Los Angeles Experts in Generational Branding

We are Gelcomm. Our passion is partnerships, big and small, with the goal of establishing loyal, lasting engagement between brands, youth & families. We are an agency of designers, illustrators, musicians, mathematicians, parents, and salsa dancers. Our diversity of background and experience fuels our nuanced, high-quality work. Together, we are gelcomm, an agency of people dedicated to communicating ideas that matter.

For over a decade we have provided our partners with strategic design solutions for consumer package goods, entertainment branding, licensing, and consumer research. The cornerstone of our creative process is insight; we believe that observing and enjoying a constant dialogue with your audience will lead to rich strategies.

No two brands are alike, and with every project we take on, we tailor our services to fit clients’ needs and goals like a glove. Consumer loyalty is rooted in trust, and by identifying and embracing your unique brand fingerprint, we’ll ensure that you keep winning them over.

 
$10,000+
 
$200 - $300 / hr
 
2 - 9
 Founded
1998
Show all +
Los Angeles, CA
headquarters
  • 639 S. Spring St. Suite 6C
    Los Angeles, CA 90014
    United States

Portfolio

Key clients: 

P&G, Danone, The Walt Disney Company, Mattel Toys, Fandango, Kelloggs, Nestlé, Provisor Marketing, Fenwick Capital, Hasbro, Warner Bros. Cabeau Travel 

Fandango: Branding, Insight & Strategy, Style Guides

CHALLENGE

With creative direction clearly defined by an extensive brand insights and strategy exercise, movie experience brand, Fandango, needed a comprehensive guide for use by internal and external teams to unify the brand across multiple channels.

SOLUTION

Our team composed and designed a style guide to communicate the look, tone, feel, and positioning for the newly refreshed Fandango brand.

Within this guide, we demonstrated how to reach the four distinct consumer segments identified by the brand strategy exercise while providing fresh and focused creative assets for use by partners across various media outlets and consumer touchpoints—from on-air broadcast to social and digital media to print and outdoor advertising.

Moore's Marinade: Branding & Packaging

CHALLENGE

Moore’s, a beloved brand of marinades and sauces, had recently updated their package design so dramatically that it created a significant challenge in reaching their loyal and well-established customer base.

SOLUTION

We approached this challenge by pausing to understand the key purchase drivers for the segment and assessing how to improve the new label without further disruption to the

brand. Once we focused on Moore’s rich history and Southern roots, and purposefully brought visual appetite appeal back to the package, we were able to successfully re-establish the brand. Our brand refresh facilitated multiple new line extensions and the development of new flavors.

Universal: Insight & Strategy

CHALLENGE

The goal of this session was to unify the organizational goals of a leading Universal franchise in order to define the licensing strategy for the next two years.

SOLUTION

Our approach was to provide key insight as well as organize and execute an intensive one-day executive discovery session. We took a deep dive into uncovering trends for the target audience segments in order to stimulate

a rich discussion on how to connect audiences to the franchise’s specific qualities. Using our research, we moderated the discussion for a group of 30 key stakeholders from various departments in an environment constructed for focused conversation and goal defining. In turn, that collaboration provided actionable creative strategy for the franchise.

Procter & Gamble: Branding, Packaging, Style Guides

CHALLENGE

Procter & Gamble was preparing to launch a strawberry-flavored line of oral care products and required packaging with a distinct tween-appeal.

SOLUTION

We developed a dynamic visual language for use across products, with a juicy, larger-than-life strawberry taking center stage for massive flavor appeal with a distinctly youthful but sophisticated spin.

Cabeau: Branding, Insight & Strategy, Packaging, Style Guides

CHALLENGE

As a fledgling company, Cabeau was in need of a complete reexamination of their visual and verbal brand platform in order to keep up with their level of innovation in the field of travel accessories.

SOLUTION

Building on strategic branding exercises and stakeholder interviews, our team gave the brand a complete communications overhaul. We established a bold, new verbal and visual

vocabulary, driven in equal parts by performance and comfort, giving them the eye-catching “pop” and professional luster needed to stand out in the grab-and-go, travel retail space. From redesigning packaging, to establishing clearly defined product tiers, to developing the systems and assets needed to unify print and digital communication, we fine-tuned every aspect of how Cabeau connects with customers.

 

Disney: Branding, Style Guides

CHALLENGE

Disney’s new radio station needed a compelling graphics package and style guide. 

SOLUTION

In the midst of surging popularity for country music and buoyed by their own roster of pop-country artists, Disney launched Radio Disney Country as an online radio station. Rooted in the rustic grit of the American heartland, but punctuated by youthful color and energy, we gave the station a

comprehensive identity and versatile design system to excite tween listeners while tapping into nostalgia to hook the whole family.

Milo's: Branding & Packaging

CHALLENGE

The Café Style Southern organic sweet and green teas were developed for a new segment of health-conscious customers and Milo’s Tea Company sought to visually differentiate the new offerings from their beloved, classic brand.

SOLUTION

To communicate this shift visually, our team designed the Milo’s Café Style line by allowing the fresh and tasty product to speak for itself with

high-impact, crystal clear labeling in a custom carafe bottle.

Discovery Channel: Entertainment, Packaging, Style Guides

CHALLENGE

Discovery Channel’s runaway hit, Shark Week, had been a channel staple for nearly 30 years, and a line of kids’ products was well overdue.

SOLUTION

We created a visual system for packaging that was toothy, fun and irreverent to stand out on shelf with other leading kids properties. With an easy-to-follow brand style guide, Discovery Channel was able to hit the ground running with a

high-energy line of licensed products.

Sony: Entertainment, Packaging, Style Guides

CHALLENGE

Our task was to develop a look for Sony’s Jumanji reboot that captured the virtual jungle world of the film and differentiated it from the legacy property.

SOLUTION

Looking to stand out on shelf and to stand apart from the 1990s original, we created a vibrant, technicolor style uniquely connected to the new film. We then turned this visual identity into an inspired style guide packed with

bold graphics, one-of-a-kind packaging, and stylized character art to bring the brand to life at retail.

Reviews

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Branding for Consumer Goods Company

“They were very receptive and allowed us to bounce ideas off of them, often at no extra cost.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2015 - Jan. 2017
Project summary: 

Gelcomm created a framework to strengthen brand identity. They completed a discovery phase and then rolled out new marketing and sales materials, including a style guide with a color palette and logos.

The Reviewer
 
11-50 Employees
 
Woodland Hills, California
Former VP of Global Marketing, Consumer Goods Company
 
Verified
The Review
Feedback summary: 

Gelcomm’s rebranding efforts helped grow the business and improve product performance. They made the collaboration effortless and generated organizational buy-in by hosting in-person meetings, presentations, and discussions. The organized and communicative team took schedule changes in stride.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the VP of global marketing at a consumer goods company focused on travel accessories. During my time there, the company grew from twenty to thirty employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gelcomm?

I was the company’s first full-time marketing executive. When I entered my position, there was no common brand architecture, and the company introduced new products using ad hoc marketing. The core product, a travel pillow, and other accessories had different logo styles and packaging. As we continued to grow, we needed to establish a branding framework and architecture.

SOLUTION

What was the scope of their involvement?

Gelcomm provided comprehensive branding services. They began by looking at all aspects of our company and brand. Besides the company’s name, we left nearly everything—the logo, brand colors, photographs, copy tone, packaging, retail displays, ads—open for discussion and flexible to change. In the thorough discovery phase, the Gelcomm team conducted interviews with key stakeholders and attended a major industry event. They considered all consumer and retail touchpoints.

Gelcomm delivered a brand style guide that included our color palette, logos, and photography style. They changed everything from packaging architecture to design, which required some engineering work. The team oversaw a complete packaging rollout of all marketing and sales materials.

What is the team composition?

We were in touch with 5–6 team members. They assigned an account executive to us.

How did you come to work with Gelcomm?

There were many branding agencies to choose from in Los Angeles, and we wanted to work with a local agency and have face-to-face interactions. In particular, I wanted a vendor with a Southern California sensibility. We received word-of-mouth recommendations, narrowed our selection down to five companies, and went through an informal RFP process to understand what these companies would be able to deliver, what it would be like to work with them, and whether their experience made them a good fit for us. I’d worked with Gelcomm in my previous role as a brand director at a television company.

What is the status of this engagement?

We worked with Gelcomm from October 2015–January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our business doubled over four years, halfway through which Gelcomm implemented our brand. Their branding work definitely made a huge difference in the performance of our products.

How did Gelcomm perform from a project management standpoint?

Gelcomm was well-organized. Since the project had a lot of moving pieces, my team often lost track of where we were in the process. However, our Gelcomm account executive was always able to point us in the right direction and update us on progress, which allowed us to continue moving forward.

We had multiple in-person meetings, despite our offices being an hour’s drive apart. Our work with them was incredibly collaborative; we had long discussions about the logo style. Rather than merely emailing or calling us, Gelcomm came prepared with displays and presentations to walk us through the process and talk about what we did or didn’t like. Everyone was part of the conversation, which helped us to get buy-in from the entire senior team.

What did you find most impressive about them?

Gelcomm wanted to understand our business. Their discovery process went beyond key stakeholder interviews; Patricio (Agency Principal and Founder) attended our industry’s biggest trade show at his own expense to better comprehend our market and competitors. We’d been considering a green palette, but Patricio discovered through the trade show that this color scheme was popular amongst our competitors. Rather than having to pursue our own web and retail research, we received this information through an easy discussion with Gelcomm’s team.

My company was very slow and methodical throughout the process, and we didn’t have an urgent deadline. Gelcomm never pressured us to wrap up the project. They accommodated our slow pace, which ultimately allowed for a complete organization buy-in by the time we finished. They delivered on time and then let my team digest their deliverables. My team often didn’t adhere to our timeline, but Gelcomm adjusted the schedule accordingly. We built a strong working relationship over time. They were very receptive and allowed us to bounce ideas off of them, often at no extra cost.  

Are there any areas they could improve?

Gelcomm could have used a more digital system to organize the process and display what step we were on. Although they clearly labeled every file they sent over and often provided physical presentations, I wish there had been a digital archive for us as the client to access and view.

Do you have any advice for future clients of theirs?

If your company or industry allows it, take your time and be patient with the process. Doing so gives clients more ownership of their brand, allowing for better end results. By the time we finished our project, we didn’t second-guess ourselves.  

5.0
Overall Score Having access to their team was incredible. There were no barriers or hierarchies, and everyone was onboard with making this the best product possible.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Much of the scheduling was driven by us. They did their best to keep to the schedule, but my team slowed it down more often than not.
  • 4.0 Cost
    Value / within estimates
    They were on par with my second runner-up in terms of cost.
  • 5.0 Quality
    Service & deliverables
    The results of their work are still present on the website. It was really good work.
  • 5.0 NPS
    Willing to refer
    I’m really proud of the work they did, and it’s actually on my LinkedIn account.

Branding Guidelines for Ticketing Company

“From the moment we released the visual update, our metrics have increased year over year.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013
Project summary: 

Gelcomm created branding guidelines and mood boards for four personas. Their work included updating the logo, fonts, and colors. They collaborated with the internal team to modernize the visual products.

The Reviewer
 
501 - 1000 Employees
 
Beverly Hills, California
Senior Design Director, Online Ticketing Co.
 
Verified
The Review
Feedback summary: 

Gelcomm was professional and highly skilled, enlisting a talented team to develop top-notch deliverables. They communicated well and were accommodating, revising as many times as requested. End users responded positively to the updates, which has resulted in company growth.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior design director for an online ticketing platform for theaters and exhibitors across the US. We also have a platform for streaming movies at home.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gelcomm?

We wanted to recreate the visual identity, branding, and experience of our product. Nothing had been updated in quite a while, and we wanted a more current and contemporary look across our entire suite of products, including the website, app, and logo. As such, we needed a partner who could create branding guidelines around each of the products.

SOLUTION

What was the scope of their involvement?

Gelcomm’s final deliverables were the branding guidelines and mood boards for four different personas. They not only updated the logo but also modernized the font, styles, and colors of our brand. We provided a few suggestions, but they also brought their own ideas in, which optimized our collaboration. For the mood boards, they displayed how the colors, typography, and brand principles would integrate into each of them and also showed how the brand would manifest in different devices, like an iPad or iPhone.

What is the team composition?

We worked with the president, a creative director, and a project manager.

How did you come to work with Gelcomm?

Our creative director had worked with them before. We looked at various other resources, but Gelcomm’s portfolio and references were excellent, so we hired them.

How much have you invested with them?

We spent between $70,000–$100,000.

What is the status of this engagement?

We worked together in 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had a positive response from our customers and saw the company grow quite a bit in the following years. From the moment we released the visual update, our metrics have increased year over year.

How did Gelcomm perform from a project management standpoint?

They’re a talented and creative team that also communicates well and frequently. They made sure we understood their ideas, and we had a natural iterative process that had sufficient check-ins. They established clear expectations and were flexible and accommodating when it came to revising certain ideas. We mainly communicated in person and through email.

What did you find most impressive about them?

They have a solid understanding of how much time, energy, and effort goes into the creative process and how to develop actionable deliverables. Their strong creative background translated into an excellent final product.

Are there any areas they could improve?

They could do better at having the deliverables match the initial expectations. However, the iterative process helped solved that.

Do you have any advice for future clients of theirs?

Come prepared with as detailed of a scope as possible and get specific about what you want the end deliverable to be. Then, let them work through their process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There weren't any scheduling conflicts.
  • 5.0 Cost
    Value / within estimates
    They were within our budget and didn't increase the cost for additional work.
  • 5.0 Quality
    Service & deliverables
    They did good work.
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.

Rebrand for Health Food Company

“It was a great interactive process, and we got a quality product out of it.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Aug. 2015
Project summary: 

Gelcomm first architected the messaging for an existing brand and later redesigned the brand. Using market analysis and segmentation, they developed the brand’s structure, personality, fonts, and graphics.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Jonathan Heine
CEO, You Are Loved Foods
 
Verified
The Review
Feedback summary: 

Gelcomm succeeded in creating a brand that elevated the product line to a higher class and aligned more closely with the high quality of the products. The branding garners abundant positive feedback and even won an award. The effective team is accommodating and offers responsive communications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of You Are Loved Foods. We’re an ultra-clean dessert and treats company, which means that our products are gluten- and sugar-free, paleo, and keto. Our focus is on people who want to reduce the sugar in their diets but still want to be able to enjoy themselves, including diabetics and obese people. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gelcomm?

We were looking to create a brand atmosphere for the company and branding and architecture for our labels. 

SOLUTION

What was the scope of their involvement?

Gelcomm reviewed the branding we were using and told us that it didn’t meet the sophistication and quality of our product. Our branding overemphasized the health element, and Gelcomm told us to replace it immediately. We were resistant given that it wasn’t a small investment, even though their pricing was more reasonable than most. The first step of the engagement was to architect our message on the existing branding, but I asked them for a redesign a couple of months in.

The next step was a scan of what the market looked like and what the competition was doing. Gelcomm provided us with a range of branding personality palettes. They segmented the market. We looked at what brands were doing in both the healthy and the decadent markets. Gelcomm gave us a palette or personality board of other products that were out there and told us which directions we could go. They did a good job of reflecting the personalities of the brands out there, in terms of color palette, messaging type, or packaging architecture. 

We had nine SKUs, which is a lot for a small company. The products were in different parts of the day’s food requirement and in different parts of the store. We needed to have a brand personality for each, and we have a lot of messaging because the health benefits of the products are extensive. The clean-label market was the crossroads of 4–5 exclusionary lifestyles, such as gluten-free and sugar-free. The messaging is complicated, with many different certifications. Gelcomm was quick in developing that messaging, which was helpful for launching to a lot of stores. We completed the first phase deciding on the basic brand and label architecture.

It was an incredibly collaborative process. Gelcomm came up with four approaches and personalities on the market, and I wanted to blend three of them. There was back and forth discussion at a senior level with Patricio (Owner and CEO, Gelcomm) and his partner. We came up with a collaborative presentation, both at a high level, in terms of basic brand structure and personality, down to details about fonts and graphics subtleties.

What is the team composition?

We had an account manager who handled the engagement side including paperwork and scheduling. I worked with Patricio on some of the day-to-day things. There was a senior graphic design person in place basically running the team and that’s whom I dealt with on a regular basis. Patricio was always around, which made a big difference. I received senior attention.

How did you come to work with Gelcomm?

We saw them and a lot of branding and marketing companies at a natural products trade show called Expo West. We also received a referral for Gelcomm. What they’d done for other companies resonated with me. Most of the other companies were set in their own processes, while Gelcomm seemed a lot more flexible. They related to us in a more personal way, and their principals were involved. They were also more flexible in terms of pricing. They stood out to me because of their commitment. Their website was unique, catchy, and personal.

How much have you invested with them?

We ended up coming in under $20,000, including all the initial label work.

What is the status of this engagement?

We started working with Gelcomm in March 2015. By June 2015, we realized that we needed rebranding. We launched the project that month, and we completed the first phase in August of that year. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There were some major decisions that they pushed hard on and I was reluctant about. It turned out they were right. We received a lot of positive feedback on how their branding elevated the presentation and atmosphere of the brand. Brands have personalities, and their labels create expectations. In an unprecedented way, we created an expectation of high-level elegance and sophistication within the natural products and clean-food market, which we needed to do. The expectation when picking up the box was that this was going to be an elegant, sophisticated food experience of extremely high quality. 

We’ve had customers call us and ask if we had any printed artwork for sale to put on their walls. People loved the artwork to the point where I went into someone’s house and they had our label framed on the wall. It won a graphics award.

How did Gelcomm perform from a project management standpoint?

I was happy with their responsiveness, communication, and adherence to the timeline.

What did you find most impressive about them?

There was a lot of senior attention and interaction. On the business side, there was a reasonable amount of compromise to accommodate us. It was a great interactive process, and we got a quality product out of it. It was an enjoyable working environment.

Are there any areas they could improve?

They have talented people, but they need more of them. Patricio is good at choosing talented staff, which is great. It was an unequivocally positive experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & Logo Design for Cookie Company

"They put in the effort to understand our vision and worked with our budget, which we value as a startup."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - 2017
Project summary: 

Gelcomm providing branding assistance for a startup. They initiated a discovery meeting to gather relevant information and created a cohesive brand guide, unique logo, and packaging.

The Reviewer
 
2-10 Employees
 
Orange County, California
Shahira Marei
Founder & CEO, The Dirty Cookie
 
Verified
The Review
Feedback summary: 

The logo and branding materials continuously receive glowing feedback and praise from customers. The internal team was fully satisfied with the final product. The team at Gelcomm was committed to producing a brand that matched the original mission of the business.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of The Dirty Cookie. We make customized, unique, specialty cookies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gelcomm?

We had been open for a few months and I was struggling to create a brand that matched our product, so we hired Gelcomm for support in this effort.

SOLUTION

What was the scope of their involvement?

To start the project, Gelcomm asked us a set of questions to better understand our goals and mission as a company. They came to our store, analyzed our product, and interviewed me to collect more data. From there, they created my logo using real chocolate syrup so it was personalized to my company. The next item produced was a brand guide that includes our mission and values. They also created all of our packaging design for our products.

What is the team composition?

We worked with four people from the Gelcomm team. Patricio (Agency Principal & Founder, Gelcomm) frequently interacted with us and there was a dedicated creative agency.

How did you come to work with Gelcomm?

I received quotes from several branding companies, but Gelcomm’s fit our budget and needs the most. We also chose them because of how family-oriented and supportive they were; we felt comfortable with the relationship.

How much have you invested with them?

In total, we spent around $15,000 on all of their services.

What is the status of this engagement?

The project ran for a year from 2016–2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I receive amazing compliments on the packaging and logo design. The look of our brand is unique; we love it. Gelcomm did a terrific job producing a creative final product for us.

How did Gelcomm perform from a project management standpoint?

They were very responsive throughout the project. We had weekly calls and met in-person a few times.

What did you find most impressive about them?

They put in the effort to understand our vision and worked with our budget, which we value as a startup. Their team was genuinely invested in helping us achieve our goals. We appreciated their willingness to work on our payment plan because it showed the project was about more than just money for them.

Are there any areas they could improve?

I can’t think of anything for them to improve on.

Do you have any advice for potential customers?

Be open and communicate your ideas clearly. They’re willing to change their direction if you want something different, so don’t hesitate in letting them know your thoughts.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were great at meeting our timelines.
  • 4.5 Cost
    Value / within estimates
    Compared to the other quotes I received, they were very decently priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d most definitely recommend them.

Branding for a Sustainable Manufacturing Company

"Gelcomm’s deliverables met our timeline and budget and exceeded our expectations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2016 - Jun. 2017
Project summary: 

Gelcomm created branding and packaging materials to help increase a sustainability manufacturing company’s market presence. They conducted market research and advised on strategies.

The Reviewer
 
2 - 10 Employees
 
California
CEO, Sustainable Manufacturing Company
 
Verified
The Review
Feedback summary: 

Brand awareness and website visits and clicks have grown significantly. Gelcomm delivered clean materials and valuable insights on a timely and cost-effective basis. Regular communication, creative problem-solving, and in-depth experience made for an enjoyable workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former CEO of a sustainability manufacturing company. We made biodegradable, compostable products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gelcomm?

We engaged Gelcomm to provide branding and packaging services. We wanted to narrow down our message and get across our desired image. We also needed strategies to increase brand awareness in the consumer goods marketplace.

SOLUTION

What was the scope of their involvement?

Gelcomm created brand materials to guide us from a startup to having a more substantial market presence. For some projects, we provided guidelines; for others, we had more back-and-forth with Gelcomm. The team performed market research to gauge marketplace interest and how best to tell our story. They advised on strategies from start to finish as well.

What is the team composition?

We worked with three people. Patricio (Agency Principal & Founder, Gelcomm) was our primary point of contact.

How did you come to work with Gelcomm?

We found about their team from an acquaintance in the sustainability world. Gelcomm offered fresh designs and a full spectrum of services—they offered branding, strategy, and packaging in the same house. They even took the time to visit our offices before the project began to make sure our project fit their skill set.

What is the status of this engagement?

We worked together from January 2016—June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company went from having no listings on consumer and industry reports to being better known in the sustainability world. Gelcomm helped increase our brand recognition as well as our website visits and clicks.

How did Gelcomm perform from a project management standpoint?

Gelcomm’s deliverables met our timeline and budget and exceeded our expectations. The team gave monthly reports as needed, and we communicated over email and texts.

What did you find most impressive about them?

The team didn’t just offer creatives ideas; they also executed them and brought them to life. This trait separated Gelcomm from past vendors I’ve worked with. 

Are there any areas they could improve?

No, we had an excellent experience working with their team. We appreciated Gelcomm’s willingness to often go above and beyond to meet our needs.

Any advice for potential customers?

Let Gelcomm take the lead on your projects. They have experience in offering quality ideas to achieve your desired outcomes.

5.0
Overall Score Gelcomm had a team of top-notch people with in-depth expertise and cutting-edge insights.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Gelcomm excelled at setting timeframes that worked well for both of our teams.
  • 5.0 Cost
    Value / within estimates
    They were very careful to work within our budget constraints.
  • 5.0 Quality
    Service & deliverables
    The team delivered visually attractive work on time and within budget.
  • 5.0 NPS
    Willing to refer
    We loved working with Gelcomm.