Transforming business in technology
Heinsohn Business Technology is a company based in Colombia, South America with staff growth and constant profitability since 1977.
Heinsohn is a leading software development and consultancy company with 40+ years of market experience and several branches across Latin America and the United States.
Our Nearshore Model provides cost-saving resources that own a project throughout the SDLC or augment your team(s) with the right talent at the right time.
We offer a robust IT Services portfolio including Software Consultancy, Big Data-Analytics, IT Staff Augmentation, and Software Development in diverse technologies such as Java, .Net, NodeJs, iOs, Android, TIBCO, among others.

headquarters
other locations
Focus
Portfolio
Merck

IT Staff Augmentation
-Creation of an IT Staff Augmentation team to develop projects with KTMC.
-Nearshore model, IT professionals working from Latin America in the same time zone and with real-time support

Microservices
Heinsohn joined a team formed by Bright Insight and other vendors to build, maintain, and customize the solution for customers according to their specific needs.
Heinsohn activities included:
•Implementation of 7 out of 24 microservices that compose the core platform.
•Implementation of several microservices external to the core platform for custom projects.
•Participation in Frontend development and QA activities (Manual and Automated).
Heinsohn manages patient data including:
•Daily tests
•Metrics taken from IoT healthcare devices
•Medical Records
•Prescriptions
•Polls
Metrics are then customized and extended to complete information about a specific set of patients.

Enterprise Datawarehouse developed by Heinsohn.
This data warehouse works as a unified data base with business information of the company main transactional systems, which is accessible to everyone in the organization through different mechanisms and technologies. Heinsohn has led the analysis, design, development and maintainability of this initiative for approximately 4 years.
Among many projects developed to DHL, one of the most important: Design and develpoment of UR Project (Unified Reporting) SCOPE: Design and Development of the UR Project that unifies and integrates data for DHL Americas in air and ocean transportation. It is a business intelligence solution based on TIBCO Sportfire and Ms SQL Server.
Activities:
Design of the data integration architecture for DHL Americas. Implementation and deployment in SaaS and on-premise infrastructure. Development of the analytics and data visualization solution for all the logistic hubs at the Americas level. Architectue tunning to meet DHL performance and availability standars. Evolution of the architecture to support more integration HUBs and clients within DHL.

Analytics
Data analytics solutions architected and designed to the needs of Merck.
Heinsohn is a Merck IT partner of over 4 years. The following are some of the projects worked for Merck:
- MSD Marketing campaigns Analytics.
- MCM360
- MSD 360 View of Multi-channel Customer Interaction.
- SIP Regional sales incentive payment dashboards
- Superdashboard
- Evaluation and development of marketers. - Etc.

Software development
RUNT system is one of the most ambitious IT Systems in Colombia. It’s a nation-wide centralized database containing information on vehicles, drivers, insurance, traffic ofenses, traffic accidents and public transport companies, among others.
SCOPE: Design and Development of the software architecture. IT integrates about 900 government entities, support over 5000+ concurrent users and is deployed with the highest security standards (biometrics, real-time auditing, high encryption standards, digital signature, 3 tier authentication, etc).

Development and migration
SCOPE: Project included development of a web and mobile app to connect, collect data, Analytics and monitoring solution, system integration of more than 10 external systems.
Activities:
-
Design of the solution architecture.
-
Implementation and deployment in on-premise
and cloud infrastructure.
-
Development of new futures for web and
mobile app
-
Bugs support
-
Cloud migration to AWS
Reviews
the project
Software & Mobile App Dev for Healthcare Software Company
"I am confident that Heinsohn can solve any problem that I will encounter."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the CEO and founder of a healthcare software company, and we help professionals and families manage care for older adults.
What challenge were you trying to address with Heinsohn Business Technology?
We experienced challenges with the software development team that we had at the time, and we wanted to change them.
What was the scope of their involvement?
Heinsohn has done full-stack software development for us, and they have also helped us develop an iOS and Android application. They're currently doing a rework on our public-facing marketing website.
The web platform is already made, and Heinsohn just took over its development. For the app, we already had the wireframes, and most of its work involved building API hooks to integrate the mobile version into the existing web app.
What is the team composition?
Originally, Natalia (Business Development Manager) has been our point of contact for project management until Viviana (Development Coordinator) came to assist.
We work directly with the software developers. We started with one developer, and had them work in tandem with our old software development team — we wanted to see the resulting workflow and communication. Over the years, we continued to grow Heinsohn’s team, and we currently have six software developers.
How did you come to work with Heinsohn Business Technology?
We had software development teams based in India and Eastern Europe, and we wanted to try providers in South America. They seemed advantageous for us because we would be working in almost similar timezones, and we felt they had a better understanding of our culture. There was also the opportunity to build a team spirit to keep our developers engaged and motivated. After all, personally meeting teams from South America is much easier compared to the others.
We looked for candidates and reviewed proposals from South America. Later, a friend of mine who’s been doing business there introduced me to Heinsohn. Their managers happened to be in Chicago at the time, and I met with Natalia and another manager. After that, we decided to give them a try.
How much have you invested with them?
We have spent around $400,000.
What is the status of this engagement?
We started working together in January 2019, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Heinsohn went from working with another developer on a single project, to having all our development work.
I had traveled to Colombia and met with them in person, and their team members had also visited us here in the US. I recommend Heinsohn to anybody that ever asked about software development. I also use them for personal projects.
How did Heinsohn Business Technology perform from a project management standpoint?
Their project management is fantastic, and they’ve adapted to our processes. We used Slack and Pivotal Tracker to collaborate. Every week, we have two team meetings that involve other development teams, as well as daily stand-ups where the developers document their accomplishments and tasks for the day.
What did you find most impressive about them?
I am confident that Heinsohn can solve any problem that I will encounter.
Also, when we encounter personnel changes, Heinsohn has done an excellent job of making sure new resources are properly onboarded. They have also been quick to recognize if a teammate is not the right person for us, and they could quickly find a replacement.
Are there any areas they could improve?
They could improve their onboarding process, so new developers can get up to speed with our platform faster. They can create a quick onboarding system so that new teammates become operationally effective as quickly as possible whenever we encounter personnel changes.
Do you have any advice for potential customers?
I would recommend that they use Heinsohn. Also, you have to make sure you get the right developer on your team; and if the developer isn't the right fit, communicate that with Heinsohn so they can address it. If you have a bad experience with a single developer, it doesn't necessarily mean Heinsohn is doing a bad job. Address individual developers first before you look at the overall relationship.
Heinsohn Business Technology is an effective partner such that they are entrusted with the client’s entire development portfolio. They excel in project management, problem-solving, and communication. Their adaptability is complimented by their proactivity, and they deal with problems swiftly.