What was the scope of their involvement?
They redid the frontend of our website from scratch and adjusted the backend of our app as well. It needed to be mobile-responsive and SEO-friendly. We also asked them to provide a mockup and redo of the backend as well. They used PHP, AWS, and a lot of databases and tables.
They offered a couple of design templates for me to look at as we talked about how navigation should work. They requested that I provide a color theme, font, and other preferred attributes. Everything was designed from the ground up to match my preferences.
We have had several phases of the project. The frontend of the website was redone, which was the easiest because all of the information is very static. Then, we moved onto the application which they recreated. We are currently trying to add additional features. Additionally, we need payment solutions and need an application to be developed. It seems like GrayCyan is capable of delivering those.
When officers use the app, they can access the live database. When an officer shows up to a property, they can pull up data immediately. So, the uptime for our website needed to be consistent. It can’t go down for a minute. They manage the MySQL servers as well as .NET.
What is the team composition?
I worked with Nishkam (Founder). He also has a team of technical people, and he provided me their information. He helped me with server set up and dealt with the more technical stuff with his team.
How did you come to work with GrayCyan.com?
Initially, I sought help from someone else but it wasn't a good match. I found GrayCyan's website online and checked out their past work. I was very satisfied with the design language that was there. I wanted to reach out to someone that could work with me one-on-one. Nishkam was the first one to respond and was one of the first ones to continue our discussion over time.
How much have you invested in them?
So far, we've spent $11,000, which is under my budget.
What is the status of this engagement?
I began working with them in June 2019, and the work is still ongoing.