Lightning fast webapps

We partner with companies to design & build custom websites & apps that engage visitors and inspire action.

 
$50,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
1999
Show all +
Rocklin, CA
headquarters
  • 5701 Lonetree Blvd #315
    Rocklin, CA 95765
    United States

Portfolio

Key clients: 

We work with clients of all sizes, from fortune 500 to local and regional enterprises. 

Moksa Brewing

moksabrewing.com

Reviews

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Web Development and Design for Business Service Company

“They were really excited to help our organization and promote their services by building a great product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2015 - Jan. 2016
Project summary: 

Initially engaged to perform a simple update, Grey Sky redesigned and rebuilt a MODX website. They completely reorganized the backend and developed a section of the site only accessible to certain users.

The Reviewer
 
11-50 Employees
 
San Francisco, California
CIO, Business Service Firm
 
Verified
The Review
Feedback summary: 

The site gets thousands more page views per month since the overhaul. Users love the modernized aesthetics and intuitive frontend. Grey Sky proactively engaged in project collaboration to provide creative solutions whenever possible. They love what they do and are willing to go beyond expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of a business service firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Grey Sky Media?

Our website was built over 10 years ago and it showed. We initially hired Grey Sky to update and refresh the site.

SOLUTION

What was the scope of their involvement?

First, Grey Sky did a full audit of our site and found it to be in worse shape than we thought. It was built so poorly that they proposed a complete website overhaul. We agreed and adjusted the scope accordingly. They proceeded to rebuild the entire architecture of the site’s MODX CMS by restructuring the hierarchy of folders and using templates to optimize their code.

They integrated additional features to facilitate communication between the public and contacts within our organization. They also utilized responsive web design to ensure the site is user-friendly on any device. Additionally, they developed a section of the site that’s inaccessible to the public. Only users with sign-in information have the privilege of accessing some content. Grey Sky continues to host the site and performs ongoing maintenance. That includes bug fixes and providing scheduled enhancements.

What is the team composition?

Their owner was our primary point of contact during the project. Now that the site’s complete, I email their general support address.

How did you come to work with Grey Sky Media?

I searched online for MODX developers and Grey Sky was the only firm that returned my phone calls.

What is the status of this engagement?

This project took place from January 2015–January 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site gets around 3000 more page views a month since Grey Sky finished the redesign. User feedback has been overwhelmingly positive with people describing the new site as “amazing.” There’s so much content available on the frontend that some users don’t bother to log in. Other users have pitched ideas to further improve the site, but no one’s said they’re disappointed with the updates we’ve made.

How did Grey Sky Media perform from a project management standpoint?

They reliably tracked their hours and handled the engagement professionally. If something looked like it was going to drive us over budget, they told us up front and did their best to mitigate that. We used Trello to track their progress during development, but they’ve since switched to using Teamwork as a project management tool. We primarily communicate via email or phone. We also try to schedule in-person meetings every couple months.

What did you find most impressive about them?

I was extremely impressed with their personality and enthusiastic approach to the project. They were really excited to help our organization and promote their services by building a great product. It seemed like a passion project for them.

Are there any areas they could improve?

I don’t have any reasonable suggestions. They were great.

Do you have any advice for potential customers?

Grey Sky is a smart team with a lot of innovative ideas. When working with them, be prepared to hear things that you hadn’t considered before. New ideas can be a good thing, or they can be distracting. They try to come up with imaginative solutions to every situation and I think that’s a strength. Go into the engagement with an open mind and hear what they have to say, but also have the assertiveness to select the straightforward option when it’s more beneficial.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was along the lines of what we anticipated.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer