Best practices of mobile development

We are iD EAST — a mobile software production studio. We create effective mobile solutions for business. Our portfolio includes more than 120 mobile solutions: applications for banks, restaurants, online stores, fuel networks and others.

We are professional team of project managers, mobile developers and Internet marketers — the best graduates of Russian universities. We provide full product cycle: analytics and consulting, design, project management, developing and testing, promotion, support.

We work with big and successful companies to create useful and profitable mobile applications. We participate in the implementation of promotional applications with using a variety of technologies (including augmented reality). Also we have extensive development experience in the field of mobile advertising, digital media, mobile payments, integration of software products based on SAP.

The aim of iD EAST is effective interaction with a customer to achieve a common goal — release of a useful and demanded software product. To achieve this goal it is required to perform certain procedures and mechanisms for formalizing all the processes of development control and reduce the risks of financial and time losses. That is we follow accepted successful practices in the field of project management and perform our obligations iteratively: as an internal standard we have adopted a Corporate project management system for regulation of the sequence and the content of each stage of development.

Work is performed in accordance with Project Management Body of Knowledge and functional modeling methodology of IDEF. We base on well known practices and our own previous experience developing software solutions in the field of IT.

 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Moscow, Russia
headquaters
  • iD EAST
    Kostomarovsky per. 3-3
    Moscow 105120
    Russia
    +7 (985) 855-55-25
other locations
  • iD EAST
    Kozlovskaya 16
    Volgograd 400001
    Russia
    +7 (905) 434-92-29

Portfolio

Key clients: 

Sberbank, Leo Burnett Moscow, Forbes Russia, Siemens, Mail.ru, Gazprom neft, Rosneft, Mosoblgaz, Popular Mechanics, Petrol Plus, Tanuki, Enter Sviaznoj, Donstroy-Invest, Maindoor, Skate’s, NRJ radio, Romantika radio, Relax FM, Autoradio, Vedomosti and others.

Theo Jansen Moscow Show

Promo-app for 2014 Moscow exposition of Theo Jansen's mechanisms.

Tanuki

Mobile application for fulfillment of restaurant orders in Japan cuisine restaurant "Tanuki".

Siemens

The main information about Siemens, its history and activities in Russia. 

Petrol Plus

Loyalty program and smart navigation for Petrol Plus clients.

Mosoblgaz

Private mobile office of Mosoblgaz client: payments, control, analytics. 

Don-Stroi Invest

Promo-apps for "Alije Parusa" and "Dolina Setun" housing estates exposure. 

Gazprom-Neft

Navigation and smart search of gas stations. 

Sberbank Online

Best Russian mobile banking application.  Period of development and support: 2012-2014.

Reviews

Sort by

Mobile App Development for Electronic Manufacturing Company

"[I]t was quite difficult to create something nice and creative that abided by our guidelines. iD EAST managed to do that."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

iD EAST partnered with the client for the purpose of developing an iOS app. The agency created the screens and design, and also built a parallel Android app.

The Reviewer
 
10,001+ Employees
 
Munich
Multimedia Director, Electronic Manufacturing Company
 
Verified
The Review
Feedback summary: 

iDEAST contributed to an app that received great feedback and pleased the client. Throughout the partnership, the agency has been willing to go the extra mile. The client praises iDEAST for their creativity and development expertise.

BACKGROUND

Please describe your company.

We’re an international technical and innovative company located in Germany.

What is your role and responsibilities?

I work in the Russian branch of the company, and I’m responsible for the online, multimedia, and social media digital communications.

OPPORTUNITY / CHALLENGE

What was your goal for working with iD EAST?

We contacted iD EAST when our company had an anniversary, 160 years in Russia. So, it was a huge day for us, and we wanted to create something special, something that we could share with our clients, partners, and with employees, to tell them about what we’re doing in Russia and about our history, something like an image product. We decided to build a mobile app for that reason.

SOLUTION

Please describe the scope of their work.

At first, iD EAST developed an iOS app for us. They created all the screens and design for it. Then, they built a parallel Android app for us. Right now, we’re updating it because our company has changed its structure, so we need to change some of the information that is currently in the app and make it more up to date. So, right now, we’re working with them as well to change it.

What was your process for selecting iD EAST with which to work?

We have a tender committee of around seven people. The tender was led by our supply chain management department. I think eight or ten companies participated. Some of them were expensive, like €50,000 [approximately $54,000] for the project, and some companies rejected the offer. We had around six companies participating in the pitch and iD EAST had the best creative idea. The price was a little bit higher, but then we had some negotiations, and they dropped the price a little bit. The creative idea was perfect and was the ideal concept for us at the moment.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

The size of the project was in the $10,000 to $50,000 price range.

What is the current status of the project?

Our partnership with iD EAST started two years ago and is ongoing for updates to the app.

RESULTS & FEEDBACK

Do you have any statistics, metrics, or general feedback from the project?

We got a lot of good comments from clients who used the app during our anniversary event. We are happy with the results of the app.

Is there anything unique about them that really makes them stand out, compared to other companies?

I would say that the iD EAST project manager working on our app was good. He tried to create a good application that he could be proud of. Sometimes when I work with other companies, they don’t want to go the extra mile. In this case, the project manager was kind, and he was really trying to do his best to make our application the best among the corporate applications at that moment. We really appreciated that. Plus, the creative concept was great. All the other concepts that were proposed to us by other companies were quite boring. We have strict corporate guidelines, so it was quite difficult to create something nice and creative that abided by our guidelines. iD EAST managed to do that. I could not be happier.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

When we chose to do the Android app, we got a different project manager from the iD EAST team. I was less impressed with the Android project manager. I would have appreciated it more if the guy from the iOS development had taken care of the Android project as well. I still think they did their best to create a good application, so I wouldn’t change anything.

What advice would you give a future client of theirs?

They need to keep in mind that the developers are in different towns, so they’re not located in Moscow. You have the ability to have a face-to-face meeting, but you also have to have some phone calls, and it’s quite difficult sometimes to explain what you want to say on phone calls.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Android & iOS Application Development for Education Company

"They have really well-developed customer service procedures. We could not be happier with our relationship with iD EAST."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The client hired iD EAST for assistance in the creation of their mobile app. The agency developed the software, logistics, and handled all other technical aspects.

The Reviewer
 
11-50 Employees
Alexey Vagin
Manager, eQueo
 
Verified
The Review
Feedback summary: 

iD EAST contributed to an app that receives excellent feedback from its users. The client praises the agency for their customer service and attention to client relations. The client continues to rely on iD EAST and highly recommends them to others.

BACKGROUND

Please describe your company.

Our company is eQueo, a startup in the education business sector. We developed a new setup for e-learning on mobile devices. We work with various professional sectors, including insurance agents and sales managers.

OPPORTUNITY / CHALLENGE

What was your goal for working with iD EAST?

Our company had just created the concept for the e-learning service. It had never been done before, so we had to build it from scratch. We partnered with iD EAST to develop the mobile app.

SOLUTION

Please describe the scope of their work.

Our company had the concept for the app prior to partnering with iD EAST. I personally also had some experience with similar projects, so I had an idea of how to plan our project. iD EAST was involved with the development process of our iOS and Android OS apps. The iD EAST team developed the software, the logistics and all of the technical aspects of this project. The iD EAST team also optimized UI [user interface] for iPad and Android tablets and integrated them in the back-end system that they had previously developed.

What was your process for selecting iD EAST with which to work?

We did some basic research on various app developers and vendors. We found iD EAST, looked at their references and ratings for mobile app development. They have a great portfolio and a great online reputation. That convinced us to partner with iD EAST, and we’re glad we did.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

The size of the project is approximately $100,000.

What is the status of the project?

This is an ongoing project. We have work planned out through the end of this year. We are going to launch the project widely this summer.

RESULTS & FEEDBACK

Do you have any statistics, metrics, or general feedback from the project?

Because we have not launched yet [as of April 2015], we don’t have concrete metrics or stats. However, we are preparing for the commercial launch and have done some internal testing. We reached out to several companies to test our product, and we have received a high level of satisfaction from our first customers. So far, the results are great.

Is there anything unique about them that really makes them stand out, compared to other companies?

iD EAST’s customer service and attention to client relations really stood out to us. They have really well-developed customer service procedures. They fixed any issues that we had in a very quick and professional manner. We could not be happier with our relationship with iD EAST. 

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

We had some difficulties in the beginning because iD EAST uses developers from different countries and with different experience. We had difficulties in the development for the Android software. We didn’t have any problems developing our iOS app. We had some difficulty with the Android app because that app needs to work in a wide range of platforms and products. That has more to do with the Android regulations, rather than the development process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    There is a great cost advantage compared with companies from Western Europe.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer