our product for 30% of our cost, but not with the same level of quality and at the same speed. Speed was crucial for us, since we developed a sophisticated product in a short time, from scratch.

How did Infinum perform from a project management standpoint?

We decided to put project management in Infinum's hands. The timeframes we agreed upon contractually came with penalties if Infinum did not meet our deadline. Infinum finished the work without any issues. Infinum has a huge team, and they were able to use additional resources in order to speed up the project if needed.

What did you find most impressive about Infinum?

I appreciated the level of optimization and quality assurance provided by Infinum. Infinum optimized our product for less processing and power consumption and had excellent quality assurance protocols in place. We don't have the in-house capacity for testing our product, so we expected this from Infinum since day one. Infinum took the task very seriously.

Are there any areas Infinum could improve?

We haven't touched very deeply yet on the marketing features which are to be implemented in the apps, so I can't comment in that area. Still, based on the good experience I've had with Infinum until now, I can assume that the development of these features will run well. We needed to have a firm grounding before building additional features, but we will enter a new era with Infinum.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are very excited and confident with the quality of our first build.  As Foodfaves was just launched, it’s too early to measure traction. 

We've asked Infinum to achieve something unique and difficult, in terms of the actual search algorithm powering the Crave Quiz. Not only did they succeed in development, its “uniqueness” earned the co-founders a formal U.S. patent on the Search Algorithm itself.

How did Infinum perform from a project management standpoint?

Consistency was key. Where this was a team effort by over 25 developers & designers, Infinum's project manager, Luka Maric was our main contact through the entire project, responsible for understanding our needs, helping us fine-tune our vision, and ultimately getting it done.  

What did you find most impressive about Infinum?

One of the most positive things I can say about Infinum is that instead of working as a group of software coders who only responded in step with what we asked for, Infinum actually tried to understand what the client was setting out to do, and used their creative instincts in helping us achieve our goals, even when we sometimes didn’t know ourselves.

As a practicing physician, there's a saying in my field which applies to many different industries: the three colors of excellence (or three A’s) have been described as availability, affability, and ability. Infinum has certainly displayed this. They were easy to work with, responsive, and delivered what we asked for.

Are there any areas Infinum could improve?

I can't think of anything off the cuff.