What evidence can you share that demonstrates the impact of the engagement?
I Love Fashion Retail designed a user-friendly, beautiful website that helped improve overall online engagement. Their team was instrumental in helping convert the brand into a lifestyle brand, encouraging users to try out different types of items rather than just purchasing to replenish basic wardrobe needs.
Through the discovery phase of the project, they helped us highlight our unique qualities and our position as a social and environmentally friendly company. Their work helped our consumers understand our mission and get more excited about our products.
How did I Love Fashion Retail perform from a project management standpoint?
They were very organized, transparent, and diligent throughout the process. Despite not meeting in person, communication and project tasks were handled well through phone calls and Basecamp.
What did you find most impressive about them?
Compared to other agencies I've worked with, I Love Fashion Retail is both technically savvy as well as creatively talented. As a startup with a small budget, it's been great to work with them because they provided their entire services to us for a great deal, from concept to developing a brief to going over solutions to execution.
They were also very patient in working with us and applied their industry knowledge, which added a lot of value to the project. They helped me enormously when it came to clarifying the brand itself, our objectives, and our mission—the design fell into place very easily from there.
It's been one of the most satisfying experiences to work with them. Unlike other vendors, I appreciate that their team challenged my own designs and provided creative input along the way. I also appreciated having the perspective of a man, since our products target that audience.