Inbox Attack

Introduce your business and what you do there.

I work for a SaaS company. I’m on the agency team, overseeing the Latin American region. 

What challenge were you trying to address with Inbox Attack?

We wanted Inbox Attack to help us in opening new markets. 

What was the scope of their involvement?

In the beginning, we conducted a couple of calls for discovery and exploration of what we needed, what our outcomes should be, and what KPIs we should use. 

At present, Inbox Attack crafts lists of target customers for us. They also reach out to those targets, engaging with clients who want to know more about our services. From there, the team passes on the targets to me. Moreover, their resources also create content and manage our outbound marketing campaigns. 

What is the team composition?

I work with three people from Inbox Attack. 

How did you come to work with Inbox Attack?

We found Inbox Attack via a recommendation.

How much have you invested with them?

Our team has invested around $2,000. 

What is the status of this engagement?

We started working with them in August 2021, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

With Inbox Attack’s help, we’ve acquired a few prospects. So far, we’ve achieved around 70%–80% increase in conversion. With this in mind, I’m already considering Inbox Attack for another project.

How did Inbox Attack perform from a project management standpoint?

Inbox Attack’s project management is excellent. They always follow up on every stage of our outbound campaign, and we have constant conversations. To communicate, we typically use emails and video conference calls. 

What did you find most impressive about them?

Their ability, knowledge, and dedication to reaching new markets are impressive. 

Are there any areas they could improve?

They could follow up more once the prospects start coming.

Do you have any advice for potential customers?

Connect with the Inbox Attack team. They’re truly friendly and agile, and they work fast.

Please describe your company and your position there.

I run a full-scope digital marketing agency that caters to a very specific type of IT company.

For what projects/services did your company hire Inbox Attack?

We were looking to build out our email and LinkedIn outreach program from scratch and had limited experience in either. We needed help creating a successful product offering that we could use to generate leads/sales/revenue for our clients and increase cashflow for our business.

What were your goals for this project?

I reached out with the intention of having Inbox Attack teach us how to incorporate a successful outreach program into our company. Everything from tools and logistics to strategy and execution.

How did you select Inbox Attack?

I had seen Nate Wright's profile on UpWork during my searches and was recommended by a former colleague.

Describe the scope of their work in detail.

They have taken us by the hand and walked us through every step of establishing an email/LinkedIn program for our clients. They shared their tested and proven tools and showed us the most effective ways to set everything up.

We learned how to structure campaigns and helped us develop specific strategies for each of the offers our clients are running. We've had several calls to optimize our copywriting and others that cover client delivery and account management.

This has been a true ground-up build and they've been able to get us up and running quickly and producing results for our clients in a short period of time.

What was the team composition?

We've worked with 2 core individuals at during our engagement.

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to take our clients from zero/little results (very challenging space) to booking calls in the space of a couple months. We have also streamlined and optimized our execution internally which has helped our overall efficiency and productivity.

How effective was the workflow between your team and theirs?

Very. It's a consulting/training engagement so we have a set call structure to go over what we need help on week by week.

Given we had many resources in place this has worked well, but I know they offer turn key services and a mix of done-for-you and training so I would assume they'd be able to help virtually anyone based on their unique needs and challenges.

What did you find most impressive about this company?

Industry experience is vast. They've been in the game a long time and have worked with a wide variety of industries on all types of campaigns. Their experience and ability to help in such a niche situation was pleasantly surprising. Very few know our space well.

Are there any areas for improvement?

Nate doesn't take well to fashion advice. A backwards hat would really compliment his look but he has yet to wear one on our calls.

Please describe your company and your position there.

I am a broker at RE/MAX Hallmark BWG Realty and The Curtis Goddard Team. We are a team of 9 top performing agents who service Simcoe County, York Region and surrounding areas.

For what projects/services did your company hire Inbox Attack?

We were looking to engage with our database in a fun and different way, providing them with useful tips and information regarding the market conditions and statistics.

What were your goals for this project?

Our goals were to engage with our clients and database more frequently. We want to be the market leaders in statistics and constantly show clients and customers how the market conditions are in their community and in others as well.

Real estate is a highly discussed topic, we want to be people's go to when asking about the market conditions in their community and real estate goals.

How did you select Inbox Attack?

We were referred to Seth through his business partner who highly recommended Seth's expertise on all things regarding Mail Chimp. It was very easy to set up a call with Seth and we started our email campaigns from there and he has certainly lived up to all expectations!

Describe the scope of their work in detail.

Throughout the course of our monthly email campaign, Seth has helped us to create and send out engaging email content for our clients and database.

Together we are able to creatively come up with new content that gives our database updates on the market as well as some additional information that they may find useful. Seth is extremely caring, prompt and excellent at his job.

He has helped us to prepare before the email is sent and always keeps us up to date on any progress or changes. He is very detailed oriented and we appreciate his help and input!

What was the team composition?

We work closely with Seth.

Can you share any outcomes from the project that demonstrate progress or success?

Since starting our email campaign, we have seen an increase in our number of emails opened and email impressions. We hope our response rates will also increase as we continue to send out monthly emails.

How effective was the workflow between your team and theirs?

The communication with Seth was extremely effective. We are able to book an appointment with him and he is very prompt and on time. He is very organized and quick to respond with any changes and updates as we prepare for our email to be sent.

What did you find most impressive about this company?

We are very impressed by the knowledge and insight that Seth has helped us with. He is excellent at his job, always stays on task, and has been extremely helpful at running our Mail Chimp email campaigns. We are very thankful for his knowledge and time.

Are there any areas for improvement?

No, we could not ask for better and are very thankful for Seth's help!

Please describe your company and your position there.

I am the CTO of a start-up called Rebound. We interview experts in the fields from personal growth to positive psychology and get their tips, tools, and techniques for overcoming specific college adversities.

We have a podcast called Rebound Talks, showing the interviews we have with these experts. And we are also developing a subscription based box, where we collaborate with one of our experts to create the best step-by-step guide to overcome a specific adversity.

For what projects/services did your company hire Inbox Attack?

We hired Inbox Attack to create an A-list email outreach campaign. We wanted to learn more about email campaigns, the copywriting necessary to reach these highly influential clients, the necessary technologies to create these campaigns, as well as some reverse engineering to get the contact info from these A list clients.

What were your goals for this project?

Create 5 templates (with variations) for contacting experts and celebrities. One for middle size influencers, one for high sized influencers, one for re-contacting these leads, one for being featured as podcasts guest, and one for reaching out to journalist.

How did you select this vendor?

We were doing a lot of research through Upwork, and we found Nate W. to be one of the best candidates. After we worked with him for one session, we decided to buy 5 more sessions.

Describe the project in detail.

We scheduled a one-hour time slot, where we bring some goals for the meeting. Example: Create 3 templates for reaching out to influencers, psychologists, and celebrities. From there, we would work together to create the templates keeping the same tone and writing style.

What was the team composition?

It was just my partner, Nate, and I. We would all jump in a video call, open the same document, and work together. We didn't find it necessary to include more people in the project.

Can you share any outcomes from the project that demonstrate progress or success?

With the email outreach campaign, we got to contact and land some A-list clients like Mark Cuban, Robert Greene, Bethany Hamilton, Jonathan Haidt, Patrick McGinnis, Michelle Poler, Elena Cardone, Dean Radin, and more. We've also gathered a big contact list of highly influential clients.

How effective was the workflow between your team and theirs?

Very effective workflow. Sometimes we would go over the hour, and Nate would let it slide. We got a lot of work done by working together on the same call.

What did you find most impressive about this company?

The most impressive thing about this company was all the techniques they have gathered for reaching highly influential people, also Nate has a skill for writing to different audiences that I haven't seen before. Definitely check them out if you are in need of any email campaigns for getting leads, clients, media coverage, or even partnerships.

Are there any areas for improvement?

- Always have stable wifi.

I'm the Founder/CEO of Zoptic, LLC. We build sports performance technology for elite coaches, athletes & teams who want to win. Our tech captures a detailed carbon copy of an athlete(s) on-field performance in the form of analytics overlaid on video and delivers actionable insight, real-time & historical, to coaches to support their efforts in advancing the development of their athletes.

For what projects/services did your company hire Inbox Attack?

Pitch Deck Reviews, Connected with Investors, Booking Podcasts, Warm Intro's to VC's, Digital Prospecting via LinkedIn and Cold Email, Helped startup moved from seed fund >>> series A, Copywriting and Sales Coaching to help get deals 'unstuck'

What were your goals for this project?

Business: expand contacts and connections, raise capital, establish presence as a thought leader in space, tell great stories and present well-written content.

How did you select this vendor?

I met Nate Wright in December of 2016 @ a pitch academy in San Diego. Nate & I hit it off and circled back after the academy to scope out some work.

Describe the scope of their work in detail.

copywriting for website & executive summary. I'd provide an outline of what I'm trying to accomplish, we'd have a review call then 1-2 iterations until we were both satisfied with work.

-LinkedIn messaging & outreach campaign where Nate handled everything from messaging to outreach (A-Z).

-Additionally, they facilitated a podcast outreach. helped me refine a list of targets, incorporated messaging and then pushed out via email with 1-2 follow-ups.

What was the team composition?

Nate's handled the majority of the copy with his wizardry with words and Billy Gold's helped disseminate messages thru multiple mediums that would fit my target audience. both have helped me work thru some tough roadblocks and both knew how to elevate my spirit to get my confidence juices flowing. 

Can you share any outcomes from the project that demonstrate progress or success? 

targeted linkedin campaign in 2018, refined a list of 300. they facilitated an automated outreach using a connection request and acquired 120 connections for my profile. after filtering the list, we ended up with 88 qualified leads. the list still serves me well today.

How effective was the workflow between your team and theirs?

excellent workflow. i'd prep meeting material, we'd jump on a call and they'd run with it. over time, this has become very efficient bc they take the time and care to understand me and my business. i reach out with my symptoms "needs" and they diagnosis very quickly. 

What did you find most impressive about this company?

their authenticity. it goes without saying that these guys are very, very good at their craft but they always make me feel important and part of their team. always offering to help me any way they can and following thru when I take them up on the offer.

Are there any areas for improvement?

nope

Please describe your company and your position there.

My name is Jayne Simmons. I am the owner of small natural remedies company called Sister Sage Herbs. We are located in Seattle and have a medicinal herb farm on Vashon Island, and a permanent stall at world famous Pike Place Market. We also sell online on our Shopify store and on Amazon FBA.

For what projects/services did your company hire Inbox Attack?

We have been working with Inbox Attack (formally Small Biz Triage) for several years. Our projects have included effective newsletters and email marketing and campaigns using Mailchimp, and all things Shopify.

What were your goals for this project?

Many goals: building email lists, figuring out what our customers like, who our customers are, how they purchase, increased sales, and many more.

How did you select this vendor?

I have been working with owner Nate Wright for years. We served on a non profit together in Seattle, and worked on several other projects together years ago. Nate and Seth are consummate professionals. It was an easy selection and a great fit for our business.

Describe the project in detail.

Again our projects mostly include: monthly newsletter using mailchimp, Shopify website

What was the team composition?

I primarily work with Seth Rasmussen. (one on one phone conversations)

Can you share any outcomes from the project that demonstrate progress or success?

Nate's team including Seth Rasmussen has been a major game changer for our business. I can't recommend these folks enough. They are professional, and easy to work with. And- their results are easy to measure. If you had a small business with intentions to sell on Shopify, I can't come up with a reason to overlook Inbox Attack. Working with Seth and Nate continues to be a pleasure.

How effective was the workflow between your team and theirs?

These guys are super easy to work with. Often Seth gets back to me within the hour or less. Even during holiday time, BF, CM, and such. They are on it!

What did you find most impressive about this company?

This company is run by real people. They have challenges just like you and me. These guys have years of experience and really understand the challenges of small business. Seth and Nate really listen to their clients and work super hard create awesome solutions for small business.

Are there any areas for improvement?

Of course there are! But in reality the improvement needs to come within our own small business. Inbox Attack is always there for us. They can show us the way, but it is our responsibility to follow though when the pros are showing you what to do.

Please describe your company and your position there.

President of Electricity Club, the leading digital marketer of electricity.

For what projects/services did your company hire Inbox Attack?

Email strategy, automation, content, analytics, and tie-in with other technologies, such as SMS and chat.

How did you select this vendor and what were the deciding factors?

Seth was referred by the owner of an agency which provides web conversion optimization services to our company.

Describe the project in detail and walk through the stages of the project.

Seth started by auditing our email program, implementing improvements to our automation, creating copy, and launching A/B tests. He is now leading our efforts to improve conversions in our enrollment pathway by creating interactive experiences with the user (chat/SMS) in combination with email follow-ups.

How many resources from the vendor's team worked with you, and what were their positions?

Seth is the only resource needed at this time at InBox.

Can you share any outcomes from the project that demonstrate progress or success?

Seth is in the process of creating dashboards so we can efficiently measure the results of our various campaigns, determine the winners in A/B tests, and track the results of various lead streams. We wanted to wait til the end of our peak season to measure results, when we had enough data.

How effective was the workflow between your team and theirs?

Seth is exceptional at communicating the status and next steps of projects with our team members, and keeping everything moving forward.

What did you find most impressive or unique about this company?

Seth has outstanding project management, communication, and copywriting skills. He's very bright and takes the initiative in solving complex problems. Because of our confidence in Seth, we've been able to fully delegate email campaign responsibilities to him, and trust that he will find creative solutions to converting customers using new technology options.

Are there any areas for improvement or something they could have done differently?

I would like for Seth to attend some email conferences with us, where he will be exposed to new ideas, trends, and technologies, and can consider them for our business and for his other clients.

Please describe your company and your position there.

I work for an affiliate network, that specializes in lead generation. My position is the Lead internal Media Buyer. I'm responsible for actually generating all of the leads with a multitude of digital platforms such as Facebook, Google, and Email etc.

For what projects/services did your company hire Inbox Attack?

I not only hired inbox attack to help with our copywriting on this project but I also use them for email deliverability consulting. The team at inbox attack has been a guiding light through the tumultuous waters that is email deliverability. They helped us design our current email services platform top to bottom.

How did you select this vendor and what were the deciding factors?

Originally found them through Upwork and read some of their sample copy work. After speaking with David and Nate I knew that these guys had wealth of knowledge on not just how to write copy but also how to get your emails into your target's inbox.

Describe the project in detail and walk through the stages of the project.

I'm going to just summarize everything that they've done for us. Initially, they helped us decided what smtp platform to use based on our needs. They then instructed us on how to properly warm our Ip address for maximum deliverability. They then wrote all of the copy for our last 6 drip campaigns and instructed us on how to properly deploy said campaigns to maximize our results.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with both Nate and David the owners of the company.

Can you share any outcomes from the project that demonstrate progress or success?

Our new email platform build with the new drip campaigns has had amazing results. We've increased our open rates by 30% and click-through by 10%. We couldn't be any happier with the results.

How effective was the workflow between your team and theirs?

We worked through google docs and the communication and flow was easy. Everyone on our team was able to comment and make changes and Inbox Attacks was extremely responsive.

What did you find most impressive or unique about this company?

Their ability not only to write great copy but they are also able to handle the technical aspect of email deliverability. It doesn't matter how well your emails are written if no one reads them.

Are there any areas for improvement or something they could have done differently?

If there are I haven't run into any yet.

Please describe your company and your position there.

I'm a founder of TrackMage.com, a service for e-commerce store owners

For what projects/services did your company hire Inbox Attack?

We were looking to explore a new channel for lead generation and we wanted to start a direct outreach campaign, so we found Nate and Inbox Attack as the leaders in the direct outreach space.

How did you select this firm and what were the deciding factors?

Actually, I found Nate Wright and his company via a guest training he did for Oren Klaff, the author of "Pitch Anything". It was a match made in heaven as Nate mentioned direct outreach to e-commerce store owners which matched our need exactly.

Describe the project in detail and walk through their service package.

First, we had a consultation call. Then we had a strategy session with Nate where we created a roadmap for our project. Later David helped with the setup and implementation. We had several consulting calls afterwards talking about the campaign performance.

How many resources from the vendor's team worked with you, and what were their positions?

Directly we talked with Nate and David, senior deliverability experts. Indirectly the Inbox Attack copywriters and assistants, who have helped us with the messaging and copywriting.

Can you share any outcomes from the engagement that demonstrate progress or success?

We've significantly increased traffic and awareness. The deliverability of the campaign initially was around 46%, but after we implemented all the suggested changes it reached 76%. The open rate also increased from around ~8% to ~19%

How effective was the workflow between your team and theirs?

We worked well together. Nate and his team are very responsive.

What did you find most impressive or unique about this company?

Very personal approach and in-depth hands-on experience of all the staff.

Are there any areas for improvement or something they could have done differently?

I guess it would have been even more perfect if Inbox Attack offered the setup as a Done for you service vs teaching/consulting, it could have saved some time. But the upside to that is that now we know how to do everything in-house.

Please describe your company and your position there.

I'm David Stellini, co-founder at allfront.io. We design apps for fintech and SAAS companies.

For what projects/services did your company hire Inbox Attack, and what were your goals?

We needed an email campaign, linkedin campaign, various marketing and copy updates, and general guidance.

How did you select this vendor and what were the deciding factors?

Nate and his team were OUTSTANDING in their quality of work, ideas and approach. We've worked with five other marketing agencies and their team is by far my top recommendation to anyone who asks.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Nate sat down with us, understood our business, our clients, and approached the problems step by step from the human / marketing side of things. His partner - dave, helped us out with any technical suggestions for setting up email outreach, tackled

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with nate on marketing, and his co-founder, dave on the technical side.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Copy updates were outstanding, email campaigns ran with a high open and read rate. The LinkedIn campaigns worked well too. Overall, Nate's team brought us around 5x of what we've spent with them.

How effective was the workflow between your team and theirs?

We had one hour, focused calls when necessary, and otherwise collaborated over Google Docs.

What did you find most impressive or unique about this company?

They're a small team, so they're highly personal in their approach and they're great at what they do.

Are there any areas for improvement or something they could have done differently?

We were happy with the results and do not have anything negative to say.