Timely Contact. Timeless Value.

GCS is an outsource contact center organization that focuses on delivering effective communication with your customers. We manage voice and self-service channels to meet your required service levels in three unique ways:

1) Careful selection and on-going training of our associates with our F.E.E.D program. Our agents have the right personality to please your customer.

$50,000+
$25 - $49 / hr
250 - 999
Founded 2001
Salisbury, NC
Map location
headquarters
other locations

Focus

Service lines
40%
35%
10%
10%
5%
Customer Service Outsourcing
Call Center Services
Back Office Outsourcing
Client focus
60%
30%
10%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
20%
20%
15%
15%
10%
20%
Financial services
Government
Consumer products & services
Back Office Outsourcing
50%
25%
25%
Customer Service Outsourcing
50%
50%
Outbound Services
50%
50%

Portfolio

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