Funkhaus

BACKGROUND

Please describe your company and position.

I am the Sr. Producer of McGarrah Jessee

Describe what your company does in a single sentence.

Independent, full-service brand development and integrated marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Web development to overhaul agency website
• Easy-to-manage website backend
• Launch new agency branding

SOLUTION

How did you find Funkhaus?

Online Search

Why did you select Funkhaus over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Funkhaus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We employed Funkhaus to build a refreshed agency website, showcasing a new look & feel for the brand, with the goal of bringing to life a unique & ownable digital presence that showcased our agency culture & values in a timeless, yet modern style (while also building an easy to manage CMS). 

Key deliverables included:

• Discovery & Wireframes
• Site Design
• Front & Backend programming
• Shopify integration
• Accessibility review

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully launched a new site with all scoped features & functionality, with the final site far exceeding our expectations. Since launch, hosting & maintenance services are ongoing. Approaching launch, the process was seamless throughout reviews & QA. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall timeline & key milestones were clearly outlined from scoping phase throughout the project. Adjustments were made, as things came up or as additional time was needed to complete reviews & secure approvals - each time both teams were in close contact and aligned on expectations. 
Funkhaus was extremely receptive to our feedback and coached us through the process of identifying goals & objectives for the new site, with helpful guidance on what could or could not be accomplished. Project managers made themselves available as needed, even visiting us in-person for project kickoff (which was greatly beneficial!). 

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Funkhaus was exceptionally focused and in-tune with the spirit of what we were trying to craft, translating our 'wishlist' into reality and breaking down the steps to get there along the way. They helped us define & execute our brand's personality into digital form. They were fair partners, clear and concise in their communication, but more than that, they were an incredible cultural fit. Both teams meshed seamlessly, making our collaborative working sessions and reviews enjoyable and something to look forward to. They knew how to 'speak creative' and made all our stakeholders feel heard and valued. 

Are there any areas for improvement or something Funkhaus could have done differently?

Nothing - could not ask for better partners. 

BACKGROUND

Please describe your company and position.

I am the Principal Visual Effects Director of Hyphenate

Describe what your company does in a single sentence.

Driven by detail and obsessive expectation, Hyphenate bridges all aspects of post production, from visual effects to color correction and editorial, under one streamlined roof with an eye on optimization and reliability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Branding Refresh
• Marketing

SOLUTION

How did you find Funkhaus?

Neighborhood Reachout

Why did you select Funkhaus over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

1. DISCOVERY & STRATEGY:
   • We start every project with a 1-2 hour Kick-Off, followed by a deep-dive research phase to audit your brand legacy and the competitive landscape.
2. IDENTITY EVOLUTION:
   • Round 1: We’ll take your existing logotype and logomark and explore their sizing, kerning, and the lock-ups. We’ll consider ways to improve upon the “H” mark, and generally clean up or adjust the weighting. We’ll propose any improvements we see to provide you with some option. This round will be presented alongside collateral mock-ups to showcase how these updates could live in application
   • Round 2: We’ll take the winning designs from Round 1 and begin formalizing the system around them - supplemental fonts, colors, and art directed collateral concepts.
3. FINAL DELIVERY & BRAND STYLE GUIDE:
   • We’ll package all the approved brand elements into your Brand Style Guide to serve as a keystone for brand use. This will include guidance around:
     • Logo usage & recommended sizing >  Specific colors, dimensions, lines, accents, inclusion of trademark, brand signature, image styles
     • Color palette usage (web & print color specs)
     • Supplemental font parameters for headline, sub headline, paragraph styles
     • Do’s & dont’s for brand usage
     • Creative direction for collateral application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The entire brand refresh aligned seamlessly with a new ground up website build we were doing.

We also worked with Funkhaus to help define some of the decision making on the frontend design of the website as well, which they did as an extension of their service with no charge.

The social media and marketing they have been doing with us over the past quarter has had an incredible impact on brand awareness and engagement, something I never anticipated for us or really had interest in doing. The team has a solid expertise in this field and everything about working with Funkhaus just feels familiar and personally catered. We love the entire team at Funkhaus!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly responsive to critical feedback and came back to the table with new solutions that were above and beyond. Everything was always on time and their communication is unmatched. We never felt as though we weren't being taken care of.

What was your primary form of communication with Funkhaus?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They make you feel like we're one big collective team, like they are an extension of Hyphenate and vice versa.

Are there any areas for improvement or something Funkhaus could have done differently?

We think Funkhaus is doing everything right!

BACKGROUND

Please describe your company and position.

I am the Chief Media Officer of Someplace

Describe what your company does in a single sentence.

To be a place where clients and makers can dream again.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Create our company website that brought to life our creative vision and balanced that with the need to be informative for what services we can provide partners.

SOLUTION

How did you find Funkhaus?

Referral

Why did you select Funkhaus over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Funkhaus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted them to build a fully functional website for desktop and mobile.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just launched. But we have gotten great reviews on the website so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great partners through the entire process. They took the time to explain things and have work sessions where we worked things out together. We found them very collaborative and patient with us.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a very open process. We liked that we pushed each other to make our work great. That's usually a sign of a great partnership.

Are there any areas for improvement or something Funkhaus could have done differently?

We talked about everything openly. There wasn't a problem they didn't help us solve. They were great partners.

BACKGROUND

Please describe your company and position.

I am the COO of Fela

Describe what your company does in a single sentence.

Film production services for commercials, music videos, film and tv.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Website Design and Company Branding

SOLUTION

How did you find Funkhaus?

• Online Search
• Industry reseaerch

Why did you select Funkhaus over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Funkhaus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Funkhaus completed an entire website re-design for our company. They created a dynamic and sleek website optimized for desktop and mobile viewing. They also consulted and contributed heavily towards our company's branding — creating a cohesive package of fonts, colors, layout and copywriting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback on our new website has been resoundingly positive. Internally we are extremely satisfied with the re-design. Externally we have received numerous compliments and positive reception regarding the re-deisgn.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was prompt and reliable. They responded well to our needs.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their great design sensibility and ideas. Comprehensive understanding of our needs. Seamless execution of any ideas which were thought of. Great support and guidance throughout the process.

Are there any areas for improvement or something Funkhaus could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Little Ripper

Describe what your company does in a single sentence.

Cafe by Day... Wine Bar by Night.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Rebranding
• New Logo
• New Everything

SOLUTION

How did you find Funkhaus?

Referral

Why did you select Funkhaus over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Funkhaus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Transform from a small time Coffee shop to a Resturant serving Beer and wine. 

• New Logo with new Colorways. 
• New Coffee Bag design. 
• New Coffee Cup Design. 
• New Beer Can Design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Lookon our Customers faces when they saw how amazing the rebrand looked. We just reopened.. so it a little hard to demonstrate success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Right on Time. Ready for our reopen. Great communication.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their interest in our business and passion for something new were impressive.

Are there any areas for improvement or something Funkhaus could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Managing Director of company

Describe what your company does in a single sentence.

We're a nonprofit organization dedicated to creating community for those impacted by stalking and its aftermath, changing society’s perception of this dangerous, violent, and often invisible crime, and making meaningful change at the legislative level.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Rebranding
• Developing boilerplate language

SOLUTION

How did you find Funkhaus?

Referral

Why did you select Funkhaus over others?

• High ratings
• Great culture fit

How many teammates from Funkhaus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our non-profit needed help with a cohesive brand identity that could adapt to our changing needs. We also wanted help creating boilerplate language that encapsulated our mission and used a more authentic voice than traditional fundraising jargon.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Funkhaus developed a new, streamlined logo for us along with adjustments needed for various applications of it. They created a design template that met our primary goal of showing engaging pictures of individuals that obscured their identity in non-traditional ways. We integrated their language into our website, deck, and fundraising materials and have felt more confident using phrasing that matches our identity, voice, and values.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Funkhaus was on top of deadlines and had materials to us when they said they would. They addressed any questions or concerns in a timely manner and were able to redirect their focus as elements of our project evolved and our needs shifted.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We very much appreciated having such a large team in our initial meetings as we wanted feedback from a large range of people. While our day-to-day communication was more streamlined, it was great knowing there were many minds at work while still being clear who our point person was.

Are there any areas for improvement or something Funkhaus could have done differently?

Not that I can remember

BACKGROUND

Please describe your company and position.

I am the Director of Communications of an advertising & marketing company

Describe what your company does in a single sentence.

Creative film editing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Design new website
• Refresh logo

SOLUTION

How did you find Funkhaus?

We've worked with them before

Why did you select Funkhaus over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

What was the size of Funkhaus’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a new website and refresh current logo including new brand colors, implement logo across the new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amazing feedback on the final project, very happy with the outcome.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, worked closely with us and always responded to questions with helpful information.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Impressed by the way they were able to take our thoughts and feedback and give us what we were looking for, happy with the design choices presented to us and the collaborative nature of the project.

Are there any areas for improvement or something Funkhaus could have done differently?

nothing much

BACKGROUND

Introduce your business and what you do there.

I’m an executive for the House of Taylor, a company within the House of Taylor Trust.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Funkhaus?

We were in need of a website and social media management.

SOLUTION

What was the scope of their involvement?

The website was built from scratch, and we believe they used WordPress.

Funkhaus currently manages our social media platforms like Instagram, Twitter, Facebook, and most recently TikTok. They track our follower engagement, brainstorm content, and create associated graphics and captions. They also manage Facebook and Instagram stories and reels.

What is the team composition?

Our point person on the social media front is the head of content for Funkhaus. There are three other people on her team. 

How did you come to work with Funkhaus?

They were recommended to us by another firm that we were working with. We had a meeting with Funkhaus and decided to move forward with them. 

What is the status of this engagement?

We started working with them in January 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our SEO ranking has improved, which was a goal of ours. We’ve also had a regular and steady increase in followers since they started managing our social media. 

How did Funkhaus perform from a project management standpoint?

They meet deadlines, manage their time well, and send us reminders when they need things from us. We meet weekly and have regular emails with them throughout the week. If we have any specific project-related questions, we can get in contact with our point person very easily. 

They send out calendar invites with Google Meet, and we use Google Drive for commenting and sharing documents. 

What did you find most impressive about them?

They are the first and only firm we have used for any website and social media management. We’ve never had to look anywhere else because they do an excellent job for us. 

We appreciate their thoughtfulness and commitment to understanding the values that we find important in our work. They also do a great job of communicating those values through our social media. When we give them feedback, they’re responsive; they do their best to accommodate anything that we need from them. Funkhaus is a joy to work with, thoughtful, and brings a lot of passion to their projects.

Are there any areas they could improve?

We’re hard-pressed to think of anything that they could improve upon. 

Do you have any advice for potential customers?

Clearly lay out your goals and ask for advice. The relationship is a two-way street; you should come prepared with your own perspective because that helps them do a better job.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of the ness. We are an international fitness method focusing on trampoline cardio and muscle sculpting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Funkhaus, and what were your goals?

We are a small business that has been bootstrapped from day one, so we started with a self designed square space and pieced many booking, shopping, and video integrations into it.

While proud of our ability to do it ourselves, we grew at a fast rate adding multiple revenue streams as well as more digitally native products. We then decided we needed a better home base to help showcase these products, drive conversions and integrate different booking platforms and subscription models with an e - commerce sections.

There was only so much we could do on our own, so we tasked Funkhaus to completely re - vamp our site and create a bespoke Wordpress to house all our offerings on one site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We talked to three vendors, but ultimately Funkhaus had the best bedside manner. They didn't judge us for our budget, they listened and respected where we were coming from and helped us envision where we could go.

They were responsive and flexible with their proposal and their past work had a beautiful and understated elegance that was polished but not stuffy and simple but immersive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• develop a unique brand story around the trampoline workout and approach to wellness that needs to be properly translated through our digital home 
• design a website that will serve as a platform for The Ness to continue that growth now and for years to come.
• architect an easy-to-use interface that will serve up the site contents quickly, providing constant calls-to-action for visitors to “join” or “request more information.”
• Shopify will be employed as the e-commerce component to power the shop. We’ve engineered a seamless integration that enables Shopify to speak directly with the WordPress content management system.
• adapt to every environment such as desktop, laptop, tablet, and mobile.

The website user will see one unified website with no delineation or link off-site for the store, and the client will benefit from Shopify’s highly-iterated commerce platform.

By building the site on WordPress and leaning on existing technology like Shopify, Mindbody, and Vimeo OTT your team will be able to easily update and manage your website content.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact and there were 3-4 other developers/designers on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients loved the updated design and now have a better understanding of all our offerings.

Describe their project management style, including communication tools and timeliness.

They were A+ with communication and timelines. We met all our deadlines and they even helped pivot to integration a new booking software in the 11th hour.

What did you find most impressive or unique about this company?

They took the time to show us how to use everything on our own. Most companies would send you off the deep end so that they can continue to bill you for every little thing you need help on. They really set us up for success.

Are there any areas for improvement or something they could have done differently?

No - we can't wait to work with them again.

BACKGROUND

Introduce your business and what you do there.

I own a small production company. We provide commercial video production and post-production services. We also create branded web content.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Funkhaus?

Last year was unusual due to COVID-19, so we wanted to do something positive and rebrand our company.

SOLUTION

What was the scope of their involvement?

Funkhaus rebranded our company. They also designed and built a new website for us.

In the beginning, we had some really good introductory calls with them so they could learn about our company. We had some basic ideas of what we wanted to do, but we trusted them and gave them the freedom to do something that would evolve our company in the right direction and revolutionize what we were doing.

For the site, they added a ton of little details that I'd never seen before on other sites. They implemented extremely original and unique elements like a scrolling play button, a split-screen where part of the screen is a still image and the other part is a moving picture, and other unique assets.

What is the team composition?

We worked with 4–7 people throughout the project. David (Creative Director) was heavily involved in the branding process. The team size changed depending on the stage we were working on.

How did you come to work with Funkhaus?

I've known about them for many years, and I’ve always looked at their work. They seemed to be an industry leader in our business. I saw the work they did for a big firm over five years ago, and they remained in the back of my head for future work since then. I also have a strong relationship with one of their content people through our children.

How much have you invested with them?

We spent around $45,000.

What is the status of this engagement?

We started working together in May 2020. They first worked on our branding, and then they started developing our site, which was finished and launched in February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were blown away by Funkhaus’s work since the first website presentation, and we hardly gave any notes on things to change.

I’ve received the best feedback from our directors and our clients — it's been very positive all across the board.

I’ve seen an uptick in business in the last couple of months as well. I can’t measure if those results are directly related to their work, but I’ve certainly noticed that our team feels much more confident in pushing the brand now.

How did Funkhaus perform from a project management standpoint?

Their management was mostly great. We had regular meetings to go through our schedule and check on the designs, the branding, and the website. Our communication was mostly through email exchanges.

What did you find most impressive about them?

People that run this business are creators, and what they created for us couldn’t have been better. We got the best experience with the branding book and the guidelines, and the website and its functions — I won’t work with anyone else if we need to redo our site in the future.

Are there any areas they could improve?

The only thing that would be nice for them to change is to have a written-out scope in a calendar form. We're very accustomed to calendars and specific deadlines in our business, and that would allow them to pay more attention to deadlines as well.

Any advice for potential customers?

I don't know anyone who is anywhere nearly as good as Funkhaus, so if you’re looking to work with them, you’re making the right decision.