What evidence can you share that demonstrates the impact of the engagement?
They did everything we wanted. The app was done well and delivered on time. It works. The software is now being used by several companies, some of which are government pharmaceutical distribution companies. Our customers are quite satisfied with the software. I even have a thank you letter from one of them.
How did GoodSoft perform from a project management standpoint?
I didn’t have any problems communicating with GoodSoft. We communicated most often using Skype. When the matter was critical, we used email so that we would have written information that we could refer to later. I’m happy with the communication, and in Russia, we don’t say we are happy with something unless it’s great.
What did you find most impressive about them?
This was my first experience working with a remote partner. It was a good experience and quite successful. I’m content with their work. If there were technical issues or if we had questions, they were addressed by GoodSoft.
Are there any areas they could improve?
It would be nice if it was a little cheaper. Otherwise, I haven’t found anything to complain about.