Henote Technologies

Introduce your business and what you do there.

I'm the CEO of Synctactic Al Technologies, a data science company.

What challenge were you trying to address with Henote Technologies?

We hired Henote Technologies as developers and we worked with them on the machine learning side of our project.

What was the scope of their involvement?

It was a data science project, so it was a mix of fixed cost and some of their professional services, as well. We worked with a few of their developers on building some of our machine learning models. We worked with them for 8–9 months until we had our beta launch. We started off small with them and it ended up becoming a big team.

Initially, we started by defining the scope followed by monthly and quarterly deliverables. We liked their work, so we extended the project with them and started working with their developers as well — the whole project turned into more of a resource-based engagement. Some of the modules were already built internally by our team, but we onboarded them in the middle, so they helped us build some from scratch. 

They helped us build applications, initially, and then they helped us build machine learning models, as well, with a focus on retail. End to end, their services revolved around product development, as well as testing services and helping us with the deployment of the product. 

Until we had our beta launch, they provided us with complete support. Python and ReactJS were a couple of the technologies we used their skill sets for. 

What is the team composition?

I worked directly with the CEO, as well as with the technical architect. We were also assigned a project manager, but our main point of contact was the CEO.

How did you come to work with Henote Technologies?

We came across them through a Google search. We were very particular in terms of the work that they had previously done. We were building a product for retail, so we looked for someone that had previous experience working with the retail customer. They had strong expertise in that area and we spoke to the developers before we engaged with the team; we liked the developers and we decided to work with them after that.

How much have you invested in them?

Overall, the cost was somewhere between $90,000–$100,000.

What is the status of this engagement?

Our engagement ran from February 2019—January 2020.

What evidence can you share that demonstrates the impact of the engagement?

The project was successful. We measured their success around the deliverables that we received. Looking at the subsequent launch of the product, all of the deliverables were on time and there were hardly any missed deadlines. 

How did Henote Technologies perform from a project management standpoint?

We were very particular in terms of the project management tools we were using — we wanted them to use Jira and as well as our internal project management tool. Once we gave them access to it, they used the tool. 

We communicated with them on a daily basis. There was a Slack channel for communicating within the teams. We also had an internal team that worked directly with them, too. Henote Technologies gave us a report every fortnight in terms of their overall activity. They also pushed the code on a weekly basis. We had a good engagement and their team was solid — they really supported us.

What did you find most impressive about them?

The technical skillset of the team was really great. The teammates we worked with were amazing and skilled developers. They were an excellent, professional team. 

Are there any areas they could improve?

They could have been more of a solution provider. We used to tell them exactly what we wanted, and then they developed it. If they were in a position to suggest what could’ve been better, that would have been good for us. However, we wanted what we wanted, and they developed that for us.

Do you have any advice for potential customers?

Henote Technologies was very good on the retail side, so if someone is looking for an end-to-end retail solution, I think they are the best team for it. They are really good at DevOps, as well, in terms of the process they follow and the complete code development. 

Introduce your business and what you do there.

I’m the co-founder of an apparel sizing software company.

What challenge were you trying to address with Henote Technologies?

We needed help with development. We wanted to create a stack for the end shopper.

What was the scope of their involvement?

Henote developed our software and app. They put our APIs in the app, which helped communicate the app to our cloud server. We had to have pictures embedded into the app. 

For the iOS app, they helped us to get the right architecture. They did the API development for the B2B scenario.

What is the team composition?

There was a coordinator and two developers.

How did you come to work with Henote Technologies?

We had worked with them in the past and had them on a list of companies to work with. Henote can deliver what we want. We approached them and they happily worked with us.

How much have you invested with them?

The total cost was between $6,000-$7,000.

What is the status of this engagement?

The project took place from June-August 2019.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have much specific feedback for the work Henote did, but we got the results we were looking for. Their team is responsive and they solve any issues we raise and deliver on time. We’ve seen good internal feedback regarding their work.

How did Henote Technologies perform from a project management standpoint?

Their project management is good. The team finished what we wanted and it met our expectations.

What did you find most impressive about them?

They’re open to change requests. We change things on the go that we hadn’t planned, and they’re always responsive.

Are there any areas they could improve?

They’re already in the process of getting better quality resources. We definitely felt they could improve some of the skills like the AWS side and how we can improve the response on the servers. Some of the skills were really good.

Do you have any advice for potential customers?

Have the requirements in place and the user acceptance testing signed up before you even start the development.

Introduce your business and what you do there.

I’m the owner of a consulting group that focuses on helping SMEs.

What challenge were you trying to address with Henote Technologies?

Initially, I needed help with software development.

What was the scope of their involvement?

Originally, they put together a project schedule and costs for a development project I was working on. I decided not to go forward with that project and now I refer their technology services to my clients.

When I bring a project to them, it’s like having an outsourced project team. They’ll assign a lead project manager, assess the resources needed, and how much it’ll cost. I let my customers engage with their team to streamline the process. They’ve worked on retail analytics, mobile app development, and SEO projects.

What is the team composition?

I have one main point of contact.

How did you come to work with Henote Technologies?

They reached out to me 3–4 years ago on LinkedIn.

What is the status of this engagement?

We started working together in March 2020, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Having them as my technology experts adds a level of credibility. Now I’m able to offer a one-stop-shop of business and technology consulting for my clients.

How did Henote Technologies perform from a project management standpoint?

The project management is excellent. They laid out all the tasks, assignments, and deliverables. They always deliver on time and budget. We use phone calls and emails to keep in touch.

What did you find most impressive about them?

Their vertical shopping mall and automation stood out to me. Their mobile applications are also very impressive. For example, they created a virtual mall application that I think is really crucial for stores to have, especially with COVID-19.

Are there any areas they could improve?

They could maybe expand on their product portfolio. They have a great service offering but it’s easier to have a finished product that we can bring to clients.

Do you have any advice for potential customers?

My advice is to have a one-page summary of the issues they’re addressing and what elements they already have in place. That way, Henote can provide a more relevant plan of action to solve the issue.

Introduce your business and what you do there.

I was the former director of Direct Opportunities Network, which was an ultra-high-net-worth group that sourced investments globally, across many product and service sectors. We were generally selling or promoting significant projects, products, and services at a super-premium level.

What challenge were you trying to address with Henote Technologies?

My job was to ensure the promotion of that platform, and for us to do so, we needed a marketing company that also had talented developers to create a web platform and a promotional vehicle or mechanic for the network’s products and services.

What was the scope of their involvement?

Henote Technologies created a website and marketing vehicle for us. We worked with them to define and design a platform that could promote real estate, investment opportunities, products and services, and luxury cars and boats.

What is the team composition?

The communication was with Sai (CEO). He coordinated a team of developers working in India and other parts of the world. I believe there were six people working on these projects at the time.

How did you come to work with Henote Technologies?

We were promoting multimillion-dollar projects and needed a premium provider of web design and development that also embraced communication with ultra-high-net-worth individuals. I’d had interactions with Sai on LinkedIn for around five years.

I was working in The Middle East as the commercial director of a large company, and I was setting up my own consulting business, which involved leaving the region. I spoke to Sai about it, and he proposed developing platforms and marketing solutions that embraced multimedia design and development.

How much have you invested with them?

The project cost around $100,000.

What is the status of this engagement?

I worked with Henote Technologies from June 2017–January 2018. The project timeline took six months from design to implementation.

What evidence can you share that demonstrates the impact of the engagement?

Henote Technologies delivered beautifully on the project brief. It was a quality and discerning piece of work, and its communication was very clear. It was beautifully delivered.

How did Henote Technologies perform from a project management standpoint?

There were many different parts to the project and tasks evolved on a daily basis. There were multiple stakeholders spread across the world, so there was an awful lot coming in all the time.

There were high expectations for Henote Technologies to deliver, and we wanted everything done yesterday. No marketing company can deliver quality work yesterday, so it was always delivered in a timely manner and in high quality.

Sai is a discerning individual. He understands quality and looks to please the client, and he’s a strong and effective communicator. We communicated through Skype, Facetime, WhatsApp, and email.

What did you find most impressive about them?

They really look to understand the customer brief and deliver a quality piece of work. Henote Technologies delivered a strong product based on our clear instructions for delivery.

Are there any areas they could improve?

It’s always good to have a broad reach of developers, designers, and campaign managers when working on international projects. Clearly, Henote Technologies is expanding its reach globally, and that greater international development team will probably improve their product and project delivery potential.

Do you have any advice for future clients of theirs?

It’s important for clients to be clear about what they want in terms of multimedia channels, target markets, and audiences. Like any marketing agency or project development team, Henote Technologies’ results are only as good as the client’s brief.