What evidence can you share that demonstrates the impact of the engagement?
In the first two months of launching the apps, we had roughly 10,000 downloads, even more if you take Android downloads into account.
We’ve gotten very positive feedback. We've already received requests for future features, and our users seem very pleased with their experiences.
How did Helium perform from a project management standpoint?
We had a unique request in that our main developer and founder has severe vision impairment. Although he's a coder, he needs an extremely large font in order to do his work, so most project management software applications didn’t work for us. Helium was very adaptive, and we ended up using spreadsheets for organization, which worked out really well.
We conducted regularly scheduled calls, but Helium was always available any time we had a question through phone or email. I also found it helpful that we had direct access to the main developer.
What did you find most impressive about them?
Helium’s honesty helped the project run smoothly. If they encountered a problem, they came to us immediately and were always up front about any issues. They took ownership of any mistakes, and if one aspect of the project was running late, they would explain the situation. They’re really honest guys.
Are there any areas they could improve?
No, I really don't have any recommendations. They impressed me.
Advice for potential customers?
They should feel very comfortable working with Helium. I've already hired them for a separate project, in addition to their ongoing work with our apps.