Introduce your business and what you do there.

I’m the CEO and founder of a biolelectronics company.

What challenge were you trying to address with Gorrion Software House?

We needed help building a new mobile app product.

What was the scope of their involvement?

The app was for an equine therapy product. They worked off an operational wireframe we provided. It’s used for equine health, wellbeing, pain management, injury recovery, exercise recovery, and overall maintenance. The app controls our medical device and the ability to share treatment information with other users, the owner, or a veterinary surgeon. It’s available on iOS and Android.

What is the team composition?

We worked with six people from their team.

How did you come to work with Gorrion Software House?

One of their partners reached out to me and we met in London. They pitched us their capabilities to do the work and the relationship was born from there.

How much have you invested with them?

We’ve spent around $50,000–$200,000.

What is the status of this engagement?

We started working together in October 2019, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy with their work and the feedback from my team has all been positive.

How did Gorrion Software House perform from a project management standpoint?

We have weekly standups and communicate via email. Before COVID-19 I flew over there. We also Hangouts and WhatsApp to keep in touch, too.

What did you find most impressive about them?

Their appetite to meet our intended design outcome for the product is impressive. Other developers haven’t had the same positive attitude. They always say “If we’re not sure, we’re sure we can find a way.”  

Are there any areas they could improve?

In the past, we’ve had some communication issues, but those have since been resolved. They’re typically open about their limitations.

Do you have any advice for potential customers?

They’ve been an easy company to work with. They have a very positive, stable culture. My advice is to have a good idea of what you want as an end result.

Please describe your company and your position there.

I work at Birdie, we are a healthcare company providing a SaaS for domiciliary care agencies in the UK taking care of our elders.

I am an Engineering Lead, working across product & engineering on the whole stack, from our mobile application that we provide caregivers on the field with to backend integrations with other softwares our clients use.

For what projects/services did your company hire Gorrion Software House?

We need a talented backend software engineer to build and maintain integrations with third-party softwares used by our clients. The integrations were not simple as those were pretty old software - it required to work with CSV files on FTP servers and SOAP APIs

What were your goals for this project?

1. Building new integrations
2. Monitoring integrations to ensure they work at scale
3. Allowing the end-user to be notified with any issues on the integrations

How did you select this vendor?

I met with one of the owner at a Meetup in London. When choosing a vendor for this project we had a call and he suggested one of their engineers that had become available.

Describe the project and the services they provided in detail.

Michal (the engineer provided by Gorrion) built 2 integrations successfully and together we architected and built the system to allow end-user to know of any issues with the integrations. All projects were completed in time and we had excellent feedback from the end-customer

What was the team composition?

Me (Technical Architecture / Product Management / Software Development) and Michal (Software Development / Technical Architecture)

Can you share any information that demonstrates the impact that this project has had on your business?

We unlocked a large MME client by building an integration with their in-house software.

How was project management arranged and how effective was it?

I was managing most of it, which was fine. The engineer provided was very talented and required little supervision.

What did you find most impressive about this company?

Flexibility and quality of staff

Are there any areas for improvement?

Would have loved to get timetables when receiving invoices to easily double-check the time logged

Please describe your company and your position there.

Co-founder and operations director at Medical Logistics. Medical Logistics provides time-critical medical deliveries, private blood tests and mobile phlebotomy.

For what projects/services did your company hire Gorrion Software House?

We have hired Gorrion Software House for an URGENT website development offering same-day blood tests for Covid-19 antibodies. The whole project had to be finished in just 2 weeks and amazingly Gorrion Software House finished it a few days ahead of our deadline! Amazing. Dawid (a project manager) has been in contact all the time updating me on our progress and answering all my questions (even over the weekend). The team have implemented some last minute ideas (like discount coupon) which were not discussed before starting the project. Very helpful and professional approach. An absolute pleasure to work with Gorrion Software House. Highly recommended!

What were your goals for this project?

We wanted a website offering blood tests for the general public. - calendar with booking slots - discount coupon - customer profile management and more. All of our goals were met and solutions implemented. We now have a wonderful website doing exactly what we needed.

How did you select this vendor?

I have met Łukasz Wroński co-founder & CEO a few months ago in London (Łukasz found me on LinkedIn and asked for a meeting). We stayed in touch since. This was the main reason for us to use Gorrion Software House - I had a connection for the project I needed. This is how you do business those days:)

Describe the project and the services they provided in detail.

We have hired Gorrion Software House for an URGENT website development offering same-day blood tests for Covid-19 antibodies. Before we started, there was a 1hour long skype meeting. I have explained what we need and who we are. Guys caught the idea immediately and after asking a few questions went straight to work! All our communication was through WhatsApp / Skype / Hangouts. (and we didn't even have to do much of those- maybe 15mins/day on average?) They have built and designed a website and logo. Suggested appropriate brand colours and took care of all visual aspect of our project. On our side, we have provided all texts for the website.

What was the team composition?

Dawid - project manager Not sure who else - Dawid mentioned they have put 2 programmers on the job to make sure they meet our super short deadline.

Can you share any information that demonstrates the impact that this project has had on your business?

The whole project goes live in the next few days so I can't comment on the impact of this on our business but - I have asked Gorrion Software House to design our website in the way so we can re-use it later on (we have some plans for the future where this website can serve a bit different purpose - sort of recycling :)

How was project management arranged and how effective was it?

Communication with Dawid a project manager through WhatsApp/Skype/Hangouts. Dawid was available all the time, even over the weekend to answer any questions etc. The project finished a few days before our -2 weeks- deadline! Amazing.

What did you find most impressive about this company?

Speed - project finished in less than 2 weeks (this was super important for us) while at the same time they still provided a very high quality website with all functions needed.

Are there any areas for improvement?

I can't see any areas for improvement. They were brilliant.

Introduce your business and what you do there.

I’m a co-founder and CEO of Spin Brands, a social media agency based in London that serves worldwide clients.

What challenge were you trying to address with Gorrion Software House?

We never had a full, clear picture of where we stood within the market, so we needed to find out our client mix, trends, expectations, and more. We wanted to ensure our clients are happy and our information is up to date. 

We’ve tried various CRM systems but none of them were really relevant for us so we decided to build our own and hired Gorrion Software House. 

What was the scope of their involvement?

On our introductory day, we started by describing our problem to them, which was that we lacked accurate information and storage for it. They helped us flesh out solutions and turn them into what they call a product book, which showcases their ideas to solve our problem. There was a bit of negotiating, agreeing on the scope and the MVP, and identifying the timeframe.

Their quote was pretty clear from the start and we reduced it based on what we deemed necessary at that moment. After a few weeks, they then developed our CRM for us and ran user testing efforts. 

What is the team composition?

We had a main project manager who was our day to day point of contact who coordinated and organized everything. There was a team behind him which we met at the start, and about 5–6 people supported behind the scenes. 

How did you come to work with Gorrion Software House?

My business partner met one of their founders and, when we had a software need, we remembered their team.

How much have you invested in them?

We spent about £38,000 (approximately $46,000 USD).

What is the status of this engagement?

We worked together from February–May 2020. 

What evidence can you share that demonstrates the impact of the engagement?

We went in with a massive scope but they delivered something that was much better than we would have expected and within our budget. People have been shocked by how slick the CRM is. Though we didn’t spend a small amount of money, the quality of the product is really great and people have been excited by it. It’s a fun, playful design and has been helpful with our data storage. 

How did Gorrion Software House perform from a project management standpoint?

They were really good. They managed our expectations very well. We chatted via Slack most of the time since I was struggling to find the time for phone calls. Every Monday they told us what sprint they were working on for that week and how we were doing with time and budget. Their communication was very impressive, especially being overseas with language differences. 

What did you find most impressive about them?

Everything felt very transparent. When we scoped it out, we knew how many days they had estimated for each individual part and we could, therefore, challenge them and they could explain. They were quite accommodating; we knew exactly what we were buying and where our money was going, which was really impressive. 

Communication was very smooth and the whole process was quite quicker than I thought it would be. Also, they insisted on user testing, which I thought would be a waste of money, and it turned out to be really useful. They made sure we got the best product in the end. 

They didn’t just build what we asked for; they really thought about usability and our clients. They focused on how people will use the product and understand it. 

Are there any areas they could improve?

Genuinely, I don’t have any complaints. 

Do you have any advice for potential customers?

Let them have input. Work with them and don’t make them work for you. They have an extremely intelligent group of people there who know their stuff and by letting them be involved with the process, you’ll end up with a much better product than purely making them carry out your plan.

Please describe your company and your position there.

I am the president of FitnessProLive. Gives fitness professionals the opportunity to start their online business. With our built in camera they can train clients from all over the world online live face to face.

For what projects/services did your company hire Gorrion Software House?

To build the app called FitnessProLive

What were your goals for this project?

To provide a networking system between fitness professionals and clients. Now you can train at anytime or anywhere no matter where you in the world, at the location of your chose and all you need is your cell phone.

How did you select this vendor?

They find me online while I was conducting a search one

Describe the project in detail.

Once they found me we immediately spoke. They sent me documents to sign before revealing my idea to them. I provided them with some content just for them to get started. I visited their facility one time, and at that time they’ve had already put together a mock layout Of what the will potentially look like. They took me through it and ask me for my opinion. The next several months we would communicated through email and slack. They designed the technology, logo and colors to make FitnessProLive what is today. We launched the first part of FitnessProLive in February of 2019. We released the full app in March 2019.i mostly

What was the team composition?

I mostly communicated with one person during the time the app was being built. I never had a communication problem, there was never a time when I could not get in contact with him.

Can you share any outcomes from the project that demonstrate progress or success?

We finished a full functioning app, that took a lot of doing especially on the technical side by its due date by only communicating through email and slack. The app is functioning great. The video camera and the sound is very clear.

How effective was the workflow between your team and theirs?

Beautiful!! The communication was key! We designed this app by communicating over phone and email which made it more challenging. But because of their excellent customer service skills it was made very easy.

What did you find most impressive about this company?

They were very attentive, patient, professional, and they had great work ethic. They had great time management. Their communication was amazing. Not one time did I ever have a problem getting in contact with them. My goals was their priority. They made me feel important, and also gave me confidence that I had a great product. They gave me hope which allowed me to never doubt or question was I doing the right thing. I know that’s what companies is suppose to do, but this felt very genuine.

Are there any areas for improvement?

Just for them to get better at what they are already great at.

Introduce your business and what you do there.

Our company sells a franchise for teaching English to young children in Poland. I’m responsible for our dedicated CRM system, which is designed to deal with our franchisees and with the kids’ application, and I’m also a board member.

What challenge were you trying to address with Gorrion?

At the time, we didn’t have any custom software in place. Our CRM was too general, so we needed a lot of tools tailored to us and our method. First, we wanted to create an application to help children learn English and maximize the results of our method.

What was the scope of their involvement?

Initially, they developed an Android, iOS, and web application for students. It features interactive boards and games intended to help teach English. We used Cordova to develop the app for multiple platforms. The animations were done on HTML5, and they also created some of the simple animations on the app.

The second project was an online app designed to handle our relations with the schools we collaborate with.

What is the team composition?

There was one front- and one backend developer, as well as an Android and iOS one. We’re currently working with one programmer for maintenance.

How did you come to work with Gorrion?

I found them through Google and got in touch. Their mid-range pricing and the good impression they made during our meeting impressed us. We knew they had the right knowledge and skills we needed for this project.

What is the status of this engagement?

We worked with them from October 2016–June 2018, but they continue to do maintenance and Android and iOS updates. We’re also implementing another level to the application, which they’ll be working on in the months to come. It will remain the same, but with different content to reach children in the first grade.

What evidence can you share that demonstrates the impact of the engagement?

The app is used by 12,000 children and 3,000 teachers in Poland. Their team was helpful in choosing the technology that it needed. It would’ve been hard to develop without a partner we could trust, and I can count on them to deal with any problems instantly.

How did Gorrion perform from a project management standpoint?

We’re in constant contact, and they explain everything to me. The management from the team was also very good, using GitHub.

What did you find most impressive about them?

They have a flexible approach, which allows us to discuss any technical disagreements and reach a conclusion that’s good for both parties.

Are there any areas they could improve?

I can't name anything on the application side.

Do you have any advice for future clients of theirs?

Always discuss the project in detail to avoid any misunderstandings.

Please describe your company and your position there.

I'm the CTO of FireCloud365, a company that provides a platform for businesses to manage fire safety checks online using a mobile app and near-field communication technology.

For what projects/services did your company hire Gorrion Software House?

We needed to conduct a code review and then add a feature to the existing site. We also needed to develop a new Android app and API.

How did you select this vendor?

We spent many hours online looking for a partner and tried a few different companies and freelancers without any luck. I then found an article mentioning that Poland is one of the top five countries to find developers, so I started looking there.

Can you go into detail about the services they provided and the scope of the project?

They began by finding any existing security issues in our code, after which they added a QR scanning feature to the platform. Moreover, they developed an Android app.

What was the team composition?

Their head of mobile was our point person and kept everything moving. We worked with one of their senior engineers for the code review, then with an API developer and an Android developer later on.

Can you share any information that demonstrates the impact that this project has had on your business?

Their team never seems to sleep; they’re always working. They never missed a single deadline.

How was project management arranged and how effective was it?

I found it incredibly easy to work with them via email or Skype, regardless of them being a remote team. They’re also great English speakers.

What did you find most impressive about this company?

We always felt that they were helpful and added value to what we wanted to do.

Introduce your business and what you do there.

My company created a mixed social networking service platform for foodies. I’m a co-founder and the current CEO. We launched in the UK in 2014.

What challenge were you trying to address with Gorrion Software House?

We needed an experienced iOS developer that could accommodate our budget. Our in-house team had already completed the full Android version and the backend for both platforms. Gorrion Software House offered the exact services we needed.

What was the scope of their involvement?

Gorrion Software House focused exclusively on the frontend iOS app build. They only had to build the client-facing component for the Apple version. Our internal resources had completed the full-stack Android programming. The iOS app is compatible with the same backend we’d created in-house. They were responsible for minimal design work. We asked them to reproduce the UX/UI of the Android version for iOS. They incorporated these design features into the new build.

Our app is a uniquely hybrid social networking service platform. An experience sharing component connects users through photos and videos. The restaurant discovery function sorts nearby establishments based on search parameters like distance, cuisine, and ambiance. Interactive “dynamic menus” preview food item options and let patrons order and request their waiter while dining. The social networking aspect works both as community building and a dating app. It connects diners with similar tastes so they can go out to eat together. Static features include recipes to cook.

What is the team composition?

We've kept the team small and streamlined. Gorrion Software House assigned us one project manager who has worked with us the whole time. She plans each facet of the build and the developers program the actual product.

How did you come to work with Gorrion Software House?

While I lived in London, their CEO was actually my neighbor. We lived on the same floor and know each other very well. We discussed my new venture and the struggle to find a reasonably-priced iOS app developer. He told me about his experienced team in Poland, and we started working together.

What is the status of this engagement?

We started working together in 2015. Gorrion Software House has been with us every step of the way. We’ve been quite satisfied with their work. I don't foresee an end to our partnership anytime soon.

What evidence can you share that demonstrates the impact of the engagement?

Since the Android app was made in-house, we can always run testing or makes changes. If that version is fully functional, we know everything works on the backend. The iOS app uses the same backend system, so it was easy to assess frontend quality.

We measure Gorrion Software House’s success by how well they solve problems. One particularly skilled developer fixes issues promptly and perfectly. If he passes his work down to a junior person, it takes longer, even if they produce similar results. Whenever delegation caused problems, they quickly pulled in a more senior resource.

How did Gorrion Software House perform from a project management standpoint?

We’ve taken our time delivering the app stage by stage. During each iteration, we prioritize which features to include. They’ve completed tasks in an orderly manner since the very start. We conduct code reviews each time they program a new feature. The team quickly resolves any bugs we report.

The project manager is our main point of contact. We only interacted with developers when she was on vacation. They send frequent status reports and are always available by Skype or email. I have no complaints about communication.

What did you find most impressive about them?

Gorrion Software House offers remarkable flexibility in terms of budget, timeline, and availability. If tasks get delayed, they include a detailed report explaining what happened. They always find a way to make the project work within our budget. The team worked hard to maximize our ROI.

Are there any areas they could improve?

If we assigned tasks that required more developers than they had internally, they had to hire subcontractors. I saw some shifts in quality that were probably due to that dynamic. QA could be hard without knowing who was involved with the build. I truly believe they did the best they could with their existing resources. Finding and vetting qualified programmers is going to extend the timeline. Gorrion Software House is always transparent. They tell us whenever a developer needs to delegate work.

The project manager is our liaison to the developers, which is critical for productivity. It’s not the standard of practice, but I’d appreciate direct access to the programmers occasionally. It would be much easier to speak to the responsible party. For reviews, the product manager should fully understand the scope. Properly conveying our requests would minimize time spent on explanations and preempt mistakes in the app.

Do you have any advice for potential customers?

Customers should clearly communicate their needs so nothing gets lost in translation. Take the time to prepare wireframes and images rather than explaining verbally. It's time-consuming and difficult to lay out each feature you want, but it's important nonetheless and will preempt misunderstandings.

Introduce your business and what you do there.

I’m the managing director of a company that manufactures medical equipment and software for the equipment. I made the first version of our software.

What challenge were you trying to address with Gorrion Software House?

We needed to implement algorithms we internally developed into our software. There is a shortage of programmers in our region with the specialty required for this work, so we had to outsource development.

What was the scope of their involvement?

They developed our C# platform. We use open-source image-analysis algorithm libraries, as well as cloud and communication implementations. The application is a Windows application. It runs on a WinForms platform for its desktop version. It’s being developed using Visual Studio. I’m in charge of preparing installation files for customers and performing final checks. We have certain procedures for making sure everything runs smoothly.

We have an ISO system, which comes with specific IT security requirements. They’ve had to adhere to these standards throughout development. We audit their work and guide them, treating them as a part of our company. They also work directly with our customers. If there is an issue, or if someone needs an explanation, they contact them as our support team.

What is the team composition?

The size of the team has varied from one to three programmers. We have been using two resources for the last two years, but it’s likely that our project scope will expand. The solution they’re working on is the main asset we provide to customers, so we want to increase development speed.

How did you come to work with Gorrion Software House?

They approached us a few years ago when we were looking for programmers. We had a conversation with them; we determined that they could provide a simple and effective solution to our needs. Outsourcing to a development company would eliminate the need to provide in-house equipment or manage freelancers remotely.

How much have you invested with them?

We’ve spent between $70,000-$80,000 each year.

What is the status of this engagement?

We started working with them in 2012 and continue to work together.

What evidence can you share that demonstrates the impact of the engagement?

The application we’ve been working on is quite complex, making it difficult for any programmer to gain a full understanding of its construction and nuances. After the initial phase, they’ve worked very efficiently. I’ve had a good experience with them.

How did Gorrion Software House perform from a project management standpoint?

I handle project management. Their role is to implement the ideas we provide, executing everything from development to testing. We’ve had a hands-on approach, assigning them tasks, requirements, and specific deadlines. 

They’ve always kept our required pace; they are quite efficient. We have daily phone calls. They also provide testing and implementation reports.

What did you find most impressive about them?

They are reliable. We know that we can count on them to adapt quickly and work efficiently. After we set a plan, they keep to it. For example, we had a project that came up suddenly and had to be completed quickly. They were able to provide additional programmers on short notice.

They provide high-quality work and exceptional knowledge in our field. Our work is technical and highly-specialized, yet we never needed to explain things. They can manage their own work.

Are there any areas they could improve?

We’ve made improvements constantly over time. If we identify a problem, we discuss it, instead of waiting for it to resolve. So, I currently don’t have any feedback to share.

Do you have any advice for future clients of theirs?

Clients looking to work with them will be pleasantly surprised. Finding an honest partner that treats the client fairly is not easy. It’s ideal to have a good agreement in place, and we haven’t had to worry about this.

When we started the engagement, we were new to outsourcing. The agreement they presented addressed the protection of our intellectual property and indicated that they were aware of our particular needs. It was analyzed by auditors and lawyers, who concluded that it was well-drafted. Most companies try to create contracts that favor them. In this case, the contract was made to our benefit. Their approach to work engagements is great, and they’re good at what they do.

Introduce your business and what you do there.

Sentience Software is a small software company, and our product is called Natural Reminders. It’s aimed at people with memory issues and acts as a task manager and reminder that records how the app is used, including how tasks are being set and achieved.

All of the data, including how many times the app is used, is stored in the cloud. One can see when people with onset dementia or aging populations’ tasks are not being completed, or if those tasks are being deferred, whereas someone with a head injury will improve over time.

The app shows improvement week-by-week on how users are performing. The data can be reviewed by a doctor, family member, or in a professional environment to monitor how users are coping. The data can also be integrated into the enterprise environment as a normal business tool that allows a manager to deploy tasks and monitor how they are achieved.

I’m in marketing and business development, and I have an extensive technical background. In our work with Gorrion, I was essential in making sure tasks and requirements were clear. I sat in on face-to-face meetings and conference calls in order to look out for issues and make sure the project was heading in the right direction.

What challenge were you trying to address with Gorrion Software House?

Like most small companies starting out with an idea, we had a references implementation and very little money. We approached Gorrion with our vision, our references implementation, and a big problem concerning how to move forward with the technology.

What was the scope of their involvement?

We handed over full responsibility to Gorrion. We trusted them, and after they looked at what we were doing, they trusted us in return. We worked with them from a high-level on what we required, and what the end product needed to look like. An app’s look-and-feel evolves over time, and we had an app reference that was old-fashioned, and not particularly appealing.

Gorrion immediately spotted this and asked if there was any flexibility in both the functionality and look-and-feel. I allowed them to go forward with their input, which was one of the best things that we did. The look-and-feel is amazing, and it’s so much fresher and easier to use. Also, the functionality was much more robust, and things were in a more logical place. Gorrion, from the beginning, applied their skills and knowledge to make our app look and feel much better.

As users access the task manager app on their phones, it communicates how they’re using it through the network and stores their unique data on the cloud. It’s voice-controlled, so users can tell the app out-loud to remind them to do something at a certain time, and it will do so in a natural way. It’s not all fixed reminders every hour, but rather a patented reminder system that works along with how the memory naturally functions. The person who came up with the idea and created the app studied psychology, but Gorrion made it look and feel better. It’s on Android today, but it’s moving forward to Apple products.

I’ve done the strategy and planning, and I want to see Gorrion as a core part of that development moving forward. Today, they’ve already started doing the next phase of development, and once we get funding, we’ll continue. Once the phase we’re currently working on is deployed and we’ve acquired even more funding, I will involve them in the next phase as well.

What is the team dynamic?

I see them as an extension of our team. 

How did you come to work with Gorrion Software House?

We searched online, and also reviewed a number of companies in the U.K. on how we could approach this implementation, but didn’t have any success. We were seeing companies that were not technically capable, and we didn’t have the budget to engage them.

We hadn’t heard of Gorrion before, but after we found them online, we had a face-to-face meeting to discuss our vision and the background behind it. By having that meeting, we gathered that we understood each other and that they were capable of tackling the project.

How much have you invested with them?

We’ve spent between $10,000–$20,000, but I plan to spend more than that in the future.

What is the status of this engagement?

We started working with them in October 2016, and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Initially, our metrics have been subjective. The app is out for beta testing, so we are measuring the results of that release today. With our own subjective measure, our CEO/founder is extremely happy, and I’ve actually never seen him this pleased in his life. Gorrion exceeded his expectations, and it’s all because they managed to get the look-and-feel, layout, and functionality working for us. We’re moving forward into measuring and getting real feedback from our users.

How did Gorrion Software House perform from a project management standpoint?

They are very communicative. We immediately had one person of a good technical and senior level who understood. They are also very proficient in English, so we were able to communicate extremely well. We connected with Gorrion because we really understood each other. Their management was also great, and we always knew what the concerns were, as well as how they planned to overcome them. They were open, communicative, and positive. As a result of their service, our end result was much better.

What did you find most impressive about them?

I find they are experienced, and that comes through in their technical knowledge. Their project management, in regard to the company and corporate communication and engagement flow, was comfortable and predictable. They were able to articulate and guide us with how apps should be developed from a market perspective, which was also impressive.

Are there any areas they could improve?

I want them to continue working and developing with us as they’ve done so far. I don’t want them to improve anything.

Do you have any advice for potential clients?

This is not specific to Gorrion, and rather geared towards any company that’s to be engaged with, but getting a face-to-face meeting is vital. In order to know if a client will get along with a company, they have to meet them and become comfortable with them. There are always going to be cultural differences between third-party vendors in other countries. I advise for potential clients to go and meet Gorrion, and understand their culture.