Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
The last app we made was the biggest app, with thousands of downloads. The app was featured in EK Magazine. We got five-star ratings from app bloggers. The apps were received well by everyday people and also by those who specialize in reviewing, testing, and experiencing apps.
We have something built into the apps where users can send us feedback. We also have automatic crash reports where the user can send the report immediately when the incident happens. We also get feedback where the users give suggestions on how to make the app more intuitive or improve the design. Sometimes we agree with them, and sometimes we don’t; but, we try to accommodate those suggestions when we develop the next version.
How did iLeaf Solutions perform from a project management standpoint?
They did really well. We use Skype to communicate and worked on fixed contracts. Usually, developers will say they’re only getting paid for a certain amount of hours, but iLeaf Solutions would still work overtime. With fixed contracts, I know exactly how much I’m spending, which is advantageous to me. However, when bugs arise and more hours are needed, it’s not as advantageous to iLeaf Solutions. Nevertheless, they’re still willing to work beyond what is required to get the job done. Sometimes, they were working at 2:00 in the morning. Most developers would say, “That’s not my problem. I’ve put in my hours.” But, the value proposition for iLeaf Solutions is, “Let’s get this done because we can’t move on until we do.”
What did you find most impressive about iLeaf Solutions?
Nothing goes as planned when developing apps, and things take longer than they should because bugs arise and take weeks to resolve. What is noteworthy about iLeaf Solutions is that they will continue to work on a task until the problem is solved. I know a lot of engineers who will give up or say it’s out of budget.
Are there any areas iLeaf Solutions could improve?
When you have the timeline set, you try to follow it as closely as possible, but things don’t always go as planned. We had some delays, but that is expected with any agency.