What evidence can you share that demonstrates the impact of the engagement?
The site gets around 3000 more page views a month since Grey Sky finished the redesign. User feedback has been overwhelmingly positive with people describing the new site as “amazing.” There’s so much content available on the frontend that some users don’t bother to log in. Other users have pitched ideas to further improve the site, but no one’s said they’re disappointed with the updates we’ve made.
How did Grey Sky Media perform from a project management standpoint?
They reliably tracked their hours and handled the engagement professionally. If something looked like it was going to drive us over budget, they told us up front and did their best to mitigate that. We used Trello to track their progress during development, but they’ve since switched to using Teamwork as a project management tool. We primarily communicate via email or phone. We also try to schedule in-person meetings every couple months.
What did you find most impressive about them?
I was extremely impressed with their personality and enthusiastic approach to the project. They were really excited to help our organization and promote their services by building a great product. It seemed like a passion project for them.
Are there any areas they could improve?
I don’t have any reasonable suggestions. They were great.
Do you have any advice for potential customers?
Grey Sky is a smart team with a lot of innovative ideas. When working with them, be prepared to hear things that you hadn’t considered before. New ideas can be a good thing, or they can be distracting. They try to come up with imaginative solutions to every situation and I think that’s a strength. Go into the engagement with an open mind and hear what they have to say, but also have the assertiveness to select the straightforward option when it’s more beneficial.