Courageous. Strategic. Creative.

Founded in 2004, Imagine is a branding and digital agency located in the heart of downtown Manassas, Virginia. Our clients trust us with precious things, from industry and community presence to personal reputations. We are humbled by that confidence and are grateful for each unique challenge we are able to solve by their side.

We serve as a long-term partner to challenger brands, working side-by-side with them as their strategic and digital marketing resource. We dig deep into customer insights and execute strategies that create addictive brands.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2004
Show all +
Manassas, VA
headquarters
  • 9415 West Street
    Manassas, VA 20110
    United States
other locations
  • 1629 K Street NW, Suite 300
    Washington, DC 20006
    United States

Portfolio

Key clients: 

Jim Beam Brands Worldwide, Virginia Department of Health, Nestle, Rubbermaid, Rolls-Royce, CenturyLink, USA Rice Federation, Ronald McDonald House Charities, Habitat for Humanity, Manassas City Public Schools, City of Manassas Park, Prince William County, Virginia

Ultra Company

Loyal Hygiene Solutions

Manassas Public Schools Education Foundation

USA Rice Federation

Historic Manassas

One Health Research

TML - A Xerox Company

National Association for Biomedical Research

Reviews

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Airlie Center Web Development and Consulting

"They always do a bang-up job, never needing any edits from us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Imagine manages WordPress blog content for a hotel and conference center, with the goal of increasing SEO and online visibility through social media channels, like Facebook and Twitter.

The Reviewer
 
51-200 Employees
 
Washington DC Metro Area
Director of Environmental Programs and Partnership Development, The Airlie Center
 
Verified
The Review
Feedback summary: 

Imagine provides great advice on WordPress functions and options, as well as how to best capture guests' information. The team creates high quality and engaging blog content, and stands out because they invest time in customer service and research before starting a project. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a hotel and conference center in Northern Virginia. We’ve got about 150 rooms, and we do meetings, weddings, special events, conferences, and also getaways. We have a great place to spend a nice weekend, enjoy the 1,200 acres that we’ve got in the beautiful surroundings.

What is your role and responsibilities?

I am the director of environmental programs and partnership developments, which is a position that’s kind of dual-focused. I do our green certifications because we are a sustainable conference center. I also do our partnership development, which is really a marketing function. 

OPPORTUNITY / CHALLENGE

What was your goal for the work with ImagineDesign?

We’ve done a couple of things with Imagine. One of the things is that we had do is manage our blog. We wanted to maintain a blog to increase our SEO online, and also to give us a venue to tell some longer stories than just the snippets that you can put up on Facebook or Twitter. We want it to be really well written and clever, but not also drain our staff time.

We work with them to update. We just send their team our baseline notes, and maybe some images of whatever we want them to write up, and they just go for it. They always do a bang-up job, never needing any edits from us. They’re able to capture what we’re trying to do with the blog, and what we’re trying to do with our business. They usually update every two to three weeks.

SOLUTION

Can you please describe their work in more detail?

We have a bid out with them right now for some consulting, but we haven’t done any big consulting projects with them as of yet.

Which platform do you use for the website and can you assess its performance?

We use WordPress. They have done some work for us on our WordPress and tech support. They gave us advice how to utilize a map function on the site. They advised us on how to capture information more easily from our guests. We’re moving to a new website platform as of March 1, 2014, so we will move away from the WordPress. WordPress has worked well for us so far.

Could you please provide a sense of the size of the initiative with them with a personnel work-hour figure?

It was, up until this month, probably 10 hours per month.

When will the work be completed?

We are wrapping up our work with them this month. We’ll still continue to use them for blog work. They have a bid with us now to do some consulting work. So, we’ll be considering that. 

RESULTS & FEEDBACK

Do you have any statistics or metrics you can share to demonstrate the success of the project?

I don’t at this time. I would say that the results in terms of how we feel about our blog are that it is engaging. It’s driving traffic from Facebook or Twitter where we might mention it back to our website, which is exactly what we want to happen.

When working with them, is anything unique or special about them that just stood out to you compared to other IT firms?

Their team really takes a lot of time to get to know you right off the bat, so I think that’s really different and special. They don’t jump right into the project, which I like. They do their research on the client before they walk in the door. They’ve done some groundwork, about our marketplace and where we fit in with our website and marketing efforts.

On the other side, looking back on the work they’ve done for you, is there any area that you think they could improve upon or something you might do differently?

No. There are no issues that I can recall. We’ve been really happy.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We don’t have any problems there.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d say very likely.

Nursing University Web Development

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
n/a
The Project
 
$50,000 to $199,999
Project summary: 

The client is a university based in the Chicago, Ill. area with a focus on careers in healthcare. The client needed to redesign their website to keep up with their growth in enrollment. ImagineDesign is currently working to redesign the client's website. The project is extremely complex and should be completed within the next year.

The Reviewer
 
11-50 employees
 
Greater Chicago Area
Executive Director of Marketing & Admissions, Acadamia
 
Verified
The Review
Feedback summary: 

The client is pleased with the work that ImagineDesign has completed so far. ImagineDesign has taken the time to understand the business goals of the client's organization to create a more effective user experience. The client has already recommended ImagineDesign to others and plans to continue working with them in the future.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • N/A NPS
    Willing to refer

Government Contractor Web Design

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
n/a
The Project
 
$10,000 to $49,999
Project summary: 

The client is a mid-sized government contractor who specializes in information technology work and is based out of Northern Virginia. The client needed their corporate website to be redesigned and placed a bid to multiple vendors. ImagineDesign won the bid and redesigned the client's main website from scratch. ImagineDesign took considerable time to understand the client's brand and target markets before starting the work.

After completing the client's main corporate website, ImagineDesign won two additional bids for smaller websites that the client owns. Because of the client's industry, each smaller website had to meet various requirements and compliance issues. ImagineDesign worked seamlessly to make sure that the websites met all stated requirements, and stayed consistent with the client's main brand.

The Reviewer
 
201-500 employees
 
Washington D.C. Metro Area
Corporate Communications Director, IT and Services
 
Verified
The Review
Feedback summary: 

The client is extremely impressed with ImagineDesign. Before publishing the websites, the client's organization requires many different people to sign off on the work. ImagineDesign worked diligently to make sure that the entire organization was satisfied with their work. ImagineDesign took the time to understand the client completely, in order to produce a better quality of work.

About one month ago, ImagineDesign proactively contacted the client to warn them that there was a possibility that a WordPress virus could affect their website. After contacting the client, ImagineDesign immediately fixed the vulnerability. This interaction left the client in awe at the level of customer service displayed by ImagineDesign. The client has already recommended ImagineDesign to four other people and plans to continue working with ImagineDesign in the future.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • N/A NPS
    Willing to refer