Inbox Attack

Please describe your company and your position there.

I run a full-scope digital marketing agency that caters to a very specific type of IT company.

For what projects/services did your company hire Inbox Attack?

We were looking to build out our email and LinkedIn outreach program from scratch and had limited experience in either. We needed help creating a successful product offering that we could use to generate leads/sales/revenue for our clients and increase cashflow for our business.

What were your goals for this project?

I reached out with the intention of having Inbox Attack teach us how to incorporate a successful outreach program into our company. Everything from tools and logistics to strategy and execution.

How did you select Inbox Attack?

I had seen Nate Wright's profile on UpWork during my searches and was recommended by a former colleague.

Describe the scope of their work in detail.

They have taken us by the hand and walked us through every step of establishing an email/LinkedIn program for our clients. They shared their tested and proven tools and showed us the most effective ways to set everything up.

We learned how to structure campaigns and helped us develop specific strategies for each of the offers our clients are running. We've had several calls to optimize our copywriting and others that cover client delivery and account management.

This has been a true ground-up build and they've been able to get us up and running quickly and producing results for our clients in a short period of time.

What was the team composition?

We've worked with 2 core individuals at during our engagement.

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to take our clients from zero/little results (very challenging space) to booking calls in the space of a couple months. We have also streamlined and optimized our execution internally which has helped our overall efficiency and productivity.

How effective was the workflow between your team and theirs?

Very. It's a consulting/training engagement so we have a set call structure to go over what we need help on week by week.

Given we had many resources in place this has worked well, but I know they offer turn key services and a mix of done-for-you and training so I would assume they'd be able to help virtually anyone based on their unique needs and challenges.

What did you find most impressive about this company?

Industry experience is vast. They've been in the game a long time and have worked with a wide variety of industries on all types of campaigns. Their experience and ability to help in such a niche situation was pleasantly surprising. Very few know our space well.

Are there any areas for improvement?

Nate doesn't take well to fashion advice. A backwards hat would really compliment his look but he has yet to wear one on our calls.

Please describe your company and your position there.

I am a broker at RE/MAX Hallmark BWG Realty and The Curtis Goddard Team. We are a team of 9 top performing agents who service Simcoe County, York Region and surrounding areas.

For what projects/services did your company hire Inbox Attack?

We were looking to engage with our database in a fun and different way, providing them with useful tips and information regarding the market conditions and statistics.

What were your goals for this project?

Our goals were to engage with our clients and database more frequently. We want to be the market leaders in statistics and constantly show clients and customers how the market conditions are in their community and in others as well.

Real estate is a highly discussed topic, we want to be people's go to when asking about the market conditions in their community and real estate goals.

How did you select Inbox Attack?

We were referred to Seth through his business partner who highly recommended Seth's expertise on all things regarding Mail Chimp. It was very easy to set up a call with Seth and we started our email campaigns from there and he has certainly lived up to all expectations!

Describe the scope of their work in detail.

Throughout the course of our monthly email campaign, Seth has helped us to create and send out engaging email content for our clients and database.

Together we are able to creatively come up with new content that gives our database updates on the market as well as some additional information that they may find useful. Seth is extremely caring, prompt and excellent at his job.

He has helped us to prepare before the email is sent and always keeps us up to date on any progress or changes. He is very detailed oriented and we appreciate his help and input!

What was the team composition?

We work closely with Seth.

Can you share any outcomes from the project that demonstrate progress or success?

Since starting our email campaign, we have seen an increase in our number of emails opened and email impressions. We hope our response rates will also increase as we continue to send out monthly emails.

How effective was the workflow between your team and theirs?

The communication with Seth was extremely effective. We are able to book an appointment with him and he is very prompt and on time. He is very organized and quick to respond with any changes and updates as we prepare for our email to be sent.

What did you find most impressive about this company?

We are very impressed by the knowledge and insight that Seth has helped us with. He is excellent at his job, always stays on task, and has been extremely helpful at running our Mail Chimp email campaigns. We are very thankful for his knowledge and time.

Are there any areas for improvement?

No, we could not ask for better and are very thankful for Seth's help!

Please describe your company and your position there.

I am the CTO of a start-up called Rebound. We interview experts in the fields from personal growth to positive psychology and get their tips, tools, and techniques for overcoming specific college adversities.

We have a podcast called Rebound Talks, showing the interviews we have with these experts. And we are also developing a subscription based box, where we collaborate with one of our experts to create the best step-by-step guide to overcome a specific adversity.

For what projects/services did your company hire Inbox Attack?

We hired Inbox Attack to create an A-list email outreach campaign. We wanted to learn more about email campaigns, the copywriting necessary to reach these highly influential clients, the necessary technologies to create these campaigns, as well as some reverse engineering to get the contact info from these A list clients.

What were your goals for this project?

Create 5 templates (with variations) for contacting experts and celebrities. One for middle size influencers, one for high sized influencers, one for re-contacting these leads, one for being featured as podcasts guest, and one for reaching out to journalist.

How did you select this vendor?

We were doing a lot of research through Upwork, and we found Nate W. to be one of the best candidates. After we worked with him for one session, we decided to buy 5 more sessions.

Describe the project in detail.

We scheduled a one-hour time slot, where we bring some goals for the meeting. Example: Create 3 templates for reaching out to influencers, psychologists, and celebrities. From there, we would work together to create the templates keeping the same tone and writing style.

What was the team composition?

It was just my partner, Nate, and I. We would all jump in a video call, open the same document, and work together. We didn't find it necessary to include more people in the project.

Can you share any outcomes from the project that demonstrate progress or success?

With the email outreach campaign, we got to contact and land some A-list clients like Mark Cuban, Robert Greene, Bethany Hamilton, Jonathan Haidt, Patrick McGinnis, Michelle Poler, Elena Cardone, Dean Radin, and more. We've also gathered a big contact list of highly influential clients.

How effective was the workflow between your team and theirs?

Very effective workflow. Sometimes we would go over the hour, and Nate would let it slide. We got a lot of work done by working together on the same call.

What did you find most impressive about this company?

The most impressive thing about this company was all the techniques they have gathered for reaching highly influential people, also Nate has a skill for writing to different audiences that I haven't seen before. Definitely check them out if you are in need of any email campaigns for getting leads, clients, media coverage, or even partnerships.

Are there any areas for improvement?

- Always have stable wifi.

Please describe your company and your position there.

I am the owner and principal photographer for Charles Cotugno Photography. Most of our clients are corporate for whom we deliver creative imaging for marketing/advertising campaigns, annual reports, online presence, executive portraits, and headshots.

For what projects/services did your company hire Inbox Attack?

We hired Inbox Attack to improve our cold outreach to potential clients in our target market. Much of this work was done before they established the Inbox Attack brand however it's the same work they perform today.

What were your goals for this project?

Increase response and conversion rates from our cold email campaigns which included driving them to our website or direct contact as the result of our campaigns.

How did you select this vendor?

I found out about Inbox Attack as a referral from Mailchimp. They were one of many vendors I spoke with and interviewed before selecting them to work with us.

Describe the scope of their work in detail.

We conducted phone interviews to discuss our goals and the best way to approach a solution that would deliver the desired results. We decided that in order to maximize the effectiveness of our work, a redesign of our website was necessary.

This was added to the scope of our project to insure we were directing potential clients to an effective and holistic marketing environment. Once we had the website in place we were able to create more effective campaigns to capture more potential clients. Not only did this include the outreach but also several mechanisms in the process to capture those leads.

What was the team composition?

Nate was the constant through our work. Whenever there was a need that required more specialization he would bring in another member of his team that could address the issue. Altogether, I worked with three people.

Can you share any outcomes from the project that demonstrate progress or success?

Lead generation as grown by 75% as a direct result from Inbox Attack's work based on the training and tools they provided me.

How effective was the workflow between your team and theirs?

It was fantastic. We would meet remotely for our sessions with specific goals and almost always they were accomplished. I would have work to do between these sessions and if there were any issues they were always there to assist.

It really helped that I was never passed off from one resource to another. Nate was my primary resource and always up to date on progress and the next steps in the process.

What did you find most impressive about this company?

Their response times and dedication. Whenever I contacted them with an issue it seemed they were more concerned about it than I was and got right on it.

Are there any areas for improvement?

I am completely impressed with this organization and trust them more than any other vendor I've worked with. In my experiences, I honestly can't think of any area in that needs to improve. (Maybe if they provided me with wining lottery numbers?)

I'm the Founder/CEO of Zoptic, LLC. We build sports performance technology for elite coaches, athletes & teams who want to win. Our tech captures a detailed carbon copy of an athlete(s) on-field performance in the form of analytics overlaid on video and delivers actionable insight, real-time & historical, to coaches to support their efforts in advancing the development of their athletes.

For what projects/services did your company hire Inbox Attack?

Pitch Deck Reviews, Connected with Investors, Booking Podcasts, Warm Intro's to VC's, Digital Prospecting via LinkedIn and Cold Email, Helped startup moved from seed fund >>> series A, Copywriting and Sales Coaching to help get deals 'unstuck'

What were your goals for this project?

Business: expand contacts and connections, raise capital, establish presence as a thought leader in space, tell great stories and present well-written content.

How did you select this vendor?

I met Nate Wright in December of 2016 @ a pitch academy in San Diego. Nate & I hit it off and circled back after the academy to scope out some work.

Describe the scope of their work in detail.

copywriting for website & executive summary. I'd provide an outline of what I'm trying to accomplish, we'd have a review call then 1-2 iterations until we were both satisfied with work.

-LinkedIn messaging & outreach campaign where Nate handled everything from messaging to outreach (A-Z).

-Additionally, they facilitated a podcast outreach. helped me refine a list of targets, incorporated messaging and then pushed out via email with 1-2 follow-ups.

What was the team composition?

Nate's handled the majority of the copy with his wizardry with words and Billy Gold's helped disseminate messages thru multiple mediums that would fit my target audience. both have helped me work thru some tough roadblocks and both knew how to elevate my spirit to get my confidence juices flowing. 

Can you share any outcomes from the project that demonstrate progress or success? 

targeted linkedin campaign in 2018, refined a list of 300. they facilitated an automated outreach using a connection request and acquired 120 connections for my profile. after filtering the list, we ended up with 88 qualified leads. the list still serves me well today.

How effective was the workflow between your team and theirs?

excellent workflow. i'd prep meeting material, we'd jump on a call and they'd run with it. over time, this has become very efficient bc they take the time and care to understand me and my business. i reach out with my symptoms "needs" and they diagnosis very quickly. 

What did you find most impressive about this company?

their authenticity. it goes without saying that these guys are very, very good at their craft but they always make me feel important and part of their team. always offering to help me any way they can and following thru when I take them up on the offer.

Are there any areas for improvement?

nope

Please describe your company and your position there.

E29 Marketing is a boutique marketing agency based in Larkspur, CA. I am the consulting strategist for the agency and its clients.

For what projects/services did your company hire Inbox Attack?

Evivo, an infant probiotic, was a startup in 2017. Automated email communication was needed as the company did not have the resources to strategize, create and deploy consumer communication.

What were your goals for this project?

Open rates, click through rates and conversion rates were (and still are) the goals.

How did you select this vendor?

E29's CRM specialist resigned to start a family and recommended for the complexity of the projects we were managing for the client, and the budget, that we go straight to the #1 user of the platform (MailChimp) and recommended Seth Rasmussen of Inbox Attack (formerly Small Business Triage).

Describe the scope of their work in detail.

Based on opt in or purchase date, we needed a number of email series deployed. In addition to scheduling all automation rules/logic, creative council was also sought, as was (and still is) strategic best practices for email marketing.

What was the team composition?

E29 worked directly with Seth Rasmussen.

Can you share any outcomes from the project that demonstrate progress or success?

To date, email marketing is attributed with about 10% of Evivo's overall sales!

How effective was the workflow between your team and theirs?

Seth/Inbox Attack have got to be the easiest people to work with - EVER! A simple email, often times fraught with mispellings and incorrect information is all it takes. With amazing speed and wit, Seth manages to read between the lines, confirm what is really meant/wanted/needed, and completes the work in record time!!!

What did you find most impressive about this company?

Seth's knowledge of Mail Chimp is truely unsrupassed (as noted by Mail Chimp - they are who rank him the #1 user of Mail Chimp). His attitude toward any project is always positive and professional, and he always makes recommendations for improvement.

Are there any areas for improvement?

Honestly, Seth/Inbox Attack has no flaws in my opinion. They are exactly what I was looking for in a partner.

Please describe your company and your position there.

My name is Jayne Simmons. I am the owner of small natural remedies company called Sister Sage Herbs. We are located in Seattle and have a medicinal herb farm on Vashon Island, and a permanent stall at world famous Pike Place Market. We also sell online on our Shopify store and on Amazon FBA.

For what projects/services did your company hire Inbox Attack?

We have been working with Inbox Attack (formally Small Biz Triage) for several years. Our projects have included effective newsletters and email marketing and campaigns using Mailchimp, and all things Shopify.

What were your goals for this project?

Many goals: building email lists, figuring out what our customers like, who our customers are, how they purchase, increased sales, and many more.

How did you select this vendor?

I have been working with owner Nate Wright for years. We served on a non profit together in Seattle, and worked on several other projects together years ago. Nate and Seth are consummate professionals. It was an easy selection and a great fit for our business.

Describe the project in detail.

Again our projects mostly include: monthly newsletter using mailchimp, Shopify website

What was the team composition?

I primarily work with Seth Rasmussen. (one on one phone conversations)

Can you share any outcomes from the project that demonstrate progress or success?

Nate's team including Seth Rasmussen has been a major game changer for our business. I can't recommend these folks enough. They are professional, and easy to work with. And- their results are easy to measure. If you had a small business with intentions to sell on Shopify, I can't come up with a reason to overlook Inbox Attack. Working with Seth and Nate continues to be a pleasure.

How effective was the workflow between your team and theirs?

These guys are super easy to work with. Often Seth gets back to me within the hour or less. Even during holiday time, BF, CM, and such. They are on it!

What did you find most impressive about this company?

This company is run by real people. They have challenges just like you and me. These guys have years of experience and really understand the challenges of small business. Seth and Nate really listen to their clients and work super hard create awesome solutions for small business.

Are there any areas for improvement?

Of course there are! But in reality the improvement needs to come within our own small business. Inbox Attack is always there for us. They can show us the way, but it is our responsibility to follow though when the pros are showing you what to do.

Please describe your company and your position there.

I am the Founder of a sexual health education company

For what projects/services did your company hire Inbox Attack?

To help us optimize our email, and sales funnels.

What were your goals for this project?

To organize our Mailchimp and increase click through rates

How did you select this vendor?

We found him on Upwork

Describe the project and the services they provided in detail.

They organized our lists on Mailchimp and integrated Teachable, Zapier, Sumo and Intercom

What was the team composition?

There are two people on our time. This stayed consistent.

Can you share any information that demonstrates the impact that this project has had on your business?

We are certainly more organized. It is too soon to tell conversion rates.

How was project management arranged and how effective was it?

We had no issues on this front and managed the project ourselves.

What did you find most impressive about this company?

They are very communicative, responsive, and patient.

Are there any areas for improvement?

Not at this time.

Please describe your company and your position there.

I work with various companies that hire me to help with their brand and marketing development.

For what projects/services did your company hire Inbox Attack?

Marketing consulting and MailChimp consulting.

What were your goals for this project?

Because there were various projects, there were also various goals. Typically, the goal was to increase leads, implement a marketing strategy, track results, and launch campaigns. The outcome has always ben great. Reliable and consistent work with a great team.

How did you select this vendor?

Upwork.

Describe the scope of their work in detail.

Manage high-level strategy, marketing campaigns, optimize MailChimp, manage Facebook Ads, Direct email campaigns, review content.

What was the team composition?

I have worked closely with the owners and key members of the team. They are all amazing, patient, responsive, and attentive.

Can you share any outcomes from the project that demonstrate progress or success?

Since implementing their advice, all of my client have seen an impact on their list building, open rates, and overall email marketing success.

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive about this company?

Their ability to communicate and tackle project deadlines and timing.

Are there any areas for improvement?

Honestly, no. They are a great firm.