What was the scope of their involvement?
They’re helping us build a solution. ImageX is one of the lead agencies on our collaboration platform. ImageX has been our thought partner in creating a system of choice with different technology providers.
ImageX is closely aligned with our mission, produces great quality, and is a fantastic partner. They recognize that we’re a nonprofit. They know we don’t always have robust technology teams and we often need a lot of help. Nonprofits can have half of the available budget and twice the needs of a for-profit organization.
ImageX’s role mainly involves our distribution in Drupal, which allows any of our locations to get an enterprise-grade, fully responsive, mobile-optimized website within a few minutes through just a few clicks. They’ve helped us to determine a long-term approach from a strategy perspective in tandem with a few other agencies.
ImageX also provided code for our open collaboration specifically. We launched the distribution publically in January 2017, and then we worked with ImageX to develop specific code for social media integration and search engine optimization (SEO). They built some innovative integrations with Google Analytics and Google Tag Manager that make it very easy for a content admin who may not have any technical expertise to get started with Google Analytics, allowing them to view site performance in real time.
ImageX is impressive because they delivered great quality on time, within our budget, and with no issues or defects at all. Working with them was an absolute pleasure. In addition, I asked them to collaborate with our other agencies, and they did phenomenally well. As you can imagine, collaboration between agencies could have introduced a variety of potential conflicts, but that didn’t happen at all. If we had any issues, they openly and with transparency communicated with other agencies to find the solution and resolve the problem. I did not see any friction between ImageX and the other agencies. We liked them so much that we’re looking forward to working with them further on our open distribution in addition to those other agencies.
How many resources have been assigned to your project?
I don’t know exactly how large the team was. I’ve worked primarily with a lead technical architect, Yuri, and with Brent, our account leader. They give suggestions to guide our long-term strategy. I also worked with a project manager to make sure that the work was on schedule and that we were invoiced appropriately. I’m sure they had a handful of developers writing code at the direction of Yuri.
How did you come to work with ImageX?
Yuri actually used to be at another agency that was an original founder of the project. When he moved to ImageX, we followed and started talking to ImageX. We had a summit in Houston, Texas in February of 2017, and we invited partners that were interested in our open platform. Brent and Yuri came to Houston to meet with us. Once we learned that they were interested in working with mission-driven organizations and were aligned with our goals, it was clear that they’d be a great partner to try. We started by asking them to write a bit of code. What we got was great, and now we’re planning to have them do more.
What is the status of this engagement?
We started working with them in February of 2017, and the work is ongoing.