grupa KMK

Please describe your company and your position there.

The Konrad Wina Wybrane company imports wines from all over the world, we help in selecting them for the occasion & deliver them wherever they are needed. We sell wines through our own stores, winebars, franchise local stores. The products also go to business and corporate (B2B) customers. We advise, train and create wine cards for restaurants and hotels. We conduct wine tastings and training for individual and corporate clients.

For what projects/services did your company hire grupa KMK?

We were seeking technology and UX audit and strategic consultancy

How did you select this vendor and what were the deciding factors?

grupa KMK was recommended to us.

We were looking for a diagnosis of the current state of our e-commerce, recommended directions to take, areas of improvement and quick wing to increase profits and sales.

Describe the project in detail and walk through the stages of the project.

KMK prepared for us an audit and a strategic consulting. Work was initiated by a workshop with our team. In the next step, analysis was prepared by grupa KMK specialists - consultants, UX designer, marketing manager, IT. Finally, there was a presentation with conclusions: strategy directions, key areas for development, cost estimation and the list of elements to be improved in the future.

How many resources from the vendor's team worked with you, and what were their positions?

The team consists of:

• Consultants
• UX designer
• marketing manager
• IT

Can you share any outcomes from the project that demonstrate progress or success?

This audit and strategic consultancy will allow us to plan the project in the long term, make strategic decisions, make simple corrections and create a development backlog for our company.

How effective was the workflow between your team and theirs?

Brief, desk research, meetings, team work preparing the workshop, workshop meeting, work of grupa KMK specialists, presentation of the work results.

Are there any areas for improvement or something they could have done differently?

Level of knowledge.

Please describe your company and your position there.

We are a leading producer of flexible residential and commercial PVC coverings. We are a leading Polish manufacturer of nonwovens. We have a 100-year tradition combined with modernity. The result is a high brand awareness and an established position of the company on the domestic and foreign market.

For what projects/services did your company hire grupa KMK, and what were your goals?

We wanted to develop and improve our company website & catalog. Include all important information about our products and improve customer experience on desktop and mobile.

How did you select this vendor and what were the deciding factors?

After online market research and meetings we have selected grupa KMK as our contractor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Grupa KMK independently initiated the appropriate scope of work for this project. They were responsible for creating the entire process: design, testing, consulting and implementation. They were always very helpful, constantly advising and suggesting best solutions for our business.

How many people from the vendor's team worked with you, and what were their positions?

Project coordinator; Researcher, UX/UI Designer, Backend Developer, Front End Developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website has become more user-friendly. All meaningful factors improved, like increased average time, visitors, convertion rate for new employees, bounce rate went down, etc.

Describe their project management style, including communication tools and timeliness.

Grupa KMK use asana tool, which was used to handle day-to-day communication, planning, prioritizing tasks and reporting on progress. The team is perfectly organized, communicative - we are informed about everything. Meetings were organized at key moments where they extensively explained their design and technology decisions.

What did you find most impressive or unique about this company?

They were effective and built excellent partnerships and trust.

Are there any areas for improvement or something they could have done differently?

No, all went as promised.

Please describe your company and your position there.

We are a retailer and wholesaler of electrical goods. We sell our products both at our own points of sale and over the internet using our online shop elektryka-sklep.pl. We also offer electric installation service in building structures. I'm co-owner of El-Maro sp. j.

For what projects/services did your company hire grupa KMK, and what were your goals?

Consultation, technological support within the scope of developing e-commerce and the Magento system itself. Integration with external warehouses and a module for monitoring the prices of the competition at ceneo.pl (a price comparison website), comparing and updating prices in our product catalogue, taking into account the purchase price, the minimum profit and the discounts obtained from producers.

A mechanism for providing access to product feeds for popular comparison sites, the google store or marketplaces e.g. for Facebook.

How did you select grupa KMK and what were the deciding factors?

We knew grupa KMK and their outcomes before, so they were an obvious choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

grupa KMK has provided us with the necessary know-how and showed us the methods of conducting various types of integrations of business processes using the Magento 2 platform.

Thanks to their knowledge we were able to start large-scale sales based on the dropshipping model in numerous marketplaces while minimizing our implementation costs. Independently, together and on an ongoing basis we are developing the business functionalities which are of key importance to us.

How many people from the vendor's team worked with you, and what were their positions?

PM, Head of Magento Team, Magento Backend Developer, Magento Frontend Developer, Tester

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Rapid implementation of marketplace sales. Significant growth in online sales.

Describe their project management style, including communication tools and timelines.

Internally, within the organisation, the team communicates using Jira, which is used for all IT projects. The team of programmers, testers, project managers and the client all have ongoing access to the status of the particular tasks within the project.

Externally, especially directly with the client, communication is conducted using Asana, phone calls and the Google Meet platform.

What did you find most impressive or unique about this company?

That we were able to start working right away closely with agility and goal-oriented fashion was impressive.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

We sell high quality seed of flower meadows. Our goal is to accelerate the re-introduction of flower meadows into the landscape of cities and rural areas. We advise and inspire both B2B and B2C sectors. I’m co-owner of the company

For what projects/services did your company hire grupa KMK, and what were your goals?

We hire KMK for creating an e-commerce and website, creating visual identity and marketing communication. Goal: Grow of e-commerce sales and grow of generated leads for large-scale meadow creation projects for cities and companies.

How did you select grupa KMK and what were the deciding factors?

They were recommended via social media by a Marketing Manager of the company they work with for a few years now.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design and development of Magento 2 e-commerce. Design and development of website based on custom CMS. Design of visual identity. Creation of marketing communication strategy for B2B and B2C.

After one year of sales, we have asked grupa KMK to handle 100% of the e-commerce distribution.

How many people from the vendor's team worked with you, and what were their positions?

Project coordinator; Researcher, UX/UI Designer, Illustrator, Backend Developer, Front End Developer, Magento Developer, Copywriter.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Nearly +400% of growth in sales yea-over-year.

Describe their project management style, including communication tools and timelines.

Grupa KMK co-created the scope and planned the project. They suggested asana tool, which was used to handle day-to-day communication, planning, prioritizing tasks and reporting on progress.

During the project they have organized appx 5 meetings to summarize certain phases and conclude on further steps for the project.

What did you find most impressive or unique about this company?

The degree to which they helped define the proper scope, and were able to work almost independently, engaging us only in crucial moments of the project.

Are there any areas for improvement?

Initial Magento 2 training for our team could be more extensive.

Please describe your company and your position there.

Inter-Elektro S.A. is a purchasing group created to represent the common interests of electrical wholesalers belonging to the Group. Currently, the over 50 electrical wholesalers belong to Inter-Elektro S.A., and their cooperation is aimed at strengthening the position of the entire Group as well as its individual members for the Polish and European distributors market. I’m the Chairman of the Board of the company.

For what projects/services did your company hire grupa KMK?

We hired grupa KMK to design and develop system that integrates 300+ distributors and producers on electrical market.

What were your goals for this project?

Creating an IT system that will improve the operation of Inter-Elektro S.A. and its users by: - collecting and sharing information on product stocks and allowing purchases between Group members, - increasing the efficiency of use of warehouse space, - creating reports for Inter-Elektro S.A. that enable better understanding of current market trends and proactively respond to customer needs, - ensure a high level of system security.

How did you select this vendor?

They have been proposed by one of our members, who has a successful long-run cooperation with grupa KMK.

Describe the project and the services they provided in detail.

Grupa KMK was responsible for: comprehensive project management, integration with external ERP systems, back-end Development & front-end Development, coordination and design management, UX / UI project, naming, visual identification and illustrations.

What was the team composition?

Project coordinator; Backend Developers, Front End Developers, UX/UI Designer, Illustrator, Content Manager

Can you share any information that demonstrates the impact that this project has had on your business?

It has accelerated our transition towards highly automated key business processes between 400 stakeholders working in different ERP and e-commerce environments.

How was project management arranged and how effective was it?

The project has started with a series of workshops. First - with the Board, then with more of identified stakeholders. As a result of those workshops, the vision, documentation (SRS) and MVP of the project was created. This few phases were a limited risk and highly beneficial for us as allowed to set up a proper scope for the project. After that, the ongoing development has started. Every few months grupa KMK presents live to the stakeholders the progress and plans for future development.

What did you find most impressive about this company?

The distinguishing features of the work of the grupa KMK are timeliness, flexibility, availability, professionalism and most importantly the ability to present complex programming solutions in an accessible form.

Are there any areas for improvement?

Communication of progress towards all stakeholders.

Please describe your company and your position there.

KOSMOS is a cult skateboarding and snowboarding brand in Silesia. We started up as a skate shop in the 1990s. At the moment we are the biggest distributor in central Europe of the biggest snowboarding brand in the world – Burton. I am a business owner.

For what projects/services did your company hire grupa KMK?

We were looking for a e-commerce developer that would migrate our e-commerce to Magento 2 platform, refresh our visual identity and increase sales.

What were your goals for this project?

The goal was to move seamlessly to new platform (Magento 2), design refreshed storefront and to strengthen our visual communication. Overall goal was to increase sales.

How did you select this vendor?

grupa KMK was recommended by one of companies that was providing us ERP integration services.

Describe the project and the services they provided in detail.

Services included in the project: Market research, visual identity refreshment, design and implementation - Magento 2, constant development of new features and optimization.

What was the team composition?

Project leader, Magento Developer, Graphic / UI designer, Researcher, Analyst,

Can you share any information that demonstrates the impact that this project has had on your business?

We saw an instant growth of sales right after the launch of the new store.

How was project management arranged and how effective was it?

Grupa KMK co-created the scope and planned the project. During the project they have organized appx 5 meetings to summarize certain phases and conclude on further steps for the project. They were left with a lot of freedom, which made the project not very engaging for us, what was beneficial for us.

What did you find most impressive about this company?

The extent to which that they can be left alone with the project and they will take care of it.

Are there any areas for improvement?

No, the cooperation was good.

Please describe your company and your position there.

Ostrowski Handel Internetowy is a leader on the lighting and electrics market in Polish e-commerce. We are the owner of the following stores: DobreGniazka.pl, LuxMarket.pl, OtoLampy.pl, DobreBezpieczniki.pl, Helukabelsklep.pl, KableSklep.pl, and ASAPlastici.pl. I am a business owner.

For what projects/services did your company hire grupa KMK?

Consulting, design and technological development that would build an advantage and significantly expand our business.

What were your goals for this project?

Increased sales, process automation.

How did you select this vendor?

Grupa KMK was recommended by a Project Manager who had previously completed a large project with them.

Describe the project and the services they provided in detail.

Grupa KMK is key technology, design and marketing partner for us. The scope of work in a nutshell:

• IT Infrastructure:
  • Designing IT architecture
  • Scaling and optimisation in order do handle ever-increasing traffic
  • Security
  • High SLA
• Development of:
  • external integrations
  • emergency procedures
• Backend development:
  • Development of custom e-commerce engine including weekly delivered new functionalities and tens of integrations for dropshipping purposes.
• Frontend development:
  • Development of custom made PWA multiple storefront connected via tailored API.
• UX and UI design:
  • Innovation development based on:
    • Trendwatching
    • Testing 
    • In-depth-interviews,
    • Desk research
    • Marketing strategy and execution via Google Ads, Facebook, Mailings etc.

What was the team composition?

IT supervisor and project coordinator, Design Coordinator, Backend Developers, Frontend developers, UX/UI Designers, Analyst, Marketing Manager. Appx. 500 man-hours per month.

Can you share any information that demonstrates the impact that this project has had on your business?

Steady growth of 30-40% year-over-year for 5 consecutive years. We became 2nd in national e-commerce market in our category and became key partners for producers to launch new products.

How was project management arranged and how effective was it?

The strategic direction of our company's technological development is co-created by the owners of the grupa KMK. Areas for growth are determined by us and by the grupa KMK. Works are accounted in the Time and Material model, which enables agile and quick decision making and relieves cooperation from too extensive analyzes, over defining the scope and time consuming change management.

For project management, the grupa KMK proposed the ASANA tool, which provides daily and direct communication between our team and grupa KMK team members.. In addition, meetings are organized quarterly during which we jointly determine the direction of further development.

What did you find most impressive about this company?

Constant business contact based largely on mutual trust and respect impresses. This is less and less common, and at the same time is extremely effective in business.

Are there any areas for improvement?

None

Please describe your company and your position there.

Katowice – the Garden City is the main cultural institution of Katowice City. The Silesian Blues Trail is a unique project in the world, where history of music is told by the people who took part in the making of it.It is a project that introduces places (bars, clubs, concert venues) in Silesia, where polish blues originated. A centerpiece of Silesian Blues Trail is an app that guides fans and broader audience through iconic places.

For what projects/services did your company hire grupa KMK?

We’ve hired grupa KMK to design and develop multiplatform mobile app.

What were your goals for this project?

The goal was to design an engaging experience that will stimulate users to travel around key spots in Silesian blues and get familiar with the story of it. The app should work both on iOS and Android and had to be created within limited budget.

How did you select this vendor?

Grupa KMK has been one of recommended companies that had relevant experience and portfolio.

Describe the project in detail.

Grupa KMK conducted concept workshops, advised on technology and architecture of the final solution. Designed UX and UI, developed and placed the app in Google Play and AppStore.

What was the team composition?

Project Supervisor - IT and Development; Project Supervisor - UX/UI, Developer, UX/UI Designer

Can you share any outcomes from the project that demonstrate progress or success?

The application, which is the basis for the Silesian Blues Trail has been working since the end of 2016. This project has contributed to Wojciech Mirek’s – the person responsible for the project from the Garden City – being awarded the title of the Person of the Year in 2016 in Katowice.

How effective was the workflow between your team and theirs?

The starting point of the project was the extraordinary content – memories of blues icons telling about the clubs that make up the map of blues in Silesia. Grupa KMK took over Project Management after first meeting. Two Projects coordinators - one overlooking technology, scope and schedule; second Coordinator - working with the design team to provide best possible experience and UI. The project was fast-paced and delivered on time.

What did you find most impressive about this company?

We felt like the team members of grupa KMK shared enthusiasm for the project and took responsibility for overall quality of the product.

Are there any areas for improvement?

Stronger emphasis on marketing of such a product (mobile app).

Introduce your business and what you do there.

I’m a regional marketing manager for UGI East, a part of UGI Corporation. The company operates in the liquified petroleum gas (LPG) and energy market across the whole world. UGI East operates in the Polish, Czech, Slovak, Hungarian, and Romanian markets. 

What challenge were you trying to address with grupa KMK?

We were creating a new website for the Polish brand, as well as conducting research about how customers were seeing us and how we could properly communicate our product value to them. So, it was not only UX, but also some behavioral aspects of the website. It was a complete approach to the creation of the new website, not just the technical part.

What was the scope of their involvement?

We conducted research, created some personas based on that, and then decided how to build the website based on Joomla. grupa KMK created custom coding, including a module that allows us to launch small landing pages without their involvement, based on our online campaigns and promotions.

Later on, because we were pleased with how the website looked and performed, we copied the template to other markets, including Austria, the Czech Republic, and Slovakia. We’re now analyzing the Hungarian version of the website. grupa KMK is collaborating with us on a daily basis, providing updates, working on changes, software issues, hosting, and stuff like that.
    
How did you come to work with grupa KMK?

We sent out a call for tender and approached around two dozen companies across Poland— some that we knew and some that were recommended by our employees and external partners. grupa KMK gave us the best offer and approach. They were eager to collaborate with us and able to think not only about the technical aspects but also behavioral ones. That caught our attention, so we decided to collaborate with them.
 
How much have you invested with them?

We’ve spent about $30,000–$40,000. We have a monthly fee with varying hours for coding, graphic work, management, and so on.
 
What is the status of this engagement?

We started working together in January 2017. They’re currently responsible for five countries, and we have continuous work for website optimization and updates.

What evidence can you share that demonstrates the impact of the engagement?

We’re planning to launch a new version of the website soon for the Hungarian market. We have an ongoing contract for continuous improvements.
 
How did grupa KMK perform from a project management standpoint?

grupa KMK provides reporting through which we can track hours and assets that they’ve worked on. We have monthly reporting covering the broad scope, in terms of timeline and budget, and we use Asana for live tracking. We always agree on timelines beforehand.
 
What did you find most impressive about them?

When we put out the request for tender, every candidate was focusing on some fancy solution with features we really didn’t need. A lot of our business is done offline, and the communication needed to precisely target people in villages and small towns, many of them older and not internet-savvy. 

grupa KMK understood our company and took a personalized approach to the project that addressed our needs. They made tailored solutions for us, not a templated response that they’d clearly used with other customers.
 
Are there any areas they could improve?

I wasn’t involved with the technical part of the website; that was handled by the specialists in our team. Every solution can be done better, but I can’t think of anything specific right now.
 
Do you have any advice for future clients of theirs?

Clients should be honest and open in terms of what they’re offering to their users or end clients. Listen to what grupa KMK has to say, but also be open to challenge them. If you tend to make simplifications, pay attention to this and avoid any shortcuts to fully benefit from what grupa KMK can do.

Please describe your company and your position there.

It's a stroller manufacturing company. I'm e-commerce manager.

For what projects/services did your company hire grupa KMK?

Design e-commerce solution for b2c.

What were your goals for this project?

web development and the e-commerce it architecture for b2c

How did you select this vendor?

We met KMK on E-commerce fairs. Decison was made after serval of meetings.

Describe the project and the services they provided in detail.

graphic design of the web, magento implementation, implementation of multi-language web, additional web function implementation

What was the team composition?

1 pm, 1 web manager, 1 graphic designer, 2 web developers, 1 copywriter, 1 account manager

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to KMK we established e-commerce business selling our products in Poland and worldwide

How was project management arranged and how effective was it?

Responsiveness was great, communication was fluent supported with Asana. Mostly deadlines were met. They were able to prioritize tasks well.

What did you find most impressive about this company?

Communication and effective problems solution.

Are there any areas for improvement?

bigger It developement team to realize urgent tasks faster