Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Galaxy was able to assist us quickly and efficiently, much more so than the local people. They put the new design together and fixed it so that the site would work well. They were able to do that in no time. In contrast, the people I was working with originally had to research about how it was done. It seemed like Galaxy was much more fluent in that language and programming language.
This was a basic revamping of my existing site, so nothing significantly changed because of the work. The IT people that I worked with previously in designing the site were really impressed with this kind of work being done so quickly.
How did Galaxy Weblinks perform from a project management standpoint?
The communication was phenomenal. What I really loved about Galaxy was that they understood what I was looking for, and we did all this by email. You often wonder if something will be lost in translation, but in fact, it wasn’t. They were able to put my ideas right into place on the website, and then immediately asked me for my feedback. The job got done so quickly and for such a reasonable price that I was extremely surprised.
Our time difference would normally be prohibitive. However, the developer would respond to me within 24 hours even with the time difference. We would communicate late nights and early mornings, and it was no problem at all. They were always on schedule.
What did you find most impressive about Galaxy Weblinks?
Since I’m a consumer and not a web designer, it was nice was that they took the time to explain in writing how my request related to what they needed to do. That meant I understood the limitations and procedures involved in the process. It was amazing how well-versed they were. They must have done this many times before because they could encapsulate exactly how long it was going to take them and how much it was going to cost to do exactly what I wanted. Their knowledge was extremely high in the area, making it a lot simpler. Plus, they could explain exactly what they were going to do in terms of access to the site, passwords, and so on.
Are there any areas Galaxy Weblinks could improve?
In a situation like this, where I was asking them for specific changes, probably not. If I had given them a blank slate and said come to me with an idea, I have no idea how they would have fared in that respect. I suspect that they have the knowledge, and they would’ve come up with perhaps a better website than I originally have.What I really loved about Galaxy was that they understood what I was looking for.