Visit Website

Spreading Happiness Digitally

3.8
5 reviews

Infigic is a full service outsourcing company offering eCommerce development, application development, and digital services globally ranging from start-ups to large enterprises. Our experienced team designs and develops customer friendly ecommerce stores tailored to your needs. Our main objective is to build a long term and ongoing business relationship with clients by providing accurate, efficient and cost effective project delivery with satisfaction.

Expertise:• eCommerce development • Magento • Spree commerce• Big commerce• Android and iOS development• Ruby on Rails, HTML, CSS3, PHP and .Net• WordPress and Joomla

This is just a little fragment of what we can do for you. In a nutshell, we help you with your challenges by getting the most out of design, development and digital.

READ MORE...
 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2011
Show all +
San Jose, CA
headquarters
  • 410 E Santa Clara Street,Unit #851, San Jose, CA 95113, USA
    San Jose, CA 95113
    United States
    +1 415 508 6612
other locations
  • Office 17, 1st Floor, In5 Tech Innovation Centre, DIC, Dubai - UAE
    Dubai 4558
    United Arab Emirates

Reviews

3.8
5 reviews
Sort by

Magento 2 Upgrade for Pet Medication Platform

"The project has been a total catastrophe and is threatening the very existence of the business."

See More

0.5

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

Infigic Technologies was tasked with upgrading a pet medication e-commerce site from Magento 1 to Magento 2. They were also responsible for revamping the site's UX/UI design while increasing its stability.

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Ian Hudgings
Owner, ThrivingPets
 
Verified
The Review
Feedback summary: 

Throughout the process, Infigic Technologies was unable to proactively suggest solutions, instead deferring to the in-house team for direction. This resulted in a poorly functioning site that was less user-friendly than before. Not only have sales halved, but external feedback has been negative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Online pet medication business previously using Magento 1.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Infigic Technologies?

Magento 1 had a number of securities issues and support was being discontinued so we needed to migrate to Magento 2.

What were your goals for this project?

To upgrade the look and feel of the website while increasing the stability and security of the site.

SOLUTION

How did you select this vendor?

We put out requests for proposals online and got a handful of responses. We selected Infigic after they assured us they had extensive experience migrating from Magento 1 to Magento 2. Infigic also claimed to have the programming expertise to do the custom programming we required to make our website function.

Describe the project and the services they provided in detail.

We partnered with Infigic to create the design of the website and generated a detailed Scope of Work. Infigic was responsible to executing the vision and creating a functional, secure website.

What was the team composition?

1 Project Manager, 1 designer, 1 developer, 1 tester

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The impact on our business has been dramatic- Our sales have been cut in half! The website does not function as described in the Scope of Work.

Feedback from our clients has been terrible-

  • "you should definitely fire your IT contractor,"
  • "This new site is not as user friendly as before,"
  • etc.

There are direct quotes from our clients nearly 2 months after the new site was launched. The project has been a total catastrophe and is threatening the very existence of the business.

How was project management arranged and how effective was it?

Infigic spends a lot of time communicating with us as clients. At first, I thought this was positive but it became more clear over time that the constant communication was because they didn't have any ideas or confidence to move forward with anything on their own.

I believe they also use this tactic to cover their asses later by saying "you were involved in the process and signed off on (fill in the blank)," as a way to not take responsibility for the non-functioning website.

What did you find most impressive about this company?

I am most impressed by how Infigic fails to take responsibility for delivering on what they promised. Their ability to come up with excuses and point fingers rather than come up with solutions is second to none.

Are there any areas for improvement?

This project has been a complete and utter failure. I understand that there will probably be some problems and bugs that need to be fixed with any major project.

But, when you couple Infigic's incompetence and poor execution on the original project with their unwavering commitment not to accept and correct the problems they have created, it leads to a horrible result. A result that is so bad that it threatens the very existence of the business Infigic was hired to help.

0.5
Overall Score Horrendously terrible project. I would give them negative stars if possible.
  • 0.5 Scheduling
    ON TIME / DEADLINES
    The project was supposed to take 5 months. It has been 16 months and the website still is not functional.
  • 0.5 Cost
    Value / within estimates
    Infigic was the lowest bid for our project- they were in the middle. Based on their performance, they offer a very poor value.
  • 0.5 Quality
    Service & deliverables
    I would give them negative stars if it was an option.
  • 0.5 NPS
    Willing to refer
    I would only recommend Infigic to competitors- not friends.

WordPress Dev for Logistics Training Platform

"They provide their service with maximum effectiveness."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - May 2019
Project summary: 

Infigic Technologies designed, developed and tested a WordPress site before launch. They provide ongoing support.

The Reviewer
 
11-50 Employees
 
Ernakulam, India
Veena TR
IT & Social Media Exec, Fusion Academy of Excellence
 
Not verified
The Review
Feedback summary: 

The website drew new contacts and inquiries and has proven accessible to customers. Infigic Technologies offers capable management and timely iterations based on customer feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are providing logistics and shipping job oriented courses for candidates who seeking career in logistics industry. I working in their IT department as a social media executive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Infigic Technologies?

Our company website is developed by Infigic Technologies.

What were your goals for this project?

We need a responsive and user-friendly company website in WordPress framework.

SOLUTION

How did you select this vendor?

We enquired about them through some contacts and also they done some good projects. So we choose this company.

Describe the project and the services they provided in detail.

They designed, developed and tested the website before launching and after all they providing necessary support to us for each and every stage of our works with the website.

What was the team composition?

The project team had about four members.They worked as developer, designer, tester etc.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We got some contacts and inquiries from our website and we are sharing the site through social media. Everyone can reach the website easily. So their service makes some growth in our business.

How was project management arranged and how effective was it?

Project management was very impressive and they provide their service with maximum effectiveness.

What did you find most impressive about this company?

They are always giving their support to their clients and makes immediate changes to the product.

Are there any areas for improvement?

Add some more additional technologies and make some more attractive.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend Dev for Crypto Gaming Site

"Their communication and scheduling was excellent."

See More

4.5

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - June 2019
Project summary: 

Infigic Technologies provided a frontend developer resource for the development of a crypto gaming website.

The Reviewer
 
1-10 Employees
 
Dubai, United Arab Emirates
Product Development Lead, Independent
 
Verified
The Review
Feedback summary: 

The project met internal expectations. Customers can expect Infigic Technologies to provide a variety of development resources. They were attentive and proactive in meeting requirements and adhered to the timeline outlined.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a product development lead and in charge of the successful execution of the project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Infigic Technologies?

We needed them to build out a crypto gaming website.

What were your goals for this project?

We wanted to create an interactive and captivating user experience that would attract new customers.

SOLUTION

How did you select this vendor?

We interviewed three potential candidates for the job. I discovered them through a personal connection.

Describe the project in detail.

We listed out all the tasks and got the developer working. He was responsible for all the frontend development.

What was the team composition?

Infigic’s Senior frontend developer with experience in ReactJS was involved in the project. He collaborated with the product development lead and our backend developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The delivery of the project has definitely met our expectations considering our accelerated time frame. The stakeholders of the project are pleased with the outcome and impressed with their customer focus and corporate standards.

How effective was the workflow between your team and theirs?

Though we used Slack to manage workflows as we had opted for a remote resource, they also used PM tools to monitor & track the project task.Their communication and scheduling was excellent. The team member allocated to our project was attentive and proactive to our requirements and adhered to the timeline outlined.

What did you find most impressive about this company?

They work with a wide variety of developers in various roles, which helps in tailoring them to our needs. We will continue to partner with them because they’re responsive and produce great work. We also found this model of remote resourcing very cost effective.

Are there any areas for improvement?

Though we received daily updates of the tasks done as per assignment, we would have appreciated a detailed report. Other than that I don’t recall any bottlenecks.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for E-Commerce Startup

“The team was truly dedicated to being partners, working to make the project a success.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Nov. 2017
Project summary: 

Infigic Digital Solutions created a mobile app and web platform that allowed users to browse and solicit services from local vendors. The app featured vendor ratings, order tracking, and e-commerce functions.

The Reviewer
 
1-10 Employees
 
Cleveland, Ohio
Joyce Bowman
CEO, MobileYou24
 
Verified
The Review
Feedback summary: 

Beta testers praised the app for its instinctive design and accessible navigation. Despite minor delays, Infigic Digital Solutions worked quickly to address sudden changes and maintained transparency throughout the process. The team communicated clearly, proving themselves dedicated partners. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a startup called MobileYou24. We’re a service app that connects people to independent contractors for their retail and personal service needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Infigic Digital Solutions?

I needed resources to develop a mobile app and website according to our desired functions.

What were your goals for this project?

I wanted to give users a mobile platform that fulfilled all of their personal service and retail needs through a single app. I also sought to support local communities through my business.

SOLUTION

How did you select this vendor?

I was looking for a development company that could work with people like me who had no technical experience. When I contacted them, they were extremely responsive and available to discuss the project. I appreciated that they were willing to take the effort to communicate technical concepts to me so that we could work as partners.

Describe the project in detail.

They developed a site and app that encouraged a dynamic interaction between users and independent contractors. Users could search and place orders for certain services, which notified the independent contractors to complete the transaction. The platform also featured order management capabilities, a rating system, an analytics tracker, and digital payment.

What was the team composition?

We worked with their development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While I haven’t officially launched the app yet, I’ve received positive feedback from beta testing. Users indicate that they found the app easy to use. The layout, while different, had an intuitive format.

How effective was the workflow between your team and theirs?

They were always willing to work with my schedule despite our time differences and accommodated any last minute changes. We communicated primarily through Skype.

What did you find most impressive about this company?

Beyond their strong deliverables, I valued their professionalism. The team was truly dedicated to being partners, working to make the project a success.

Are there any areas for improvement?

While there were some minor time delays, they always communicated upfront if we needed to push back the expected milestones.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The Infigic team was always willing to work with my schedule.
  • 5.0 Cost
    Value / within estimates
    The overall cost was exceptional considering the quality of their work.
  • 5.0 Quality
    Service & deliverables
    Their deliverables were outstanding!
  • 5.0 NPS
    Willing to refer
    I would absolutely refer them.

Minimum Viable Product Development for Bakery Marketplace

“The Infigic Digital Solutions team performed well.”

See More

4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
Project summary: 

Infigic created an MVP which allows customers to places orders as well as calculate delivery costs based on distance. The project was built on an open source platform and customized to fit the requirements.

The Reviewer
 
United States
CEO, Bakery Marketplace
 
Verified
The Review
Feedback summary: 

Infigic delivered a functional platform in a timely manner. They remained responsive throughout the project, quickly providing solutions and bugfixes after the initial version was completed. Their expertise allows them to lend guidance on the best approach for fulfilling each phase.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are an on-demand bakery marketplace.

What is your role at the company?

I am the CEO.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address with Infigic Digital Solutions?

We needed to customize an open-source platform to fit our needs of local, on-demand delivery. We wanted to build an MVP [minimum viable product] to accept customer orders and tailor delivery prices based on distance.

SOLUTION

Please describe the scope of their involvement in detail.

We worked with Infigic in phases, the first was to apply UX [user experience] screens to an open source platform and set up the marketplace application, then we created a distance-based fulfillment feature, and then they helped to convert the checkout to a one-page checkout.

How did you come to work with Infigic Digital Solutions?

I posted a job on Elance and evaluated multiple vendors via Skype interview. I selected based on affordability, review, rating, and professionalism.

Could you provide a sense of the size of this initiative in financial terms?

It was around $7,500

What is the status of this engagement?

Our last phase was completed in roughly June 2015, but there is ongoing support.

RESULTS & FEEDBACK

What were the results of the project?

The Infigic Digital Solutions team performed well, creating a good application and resolving bugs quickly. They are very dedicated and hard working. They deliver high-quality code and consistently recommend better approaches.

In hindsight, are there areas in which they could improve, or things you might do differently?

I would require test-driven development.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer