Galera

Please describe your company and your position there.

I'm the director of a SaaS eCommerce platform, we let businesses and individuals sign up, sell their digital goods and we manage everything under the hood; from classic payment methods to cryptocurrencies.

For what projects/services did your company hire Galera, and what were your goals?

We wanted to have the first of many marketing videos being our marketing campaign, particularly an introductory video for our platform.

How did you select this vendor and what were the deciding factors?

We tried with other agencies first, but the results were not good enough. So finally, we found Galera and decided to go with them, probably the best decision so far.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We went through multiple phases to ensure that both Galera and Us knew what we wanted to do and work on. Starting with our brand ideas, then we planned the making of the video with multiple steps that would let us review it and make any change necessary.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their team reference, which let us express anything we might want on the progress.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can now begin our marketing campaign using the introductory video and any other video we might want in the future to expand our platform.

How effective was the workflow between your team and theirs?

We were in contact through emails only, which was more than enough. Everything was super clean in the whole process.

What did you find most impressive or unique about this company?

Their implementation of our feedback and the marketing video itself was perfectly made.

Are there any areas for improvement or something they could have done differently?

As for what has been done with us, I do not think there are margins of improvements as everything went perfectly.

Please describe your company and your position there.

I was the UX and Design Lead at a Commerce Frontend Platform that combines API orchestration, workflows, and frontend delivery to enable commerce teams to build and deliver engaging, optimized websites and web apps.

For what projects/services did your company hire Galera, and what were your goals?

As a company in a relatively new field, in a booming industry, we wanted to have an easy-to-understand way to explain what we do and, most importantly, how we do it, what makes us a game-changer.

How did you select this vendor and what were the deciding factors?

We looked for a video-motion agency or freelancer with experience creating explainer videos for SaaS companies to deliver quality and originality. The team or freelancer needed to have exceptional design skills to help us evolve our ideas.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a brief, where we provided all the context and work on the script, voice over and visual ideas we already had so far. We wanted to grow from there so the video would reflect the brand. We wanted Galera to take that to the next level.

They delivered, were very responsive, and supported us with their ideas. They also provided us with resources and advice to choose the music.

After that, they took our input and delivered a storyboard. We finetuned details together, and they moved on with the animation. They sent in snippets for us to see the look and feel and the flow of the animation.

After that was finalized, they worked on applying the voice-over and music adjustments.

Who did you work with and what was the feedback process like?

We worked directly with Philipp, Creative Director at Galera. We exchanged feedback visually in Figma, and communicated decisions and updates via email. It was a collaborative process.

The agency was fast to respond, always suggesting improvements from their area of expertise, considering our feedback, and understanding how important it was for us that our brand was always consistent.

Can you share any outcomes from the project that demonstrate progress or success?

Internally, the team is very happy with the results. The video hasn’t been implemented yet in the website but we are confident it will boost conversion.

Describe their project management style, including communication tools and timeliness.

It was easy to talk with the agency. We communicated via email and Figma comments, which fits our remote and async first approach to communication. They kept us posted about timeframes and delivery. The agency was understanding yet proactive when we needed some extra time to gather feedback on our side.

What did you find most impressive or unique about this company?

Their creativity and mastery of their craft, providing us a visual and motion language that complemented other elements of our brand, which we know would be challenging. They were also supportive of our ideas and always found ways to improve them.

Are there any areas for improvement or something they could have done differently?

Not really.

Please describe your company and your position there.

I'm the BD director at a Financial Services company. We curate and provide the latest updates about a particular asset class, making sure that our partners & users can stay updated with their shortlists/portfolios.

For what projects/services did your company hire Galera, and what were your goals?

Our introductory documents were sufficient but too complex for some audiences. We needed something that would be easier on the eye, making things simpler to understand. We figured that a video introduction would be the best alternative, and scouted multiple agencies that could do the job. We ended up choosing Galera.

How did you select this vendor and what were the deciding factors?

We looked for video production agencies that had the look & feel of the video that we hoped to make. Galera in particular caught our attention because of their keen eye for detail. The catchy animations and effects really contributed to making of a great video, and we were really impressed by the samples they had on their website. The Galera team's response to our questions and requests were also a big factor behind our decision. Not only did they understand what we wanted right away, but they were also able to give us excellent advice about what we wanted. It was a no brainer.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started by providing Galera with a list of things we wanted, and provided a short script for what we felt would describe our service. We kept going back and forth with Galera to find the right tone, on which they drafted storyboards that served as visual aids for what our video would look like. After choosing the voiceover, we were provided with draft videos to which we also shared some feedback. It's pretty much what anyone would have expected in makings of a video; but we were impressed by how the Galera team were able to communicate with us efficiently despite discussing everything remotely. Usually these things are more effective when done in person, but Galera was really professional about the process.

Who did you work with and what was the feedback process like?

We primarily interacted with the Creative Director of Galera. The feedback process was really simple, we told them what we wanted, Galera sent us visuals, and back and forth. Our vaguest descriptions and smallest requests were all turned into great visuals.

Can you share any outcomes from the project that demonstrate progress or success?

We are yet to showcase the video to our clients or users, but we are confident that the video would work as we expected. The video does a wonderful job of making our service sound simple. Our sales team is really excited to be using this at future lead generation events as well.

Describe their project management style, including communication tools and timeliness.

We didn't have a specific timeline in mind, but Galera was really quick with their work. They gave us target dates for the next visuals, and the communication through Slack was really convenient as well.

What did you find most impressive or unique about this company?

Again, their attention to detail. They have the unique ability to capture what the client wants and turn it into great visuals with impressive details. Even the smallest animations and effects are geared towards the common goal of 'explaining' the service, something that a great explainer video should obviously do. It's easy for creators to deviate from this goal, and we've seen plenty of Youtube samples with meaningless/fancy effects throughout the video. Galera didn't waste a frame. Really impressed.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind, just wish we had met earlier. Thanks for the great work, and if anyone reading this review is interested in an excellent explainer video, give them a call. I'm sure they'll impress you.

Introduce your business and what you do there.

I’m the creative video lead and content lead at Wunder Mobility, which is a mobility tech company in Hamburg, Germany. It was founded four years ago, and it’s gone very far. We’ve gone from 20 people when I joined, to a couple of hundred people. We’re basically a white-label software company, and we power different mobility solutions and products, anything from kick scooters to rental software. We have 70–80 clients around the globe.

What challenge were you trying to address with Galera?

I have 10–15 years’ experience in live-action video projects, but I was looking for a partner that could help when it came to illustrated animation. If we did that kind of craft in-house, we’d have to rely on templates and basic motion. We wanted to create proper illustrated animations. Basically, we had a skill shortage on something we wouldn’t usually do in-house, and Galera was a talented young studio that we went to for a partnership.

What was the scope of their involvement?

We’ve done two projects together, with the first one being a bigger project. We were launching a new product called Wunder Rent, and we made a specific landing page for it on our website, where potential clients could come and read about it, then get in contact with us through our form. One of the things that really helps conversions is having an animated explainer on that page.

They created a proper illustrated animation that explained what the product was. The approach was professional and clean, and it would help with our conversion rates. I wrote the script and got in contact with Galera. They made the video that’s on our website now.

What is the team composition?

They have a team that works on various things, but Philipp (Creative Director) is my main contact.

How did you come to work with Galera?

They reached out to me on LinkedIn and sent me a link to their website. I get a lot of messages like this, but I checked out their reel and really liked it. I believe it was actually around the time I needed this animation to be produced. It was just serendipitous timing.

How much have you invested with them?

The project was $5,000–$6,000.

What is the status of this engagement?

We started working with Galera in July 2019, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

As an easy metric: we had half the conversions on that page without the video. With Galera’s content, and with the additions to their content, we doubled our conversions.

They’re a young company, and they have a very artistic edge. They really care about motion and design, and that comes through in their work. Compared to more corporate companies doing similar things, Galera has a much higher artistic level, and the motion has a more high-end quality. We can see the difference between most corporate explainer videos and the ones from someone that actually has a sensibility for motion and design. That gives us a good edge.

How did Galera perform from a project management standpoint?

They’re very reliable. They can produce quality work with hard deadlines. They’re open to feedback and are very easy to work with. They’re good at translating what we need. It’s a very comfortable relationship.

What did you find most impressive about them?

Some anecdotal feedback on something that impressed me recently and demonstrated that they’re a very dedicated partner, is that, during the COVID-19 period we’re going through, we put together a nonprofit campaign to help mobility providers. Galera came on to help me free of charge, just to get this campaign up. That was really impressive, and it showed their dedication as a long-term partner.

Are there any areas they could improve?

I just think that they have a lot of potential, and they’re going to be a great company for a lot of partners.

Do you have any advice for future clients of theirs?

They’re based in Ukraine and they’re a bit younger, so their prices are very competitive for what we got. Taking out a several-project contract with them will yield so much at such great quality.

Please describe your company and your position there.

I own / run Seed a creative agency based in Cape Town.

For what projects/services did your company hire Galera?

Galera helped us produce a series of animated videos.

What were your goals for this project?

Creative excelence on a strict timeline within a fixed budget.

How did you select this vendor?

I liked their portfolio of work, engaged with them and got a good feel from their professional interaction and friendliness and willingness to please me as the client.

Describe the video(s) and the process in detail.

I provided a script and VO. Galera then submitted a concept for approval. Once approved they submitted a storyboard and style frame for approval. We then went into production of the animatic, which once approved was animated, with work in progress approvals along the way.

What was your vendors' project management or feedback process?

We used slack for process communications as described in the process above.

Can you share any outcomes from the project that demonstrate progress or success?

We were very please with the result. Galera went above and beyond to produce dynamic-feeling animations and even added additional sfx to enhance the videos without asking for this.

How effective was the workflow between your team and theirs?

Great.

What did you find most impressive about this company?

They were efficient, on time, in budget and the standard is very high.

Are there any areas for improvement?

no.

Please describe your company and your position there.

I am the founder and head of content at Industrious Content, a new content marketing agency that stands for high-quality design and editorial excellence.

For what projects/services did your company hire Galera?

Our company won a coveted assignment with a longstanding client: create a standout video to introduce their new AI-driven brand safety product. Our client is very invested in beautiful visuals and our video was higher concept than most. We needed an animation partner who could deliver something beautiful and dynamic while telling the story the way we envisioned.

What were your goals for this project?

As always, it was our goal to delight the client. However, as this was our first such video project we needed a showpiece that broadcasts what we can accomplish.

How did you select this vendor?

We vetted a number of video studios here in the United States and abroad. Galera was the only studio that was willing to work on a short timeline and had a reel that showed they could deliver great work on our budget.

Describe the video(s) and the process in detail.

Our creative director, Philip, understood what we were looking for from the start and was excited to get going. He clearly communicated the process from start to finish. We went from sketched frames, to sample illustrations, to full frames and ultimately animation. When our clients came back for multiple rounds of revision, Philip and his team executed those changes cheerfully.

What was your vendors' project management or feedback process?

Philip always clearly stated when feedback was needed, provided ample time and was patient when our clients were slow in getting back to us. When we asked for revisions, he always stated back to us what we needed to be sure we were on the same page. Communication was excellent.

Can you share any outcomes from the project that demonstrate progress or success?

Our client was delighted and showed the video at the Consumer Electronics Show in Las Vegas, a true win. Additionally, it assumes the hero spot on their product page. Clearly, they're in love.

How effective was the workflow between your team and theirs?

Very effective. Philip communicated clearly, set expectations and always delivered on time. When our clients were slow with feedback, Philip always asked for an ETA and followed up. We were grateful that Galera was able to roll with client-side delays.

What did you find most impressive about this company?

Excellent communication. Outstanding work. Dedicated to getting it right and pleasing the client.

Are there any areas for improvement?

Not on this project.

Please describe your company and your position there.

I am the founder of a company In Los Angeles and oversee product development for our applications

For what projects/services did your company hire Galera?

We redid our websites and needed some splashy and fancy lottie animations

How did you select this vendor and what were the deciding factors?

Through reference by other designers

Describe the project in detail and walk through the stages of the project.

Galera was great in guiding me through the steps and processes needed to complete the work. We started from the idea and concept all the way over to the animation with ease.

How many resources from the vendor's team worked with you, and what were their positions?

Just 1

Can you share any outcomes from the project that demonstrate progress or success?

The animations look and feel amazing. They also were thinking with us in terms of flow on the website and performance.

How effective was the workflow between your team and theirs?

Since it was just me and one of their team - it was straightforward.

What did you find most impressive or unique about this company?

The fast turnaround time, documentation, and the lack of revisions needed to get to the final product

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

I am the Principal Designer in Topaz Digital. Topaz digitizes end-to-end wealth and life management for High Net Worth Individuals. Our deep experience, flexible platform, and strong technology relationships make us the definitive solution provider and trusted partner for private banks, family offices, and external asset managers.

For what projects/services did your company hire Galera?

We were looking for video production experts, motion and sound design.

What were your goals for this project?

Our goal was to produce a marketing video that would highlight the key products and product value proposition in a compelling, visually striking showreel.

How did you select Galera?

After a search online, and discussing with multiple vendors we selected Galera, because we were impressed with their work, and a clear process and next steps outline.

Describe the video(s) and the process in detail.

Galera was responsible for end-to-end video delivery. They helped us to refine the story and visual. Worked very well with our brand guidelines and visual language.

What was your vendors' project management or feedback process?

After initial planning was approved, we have regular check-ins. Feedback was always very well received and updates quickly implemented.

Can you share any outcomes from the project that demonstrate progress or success?

Within 2 months we quickly launched showreel. Stakeholders were very impressed with the outcome.

How effective was the workflow between your team and theirs?

Collaboration was smooth and efficient.

What did you find most impressive about this company?

They commit to their task and pay close attention to detail. 

Are there any areas for improvement?

No, all was great

Please describe your company and your position there.

I am the CEO of an educational startup. Uxcel is on the mission of allowing every designer in the world to easily improve, assess, and showcase their skills.

For what projects/services did your company hire Galera?

We needed to produce a set of video templates for our social networks.

What were your goals for this project?

Get the set of AE templates in the given time.

How did you select Galera?

After a set of interviews, we decided that Galera will be the best fit for us.

Describe the video(s) and the process in detail.

We went through the series of ideation steps together, then continued with the first drafts and after that the finalization.

Galera showed support even after the project was complete.

What was your vendors' project management or feedback process?

Feedback was great, thoughtful, well timed.

Can you share any outcomes from the project that demonstrate progress or success?

We have not yet fully implemented produced videos in our workflow so can't really share any measurable outcome yet.

How effective was the workflow between your team and theirs?

Pretty great! Feedback was received well, changes and next rounds of template production were delivered on time.

What did you find most impressive about this company?

They care, they listen and suggest. The overall professionalism is quite great as well!

Are there any areas for improvement?

We were satisfied with their work. There we some minor things that we find out needed to be fixed after the end of the project, and Galera did all the edits with to problems.