func.media

Please describe your company and your position there.

I'm the eCommerce Analyst / Development Manager for Saffron Road, we make Authentic South East Asian cuisine. I handle all eCommerce related projects and deployment.

For what projects/services did your company hire func.media, and what were your goals?

Our original website was outdated and not setup for purchase / order fulfillment. With func.media we were looking to create a new shoppable site along with revamping our SEO and marketing aspects. So far, we have successfully launched our new website / platform with major customizations as well as improving our SEO and digital presence. Func.media is always available for questions or concerns, with rapid response times. They were able to take our vision and really develop the custom site we were looking for to launch our direct to consumer website. They have also been a key component in content creation and integration of other applications into our website - overall, helping us build a strong online presence in our market and seamlessly executing the best user experience for shoppers.

How did you select this vendor and what were the deciding factors?

We searched online for web developers and also had professional recommendations from established contacts. We had a shortlist of about 3 companies and after speaking with Func.media about our goals, we chose them based on their portfolio, design and development skills, content creation, and overall cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss goals and objectives. From there, the Func.media team delivered several options of mock-ups and wireframes for us to choose from and also discuss further for customization with Shopify. After several rounds of discussion and adjustments, the func.media team were able to design, develop and deploy the new Shopify site, ensuring seamless integration with our Amazon fulfillment and Zendesk customer service features.

How many people from the vendor's team worked with you, and what were their positions?

Our key contact was their main developer and they also had multiple backend developers and designers working behind the scenes. We always had constant contact and quick response time for needed assistance.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launching our site and working with func.media on our SEO, we have seen a substantial increase in our search placement for key terms with organic search traffic up 74% and revenue for organic search traffic up 171%.

Describe their project management style, including communication tools and timeliness.

We had weekly then moved to bi-weekly calls as the need to communicate was adjusted to the project needs. Once we had all design factors finalized, we let the developers work and if needed, ad hoc calls to discuss any items that came up - overall, they were very flexible to our needs and schedule. Now as we continue with content creation, SEO and site improvements we work with Monday to ensure that projects are organized and communication doesn't get lost in email.

What did you find most impressive or unique about this company?

They are young but highly experienced developers, offering us the most relevant and cutting edge feedback and suggestions to improve our site. They've ensured that we're focused on the most relevant topics to maintain our online presence.

Are there any areas for improvement or something they could have done differently?

We had some issues with tracking all of our changes and update requests but func.media created our own forum with the tool, Monday, which allows me to have constant view of current and open items with more organized communication through the platform.

Please describe your company and your position there.

I’m the founder and CEO of Crate 61 Organics, which is a manufacturer and distributor of all natural personal care products.

For what projects/services did your company hire func.media, and what were your goals?

Func.media handles our digital media and recently also undertook the revitalization of our website. The goal was to create a site that we can be proud of; one that fully ties in with our brand image and philosophy.

How did you select this vendor and what were the deciding factors?

We were already extremely pleased with Func.media’s digital media services. Their web development portfolio was also impressive. Most importantly, the people behind this company are astounding individuals with remarkable drive and expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our website was built using Wordpress (WooCommerce) and many different plugins were incorporated to support subscription and customization of products. The team at Func.Media knew exactly what we needed done and went over and above to deliver in a timely manner.

How many people from the vendor's team worked with you, and what were their positions?

For the most part, I had one point of contact. He is one of the owners. I was very happy about that because it simplified by life to only have one person to discuss the project with.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our customers are responding very well to our new site. It is early yet for measurables but I have no doubt that the site will continue to be well received by all of our customers.

Describe their project management style, including communication tools and timeliness.

The communication is impeccable. The turnaround time was always shockingly fast. The team at Func.Media is extremely knowledgeable of tech tools that assist in the fluid completion of the project.

What did you find most impressive or unique about this company?

We were astounded by their deep understanding of the digital world. Truly remarkable skill set within the team. Impeccable communication and very professional.

Are there any areas for improvement or something they could have done differently?

Honestly, I cannot possibly criticize anything about the team at Func.Media. Nothing at all. I highly recommend using them!

Introduce your business and what you do there.

I’m the COO of a mobile shopping application. We focus on product testing, specifically for Wal-Mart.

What challenge were you trying to address with func.media?

We needed a marketing partner for our business.

What was the scope of their involvement?

func.media has been our partner for marketing strategy, web and graphic design, and brand identity efforts. They’ve also helped us execute influencer campaigns, animated video assets, social media management, content creation, and email marketing, among other tasks. In addition to that, their team handles our Facebook marketing, Google Ads, SEO campaigns, and keyword research implementation.

What is the team composition?

We’ve been mainly working with Cam (Co-Founder) and Everet (Creative Director), along with other members of their team.

How did you come to work with func.media?

They were referred to us.

How much have you invested with them?

We’ve spent around $150,000 with them so far.

What is the status of this engagement?

We started working together in April 2020, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’ve grown our emailing list massively in a short period — we have thousands of users waiting to use our app. Our social media channels’ numbers have effectively increased as well — we get tens of thousands of visitors every month.

How did func.media perform from a project management standpoint?

They’re great; their team comes prepared to our meetings every week with an organized agenda, making every encounter meaningful. They’re also top-notch in delivering analytics about the campaigns we’re running. In addition to that, they manage incredible communication and turnaround times — every time we need something and contact them, we get a response in under 30 minutes or even come back to us with the work already completed.

In terms of tools and communication, we use Monday.com, Slack, and emails to keep everyone updated on the progress of any initiative.

What did you find most impressive about them?

We’ve been working with different marketing companies that overpromise and underdeliver, and func.media is the complete opposite of that. They do everything they promise in an incredibly timely manner. In addition to that, they’re competent in every aspect of marketing because they don’t specialize in one particular area; they’re a full-stack team knowledgeable in every kind of marketing initiative.

I also like that I can trust them in being an extension of our team that can do anything I need — with trust comes the ability to deliver high-quality work.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they’re our best partner.

Any advice for potential customers?

Listen to them because they know what they’re doing. Additionally, they’re not just going to help you with your marketing needs; their team will help you anticipate your business’ future and capitalize on emerging trends. Let them take the lead, and that’ll help you get the results you’re looking for without the need to micromanage them.

Introduce your business and what you do there.

I’m the CEO and part-owner of a small Mississauga-based automotive shop. We sell and repair cars. I also work there as a mechanic.

What challenge were you trying to address with func.media?

We hired func.media to employ marketing strategies for us. Being in a competitive industry, we needed to find ways to make our small business stand out.

What was the scope of their involvement?

func.media started by examining the main services we provide and our placement within our community. They focused on bringing in more customers that were nearby. We were a small shop, so we needed to identify our best target market. Apart from that, func.media also made the process simpler for us to follow since some of my employees were not that tech-savvy. 

As for the key deliverables, func.media built our Instagram page and developed a UI/UX website for us. These were all we needed to make our shop more noticeable.

What is the team composition?

We worked with Everett (Co-Founder).

How did you come to work with func.media?

I personally knew the owner and how good his work was. We were good friends from the university. Everything worked out well, and I just asked him what we needed to do to get to the next level of business.

How much have you invested with them?

We spent around $7,000.

What is the status of this engagement?

The project occurred in September 2018. It took two weeks to complete.

What evidence can you share that demonstrates the impact of the engagement?

Based on our sales, I could tell that func.media really helped our business grow. The development and media work they did for us elevated our car sales to almost 300 a year.

They’re a team of visionaries who actively challenged themselves to help us see the bigger picture. Everything’s changing in this digital world — they helped us grow and realize this to manage the situation. func.media just changed the whole game for us.

How did func.media perform from a project management standpoint?

Everything was transparent and straightforward. We talked about the guidelines — our plans, concerns, and what we wanted them to do. We gave them the freedom to use their creativity in creating what they thought would be the most comfortable for us, and they delivered. That’s all that mattered.

What did you find most impressive about them?

I know that Everett always challenged himself to elevate his craft, and I also saw that in his company. func.media grew so much by working well together as a team. They’re probably one of the leading creators in their field right now.

Are there any areas they could improve?

There’s nothing I could think of. They were outstanding. 

Do you have any advice for potential customers?

Come prepared. Be very open and let func.media take control because they would know how to elevate your brand.

Please describe your company and your position there.

We've started working with Func media for 3 years, we loved all the videos and contents they've delivered, top-notch service and quality, delivered on time and exceeded our expectations.

For what projects/services did your company hire func.media?

Videos production Image production

What were your goals for this project?

amazing videos that showcase our brand

How did you select this vendor?

they've reached out to us

Describe the video(s) and the process in detail.

They've done several videos for us, we provided a basic storyline and they provided the strategy, basically all in one service.

What was your vendors' project management or feedback process?

3-5 crews and 2-4 models

Can you share any outcomes from the project that demonstrate progress or success?

the video demonstrated our brand's identity, exceeded our expecations

How effective was the workflow between your team and theirs?

very smooth, they always know what we wanted

What did you find most impressive about this company?

Their team's young and energetic. They're very creative.