Interactive. Brand. Strategy. It's what we do.

Human is made up of a small team of designers, coders, illustrators, photographers, strategists and all-around awesome individuals with a strong desire to work with those who want to create a better world. With over 20 years of experience, we’ve been doing just that with companies large and small and everything in between.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2012
Show all +
Ellicott City, MD
headquarters
  • Ellicott City, MD 21043
    United States

Reviews

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Website Renovation for Community Center

“... they made us feel as if our needs were their top priority.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Aug. 2018
Project summary: 

After redesigning the corporate website, Human • creative + code optimized the content with links, landing pages, and images. They also developed a new admin panel and streamlined the plug-ins.

The Reviewer
 
1-10 Employees
 
Columbia, Maryland
Rachael Strube
Camp Manager & Events Coordinator, Wilde Lake Community Association
 
Verified
The Review
Feedback summary: 

Human • creative + code transformed the outdated website into a modern digital. While their stunning designs enhanced the frontend, their efforts on the backend improved the navigation and manageability. From development to client satisfaction, their team excelled in every area.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

Wilde Lake Community Association houses the offices of the Village of Wilde Lake in Columbia, MD. I work at the company as the camp manager and events coordinator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Human • creative + code?

We wanted to update our outdated website and simplify the backend experience for our non-technical staff members.

SOLUTION

What was the scope of their involvement?

Human • creative + code was contracted to renovate the front and backend of our website. They were required to reorganize our existing content, develop a more appealing web design, and modify the architecture. After reviewing our site, they gave us a few suggestions to help us manage our content; their advice covered landing pages, links, images, and home page optimization. Their team also built a user-friendly admin panel and reduced the number of plug-ins from 17 to 6.

What is the team composition?

They assigned a web designer and a web developer to our account.

How did you come to work with Human • creative + code?

We reached out to several local developers to gauge their interest, and Human • creative + code was quite eager to work with us. In addition to submitting a reasonable bid, they made an effort to understand our goals and explain their solution in a manner that was understandable. Our hiring decision was also influenced by their agreement to support the website post-launch.

How much have you invested with them?

Less than $10,000 was spent on the website renovation.

What is the status of this engagement?

The project lasted from January–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The revamped website is significantly easier to edit and navigate. Human • creative + code exceeded our expectations.

How did Human • creative + code perform from a project management standpoint?

The website required more work than we had anticipated, but Human • creative + code managed the intensive project effortlessly. Their team was responsive to our needs and accommodating to our schedule changes. We had access to their Slack, Asana, and Sketch Cloud for easy communication. 

What did you find most impressive about them?

Human • creative + code was working with numerous clients during our engagement, but they made us feel as if our needs were their top priority. Their customer service skills are unmatched. 

Are there any areas they could improve?

I can’t think of anything that would need to be corrected.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer