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"They did a great job."
Hegelt was hired by an IT startup to provide UI/UX design services for iOS and Android platforms. Their involvement also included product mapping and a marketplace app design, among other tasks.
"They did a great job."
Jun 7, 2021
Hegelt's efforts satisfied the client with their intervention in their business. They led a timely process, always delivering on schedule within the established deadlines. They were straightforward and clear, which the parter also praised.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there
I'm an executive at a technology startup.
What challenges were you trying to address with Hegelt?
We needed help with product mapping, marketplace design, and UI/UX development for our web and mobile apps.
What was the scope of their involvement?
They did research, product mapping, and UX for us. They also created a roadmap that included user interviews, research, and the design of our marketplace app. In addition to that, they did UI/UX for our web and mobile iOS and Android apps.
What was the team composition?
There were about 4–5 people involved; that included the CEO, a project manager, two designers, and a researcher for the project.
How did you come to work with them?
They were referred to us by a friend.
How much have you invested in them?
We spent around $50,000–$100,000 with them,
What is the status of this engagement?
We worked together from November 2020–February 2021.
What evidence can you share that demonstrates the impact of the engagement?
They did a great job — we’re satisfied with their services.
How did Hegelt perform from a project management standpoint?
They were on schedule, and we didn’t have any issues regarding deadlines or deliverables. We used Slack to communicate, and also Jira for project management plus Figma for design collaboration.
What did you find most impressive about them?
Their processes are very straightforward and clear — I liked that.
Are there any areas they could improve?
I don't think there's anything they can improve on.
Do you have any advice for potential customers?
Be clear on your requirements, and they’ll establish an open relationship — good communication is key.