GraelTech Media

Please describe your company and your position there.

I am the owner of Lusso Motorsports Group in Scottsdale Arizona, we specialize in exotic and european vehicles. We offer basic service, maintenance, repairs, and performance upgrades.

For what projects/services did your company hire GraelTech Media, and what were your goals?

Design and maintain our website.

How did you select this vendor and what were the deciding factors?

I made a post on a business owners page on Facebook. GraelTech then reached out to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Redesigning our website and making key changes i requested.

How many people from the vendor's team worked with you, and what were their positions?

One, the owner and founder.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After redesigning our website, more people were able to access it. Our old site would not load.

Describe their project management style, including communication tools and timeliness.

I received email updates throughout the process.

What did you find most impressive or unique about this company?

Gage at GraelTech seems to use the same sales approach as we do at Lusso Motorsports. Low pressure sales, this was huge for me as I found many of the other companies reaching out were more concerned with upselling than what I was asking for.

Are there any areas for improvement or something they could have done differently?

Gage handled all of our requests perfectly. Because of his professionalism and respect for my time, he will be my only contact for this area of my business.