Build Relationships, Not Profiles

We get it. In this social world we live in, it's easy to fall behind. The truth is that your digital presence directly reflects your business. Are you putting your best foot forward, and building strong relationships with your audience to keep them coming back for more? If not, we’re the match for you.

When you partner with the experts at Imagine Media, you gain a full-service Social Media Marketing team. We work to ensure that you are building strong relationships online with your target audience by creating custom, engaging content followed up by extremely targeted digital media advertising and complemented by stunning photography/videography. The result? Brand recognition. Increased Traffic. Spikes in web sales. A loyal audience. Schedule a time to chat and let’s get social.

 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2013
Show all +
Atlanta, GA
headquarters
  • 696 Somerset Terrace NE
    Atlanta, GA 30306
    United States

Portfolio

Key clients: 

Ashley Furniture Homestore Tupelo Honey Babiators  Tin Lizzy's  gusto! Universal Diamond Americas Mart James Allen

Uneek Jewelry Image

Uneek Jewelry

Uneek Jewelry Image

Uneek Jewelry

Fana Jewelry Image

Fana Jewelry

James Allen Image

James Allen

AmericasMart Image

AmericasMart

AmericasMart Image

AmericasMart

Atlanta Apparel Image

Atlanta Apparel

Atlanta Apparel Image

Atlanta Apparel

Azteca Image

Azteca

Bezoria Image

Bezoria

Gusto Image

Gusto

Cyclone Anaya's Image

Cyclone Anaya's

Ray's Restaurants Image

Ray's Restaurants

Ray's Restaurants Image

Ray's Restaurants

Corkcicle Image

Corkcicle

8th Wonder Tea Image

8th Wonder Tea

Babiators Image

Babiators

Babiators Image

Babiators

Pinewood Forest Image

Pinewood Forest

Cotton Brothers Image

Cotton Brothers

Reviews

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Social Media Marketing for Nonprofit Organization

"Imagine Media is highly organized, motivated, and productive."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Ongoing
Project summary: 

Imagine Media Consulting manages social media channels for a philanthropic organization. The team is responsible for content strategy and posting for Facebook, Instagram and Twitter.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Jess Hunt-Ralston
Director of Marketing & Comm., Atlanta BeltLine Partnership
 
Verified
The Review
Feedback summary: 

The engagement has led to an increase in event registration and giving, pleasing board members. Imagine Media Consulting developed high-quality content through a collaborative process to ensure they meet the client's requirements. The team is tenacious and creative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I serve as Marketing and Communications Director for Atlanta BeltLine Partnership, the 501(c)(3) that supports the Atlanta BeltLine through private and corporate philanthropy, programming and resident empowerment work in BeltLine neighborhoods, and advocacy for the project and vision.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

Imagine Media is our partner for social media strategy development and execution, along with social content production and management — posts, videos and photography for @AtlantaBeltLine Facebook, Instagram and Twitter channels.

What were your goals for this project?

We wanted to create a more cohesive visual feel across social media channels — with a clear voice and seamless look across different departments, initiatives, partners and beyond. We also wanted to create a formal strategy across our three E's — engage the public, enable the project, empower the residents — and across our three key engagement points — participate in our programs, advocate for the project and partnership, donate to support our work and realize the BeltLine vision. We wanted to increase audience size and engagement to ultimately drive clear action — more folks participating, advocating, and donating.

SOLUTION

How did you select this vendor?

I'd met with Shantel a couple of times to talk about engagement opportunities with social media. After that, I met with a few other Atlanta social media agencies, created an outline of FY20 needs for social media, and floated it by several companies for quotes and thoughts. Everything clicked with Shantel and her team, and our senior team was very impressed with the proposal and our outcomes so far.

Describe the scope of their work in detail.

We began with a discovery meeting and detailed questionnaire to establish our needs, ideas, groundwork to date and goals. Then we expanded to key stakeholders in both organizations, and began onboarding and auditing accounts in tandem with developing a cohesive strategy for social media management and content production. In the span of just a month or so, we kicked it into top gear — editorial calendar, deck of messaging/KPIs/goals/metrics, monthly reporting, content approval queues and more were all ready to go within just a few weeks of our first meeting.

What was the team composition?

We've worked with almost everyone on the Imagine team! Even the folks we haven't worked directly with, we've enjoyed getting to know through BeltLine and Imagine events — from a few staff deciding to become dedicated BeltLine volunteers, to Imagine inviting us to their get togethers, we feel great about the relationships we're building across both organizations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Although it's only been a few months since we started working together, at our most recent board meeting, several board members commented how impressed they are with the strategy and implementation so far. Our registration numbers for key events are up, and we're thrilled to get started on a campaign for year-end giving.

How effective was the workflow between your team and theirs?

From presentation decks, to onboarding, to Slack setup, weekly check-ins, quarterly shoots — Imagine has a way of communicating that feels effortless and so effective with our staff — we are constantly commenting how lucky we are to get to work with the Imagine crew, and we love their workflow and approach.

What did you find most impressive about this company?

Imagine Media is highly organized, motivated, and productive. They're a woman-owned small business that packs a major punch! We were very impressed with the compressed timeline from our first meeting to beginning to execute on a fully developed social strategy.

Are there any areas for improvement?

None — Imagine asks for feedback often and is very open to any and all thoughts from clients. We love this setup and really enjoy working with a team that's so professional, collaborative and creative!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Real Estate Company

“They’re very welcoming of constructive criticism.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan 2019 - Ongoing
Project summary: 

Imagine Media performs end-to-end social media marketing services for a real estate company developing a residential community. They create written and visual content, manage posts, and engage with followers.

The Reviewer
 
1-10 Employees
 
Fayetteville,Georgia
Belle Doss
Director of Operations, Pinewood Forest
 
Verified
The Review
Feedback summary: 

Increased marketing efforts have led to greater follower numbers and increased engagement across multiple social media platforms. The team from Imagine Media makes the project enjoyable and exciting, bringing a positive attitude to their work and giving great attention to detail.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of marketing and events of a residential development in Fayetteville, Georgia called Pinewood Forest. We are building a small town of around 700 homes completely from the ground up.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media?

We were looking for someone to run social media and marketing services on our Instagram and Facebook pages. Knowing that in 2019, most people are engaging with social media, we decided we really wanted to ramp up our social media engagement.

SOLUTION

What was the scope of their involvement?

We had all of our infrastructure established and were starting to sell homes and bring this community to life, so in January 2019 we engaged with Imagine Media to tell that story. They took over our social media marketing strategy completely, not only managing posts but also helping develop that strategy and create content. They do analysis on all of our pages and provide monthly reports on where we’d increased in following and where we could still improve.

They’re really a turnkey service for us. They come on-site once a month and take images and videos from all different angles of what we are doing at Pinewood Forest. They turn the visual content they create into posts, and we approve everything for voice and little things, but they monitor the page, respond to comments, and handle almost everything without us needing to worry about it at all. Their team also recently took over our YouTube landing page to run a video series on that platform as well.

What is the team composition?

I interact with about five people from their team. I have one project manager named Cat (Digital Manager, Imagine Media) who is awesome. Any issue that I have I can take directly to her and she will handle the dissemination of that information to the various members of her team. I do coordinate with other members for photo or video shoots, and I get regular communication from the founder who acts in a sort of oversight role, but having one main point of contact is incredibly helpful.

How did you come to work with Imagine Media?

They were actually recommended to me from another contractor that was helping me with our geo-tracking. We reached out to them and really connected with their team from the start, which made the process much easier.

How much have you invested with them?

Our budget is $4000 a month, so we have spent around $32,000 overall.

What is the status of this engagement?

Our partnership with Imagine Media started in January 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, Imagine Media has helped us acquire more followers and drive engagement. Every month, we’ve been incredibly happy with the progress that has been made. There hasn’t been a month where we have decreased in any measure since they started working with us.

How did Imagine Media perform from a project management standpoint?

Cat is phenomenal. She really helps keep things going, and she is great about reaching out to make sure that the ball is always rolling. They use Slack as a means of communication, which is great because it keeps all of the back and forth on one platform.

What did you find most impressive about them?

They’re all so incredibly upbeat. Even when I’ve had to cancel or move meetings, or things have gone a little haywire and everyone is running around, they’re all happy and ready to go with the flow. Their attitude makes them really great to work with. For us, that is incredibly helpful because our environment changes constantly, so their communication is a huge asset.

They’re also very open, so they let us know where we need to improve or where things have gone well. They’re very welcoming of constructive criticism. There is never combat over feedback that we give them, which we really appreciate.

Are there any areas they could improve?

I can really only say fantastic things about their work.

Do you have any advice for potential customers?

I would just suggest that you dive in. They’re a great group right in the heart of Atlanta. Check out the work they’ve done for us and other people in a variety of aspects. We’ve been nothing but impressed.

5.0
Overall Score They’ve been exceptional to work with.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’re always great about getting us things ahead of time.
  • 5.0 Cost
    Value / within estimates
    Really incredible value for what they deliver.
  • 4.5 Quality
    Service & deliverables
    They get great quality and deliver really well.
  • 5.0 NPS
    Willing to refer
    I want to tell everybody about it.

Social Media Marketing for Pet Care Company

“Our five-year collaboration speaks volumes about how much I value the relationship.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2015 - Ongoing
Project summary: 

Imagine Media Consulting provides long-term social media marketing services, working on both Facebook and Instagram pages. They also publish and distribute the company’s newsletter.

The Reviewer
 
11-50 Employees
 
Atlanta, Georgia
Mark Shaver
Owner, Buckhead Paws LLC
 
Verified
The Review
Feedback summary: 

The five-year-long partnership demonstrates the success of the collaboration, generating over 2,000 more Facebook followers, an Instagram page with 17,000 followers, and more than three times more newsletter subscribers. They are skilled, patient, and take the initiative to work harder.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Buckhead Paws, a premier pet care services provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

We needed help with our social media marketing and our newsletter.

What were your goals for this project?

To use social media to build awareness of our brand as well as to build client loyalty.

SOLUTION

How did you select this vendor?

I met the founding partners, Shantel (Owner, Imagine Media Consulting) and Margot (Co-founder & COO, Imagine Media Consulting), at a networking function. We began talking from there and when I knew I needed help with social media, they offered a solution.

Describe the scope of their work in detail.

They’ve managed our social media for five years, posting three posts each on Facebook and Instagram each week. In addition, they publish and distribute a weekly newsletter that goes out to about 630 clients, friends, vendors, and employees. We launched the newsletter five years ago as a way to continually touch our clients and to build those client relationships.

What was the team composition?

We have an account manager with whom we work on a daily basis and she’s supported by two others. We also have access to Shantel and Margot as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

When we began five years ago, we had about 200 followers on Facebook, while today, there are more than 2,500. Back then we didn’t have an Instagram page, and now there are 17,000 followers. The distribution of our newsletter has also risen from 200 in our first issue five years ago, to 630 today.

How effective was the workflow between your team and theirs?

The workflow is excellent. We receive monthly results reports, have quarterly meetings, and hold other conversations as necessary.

What did you find most impressive about this company?

They do so many things well, but two things that stand out for me are their ability to take the initiative to offer suggestions that will help our business and their responsiveness to questions or issues.

Our five-year collaboration speaks volumes about how much I value the relationship. We have a strong client partnership, but they also actually deliver the goods. They’re great to work with.

Are there any areas for improvement?

There may be areas for improvement, but I haven't found them. I'm a huge fan of Imagine Media.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Services for Eduction Nonprofit

"On top of being generous in their services, they continually show their dedication to our success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2018 - Ongoing
Project summary: 

Imagine Media Consulting provides ongoing social media support. They handle all aspects of the online presence, including creating content, scheduling the posts, and interacting with users on the platforms.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Stephanie Alvarez
Director of Development, Odyssey Atlanta
 
Verified
The Review
Feedback summary: 

So far, the services have contributed to improved fundraising efforts and an increased general interest in the nonprofit. Bringing unwavering commitment and flexibility, Imagine Media Consulting is a strong, crucial asset to the project. They are easy to work with and produce great work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of development for Odyssey Atlanta. We’re a nonprofit on the Westminster School campus in Georgia, and we work with 400 children per year. Our goal is to ensure students prepare for the upcoming school year and are ready to excel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media Consulting?

We’re a small organization and don't have the in-house resources to manage our social media presence. By working with Imagine Media Consulting, we wanted to ensure we were sending a clear, unified message across all of our platforms and targeting our audiences correctly.

SOLUTION

What was the scope of their involvement?

Imagine Media Consulting has taken complete ownership over creating our social media accounts. They’re in charge of creating the content, scheduling the posts, and responding to any questions from people online. Their team has also conducted a few paid advertising campaigns for us, along with their other services.

What is the team composition?

Imagine Media Consulting provides a dedicated project manager

How did you come to work with Imagine Media Consulting?

One of our donors connected us with them. Imagine Media Consulting chooses one nonprofit to support each year, and they selected us.

How much have you invested with them?

Since Imagine Media Consulting chose to support our nonprofit, they’re doing the project pro bono. They provide all services at no cost.

What is the status of this engagement?

We’ve been working together since October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a relatively immediate impact on our fundraising efforts and general interest toward our events. Imagine Media Consulting has been effective in communicating our messages to our audiences. Over the course of our engagement, we’ve had several people approach us to remark on how great our social media is. Our organization feels more professional as a whole.

How did Imagine Media Consulting perform from a project management standpoint?

They’re fantastic. Communicating is easy, and they’re open to any feedback or changes we need. Even if we have a last minute request, Imagine Media Consulting is flexible and ensures they update their strategy. They send us weekly calendars of their social media posts, and we can make any changes if needed.  

What did you find most impressive about them?

As a smaller business, they feel very accessible to work with. On top of being generous in their services, they continually show their dedication to our success. Whether it be participating in our events or being open to our feedback on their work, they are highly accommodating.

Are there any areas they could improve?

There’s nothing I can think of for them to improve on.

Do you have any advice for potential customers?

I have nothing but great things to say about them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Real Estate Company

"Imagine Media is a great partner."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Imagine Media provides social media marketing services as a form of outreach. Their team generates and uploads content on Facebook and Instagram. They’ve also created Facebook ads.

The Reviewer
 
501-1,000 Employees
 
Seattle, Washington
Maggie Osborne
Marketing Communications Manager, Gables Residential
 
Verified
The Review
Feedback summary: 

Followers have increased on both social media platforms. Imagine Media’s expertise allows them to provide excellent digital content and market to specific demographics. Customers can expect a creative agency that readily communicates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in the marketing department at Gables Residential, which specializes in property management in the field of real estate.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media?

We hired Imagine Media to extend our social media resources for an Atlanta -based lease-up.

SOLUTION

What was the scope of their involvement?

Imagine Media handles our Facebook and Instagram accounts. They provide and post content on the platforms; their team uploads three Instagram stories a week. They compiled a list of prospective leasers for us to reach out to when we open in December. They’ve also provided some Facebook advertisements, but their main focus is on social media.

What is the team composition?

Rachel (Account Coordinator, Imagine Media) has been my main point of contact.

How did you come to work with Imagine Media?

A local PR team recommended Imagine Media to us. Their team came in and pitched us about their business. We felt that they would be the best fit for the project because of their background locally.

How much have you invested with them?

We’ve spent around $4,500 a month.

What is the status of this engagement?

We started working with Imagine Media in August 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new leasing community has a delayed start date, but as far as Instagram and Facebook followers, there’s more than we originally anticipated, considering we don’t have a ton of detailed information at this time. We’ve received interesting responses from potential leasers and influencers. It’s been beneficial to have Imagine Media as a partner while we are opening the doors in our latest venture. We currently have them on schedule for nine months but hope to continue the partnership from there if the budget allows.

How did Imagine Media perform from a project management standpoint?

The team at Imagine Media is timely and communicative. We always know where they are at in the project and they’re continually delivering ideas. Imagine Media is a great partner.

We engage in biweekly calls but interact every few days regarding content approval. We’ve started using Slack to communicate because it houses everything. We also have a master Google Doc that their team updates with initiatives and potential posts.

What did you find most impressive about them?

I would honestly say Imagine Media's content. We haven’t provided their team with a lot of digital resources, so they’ve done a fantastic job at delivering out-of-the-box creations for our likely demographic. I think that’s why we’ve seen such huge engagement on social media.

Are there any areas they could improve?

Nothing I can think of, I’ve been impressed with how Imagine Media has been operating.

Any advice for potential customers?

I would tell them to have an open mind and let Imagine Media take the reins. I think clients sometimes have specific ideas in mind and aren’t open to others. Their creative team has strong expertise and develops unique concepts.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Homebuilder Company

"We immediately knew Imagine Media Consulting was the perfect fit."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2018 - Ongoing
Project summary: 

Imagine Media Consulting manages Facebook, Twitter, and Instagram accounts to improve brand recognition and online presence. Their team also guides ad campaigns. The services are ongoing.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Drew Clough
VP of Land Acquisition , Waterford Homes
 
Verified
The Review
Feedback summary: 

Imagine Media Consulting produces quality content that leads to tremendous results. Increases in likes, followers, and social media engagement have strengthened this partnership. Their team is enthusiastic and hardworking. Imagine Media Consulting listens and responds to feedback wonderfully.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the VP of land acquisition for Waterford Homes, a homebuilder company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

We hired Imagine Media Consulting on an ongoing basis to handle all of our social media.

What were your goals for this project?

We wanted to increase our social media presence and brand name recognition to reach new clients.

SOLUTION

How did you select this vendor?

They came highly recommended to us. We immediately knew Imagine Media Consulting was the perfect fit.

Describe the scope of their work in detail.

Imagine Media Consulting create the content and post it to our social media platforms. On a weekly basis, their team updates our Instagram five times a week and our Facebook three times a week. They also run our Twitter and ad campaigns. Their team provides reports as well.

What was the team composition?

We work with an account manager, a backup account manager, a digital advertising expert, and two of the company owners.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We love the content their team is creating and have seen strong results regarding likes, followers, and engagement.

How effective was the workflow between your team and theirs?

We are incredibly impressed with the team at Imagine Media Consulting. Our teams communicated through Slack. We had immediate access to their entire staff.

What did you find most impressive about this company?

Imagine Media Consulting’s creative team is super enthusiastic, responsive, and hardworking. For such a young company, they have their act together.

Are there any areas for improvement?

They learn from any small mistakes and listen to our team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We are totally impressed with this company.
  • 5.0 NPS
    Willing to refer

Digital Marketing for Ecommerce Food & Beverage Marketplace

“We’re looking forward to continuing the relationship and leveraging their support in growing our business.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

Imagine Media is executing social media campaigns and providing SEO services to increase awareness around the client’s launch. They also create weekly blog posts and track site metrics.

The Reviewer
 
11-50 Employees
 
Sarasota, Florida
Mario Velez
Owner, Jejo's Market
 
Verified
The Review
Feedback summary: 

The engagement is still in early phases, but the client’s social media following is already growing steadily across platforms. An emphasis on open communication has ensured Imagine’s understanding of the client’s business. They reliably meet deadlines and always follow up.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Jejo’s Market. We’re a B2C e-commerce marketplace that offers organic/GMO-free food, beverages, and personal care products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media?

We reached out while in the process of launching our business with the goal of spreading awareness and driving traffic to the site.

SOLUTION

What was the scope of their involvement?

They manage all social media promotion including daily posts on Facebook, Instagram, and Pinterest. They’re also helping us with weekly blog posts and implementing various digital marketing strategies to help us reach our target audience. This includes several videos they created. Their work focuses primarily on social media, and they use Google Analytics to track it’s impact on our site metrics. They’ve also done limited work in implementing SEO best practices. Since our launch, we’ve started focusing campaigns on generating online sales and engagement.

What is the team composition?

Initially, Imagine had two people that were focused on supporting my account. One of them recent left the company, but the manager that remains is very active on a day-to-day basis. She manages our account proactively and she’s always up-to-date on every aspect of the project. We also work with a blog writer, a site data analyst, and three or four other team members that are mostly involved in photo/video shoots.

How did you come to work with Imagine Media?

They were recommended to us by a colleague who also introduced us to Shantel, the owner. After interviewing a number of other companies, I felt very good about their presentation and decided to move forward with them.

How much have you invested with them?

I have a six-month contract with them at $5,000 per month. This in line with other providers, but Imagine offers a broader variety of services than their competitors.

What is the status of this engagement?

I reached out to them in February 2018 and we’ve been working together since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s still very early in the engagement but we’ve generated a steady trend of growth across social media platforms. Everything has been encouraging thus far; I’ve been very pleased with the content they’ve created for both blog posts and social media.

How did Imagine Media perform from a project management standpoint?

We have a very effective flow with them in terms of communication. They always follow up and work closely with us to meet deadlines. We’ve never had any issues with getting in touch with them when we need to.

What did you find most impressive about them?

We’ve been very impressed by all the work they’ve done so far. We’re looking forward to continuing the relationship and leveraging their support in growing our business.

Do you have any advice for future clients of theirs?

Make sure to share as much information as possible. Bring them in as a part of the team and work with them to ensure that they fully understand your goals.

4.5
Overall Score We’ll likely rate them higher as the engagement continues.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Regional Restaurant Chain

“They've helped grow our Instagram following by the thousands.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2015 - Ongoing
Project summary: 

Imagine Media oversees the strategy, outreach, calendar, and posts for social media accounts (Instagram, Facebook, and Twitter).They also manage e-blast programs.  

The Reviewer
 
51-200 Employees
 
Atlanta, Georgia
Jessica Myler
Director of Brand Marketing, Tin Lizzy's Cantina
 
Verified
The Review
Feedback summary: 

Instagram followers and overall social media engagement has significantly improved under Imagine Media. Their team is both easy to work with and accommodating to our needs. When it comes to attracting followers, they're in the know and have a magnetic sense of humor.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of brand marketing at Tin Lizzy's Cantina, a Tex-Mex regional restaurant chain.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media?

We needed help managing and posting to our social media accounts.

SOLUTION

What was the scope of their involvement?

Imagine Media oversees the strategy of our social media accounts. Their team creates posts based off a predetermined calendar, but is also available for timely posts as opportunities come up.

Their team researches and communicates with social influencers within our community who have a large social media following, encouraging them to visit and post about our restaurants.

They also manage and execute our e-blast programs, based off written content we provide their team.

What is the team composition?

Initially, I mostly worked with Margot Dukes (Co-founder, COO) and Shantel Khleif (Co-founder, CEO). As they've grown over the past couple years, we've started working with a team of about five people, including a dedicated photographer for our account.

How did you come to work with Imagine Media?

Someone within our company knew Margot's father and provided me with her contact information. After meeting with her, we hit it off and signed a contract within a couple weeks.

I'd met with a few other agencies, but Imagine Media was in our price range and also seemed to understand our audience best.

How much have you invested with them?

We spend about $30,000 annually.

What is the status of this engagement?

We've been working with them since June 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm extremely satisfied with Imagine Media. They've helped grow our Instagram following by the thousands. Engagement and post likes on Facebook and Twitter are significantly up. Their team knows how to reach younger demographics and truly understands our brand.

How did Imagine Media perform from a project management standpoint?

I talk to Margo at least once a day through email. Although most of our content is planned in advance, she's great about accommodating any last minute requests for timely occasions as they come up.

They keep up with the latest trends in their industry and provide monthly reports on the growth of our social media accounts. They're great at strategizing how to allocate the marketing budget to get the best results.

Overall, they're easy to work with and receptive to feedback. They're so fun to work with that I consider them friends at this point.

What did you find most impressive about them?

Their communication is key to their success. They're always asking great questions and I can trust that they'll keep me on my toes and make sure we don't miss anything on the calendar.

They also have a good sense of humor, which is key to our brand.

Are there any areas they could improve?

I don't think so. Overall, they do a great job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Fast Casual Restaurant Chain

"They’re really invested in the work they do for us, so it brings a personal touch that’s very thoughtful and honest."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Ongoing
Project summary: 

Imagine Media Consulting manages a company’s Facebook, Instagram and Twitter platforms to promote brand awareness and familiarity. They curate original photography and produce videos to post.

The Reviewer
 
51-200 Employees
 
Atlanta, Georgia
Nate Hybl
Owner, gusto!
 
Verified
The Review
Feedback summary: 

Imagine is enthusiastic about the brand both professionally and personally, bringing an attentive and genuine touch to their work. As a result of Imagine’s partnership, the brand’s Instagram following has doubled and they’ve seen an increase in Facebook engagement. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a multi-location fast casual restaurant concept called gusto!

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media Consulting?

I reached out to them to assist us in growing and boosting our social media presence to bring awareness to our brand.

SOLUTION

What was the scope of their involvement?

They schedule posts pertaining to my company’s team and brand on Twitter, Instagram, and Facebook. Much of those posts are original photography and videos that they produce. 

For promotions and events that we want to boost, they assist in a limited capacity because other members of our team will often handle it, but we still keep them apprised of the content we intend to share.

What is the team composition? 

I deal with five members of their team regularly. Carolyn Whalen [Community Success Manager, Imagine Media Consulting] serves as my content manager and main point of contact. We communicate most frequently.

How did you come to work with Imagine Media Consulting?

I heard about them through word of mouth. I spoke to a few of their current clients and took a look at their website. After I inquired, Imagine’s owner reached out to me personally, and I met with them. I really love their connection to us, so I decided to move forward with them.

How much have you invested with them?

We’ve invested between $30,000 and $35,000. 

What is the status of this engagement?

We began partnering with them in October 2016, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our Instagram following has doubled since partnering with Imagine. Our partnership has also resulted in an large increase in Facebook engagement.

The interactive element of their work has also proven helpful for our team dynamic. They engage my team members in staging photoshoots, giving them an opportunity to offer input and feel apart of the brand. 

How did Imagine Media Consulting perform from a project management standpoint?

Because they have a growing client base, their response times aren’t always as quick as we’d like them to be, but they’re very personable and responsive to my requests. 

I speak with Carolyn primarily via email and text nearly every day.

What did you find most impressive about them?

They’re customers of ours, so they champion for our brand not only professionally, but personally. They’re really invested in the work they do for us, so it brings a personal touch that’s very thoughtful and honest. Being thoughtful and honest, to me, is the highest compliment you can pay someone. 

Are there any areas they could improve?

At times, I’ve had to challenge them to be as innovative as possible. A pretty picture isn’t necessarily going to have as big of an impact with people scrolling through pretty pictures on their phones nonstop. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Management for Advertising Book

"I appreciate how structured Imagine Media Consulting is."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2013 - Ongoing
Project summary: 

Imagine Media Consulting manages the entire social media strategy, scheduling posts across Facebook, Instagram, and Pinterest. They’ve also helped with newsletters.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Katie Newton
Editor, The Scout Guide
 
Verified
The Review
Feedback summary: 

Clients keep signing up to be featured in the book, all thanks to Imagine Media Consulting’s consistent efforts. Overall, they’re a highly organized company with a friendly staff that delivers satisfactory results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the local editor of The Scout Guide Atlanta, an advertising book filled with locally-owned businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

We hired them to help us with our social media pages, which include Instagram, Facebook, and Pinterest. We also needed assistance with some newsletters.

What were your goals for this project?

My main goal was to make my clients happy with our social media content.

SOLUTION

How did you select this vendor?

I was following a client who had a great Instagram page and asked her how she had the time to do it. She referred me to Shantel (Co-Founder & CEO, Imagine Media Consulting), who I met with and hired right away.

Describe the scope of their work in detail.

Imagine Media Consulting created a monthly calendar that includes all of my clients’ social media content, which I can review.

What was the team composition?

I have had a couple of different contacts at Imagine Media Consulting, and all of them have been great.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I think my clients are happy since they keep signing up again to be in my book. Imagine Media Consulting is very organized.

How effective was the workflow between your team and theirs?

Imagine Media Consulting schedules everything through a shared calendar. I’m not very tech-savvy, but the calendar app—HeyOrca—is easy to use.

What did you find most impressive about this company?

I appreciate how structured Imagine Media Consulting is. They have everything in order from scheduling posts to setting up calendars and more.

Are there any areas for improvement?

There’s nothing Imagine Media Consulting needs to improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re amazing when it comes to scheduling.
  • 5.0 Cost
    Value / within estimates
    Imagine Media Consulting’s price is great.
  • 5.0 Quality
    Service & deliverables
    Imagine Media Consulting has lovely people.
  • 5.0 NPS
    Willing to refer
    I recommend Imagine Media Consulting all the time.