Anything is Possible

Founded in 2003, Gramercy Tech is a New York and LA based digital laboratory specializing in concept creation, design, software development, production, and execution for events. Combining our versatile event production experience with imaginative approaches, Gramercy Tech produces remarkable large-scale events that reimagine interactive experiences through the use of avant-garde technology – from virtual reality to motion control to reactive digital signage.

Our team of creators and engineers work with clients to beautifully execute their ideas.

Over the years Gramercy Tech has created exceptional apps and innovative digital solutions for a number of high-profile clients, including Pensa, Citigroup, Goldman Sachs, Bentley, and Blizzard Entertainment. Many of our projects stem from strong and longstanding relationships and our ability to understand the unique needs of our clients.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2003
Show all +
New York, NY
headquarters
  • 989 Avenue of the Americas, 18th Floor
    New York, NY 10018
    United States
other locations
  • 1925 N Vermont Ave
    Los Angeles, CA 90027
    United States

Portfolio

Key clients: 

Acxiom, Bentley, Buick, Cadillac, Canon, Capital One, Chevrolet, Citi, The Clinton Foundation, Comedy Central, CoverGirl, The Daily Show with Trevor Noah, Delphi, Douglas Elliman, ExxonMobil, GE, HBO, iHeartRadio, Sherwin Williams, State Farm, Subaru, Time Inc., Toca Boca, Verizon, UPS

Eventfinity

Custom

Eventfinity provides event organizers with a user-friendly dashboard where they can quickly and easily access attendee data, submit updated information, and control the design and layout of the app, keeping their audience engaged.

 

Secure

Ensuring your data is secure is of the utmost importance to us. When users log in to the app, they are

issued a unique verification token which allows them to see materials for only the events they have access to. All data is protected with SSL and all files are stored privately in the cloud.

 

Robust

With a built-in augmented reality camera, Bluetooth readers, and live Q&A and polling, the app has the ability to create a robust user experience. Eventfinity is also the backbone of other event-wide activations such as reactive digital signage, gamification, check-in, registration, and badging.

Edgar

EDGAR is Live.

Edgar is a live and editable voice transcription service. Simply plug in a sound board and you can have instant transcripts, data visualizations, and live translations.

TrainingGo

Using an entire venue to your advantage is often an overwhelming ordeal - and requires a lot of gear. AR is a perfect way to occupy a large space simply by downloading an app. Finding hidden clues appeals to people of all ages, at every kind of event, and with AR we can create custom scavenger hunts that travel with you.

Interactive Projections

Want to create a memorable multi-sensory experience for your next event? Incorporate interactive projections to any centerpiece and have guests talking! From shaking a hand to blowing out a digital birthday cake, lively sounds and dynamic projected animations are triggered through a series of physical interactions, taking ordinary to extraordinary!

Entertain guests by telling your company’s story through a novel and

unique approach. The sky is the limit here, as interactive projections are quite versatile. The objects, sensors, and animations of your choosing are easily customizable and can be conveniently modified to fit your specific branding or theme.

Interactive Screens

Badging

Reviews

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Multiple Devs for Event IT Company

"Every single person in Gramercy Tech’s team loves what they’re doing."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2003 - Ongoing
Project summary: 

Gramercy Technology provides a suite of development skills for an events tech company. Major deliverables have included custom apps and a RFID video wall that shows personalized messages to event attendees.

The Reviewer
 
1-10 Employees
 
New York, New York
Pablo Taboada
CEO, Geared Graphix
 
Verified
The Review
Feedback summary: 

Gramercy Tech has a youthful energy that drives them to stay ahead of the competition. The team is truly passionate about their work, and they always deliver, even when the task seems impossible. They are committed to personal relationships in their work.

BACKGROUND

Introduce your business and what you do there.

My name is Pablo Taboada, and I am the owner of Gearedgraphix. We are an IT and design company specializing in meetings and events for Fortune 500 companies in the automotive industry, credit cards, pharmaceuticals, beverages and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We needed to fulfill our programming needs. In other words, anything related to technology, writing code, and putting the company on a higher step compared to everybody else, when it came to gadgets and state-of-the-art tech.

SOLUTION

What was the scope of their involvement?

We specialize in Wi-Fi solutions, and needed a company that could develop an app for a particular customer.

One of our tasks was building a RFID video wall which would deliver personal information for people going through it, interacting with attendees of different meetings.

How did you come to work with Gramercy Tech?

Their owner, Jeremy Patuto, was an IT person for one of the production companies we’d used. He decided to start his own company around 12 years ago and contacted us about it. As the business changed, and apps became more prevalent and usable, we started getting requests from our own clients for building one for scheduling and other tasks. We went to Jeremy, and found that this was exactly what they specialized in.

How much have you invested with Gramercy Tech?

The cost of Gramercy Tech’s work has been above $1 million per year, over the last two to three years. Our needs have changed more recently, and we haven’t gotten as many requests for Gramercy Tech’s services.

What is the status of this engagement?

We started working with Gramercy Tech’s founder almost 14 years ago. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

This isn’t necessarily an age-related issue, but Jeremy is probably the oldest person in Gramercy Tech. Most employees have an average age of 23 years, and they are driven by technology. They’re passionate about what they do, and no one in that company is sitting behind a desk, waiting for a paycheck. They’re all aiming to be one step ahead of any competitor, which I’m sure they are.

I own my own company and have been in business for 20 years, so I’ve learned how to read people’s minds and identify the ones who are simply waiting for a paycheck from the ones who love what they’re doing. Every single person in Gramercy Tech’s team loves what they’re doing. I hate to use the word “nerds”, but that’s what they are, just like myself. I’ve always said to my wife that, had I not been in IT, I would have been broke, since I’d be buying all the technology, and not generating revenue out of it. I need to have the latest and greatest of everything on the market, regardless of whether I use it or not. I see the same thing with Jeremy, with the only difference being that, instead of buying the product, Gramercy Tech develops it.

How did Gramercy Tech perform from a project management standpoint?

I am not aware of how project management is handled on their end. I am in contact with Jeremy and also talk to some of the developers from Gramercy Tech. We have an agreement by which, even though we are a technology-driven company, we need to talk over the phone, not through email, and we need to see each other face-to-face at least once a month. We meet in the city for coffee or sushi near our office, and, even though we may talk about personal stuff in many cases, we also talk business. I have a somewhat special relationship with Gramercy Tech, even though they consider me a client.

What did you find most impressive about Gramercy Tech?

The first thing that their team will say to me is “It can be done”. I never heard of any challenge being impossible, which gives me confidence when talking to my own clients, and they bring unique demands. The first thing I tell them is also “It can be done”, since I know that I’ll get the same answer from Gramercy Tech.

We used to contact competitors about advertisement technology which we were unsure existed. If something would cost too much to develop with Gramercy Tech, we would go to another developer and ask them for a similar product. The first response was usually “Not a chance, we can’t do it”. We gave up contacting any other people, and, whenever we need something, we go to Gramercy Tech.

Are there any areas Gramercy Tech could improve?

No.

5.0
Overall Score We’ve never had a mishap over all these years.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always delivered.
  • 5.0 Cost
    Value / within estimates
    I can’t compare Gramercy Tech to other companies, but every quote we’ve received from them has been reasonable. I have no reason to give them less than a 5.
  • 5.0 Quality
    Service & deliverables
    Gramercy Tech has never failed when they promised something.
  • 5.0 NPS
    Willing to refer
    Without a doubt.

App Dev for Event Production Agency

"Gramercy Tech has brought wisdom and knowledge, helping us make a better, smarter product."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Gramercy Tech developed an iPad and iPhone app for the company, among other projects, including the development of a web-based CMS [content management system].

The Reviewer
 
11-50 Employees
 
New York, New York
Clay Francis
Digital Manager, BlueprintNYC
 
Verified
The Review
Feedback summary: 

Gramercy Tech was flexible during the collaboration and accommodated any requests or changes. They really understood the business and needs. Users enjoyed the usability and versatility of the events' app, as well as its flexible design.

BACKGROUND

Introduce your business and what you do there.

My name is Clay Francis, and I run the digital department of Blueprint NYC. We’re a production and internal communications agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We were looking for a proprietary app for our business, as well as other solutions like microsites and email campaigns.

SOLUTION

What was the scope of their involvement?

Gramercy Tech developed an iPad and iPhone app for us, among other projects. We were working with four or five developers for the development of our apps and web-based CMS [content management system].

How did you come to work with Gramercy Tech?

We found Gramercy Tech through a connection from industry peers. We work in a freelance-based field, so many vendors work together. Gramercy Tech was a great fit because they had knowledge around the event business. Our clients change their minds at the last minute, and things are very deadline-based. Gramercy Tech was flexible in working with us, even with these changes. They really understand the business and our needs.

How much have you invested with Gramercy Tech?

The cost of our app project was between $50,000 and $100,000.

What is the status of this engagement?

We started working with Gramercy Tech almost four years ago. The apps were completed in a six-month iteration, but we have an ongoing engagement with Gramercy Tech. They have a need to evolve.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our attendees had to use the apps in order to navigate through events successfully. We’ve had some very successful metrics and have received feedback from people who have used other event apps. They enjoy the usability and versatility of the app, as well as its flexible design.

The app is hosted on Amazon Web Services and has great uptime. We’re really happy with Gramercy Tech’s work, as are our clients.

How did Gramercy Tech perform from a project management standpoint?

Gramercy Tech uses the Scrum methodology and Trello for project tracking. They’ve come a long way in the four years of our relationship and have come to hit on all cylinders. There’s great attention to detail, which is important since our clients are picky and want changes at the last minute. The response time is great with Gramercy Tech. They’re always available and respond quickly when we need to get in touch with them.

What did you find most impressive about Gramercy Tech?

Gramercy Tech understands events, and how attendees experience them. This is unique to their company, and it is one of their main focuses as a company. Because Gramercy Tech comes from a production side of things, they also understand what the people producing the meeting are going through, as well as the clients putting on the event.

Are there any areas Gramercy Tech could improve?

In the beginning, Gramercy Tech was a smaller and scrappier company. The project management did need a bit of work, but, in the time we’ve worked with them, they’ve realized and met that challenge.

5.0
Overall Score Gramercy Tech’s service is great, they deliver good products and can take our needs, advising us when we’re a bit off. Gramercy Tech has brought some wisdom and knowledge, helping us make a better, smarter product.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Timelines will sometimes flip, but Gramercy Tech has always delivered before the final deadline.
  • 5.0 Cost
    Value / within estimates
    Because of the size of the company, Gramercy Tech is able to have a little less overhead. They’re well-priced for a Manhattan agency.
  • 5.0 Quality
    Service & deliverables
    Gramercy Tech’s service is responsive, and the deliverables are always what we’ve asked for.
  • 5.0 NPS
    Willing to refer
    I have recommended Gramercy Tech and continue to do so.

App Development for Transportation Company

"Everyone on Gramercy Tech’s team, from their founder to the developers, was phenomenal to work with."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Gramercy Tech developed a standalone mobile app for a conference, allowing users to view relevant information and connect with each other.

The Reviewer
 
10,001+ Employees
 
Atlanta, Georgia
Communications Manager, Transportation Company
 
Verified
The Review
Feedback summary: 

Gramercy Tech’s app received positive feedback from the conference attendees, which shows the team’s commitment to quality results. The team’s response time was phenomenal, allowing them to deliver within an accelerated timeline and solve problems outside the project scope.

BACKGROUND

Introduce your business and what you do there.

I am the communications manager of a mailing service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

The challenge was to develop an agenda application for an employee conference. It should allow users to view all session information and connect with fellow attendees via their mobile devices.

SOLUTION

What was the scope of their involvement?

We used a product called Paperless Events. Over the course of the project, we have worked with around four people from Gramercy Tech organization.

How did you come to work with Gramercy Tech?

We received a good reference from the production company that handled the staging for our meeting. They had used Gramercy Tech in the past and recommended that we take a look. After looking at their work, we ended up replacing a homegrown system with Gramercy Tech’s solution.

How much have you invested with Gramercy Tech?

The cost of Gramercy Tech’s work was between $10,000 and $50,000.

What is the status of this engagement?

The status is complete, but we have an open-end arrangement to develop the product further. The development took around eight weeks, which was a compressed timeline for doing everything we needed to do.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Gramercy Tech gave us day-to-day metrics of who was logging into the system and how much they were using it. We saw 100% adoption for the application, which, from our perspective, was highly successful. The usage metrics are skewed by the fact that our attendees had to use the app, but we’ve had some anecdotal feedback on how easy it was to use. The app was much better than what we’d used in the past.

How did Gramercy Tech perform from a project management standpoint?

We worked on an accelerated timeline, so we’ve had a number of daily status calls while working directly with the developers. In terms of response time, Gramercy Tech was phenomenal. I’ve worked with many developers in many companies, and I’ve told Gramercy Tech that I’d never used such a helpful and responsive team in all my career.

What did you find most impressive about Gramercy Tech?

Gramercy Tech took a yes attitude to everything we requested, and never refused to do something, or deemed it as external to the product. “We can’t do that” was never the first response. After looking at a problem, Gramercy Tech did tell us about elements that weren’t achievable within our timeframe, but they always have a willingness to listen to what we needed and attempted to figure it out.

Are there any areas Gramercy Tech could improve?

I can’t think of anything. We’ve worked through every single challenge.

5.0
Overall Score Everyone on Gramercy Tech’s team, from their founder to the developers, was phenomenal to work with. They pitched in whenever we needed them to.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We were working on a compressed timeline. Even though Gramercy Tech had other ongoing projects, they worked us in.
  • 4.0 Cost
    Value / within estimates
    We haven’t gotten the final bill yet.
  • 5.0 Quality
    Service & deliverables
    Gramercy Tech delivered everything we asked for, even though we were making changes on the fly during the event.
  • 5.0 NPS
    Willing to refer
    We have a call with some business partners regarding an event they’re organizing, and we will definitely recommend Gramercy Tech.

Web Dev for Global Communications Consulting Firm

"Compared to others, Gramercy Tech's backend is more robust and easier to transfer to other event applications."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Assigned developers built robust websites that facilitate events management for major conferences, including features like on-site registration and badging.  

The Reviewer
 
51-200 Employees
 
New York, New York
Consultant, Global Communications Consulting Firm
 
Verified
The Review
Feedback summary: 

Gramercy Tech proved to be capable of handling the dynamic requirements of the events production space, with a flexible, responsive, and resourceful project team.

BACKGROUND

Introduce your business and what you do there.

Richard Attias and Associates specialize in large global conferences, specifically organizing government and problem-solving conferences. We do work in Saudi Arabia, Dubai, Africa, and Argentina. I am a director in the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We needed solutions for on-site registration and badging.

SOLUTION

What was the scope of their involvement?

Gramercy Tech has developed websites for a number of conferences, including a healthcare one at Stanford University. They also handle the transfer of attendees as well as communication.

How did you come to work with Gramercy Tech?

Gramercy Tech’s partner used to be my IT manager at a previous job. I had faith that he knew what he was doing.

How much have you invested with Gramercy Tech?

Each of our projects had a cost of between $25,000 and $50,000.

What is the status of this engagement?

Our initial project was completed. The one for Stanford University is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We've mostly received verbal feedback. Gramercy Tech is easy to work with, flexible, and available. Compared to others, Gramercy Tech's backend is more robust and easier to transfer to other event applications. Gramercy Tech is also a cost-effective company.

How did Gramercy Tech perform from a project management standpoint?

The communication has been mostly verbal, relating to the production schedule. I don't like using tools like Microsoft Project.

What did you find most impressive about Gramercy Tech?

Gramercy Tech also has very creative and capable programmers. They have done a lot of work for event production companies like ours, which means that they a good understanding of the field. There are many other agencies who think they understand events, but they don't. Our activity is last-minute and ever-changing; no two events are ever alike.

Are there any areas Gramercy Tech could improve?

No.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended Gramercy Tech.

Mobile App Dev for Children's Game Development Company

"Not only do they have the technical capabilities, skillset, and staff, but the company as a whole will care about the end result, and they take pride in the work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2016 - Ongoing
Project summary: 

Gramercy Tech built and scaled-up the major components of a platform for the company. Their iOS developers built the product using Objective-C, native Android and Ruby on Rails. 

The Reviewer
 
50-100 Employee
 
New York, New York
Technical Director, Gaming
 
Verified
The Review
Feedback summary: 

The quality of the product was cited as fantastic and the team was proactive with communications. The key strength was Gramercy Tech's ability to make it feel as if they're a part of the team and can contribute to the success of the platform.

BACKGROUND

Introduce your business and what you do there.

We are a digital company developing apps for kids. I work as the technical director on the TV portion of our activity in our New York office. We have between 50 and 100 employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We were trying to add scalability. There had been a switch in our tech approach, and we were migrating from our current Unity build for the iOS application to a native version. Our deadline hadn't changed, but the staffing needs had.

SOLUTION

What was the scope of their involvement?

We initially engaged Gramercy Tech for scaling up and building the major components of our platform. They were more of a partner in the development of the TV platform rather than working as if it was a one-off project. We have also engaged them in building an Android application from scratch, solidifying and bringing our backend codebase up to standard, and building many of the major components in our admin portal.

Throughout our working relationship, Gramercy Tech's iOS developers built our product using Objective-C, and we've also used native Android and Ruby on Rails developers, project managers, backend engineers, and a full-stack team.

How did you come to work with Gramercy Tech?

I found them through a referral from one of my former colleagues at another company who started working for Gramercy Tech. We kept in touch and involved Gramercy Tech in the request for proposal group.

How much have you invested with Gramercy Tech?

The cost depends on the component being worked on. We have worked with Gramercy Tech on projects ranging from $10,000 to $150,000.

What is the status of this engagement?

We started working with Gramercy Tech in February 2016. We don't currently have a need for their services, but Gramercy Tech worked with us up until we announced that the TV platform would be revamped.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our work with Gramercy Tech allowed us to meet deadlines and get the product out. They were an integral part of building the platform, from small-scale pieces to large components. Gramercy Tech did the majority of the heavy lifting, and also served as partners for our small team in New York, allowing us to bounce ideas with Gramercy Tech's CTO, CEO, and project managers, and making the product more complete. The work was always of top quality, and Gramercy Tech was proactive with communication. They worked out of our office depending on what we were doing, and how many resources we were engaging. The quality of our product was fantastic. It performed well, and Gramercy Tech minimized the number of crashes we experienced on the platform, helping us meet requirements for supported devices.

How did Gramercy Tech perform from a project management standpoint?

Gramercy Tech had internal project management tools, including JIRA, but they also integrated into our own software. We gave them accounts for Pivotal Tracker, and they were proactive in providing Gantt Charts, project schedules, and feedback for the scope of work and hours used by the engineering team.

What did you find most impressive about Gramercy Tech?

The key strength is Gramercy Tech's ability to take a single project and make it feel as if they're a part of our team and can contribute to the success of the platform. Even though Gramercy Tech was not working on certain components, if they saw an issue which alarmed them, we were alerted in time and told what would take to get it fixed. If not, Gramercy Tech would simply go ahead and fix it themselves. They were an extended part of the engineering team, which is rare from my perspective.

Even though our work was project-based, most engagements with other third parties stop along with the scope of the work, and they don't give the impression of being a vested member in the result. Gramercy Tech was definitely unique in this regard, and it was why we continued to work with them.

Are there any areas Gramercy Tech could improve?

Not that I can think of.

What tips or recommendations could you share that might increase the likelihood of success with Gramercy Tech?

You can't go wrong in working with Gramercy Tech. Not only do they have the technical capabilities, skillset, and staff, but the company as a whole will care about the end result, and they take pride in the work. Any project on which Gramercy Tech works on will be all the better as a result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    All our engagements with Gramercy Tech were exceptionally reasonable. We had a small budget, but were able to work with Gramercy Tech around it throughout the course of the app's life.
  • 5.0 Quality
    Service & deliverables
    Gramercy Tech was 90% on target for all deliverable dates and in getting things done. The remaining 10% were unforeseen issues which they were able to quickly react to. We would have had greater delays had we not worked with Gramercy Tech.
  • 5.0 NPS
    Willing to refer
    I have recommended Gramercy Tech, and I plan to use them for my next company.

Multiple Developments for Marketing Agency

"When we come up with a crazy idea in partnership with our clients, we turn to Gramercy Tech for help in executing it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Gramercy Tech acts as a partner for digital projects in this ongoing collaboration. They have collaborated with the company in developing event and meeting apps, as well as virtual reality library apps.

The Reviewer
 
11-50 Employees
 
NYC
Conventions, Marketing Firm
 
Verified
The Review
Feedback summary: 

Gramercy Tech was cited a wonderful partner and a highly organized team. They adjusted to the company's needs and have always been open to more efficient approaches. They always deliver on time.

BACKGROUND

Introduce your business and what you do there.

We are a creative production company specializing in strategic training, production, and communication for digital and video campaigns. We're a full-service agency handling corporate clients. I act as executive producer or producer for the company, depending on the project.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

When we come up with a crazy idea in partnership with our clients, we turn to Gramercy Tech for help in executing it.

SOLUTION

What was the scope of their involvement?

Gramercy Tech has collaborated with us on building event and meeting apps, as well as virtual reality library apps and everything in between. They are our partner for our digital problems.

Gramercy Tech has a wide technology skillset. They can code everything on the backend and frontend, acting as a one-stop shop for our work. I cannot get into specifics since I don't personally work with their project managers. My digital producers liaise with Gramercy Tech on a day-to-day basis, while I get involved on a higher level in order to understand our scope and timeline.

The size of the team will vary depending on the scope of our project and the urgency of the need. We have used anywhere from one to ten resources from their team.

How did you come to work with Gramercy Tech?

A colleague came upon Gramercy Tech after an online search for companies which could help us develop a meeting app. It was a great partnership since our company was in its infancy, and the same could have been said about Gramercy Tech. It was a perfect match; we grew up together with them.

How much have you invested with Gramercy Tech?

The cost of Gramercy Tech's work has been significantly above $200,000.

What is the status of this engagement?

Our company has just celebrated its fifth anniversary. I believe that the relationship with Gramercy Tech is at least four years old. We have some ongoing communications projects with Gramercy Tech, and the development flows will vary depending on client needs. I'm not working on anything with Gramercy Tech from an executive producer role, but I have colleagues who are. Gramercy Tech is almost our digital department.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

This might have something to do with our company's position when we met Gramercy Tech, but they've been a wonderful partner. Even though they're a vendor, they know and understand our group. They've done a good job of cultivating a great team, which makes it fun to work on projects. Things become less stressful when working with people we like.

We have partnered with Gramercy Tech on creating an events app which has come to serve tens of thousands of people over the last three years. We have never had any complaints about our technology or the assets we've developed with Gramercy Tech. We've come up with ideas and used them to execute on those. We've always delivered in surprisingly short timeframes, even when clients' needs were unrealistic.

How did Gramercy Tech perform from a project management standpoint?

Gramercy Tech has performed as one would expect from a professional standpoint. They never under delivered, and the team is highly organized. Both of our companies have experimented with different platforms, from Bootcamp to Trello. We have a daily Scrum meeting with our production team and Gramercy Tech's. They have adjusted to our needs, and have always been open to more efficient approaches.

What did you find most impressive about Gramercy Tech?

Jeremy, their owner, has been a great person to work with. He was my introduction to the company. As our groups have grown, we have come to speak less and manage more, but I know that everyone he hires will mimic his personality. Gramercy Tech has fantastic people. The differentiator is on the human side, not the technical one.

Are there any areas Gramercy Tech could improve?

I feel that anything I could name as an improvement is directly tied to what we could have done better. If Gramercy Tech was ever pinched for time, it was because we pinched them after our client pinched us. They've never missed a deadline, and we never performed an installation which failed. In the end, I only care that we delivered.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Cost could also be a differentiator for them. It may be because of the volume of our business, but they were always willing to adjust rates and fees in order to help us win a project. Gramercy Tech is a willing partner in this regard.
  • 5.0 Quality
    Service & deliverables
    Gramercy Tech has always delivered on time.
  • 5.0 NPS
    Willing to refer
    Gramercy Tech would be my first recommendation, and I have referred them.