What evidence can you share that demonstrates the impact of the engagement?
There were a couple of components to our technology we had envisioned yet weren't sure how they would be reflected in reality. DeliverEasy hasn't launched as a business just yet so we can't give too much away, however they followed our requirements to a T, we are very impressed with the results.
How did Groove Technology perform from a project management standpoint?
Fantastic. As mentioned earlier, Groove Technology provided Jira and Confluence (Atlassian) project management tools. We had regular video conference, Skype chats, emails, and were all ready and available when needed.
We were about halfway through one of the final milestones of the project (build phase) when COVID-19 struck and like most cities around the world, Ho Chi Minh was also put into lockdown meaning their entire team was forced to work remotely. Their transition was seamless, in fact, we may not have even known if they'd not told us.
What did you find most impressive about them?
They worked seamlessly and paid attention to detail. The team asked a lot of questions to make sure they understood what we wanted. Everything was spot on.
Are there any areas they could improve?
No, there was nothing negative about the project.
Do you have any advice for potential customers?
Be prepared yourselves, have a good understanding of your requirements, and make sure you have allocated time appropriately to work with the team because they will be ready day one to hit the ground running. This is a slick operation where no time is wasted and if it is it's likely on you for not being prepared enough.
The team at Groove Technology delivered precisely what the client wanted. They met deadlines and communicated clearly throughout the process. Customers can expect a team that asks the right questions and works hard to find exceptional solutions.