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Insights - Innovation - Technology

5.0
1 review

Hotspex and our team of brand building professionals are on a mission to become the world’s most innovative and impactful brand builders. We are working with 9 of the top 10 global advertisers in over 33 countries to drive brand growth by accelerating the speed to market of new ideas while helping reduce risk and non-marketing dollar spend.

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2000
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Toronto, Canada
headquarters
  • 40 Eglinton Ave. East, Suite 801
    Toronto, ON M4P 3A2
    Canada
    416.487.5439

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Market Research
  • Branding
  • Packaging Design
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Reviews

5.0
1 review
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Market Research for Digital Marketing Company

"If one of our clients needs market research done again, we would definitely use Hotspex in the future."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2017 - Ongoing
Project summary: 

Hotspex provided market research to help a digital marketing agency's customer learn more about a target market. After a few weeks of preparation, the team took a month for research. The project is ongoing.

The Reviewer
 
11-50 Employees
 
Metro Manila, Philippines
Patrick Garde
Co-Founder & Technical Director, ExaWeb Corporation
 
Verified
The Review
Feedback summary: 

Hotspex delivered detailed insights to the target market, satisfying the client and their customer. The team leads a smooth workflow, supplying regular updates and showing professionalism from start to finish. Their high level of knowledge stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder and Technical Director at a digital marketing company in the Philippines. Our company has about 10+ employees and we serve local and international clients that needs online marketing. I oversee the technical aspect of the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hotspex?

One of our clients needed market research done for their business. They wanted to pinpoint the right target market for their products and services.

What were your goals for this project?

Find the right target market particularly the demographics of the market our client is trying to penetrate.

SOLUTION

How did you select this vendor?

We’ve worked with Hotspex before and we contacted them if they can help. They provided a quality proposal with fair pricing.

Describe the project in detail.

As soon as we selected Hotspex, we had an initial meeting to discuss the client’s requirements, objectives and goals. Within the first couple of weeks, we were going back and forth with their team on how to approach the market research study. After a month of intensive research, they came back to us with detailed insights on the client’s target market.

What was the team composition?

At the onset, there is a project manager that served as focal point. There were also other market research specialists that worked behind the scenes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our client was happy to receive the detailed insights on their target market with the help of market research done by the team. The management was happy and gave positive feedback on the outcome of the study.

How effective was the workflow between your team and theirs?

The workflow was pretty smooth as there is a focal person that handles and relays all the messages. They are easy to communicate with and gave us frequent updates on any development.

What did you find most impressive about this company?

I was amazed by how extensive their knowledge is on market research. Our client learned more details and insights on their target market. If one of our clients needs market research done again, we would definitely use Hotspex in the future.

Are there any areas for improvement?

Not that I know of. The quality of their work took some time and it showed in the final output.

5.0
Overall Score We had an amazing working experience with Hotspex, hence, the overall rating is perfect.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The scheduling was on point as there is a focal person.
  • 5.0 Cost
    Value / within estimates
    Priced very fairly.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We would definitely highly recommend Hotspex to a friend if they need market research done.
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