HELPY Media

Please describe your company and your position there.

I am an independent business development consultant and VP-Sales at a consulting company

For what projects/services did your company hire HELPY Media, and what were your goals?

I wanted to produce Moutain Biking related content, be it videos, social media marketing and brand awareness.

How did you select this vendor and what were the deciding factors?

I was refered to Helpy Media via an existing client , made contact and really liked how they were willing to help, had creative ideas and a professional approach technically and delay wise.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The first of 12 videos was shot at a ski resort that also doubles as a mountain bike park. They wanted promotion for their new bike park and I wanted to create attraction for them as much as for my project ,so this was a perfect first project.

We started with the introduction at the base of the site, then moved on to shoot action shots of bike riders, and Helpy Media was very creative in the process, brought some great ideas for these shots, while letting me assist with my own vision and shot locations and sequences. The editing process was quick and the final results were stunning.

The next 11 videos were just as much fun to create .

Who did you work with and what was the feedback process like?

I worked with Louis. He is a true artist and not only his creativity but his technical abilities really put him at the top of my videast collaborators. Any detail I needed to change or adapt to my own vision was executed flawlessly.

Can you share any outcomes from the project that demonstrate progress or success?

The first video was seen by over 56000 people and attracted 4 times more visitors on the inaugural day than what the park owners were expecting.

The series of videos we published after that were seen by 15-25000 people and really had the impact I wanted for my project, given that they were in french, they reached way more viewers than I had expected.

Describe their project management style, including communication tools and timeliness.

Timeliness is impeccable, always faster than expected, with amazing visuals and audio, beyond my expectations on all levels.

What did you find most impressive or unique about this company?

The ability to create very appropriate visuals no matter the subject, the friendliness of the team, the constant updates and request for reviews. Their flexibility and respect for the project's vision were impressive.

Are there any areas for improvement or something they could have done differently?

Since they went beyond my expectations and beyond my own creativity for my vision, it is difficult for me to find negative points.

Introduce your business and what you do there.

I own an epoxy flooring company. I conduct garage makeovers mainly on floors, but I also do walls and so on.

What challenge were you trying to address with HELPY Media?

I was looking to build my online presence.

What was the scope of their involvement?

HELPY Media manages our social media accounts. In addition, they've designed our logo and created video content for us. Most of their efforts are on Facebook.

What is the team composition?

I mainly work with Louis-Paul (CEO).

How did you come to work with HELPY Media?

My father referred HELPY Media to me.

How much have you invested with them?

I’ve spent about $10,000 CAD (approximately $8,000 USD).

What is the status of this engagement?

The project started in November 2019 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

I measure the project's success based on how effectively they've helped me. HELPY Media has quickly set up my accounts and managed them very professionally. In the last year, I've gotten more leads through Facebook, which has never happened before.

I'm not very knowledgeable about social media, but HELPY Media explains things in a thorough and straightforward manner that is easy for me to understand.

How did HELPY Media perform from a project management standpoint?

Their project management is outstanding — The HELPY Media team has truly maintained a smooth process. We communicate via phone calls and email.

What did you find most impressive about them?

They're a communicative and professional team — HELPY Media does precisely what they say they're going to do, which is very rare nowadays.

I plan on working with them for a long time. I'm happy that I've found a partner as reliable and honest as they are.

Are there any areas they could improve?

No, I honestly don't have anything critical to say about the HELPY Media team. They've done a great job, and I appreciate their work.

Do you have any advice for potential customers?

I highly recommend them to everyone.

Introduce your business and what you do there.

I’m the VP and CEO of iFeelVirtuel, a VR video production company in Montreal, Canada.

What challenge were you trying to address with HELPY Media?

We called in HELPY because we needed help on a project we were completing for a client. We handled the VR content, but we needed another video production team to film everything in HD and produce a few videos for social media. 

What was the scope of their involvement?

HELPY assists with our video production. They take charge of everything from sourcing equipment, setting a timeline, set direction, and editing and audio mixing. They generally film one-hour videos using their video equipment. 

HELPY also handles captioning and rendering for our clients. 

What is the team composition?

I worked with two teammates from HELPY.

How did you come to work with HELPY Media?

They were working with my previous employer while they were working as consultants. They were great advisors, and so I hired them for my VR company. 

How much have you invested with them?

We’ve spent over $50,000 CAD (approximately $39,000 USD) with HELPY. 

What is the status of this engagement?

I’ve worked with HELPY on several projects, beginning in July 2021. Our partnership is ongoing, and when my client needs HD video production, we put together a contract with them. 

What evidence can you share that demonstrates the impact of the engagement? 

Our customers are very pleased with the quality of their content and professionalism. HELPY works within our client’s budgets and will push to ensure their standards are met — they want a certain level of quality and want to support our customer’s business. 

How did HELPY Media perform from a project management standpoint?

HELPY is very professional and is a great producer. Their team is excellent and has a lot of expertise; they are here to listen. We communicate over email, text messages, and phone calls.

What did you find most impressive about them?

It’s always a pleasure to work with HELPY because they deliver to our expectations. They’re great at finding a solution for our customers — it’s always a great experience.

It’s easy to see that they care; they’re not just there to pick up the phone and collect money. 

Are there any areas they could improve?

I would love it if HELPY started working on VR production with us.

Do you have any advice for potential customers?

HELPY will find solutions that customers don’t have, and if there’s anything their team can’t handle, they’ll be upfront about it. 

If customers want high-quality images, HELPY Media is an excellent company to work with.