Hungry Bear Digital

BACKGROUND

Please describe your company and position.

I am the Founder of Viography - project

Describe what your company does in a single sentence.

Web-based software that helps people record and save their life story.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hungry Bear Digital to accomplish?

• Facebook Ads to acquire new customers

SOLUTION

How did you find Hungry Bear Digital?

Referral

Why did you select Hungry Bear Digital over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Hungry Bear Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Hungry Bear consulted about meta ad strategy, goals and expectations.
• They reviewed and optimized ad content. 
• They produced the advertisements and launched them in the meta platform.
• They tracked the ads and optimized them over time. 
• With all of this they stayed within the prescribed budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully built the tools to launch and track facebook ads. These ads were successfully launched and optimized based on cost per lead or cost per purchase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was great. Hungry Bear employees drive the conversation and drove the project so that I could focus on other parts of the project. The team was organized with clear communication and documentation.

What was your primary form of communication with Hungry Bear Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very knowledgeable about the current state of meta ads and what works, and they brought expertise that would have taken me years of dedication to figure out. They did amazing asynchronous work across time zones and kept the entire initiative clear and organized.

Are there any areas for improvement or something Hungry Bear Digital could have done differently?

Honestly, there are no areas for improvement.

BACKGROUND

Please describe your company and position.

I am the General Manager of Black Label Fitness

Describe what your company does in a single sentence.

Functional Group Training and weight loss Challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hungry Bear Digital to accomplish?

• Social media marketing and lead generation

SOLUTION

How did you find Hungry Bear Digital?

Online Search

Why did you select Hungry Bear Digital over others?

• High ratings
• Great culture fit
• Company values aligned
• Experience in my industry

How many teammates from Hungry Bear Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Ben has been working on our account to increase brand awareness and largely lead generation with the focus on improving the quality of leads, cost per click and cost per lead.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main measurable objective was to see an increase in lead generation. Based off our previous numbers, we needed to see a tangible improvement in the lead volume and quality.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our jobs are managed and reviewed weekly via virtual meeting. Ben's attention to detail, ability to explain the work being carried and professionalism was excellent from the start. Our weekly online meetings provided assurance and peace of mind. Each week in our meeting, Ben would outline the work being done, work planned and cover copy and image approval with a time line report. 

What was your primary form of communication with Hungry Bear Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed by Hungry Bear Digital's professionalism and deliverability. Each week in our virtual meetings, Ben would cover all intricate details and explain how we would achieve a result on the campaign. Each project we have run has been successful which to us is a clear indicator that the services are impressive.

Are there any areas for improvement or something Hungry Bear Digital could have done differently?

None in my experience working with them. It's been an extremely good working relationship  

BACKGROUND

Please describe your company and your position there.

I am the executive consultant at Hana Tax. Our firm is a full-service tax accounting and management service firm in Korea. We have one of the largest English speaking teams in Korea and help both foreigners, international companies, and local residents including native Koreans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Benjamin Boman?

We needed help building out our CRM and email marketing for the company because we had a large database but weren't really using it or keeping it tidy.

What were your goals for this project?

Our goals were to make sure we were tracking everybody in our database so that we can generate more work when we would like to, and also understand our database better. We also wanted to learn how to best use our marketing technology across the company to generate more clients efficiently.

SOLUTION

How did you select this vendor?

Ben has been helping me from time to time, giving feedback and tips on our marketing. We were looking for someone to help us professionally and decided to make an arrangement with Ben.

Describe the scope of their work in detail.

- choose a CRM and email marketing platform for us - plan the implementation - ensure all information was being collected and processed in the platform - integrate this with our website, including a range of other tools to increase conversions such as the chatbot and booking calendar - help us identify and plan segments - develop a basic template for our newsletters - develop our marketing plan for this database

What was the team composition?

Ben worked for me directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We now have our database properly set up and are collecting and analyzing our clients and prospects. We have a plan for qualifying and segmenting our database and we know what to do next to market to these segments and create more clients.

How effective was the workflow between your team and theirs?

Ben created a technology recommendation document that outlined the platforms and tools that we should use. We approved this and then he created an implementation plan on Asana which showed what tasks needed to be done by whom and when. After completing the work, Ben demonstrated each function.

What did you find most impressive about this company?

Ben was very organized and helpful with ideas and suggestions. He was very nice to work with and I felt that he cared about our project and it's quality.

Are there any areas for improvement?

While I am quite busy, Ben was also a little busy so it was sometimes hard to find meetings when we were both free.

BACKGROUND

Please describe your company and position.

I am the Pilates Teacher of Bälans Pilates Studio

Describe what your company does in a single sentence.

Pilates Studio and Pilates Teacher Training School

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hungry Bear Digital to accomplish?

• Class Client sales
• Teacher Trainee sales
• Brand awareness

SOLUTION

How did you find Hungry Bear Digital?

• Online Search
• Other

Why did you select Hungry Bear Digital over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Hungry Bear Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hungry Bear Digital have comsistently delivered high quality leads at a good cost per lead price

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of Leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The response rate is fast and they have been flexible and accommodating of our changing demands

What was your primary form of communication with Hungry Bear Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their success in finding good quality leads in what I thought was an exhausted market was impressive.

Are there any areas for improvement or something Hungry Bear Digital could have done differently?

Met or surpassed all expectations