artificial intelligence, blockchain, chatbot
Hekate is an Artificial Intelligence startup founded in 2016 in Vietnam with the mission of “Bringing the benefits of Artificial Intelligence to everyone”. Hekate Artificial Intelligence research and development areas include: Natural Language Processing (NLP), Computer Vision (Computer Vision) and Machine Learning (Machine Learning) and Blockchain (Token and NFTs). The AI Platform developed from Hekate has supported more than 10,000 businesses in digital transformation, business model improvement and customer care. Hekate is a private sector partner of the United Nations Development Program (UNDP) for Sustainable Development Goals 2030 (SDGs) and receives funding from technology companies such as Facebook, Google, Amazon, Microsoft. After nearly 5 years of establishment and development, Hekate is proud that its products have made many impressions in the community such as the tourism chatbot product Danang FantastiCity that was applied during the APEC 2017 summit week, Chatbot 1022 is one of the 10 best smart city products in the world voted by Gosmart, the virtual friend product Sumi has attracted more than 11 million users or Messnow has helped more than 10,000 businesses change the way they communicate with their customers.
Messnow is a website that allows you to create a free chatbot with very simple operations. Does not require you to have programming knowledge and skills.
- There is a menu with detailed step-by-step instructions on how to install and deploy the chatbot
- Integrates with many messaging applications such as Facebook Messenger, Skype, Zalo, Telegram, website, application and etc
- Multilingual capabilities with more than 50 languages worldwide
- Diverse application store, helping you integrate more functions
- Precise natural language processing
- Professional template store with hundreds of different pre-set templates
Chatbot 1022 Da Nang has just been honored to enter the final round of GO SMART AWARD in 2020 and Da Nang also topped the ranking of online public service integration (DVCTT) on the National Public Service Portal. In 2020, the GO SMART award has 12 finalist products, in which the public service Chatbot application of the Department of Information and Communications of Da Nang City was selected by the Organizing Committee as one of the products that won the award. prizes in the final round, along with products from cities and international organizations from Taiwan, Australia, China... This is also the only Vietnamese product to be awarded in 2020. Chatbot Public service (also known as Chatbot 1022) has been put into use by the Department of Information and Communications of Da Nang City since 2018, serving to provide and automatically answer information about administrative procedures, economic information. - society in Da Nang city. The application can automatically answer more than 1,000 sets of administrative procedures of Da Nang City and a lot of information related to the city's public services, with an average of more than 500 interactions and exchanges per day. Users can access the chatbot through many channels such as Facebook Messenger, on the Da Nang City Online Public Service Portal, the Da Nang Public Service Portal.
Retex is designed and built entirely on the basis of cloud computing technology, which can be deployed, maintained, and upgraded easily and quickly. Your data is located in a reputable data center with the highest level of security. The software allows textile enterprises to manage details of progress as well as create orders easily and accurately. With only one device (phone, laptop, tablet ...) connected to the Internet, the order progress will be updated continuously. This helps business owners or related departments to cover the situation anytime, anywhere. From here, timely make the right adjustment decisions, avoid delaying production as well as delivery.
Sumi is an AI friend for GenZ
Sumi is using AI and machine learning to automactically create many conversations depend on user's questions. Sumi is now attracted by more than 11 millions in South East Asia and become one of the most famous chatbots in Vietnam. Sumi has many outstanding functions suitable for young people such as:
- Automated messaging with users using machine learning, NLU, NLP
- Ability to play games, zodiac signs, edit photos right on the app
- Collect user information through conversation
"Hekate’s team was young but top experts in the industry."
Hekate developed an IoT system for a textile company. This allowed the company to provide professional management solutions in regard to orders, raw materials, and tasks for different textile companies.
"Hekate’s team was young but top experts in the industry."
Aug 23, 2021
Hekate delivered an adaptive, responsive, and decentralized system, which helped several companies manage and monitor over 2000 employees. They held weekly video calls to keep everything on track and occasionally in-person meetings for concerns discussion. Most of all, the outputs were top-notch.
The client submitted this review online.
Please describe your company and your position there.
I am a project manager at Retex company in Vietnam. Our company provides real-time production management solutions to textile enterprises to enable them to manage on a remote basis, save costs, improve productivity, reduce the workload of management tasks, and ensure transparency in the process.
For what projects/services did your company hire Hekate?
Hekate helps us to create an IoT system that allows us to provide professional management solutions to textile companies.
How did you select this vendor and what were the deciding factors?
Hekate is one of the leading technology companies in Vietnam. The deciding factor that made me go with Hekate was when I approached them, they gave me useful advice based on my ambiguous requirements and a detailed and reasonable quotation which even identified what I did not need to cover to reduce costs.
Describe the project in detail and walk through the stages of the project.
They created a management system that allows managers to create and manage orders, update instant production progress, manage raw materials, and do reporting tasks through a decentralized system. The solution is available for Android, Ios, and Web which is convenient.
There are certain stages in the project namely idea formation, idea analysis, alternatives to implement ideas, UX&UI design, Coding, Testing, Bugs fixing if any, Final reviews, solution launching, and post-launch monitoring.
How many resources from the vendor's team worked with you, and what were their positions?
I held weekly meetings with a business manager and the head of the developer team. There were also some Ios and Android developers, and full-stack developers working behind the scenes. When the project came to an end, I received immediate support and assistance from the customer support team for any issues.
Can you share any outcomes from the project that demonstrate progress or success?
We are in partnership with 5 enterprises to help them manage and monitor 2000 employees. The Retex app is responsive and also highly appreciated by the employees thanks to the friendly user interface. The app is available on both Android and Ios phones. Sometimes, when there are new customers that desire to have more updated features coming to us, we always come back to Hekate to upgrade our system.
How effective was the workflow between your team and theirs?
During the process, we had weekly video calls with the business manager and developer team to make sure everything was on track. Additionally, we had a monthly face-to-face meeting to review what they had done and have Q&A section. Hekate met the deadlines most of the time. However, if there were any delays in the process, they always informed me in advance and explained the reasons clearly.
What did you find most impressive or unique about this company?
I am impressed by the young, energetic, and enthusiastic atmosphere at Hekate. Hekate’s team was young but top experts in the industry. Most impressively, their products are high-quality but at a reasonable price.
Are there any areas for improvement or something they could have done differently?
For the moment, Hekate met all the requirements that I listed. They finished the project on time and incurred no overruns.