What evidence can you share that demonstrates the impact of the engagement?
Guy lent his vision and experience to our project every step of the way. I can honestly say that the videos turned out way beyond our expectations. I couldn't have been happier with the results.
So far, the feedback from our users on social media and YouTube has been solid. We're going to take it to more prominent platforms now, and are considering using it on actual TV. We plan to try some outstream and OTT-type advertising with the video.
We had a great experience with Guy Bauer. I thought the research process was especially well-done. They were always on time and delivered every step of the way. All the initial results have been strongly positive.
How did Guy Bauer perform from a project management standpoint?
Guy Bauer worked well with our team. They were extremely organized, timely, and responsive to our questions and feedback. At least once a week, they sent us status updates and notified us about anything that arose.
The product manager was there to answer our questions. We had weekly phone calls and used email for an ongoing dialogue about anything that we wanted to discuss. Our project manager was copied on every email.
What did you find most impressive about them?
Compared to other groups we considered, they bring outstanding innovation to the table. Even though I wasn't completely sold on the initial research and creative process, that phase turned out to be the most important part.
Guy Bauer really got excited about our project, and their passion shone through in the work. I'm not a very artistic person, but I thought that the video turned out fantastically. It blew me away.
Are there any areas they could improve?
I don't have anything negative to say about the process. To be honest, I am hoping to work with them again in the future. I highly recommend them.
Do you have any advice for potential customers?
Let Guy Bauer do their work and guide the process. If you have a very large team or marketing group and just want a team to execute on a specific vision, they probably could. We wanted to hire somebody who was very creative and passionate. You'll get the most value by having your team be engaged with the process.
Guy Bauer will also expect approval and feedback. Assigning a point person like an in-house project manager from your organization to contact them would be useful.