What evidence can you share that demonstrates the impact of the engagement?
Some things could be improved in terms of the layout. I offered my ideas to switch up the splash page in order to make it more user-friendly. It was a bit disappointing, but overall, we have a general consensus that it’s doing what it should, and that we got what we paid for.
How did Guarana Technologies perform from a project management standpoint?
They're responsive and accountable, and we mostly communicate via email. It's been a good experience.
What did you find most impressive about them?
They care about the product and their clients. They see the long-term potential, which is good.
Are there any areas they could improve?
They should make sure they can adhere to timelines. The timelines they provided were pushed by about 25%, and instead of taking 12 weeks for them to deliver the app for user testing, it took 16 weeks. I lost about a month of revenue because of that, so I launched a bit later than I should have.
They did what they were able to do, and we’re in this together. I hope they’ll understand that I was flexible with them, and that they should respect the timelines in the future despite what’s happening in their corporation.
Do you have any advice for potential clients of Guarana Technologies?
Flush out the details, think of processes and different scenarios as much as possible, and work with them so they can provide solutions. Use Excel or Word, or any other platform online, in order to provide them with all of this information. Make sure to track all changes, and face-to-face meetings are ideal as well.