Design. Development. People.

We elevate the customer experience through innovative design and top-notch talent while delivering meaningful results.

Hppy Hour is an experienced digital product team with a proven track record of helping clients grow and achieve success.

At Hppy Hour we’ve always believed that people are at the center of what we do and that work and play can coexist as one. We cultivate a culture based on inspiration and passion, crafting extraordinary user experiences, and designing beautiful visuals for our clients.

With a presence in Toronto, San Francisco, London and Tokyo we also work with clients across the globe ranging from multi-billion dollar corporations to technology startups.

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2016
Show all +
Toronto, Canada
headquarters
  • 477 Richmond Street West, Suite 709
    Toronto, ON M5V 3E7
    Canada
other locations
  • 3-3-20 Sendagaya, Shibuya
    Tokyo, 13 151-0051
    Japan
  • 255 Constitution Dr, Unit 1055
    Menlo Park, CA 94025
    United States
  • 1 Mark Square
    London, LND EC2A 4EG
    United Kingdom

Portfolio

Key clients: 

RBC, Nissan, Infiniti, Spectrum, SickKids, startups, SaaS

Award winning mobile banking experience for Canada's largest bank

Rebuilt from the ground up, Hppy Hour designed the RBC App for iOS and Android bringing beautiful, functional design to Canadian Banking. In 2017 and 2018 the app was awarded with the coveted JD Power Award for Customer Satisfaction in Mobile Banking and RBC was the only FI finalist for the 2017 Mobile UX Awards.

The Challenge

Meeting new people at networking events is often awkward and without something or someone to act as a social catalyst you end up either clinging to people you already know or giving up and going home early. HUBL bridges that gap by finding like minded people at an event and giving them the ability to form meaningful connections with each other.

Our goal for the project was to break down the high level concepts around

this interaction and to find a navigable path around the social awkwardness of new connections. We knew that this endeavour was much more complex than it seemed and our ambition was to create a strong foundation structured in rapid testing and iteration to aide in discovering that path.
Responsive website for a unique business Image

Responsive website for a unique business

Egan is a Toronto-based leader in visual communication systems for business, conference and training environments - bringing together innovative technology and craftmanship. Going strong with over 50 years in business and over 300 products, Egan has a unique business model and takes pride in that everything is built in-house, at their own Canadian warehouses. Hppy Hour designed a brand new responsive website and custom CMS for

Egan.com.
An artificial intelligence start-up focused on finding the perfect career path Image

An artificial intelligence start-up focused on finding the perfect career path

Naudix is an HR technology start-up who are creating a product that brings businesses closer to their potential job candidates.  

Hppy Hour helped designed their mobile and desktop platforms to redefine the antiquated candidate engagement process by improving the experience through compelling design and technological advances such as artificial intelligence.

The Netflix of Japan Image

The Netflix of Japan

Paravi is a Tokyo-based start-up founded and backed by six leading media companies in Japan. It is a new subscription media platform for premium curated content. The service is the first of its kind in the country, aiming to deliver a simple, elegant, and holistic experience to Japanese viewers. Due to our prior success in delivering VOD platforms, Hppy hour was brought in as the leading design partner for this project.

From PoC to leading TV service in the US. Image

From PoC to leading TV service in the US.

Charter Communications is America's fastest growing TV, internet and voice services company, delivering a wide range of services through the Spectrum brand. This is the story of how Spectrum started as a SVOD PoC, and how Hppy Hour executed on designs that led to success.

Reviews

Sort by

Web Design for Global Consulting Firm

“You can tell that they’re trying to help you be successful, which I really appreciate in a partner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Nov. 2019
Project summary: 

A global consulting company faced a time crunch with a client’s customer experience project. In a 6-month engagement, Hppy Hour Digital Designs came to the rescue by delivering web and mobile designs.

The Reviewer
 
10,001+ Employees
 
New York, New York
Director, Global Consulting Firm
 
Verified
The Review
Feedback summary: 

Hppy Hour’s designs have been well-received by the third-party client and have led to requests for further work. Their designs are top-notch, and the creative team demonstrated great innovative skill. They’re always willing to push the envelope by challenging ideas to arrive at the best solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director in consulting for one of the largest global consulting firms. I focus specifically on the digital side of things.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hppy Hour Digital Designs?

We were facing a time crunch and needed help in creating a web and mobile customer experience for one of our clients.

SOLUTION

What was the scope of their involvement?

Adrian (Co-Founder, Hppy Hour Digital Designs) and his team produced designs for our customer experience project.

What is the team composition?

I had two points of contact—Adrian and a project manager—but I know that there was a team working behind them.

How did you come to work with Hppy Hour Digital Design?

I knew Adrian from a previous job, and knew that he now had a team. I trusted that they would deliver good results.

How much have you invested with them?

We spent somewhere in the range of $70,000–$150,000.

What is the status of this engagement?

We started working together in June 2019 and just wrapped up, in November.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

While it’s rare for us to outsource design work, their team’s work has been very well received. Thanks to their help, we’ve gotten positive feedback and requests for further work. It’s been a successful project for us.

How did Hppy Hour Digital Design perform from a project management standpoint?

They were very good; the project manager and I interfaced through weekly calls, and if there was any issue, they were a phone call away. Although the partnership was remote, they were quick to resolve issues and implement updates.

What did you find most impressive about them?

They’re able to truly think outside the box. They’ll challenge your thinking and push the envelope with their ideas. You can tell that they’re trying to help you be successful, which I really appreciate in a partner.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Be clear about what you’re looking for, but at the same time, be prepared to be challenged. Don’t be prescriptive; be welcoming of their questions and suggestions. You want a great product at the end of the day, so let them do their jobs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile-Friendly Website Dev for Reuse Organization

"They were quick to understand our goals and problems and collaborated to achieve the solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2018 - 2019
Project summary: 

Hppy Hour Digital Designs developed a mobile-friendly website for an organization focused on reusing products. They used existing requirements to create the customer-facing site and added key features. 

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Simon Choy
CEO, Roowsi
 
Verified
The Review
Feedback summary: 

The newly developed site contributed to the business earning a significant increase in mobile visitors and overall traffic. As a team, Hppy Hour Digital Designs was able to work with little guidance, fully grasping the project’s requirements and ensuring the collaboration was productive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Roowsi, an organization that promotes the re-use of products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hppy Hour Digital Designs?

We hired Hppy Hour Digital Designs to develop our customer-facing, mobile-friendly website.

SOLUTION

What was the scope of their involvement?

To start, we ran them through our requirements and they helped us define them as we went along. Once they assigned a few teammates, they ran with the details we gave them and developed the mobile-friendly website. They added several features to the platform, including a sales tool and a credit system. 

What is the team composition?

They assigned a few teammates to the work.

How did you come to work with Hppy Hour Digital Designs?

I put out a few bid requests to some local organizations that I found through word of mouth. After being introduced to Hppy Hour Digital Designs, they took us through their process, listened to our objectives, and had a pragmatic approach. 

We chose them because, right off the bat, they put themselves in our shoes and they understood what we were talking about. They felt like a part of our team from the start, so we knew the friction would be minimal to work together. 

How much have you invested with them?

We spent around $10,000 on the most recent project. 

What is the status of this engagement?

We worked together from 2018–2019, but whenever we need changes they’re available. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Right away, we saw an increase in mobile usage after they developed the site—nearly 3x the number of people were using our site on their mobile device. Although it’s hard to say if it’s directly because of the new site, we have definitely seen more overall traffic. 

How did Hppy Hour Digital Designs perform from a project management standpoint?

Their project management was good; they took the project and ran with it, scheduling meetings whenever needed. They respected our time, so whenever they reached out it was very productive. We typically communicated over the phone, Zoom, and conference calls. 

What did you find most impressive about them?

They were quick to understand our goals and problems and collaborated to achieve the solution. The friction in working with them was very low. As the process went on, everything went smoother and smoother. We had a good experience. 

Are there any areas they could improve?

Aside from wishing they were closer to our location, there’s nothing I could have asked them to improve. We were happy with how everything worked out. 

Do you have any advice for potential customers?

They’re a good shop and are understanding, but make sure you define your scope and give them a good outline. This will cut down the time spent in the beginning. They’re a quick, smart team, so you should dedicate a resource to communicate with them and give them the right requirements. 

5.0
Overall Score I’d use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    As a business we always want our costs to be lower and they weren’t the least expensive option that we interviewed.
  • 5.0 Quality
    Service & deliverables
    We were happy with the quality of service.
  • 5.0 NPS
    Willing to refer

UX/UI Design for Financial Institution

“They put themselves in the customer’s shoes and then turn those insights into meaningful decisions that I can make.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - Ongoing
Project summary: 

Hppy Hour Digital Designs performed extensive user research before designing an omnichannel digital experience for the online self-service operations of a traditional bank and financial services group.

The Reviewer
 
10,001+ Employees
 
Toronto, Canada
Head of Business Architecture, Financial Institution
 
Verified
The Review
Feedback summary: 

The solutions developed by Hppy Hour Digital Designs have received positive feedback from internal teams and helped the client build trust with the consumer. Their team prioritized the needs and pain points of the customers, establishing quality as the best driver of sustainable growth in revenue.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My organization is a traditional bank and financial services firm. We operate in personal business, banking, and wealth management needs in Canada along with an insurance subsidiary under the same corporate umbrella.

My role is head of business architectures for the Bank, and I handle all things investment as they relate to technology, people, process, and change.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hppy Hour Digital Designs?

We had a fairly outdated digital infrastructure and wanted to transform a predominantly face-to-face model into an omnichannel business with a lot more reliance on self-serve capabilities. Hppy Hour Digital Designs helped us to design our new digital experience.

SOLUTION

What was the scope of their involvement?

Their team started by developing an understanding of the needs of our customers, figuring out our biggest pain points, and then constructing a user interface designed to help guide our delivery efforts to satisfy those needs.

From the beginning, they went right to the voice of the consumer. They were very adamant about thinking of things from a customer perspective before thinking from a bank profitability perspective. The discovery and research phase helped us build a more specific idea of exactly what our different customer personas really want.

What is the team composition?

Personally, I was working with two people from their team, but there were more development resources working on the project behind the scenes.

How did you come to work with Hppy Hour Digital Designs?

We were referred to them by another person in our industry, and they impressed us right away by focusing on the needs of our customers as opposed to the things they could do for us. Their sales pitch was focused on partnership and solving problems, which really resonated with me.

How much have you invested with them?

The total amount is around $150,000 so far.

What is the status of this engagement?

We started dialogues in September of 2018 and began working together in December, so it’s been almost a year and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback on their work has been really good so far, to the point where I’m actually having to keep them from some of my partners who want them to work on their projects instead. There’s a lot of demand for the quality of work that they do, and that’s because of the value they’ve already been able to add to our company.

How did Hppy Hour Digital Designs perform from a project management standpoint?

From a project management perspective, the broader structure was a little bit ambiguous, but not in a way that was prohibitory. Sometimes when you work with vendors, they have a strict process for getting things done, and sometimes it makes sense but sometimes it doesn’t.

Hppy Hour Digital Designs focuses more on establishing the milestones they need to accomplish and then asking how they can best approach those goals. They’re willing to adopt some of the processes that I wanted as well. In general, their team is accessible via email, phone, and teleconferences, and they came on site whenever we needed to work more directly.

What did you find most impressive about them?

They put themselves in the customer’s shoes and then insert that lens into meaningful decisions that I can make. Their commitment to that process goes a long way toward instilling confidence in us in our customers.

Are there any areas they could improve?

I think the onboarding ramp-up is a bit of a challenge in working with anybody. We had a little bit of difficulty there, but as soon as we landed on a pretty clear understanding of our mutual priorities and how we were going to move forward, there were no hiccups at all.

Do you have any advice for potential customers?

I think if you are able to articulate what value proposition it is that you’re trying to create, then it’s easy for people to help support your processes. Make sure you have that down, and you will be far more likely to be successful in any partnership.

4.5
Overall Score I will continue to use them in the future.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They met all of our expectations.
  • 5.0 Cost
    Value / within estimates
    They are one of the highest ROI investments I’ve ever made.
  • 5.0 Quality
    Service & deliverables
    They were very professional.
  • 5.0 NPS
    Willing to refer

Software Design for Automotive Tech Application

"They have an impressive depth of multidisciplinary experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2019 - Ongoing
Project summary: 

Hppy Hour Digital Designs provided UI/UX consulting and design services to a custom tech solutions provider developing an automotive repair scheduling application.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Principal Consultant, Technology Consulting Company
 
Verified
The Review
Feedback summary: 

The work performed by Hppy Hour Digital Designs has satisfied all project stakeholder expectations so far. Their team is effective and incredibly knowledgeable, lending expertise and creativity to the development work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We provide specialized technology, design and strategic counselling in areas related to marketing, automotive and other sectors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hppy Hour Digital Designs?

Hppy Hour provided user experience and visual design for an application we are developing for a major automotive client.

What were your goals for this project?

High quality of consumer experience.

SOLUTION

How did you select this vendor?

Previous positive experience working with Adrian in a previous role.

Describe the project in detail.

Provided planning and design work for the UI/UX of our application.

What was the team composition?

I worked directly with Adrian.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still under way.

How effective was the workflow between your team and theirs?

Efficient and productive. The Hppy Hour team is responsive and makes effective use of available communication tools.

What did you find most impressive about this company?

Quality work, critical thinking. They have an impressive depth of multidisciplinary experience.

Are there any areas for improvement?

None that I've observed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer