We are made of ideas

Fresh Design is a development agency with main focus on business process automation through implementation of online services for the business to communicate with its clients. 

We specialise at:

  • lead management systems; 
  • marketplace development;
  • MDM-systems;
  • integration platforms;
  • partner interaction platforms for retail and b2b.

Based in Ukraine, we have representatives in Netherland, USA and Germany. 

Some of our clients - Danone (France), British American Tobacco, Reckitt Benckiser (GB), Alfa-Bank (Ukraine), VTB (Russia), Nemiroff (Ukraine) and many other.

How everything is done:

We have our own business automation platform called fdForge, which is the basis that helps us launch solid complex projects in a short term period.

 

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2007
Show all +
Kiev, Ukraine
headquarters

Portfolio

Key clients: 
British American Tobacco, Nemiroff, VTB Bank, Alfa Bank, PariMatch, Danone, Reckitt Benckiser
Cinema Citi Web Platform Image

Cinema Citi Web Platform

Cinema Citi Website allows users to see current list of movies in the theatre, order tickets online and find out all of the information about cinema.

Talisman insurance company system Image

Talisman insurance company system

Talisman is the first 100% online insurance company in Ukraine. Its main feature is avoiding of paperwork: customers get insurance online or by phone. Home page represents main Talisman products, tells about the company and its clients. We made home page as a consistent history that convinces visitors to use Talisman services. Color scheme helps to form recognizable brand and differentiate Talisman products. Branding and market

positioning are easier to do and more effective in tandem with stylish firm colors. Simple navigation helps users to quickly get acquainted with site and Talisman products. User can hide menu and navigate through the site using icons. Responsive design makes Talisman products accessible: site adapts to all devices and it’s optimized for mobile experience. In general Talisman entered the market with the new site, which became the center of its activities, and automated system of receiving applications. Its flow is established and growing.
fdForge - business process automation software Image

fdForge - business process automation software

fdForge is a business automation system that allows its users build up inner company processes. We've designed overall interface and styleguide for the system to create different dashboards / table grids and content forms.

VTB Online Banking Image

VTB Online Banking

We've developed new structure for online banking from VTB Bank. New version is mobile, customizable and turned out to be really easy to use.

Nemiroff Corporate Website Image

Nemiroff Corporate Website

Nemiroff is a Ukrainian alcohol manufacturer, presented in 80 countries on all 5 continents. We made for the Nemiroff new main promotional site that helps buyers and potential partners to get acquainted with the company and its products.Nemiroff Ukrainian alcohol producer, which is represented in 80 countries on all 5 continents. We made a new promotional website that helps buyers and potential partners to get acquainted with

the company and its products.
Holocaust Memorial Center Website Image

Holocaust Memorial Center Website

Babyn Yar Holocaust Memorial Center is a non-governmental organization with its ambition to build a center of documentation, commemoration and education on the tragic events of September 1941. Our task was to develop a web platform for the center in a form of an education platform show the danger of totalitarian, extremist nationalist and racist ideologies, and especially to show how it all began.

Sanahunt Concept Store Image

Sanahunt Concept Store

Sanahunt — is the largest ukrainian fashion boutique in «luxury» segment. Its total area is more than 7 000 square kilometers in a mansion in the heart of Kiev. We've created an online catalogue to provide even more comfortable way of shopping for its clients.

Miloan Quick Loans Image

Miloan Quick Loans

Miloan is a quick loan service in Poland and Ukraine. We've created and implemented lead management system for the platform and clients interface.

The Joy Beauty & Wellness App Image

The Joy Beauty & Wellness App

The Joy is the first ecosystem for the consumers and providers of wellness and beauty treatments. Using the services of The Joy, one can book the arrival of the practitioner to any place (your home, your workplace or hotel) as well as make an appointment in a beauty salon or spa. We've design UX, UI for mobile app and web version of application

Botkin.pro - Telemedicine App Image

Botkin.pro - Telemedicine App

Botkin.pro is the first Ukrainian service of online medical video consultations. It helps patients to take care of their health, and helps doctors to find new patients, earn money, get recognition, and grow as professional. We made identity, UI and system of video consultations for desktop and mobile devices.

Oplata.com online payment system Image

Oplata.com online payment system

Oplata.com is an international payment gateway system that we've developed new look for.

Portmone Payment System Image

Portmone Payment System

Portmone helps people to pay bills online without unnecessary documents, staying in queue, and leaving of home.

Roboform.io Custom Form Constructor Image

Roboform.io Custom Form Constructor

Roboform.io is a web service that allows users to create and manage their online forms and polls, create reports and keep track of all user actions. We've developed a simple, yet informative interface for this system.

VTB Bank Corporate Website Image

VTB Bank Corporate Website

We've created architecture and design for corporate website of VTB Bank. One of the hardest parts of this project was development of the structure of the project - taken in count amount of information that needed to be presented. To visualize main service areas of the bank we've made paper applications that were edited afterwards. Also, one of the ideas was to make it simple - so that users without knowledge in accounting and

economics could easily find the best product for them.
UNB Oil Company Auction Platform Image

UNB Oil Company Auction Platform

UNB is one of the leading private oil and gas companies in Ukraine. As a result of the natural gas production in the 1st half of 2016, company appeared among top 3 private gas companies. The company's mission is to make a significant contribution to the development of the oil and gas industry and the energy independence of Ukraine.

DLCS Tech Image

DLCS Tech

DLCS is a new age compression tool. We've developed app interface, website to launch funding campaign for this project. Main accent was made on bright colors, sharp fonts and info about the compression process.

Art De Suisse catalogue Image

Art De Suisse catalogue

"Art De Suisse" - is a Czech boutique of watches and jewelry. Working on this project, we've managed to maintain companies style and elegance in its online catalogue.

WePlay Tournament System Image

WePlay Tournament System

Weplay.tv is a place where all fans of cyber games can get the latest news from the world of competitive computer gaming. Feature of the project is a flexible system of making tournaments online - web portal participants have the opportunity to check current results directly on the resource

Reviews

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Web Design for Digital Marketing Company

"One of the best parts about working with their team was their design expertise since we really cared about visuals."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2017
Project summary: 

Fresh Design created a standard website for a marketing company. They also produced a CMS to allow for content editing and design modifications. 

The Reviewer
 
1–10 Employees
 
Switzerland
Elshad Hajiyev
CEO, Zennous
 
Verified
The Review
Feedback summary: 

The website exceeded the client’s expectations, serving as an excellent online brochure and meeting all initial requirements. Fresh Design was skilled in producing custom designs and worked collaboratively throughout the engagement, making for a valuable partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Zennous. We provide marketing through digital screens in taxis, Ubers, and other vehicles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fresh Design?

We hired Fresh Design to develop our website.

SOLUTION

What was the scope of their involvement?

Fresh Design designed our website for us. We provided their team with sketches, and they supplied PDF design elements. It’s a simple one-page site that is mainly for presentation, so there aren’t specific functionalities. They created a custom CMS for the website called fdForge, so we can log in and edit content and design elements. 

After they developed it, they added a few more graphic elements and animations. The site mainly scrolls vertically and horizontally with the functionalities they added. They added these features without increasing the cost, too.  

What is the team composition?

I had one main contact from their team. 

How did you come to work with Fresh Design?

I was specifically looking for someone from Ukraine, and I found them on a website that listed portfolios of companies from there. I shortlisted five of them and reached out to each for estimates. Fresh Design gave us the best budget, and they provided a simple solution that was exactly what we were looking for, so we chose them. 

How much have you invested with them?

We spent $3,500 on the website. It was a good price, compared to other companies. 

What is the status of this engagement?

We worked with Fresh Design between September–October 2017. The project was done in less than a month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve won an award for one-page designs; it’s eye-catching. Fresh Design didn’t overcomplicate the solution, which is why we were able to get a low cost, and they delivered within the budget and timeframe.

The CMS is easy to use, and we haven’t had any issues with it. Everybody liked our website. It’s very well designed and it works without any problems. We’re not tracking any metrics of the site, because it’s primarily serving as an online brochure for us. 

How did Fresh Design perform from a project management standpoint?

Their team answered quickly, were engaged, and accessible. We spoke through WhatsApp and on the phone, and we never had to wait.  We worked collaboratively and used video calls, to explain exactly what we wanted. We could easily tell them what we wanted, and they returned with it. 

They also gave us suggestions on what technologies to use, laying out the pros and cons of the cost and other details. For example, we had an issue with the API, but they came back with a solution within two days. We were really satisfied with how they worked with us. 

What did you find most impressive about them?

One of the best parts about working with their team was their design expertise since we really cared about visuals. It was essential for us to find a creative provider that could make a great design.

Most importantly, they had access to the correct people and always researched to find the right solution. They were proactive and addressed all of our needs. They produced clean work and delivered it on time. 

Are there any areas they could improve?

I can’t think of anything.  

Do you have any advice for future clients of theirs?

I would definitely recommend Fresh Design to someone looking for a functional website with great design. They were great designers and produced the work themselves, not with templates.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Video Content Management Agency

"We love Fresh Design and we don’t let anyone else build our websites."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Ongoing
Project summary: 

Fresh Design is an ongoing web development partner that’s been involved in various projects to date. Their work spans software development websites, event-related pages, e-shops, a networking site, and more.

The Reviewer
 
2-9 Employees
 
United Kingdom
Vitaly Safarov
Managing Director, Zohar Entertainmnet Group
 
Verified
The Review
Feedback summary: 

All the websites they’ve produced have garnered them seven international awards. Fresh Design has intuitive team members that can freely apply their creativity while sticking to their client’s idea, which results in stunning yet minimalistic and user-friendly websites.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Zohar Entertainment Group. We’re a video and audio content management agency, specializing in broadcasting specific genres and specific video content such as ancient mysteries and ancient histories.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fresh Design?

We were looking for a company that could create a branded and unique platform/website that would show who we are, what we do, and have a portfolio of clients that we serve. Since we also specialize in live and tailored events, we needed a company that could create state-of-the-art and elegant websites for showcasing said events and more.

SOLUTION

What was the scope of their involvement?

Fresh Design has done everything from concept work to the design and execution of the entire project. They took our vision and transformed it into a solid website presence. Basically, they created our main company website as well as several other websites that stem from it.

Our main website is more like a digital business card for us. Fresh Design did a wonderful job with it, creating intelligent categories and features that allow members to have their own account where they can set their preferences for the videos they’d like to watch. Additionally, they also built a functional website for software development, an events page where we can showcase client events and all the related information, and a website where users can purchase digital courses and print training manuals.

The events page was turned out very user-friendly and it all has all the functions from search results to recommendations within the site. Additionally, Fresh Design helped us create a blueprint for a very unique professional networking platform. We wanted to build a high-quality and well-branded social, educational, entertainment, and professional platform with a specific focus on the subject-related fields. It includes associated products and services that follow the trends in UI/UX.

We’re going to implement fingerprint security access for mobile users, which we were going to do in multiple languages. Fresh Design will also be helping us integrate blockchain technology and a monetization system, creating a subject-related financial market within the system. We’re also going to implement a navigation system with an intuitive interface and functional modules for maximum convenience and simplicity for the users.

We had started working on using Redis, Sphinx, PHP, Angular, and MySQL. Fresh Design has its own fdForge, which enables the integration of popular emailing services, sets up OG and metadata, and creates advertising campaigns. The system also allows us to actively monitor access rights, activity, administrators, and more.

What is the team composition?

We have a main point of contact at Fresh Design. We’ve also always had a project manager on standby 24/7 who communicates with us daily regarding updates, as well as two or three graphic designers and two or three coders at the same time. There have been seven or eight people in total working on the project.

How did you come to work with Fresh Design?

I found them through Best CSS. I was looking for a partner to build the websites and searched for a few in London, but I didn’t like them because they didn’t have a vision. I found a website built by Fresh Design and was so impressed by it that I immediately got in touch with them. I saw that they have a vision and already had an interest in our industry. They’ve been pushing boundaries for us because our work is very unique for them.

How much have you invested in them?

We have invested over $100,000.

What is the status of this engagement?

We began working with them in June 2016, and the partnership is ongoing. We’re just about to start two more projects. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The compilation of all the websites took seven international awards, including Best CSS, Special Kudos, among others. We love Fresh Design and we don’t let anyone else build our websites. I just tell them what needs to be done and they know exactly how to do it. I don’t have to sit and artistically think about what needs to happen—they just know. They already know our branding and our vision.

We did a software development website with them as well, and they did such a great job. It was totally mainstream and unique, with different colors and layouts with visuals and graphics. I love their minimalistic ways of delivering an optimal visual experience, which is what’s beautiful about them. They embrace simplicity but pay attention to detail with their animations, colors, fonts, and transitions, which makes the end result very distinctive. In all these years we’ve been working together, we haven’t really had any glitches.

How did Fresh Design perform from a project management standpoint?

For me, the project has been very convenient because they speak Russian, as I do. They’re also very proficient in English, which is great. Fresh Design’s team is also polite, professional, and always follows up. They have visionaries that always offer suggestions.

What did you find most impressive about them?

Many vendors ask clients to tell them what they want to build. On the other hand, Fresh Design has a vision and can get inside the client’s head and can see through their eyes. They simply have a way of knowing what’s in your head, which is remarkable and uncommon.

When they do their brainstorming sessions, they’ll put me on a conference call and the entire team runs a presentation while contributing towards my goals. The entire team works together and everyone gets a chance to exercises their creative vision. When you look at our website, it isn’t only my vision, but there is a little piece of the entire team in it as well, which is lovely.

Are there any areas they could improve?

No. Otherwise, I wouldn’t be working with them.

Do you have any advice for potential customers?

I highly recommend Fresh Design, although sometimes I don’t want to recommend them because we want to keep them all to ourselves. If someone is looking to build a state of the art, classy, elegant, functional, and user-friendly websites, Fresh Design is the team to really work with because they do listen.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design & Development for Loan Service Company

"Fresh Design understands what we do, which is really important for development."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Fresh Design carried out the entire design and development of the company’s CRM and web app. They also worked on logo design, handled various integrations, and continue to enhance the product.

The Reviewer
 
2-10 Employees
 
Ukraine
Vasyl Nikitin
Marketing Director, Miloan Ukraine
 
Verified
The Review
Feedback summary: 

The project team delivered a quality website with a great UI/UX that’s continuously getting improvements. Fresh Design is always willing to work after hours when timelines are short and are also flexible with changes. They’re a reliable and professional vendor for this line of work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of Miloan Ukraine, an online loan service company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fresh Design?

I needed someone to design and develop our website and hired Fresh Design for the task.

SOLUTION

What was the scope of their involvement?

Fresh Design designed and developed our CRM system and website application. They created the logo and all the website’s layouts and handled all integrations with payment gateways so that users can pay for a loan or set up proration. Their team built the application to work with our CRM system and integrated it with our outside partners as well.

A year ago, they were using Angular but are now using Vue.js, and there are some server integrations on Linux. One of the functionalities they created was a dictionary that features terms from the website. They also offer recommendations for improving the product and we continue working with them for renovations.

What is the team composition?

There are two full-time people doing front- and backend programming. There’s also a part-time project manager a business analyst, a designer, and an ad-hoc server administrator.

How did you come to work with Fresh Design?

We did a tender and asked different companies to present their proposal. We chose Fresh Design because we liked how they work and their way of thinking.

How much have you invested with them?

We’ve spent over $100,000 on their work so far.

What is the status of this engagement?

We started working together in October 2016, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fresh Design delivers quality work. Sometimes we have a hard task and little time, and they help us even after hours and on the weekends to deliver it on time. I’m pleased with their work and our customers like the website. It’s has a great UI/UX and we make it better every month.

How did Fresh Design perform from a project management standpoint?

Project management is good. We work in sprints and use Jira, making sure we have methodologies that work for both sides. They’re flexible to changes and deliver punctually 90% of the time.

What did you find most impressive about them?

Fresh Design understands what we do, which is really important for development. They’re professional and responsible.

Are there any areas they could improve?

They’re a really good team but sometimes they work too much.

Do you have any advice for potential customers?

If you want an accountable and professional team, Fresh Design is a good choice.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for Telehealth Platform

"If you come with an idea that makes sense for everyone, they’ll provide a really good service."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

Fresh Design fully developed and assisted with the design of a video conferencing platform for patients and doctors, integrating a complex video module into it. Currently, the handle all system updates.

The Reviewer
 
2-9 Employees
 
Ukraine
Vladislav Gryn
CEO, Botkin.pro
 
Verified
The Review
Feedback summary: 

Despite several challenges with the video module, Fresh Design delivered a sturdy platform that’s gotten positive feedback and repeat customers. Their CEO’s direct involvement leads to efficient project management and seamless communication. Their team is highly organized and offers great ideas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Botkin.pro, a platform that provides video consultations between patients and doctors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fresh Design?

We needed help with software development and hired Fresh Design for the task.

SOLUTION

What was the scope of their involvement?

Fresh Design did all the development of our telehealth platform as well as a lot of design work and was very helpful with every step. They’ve done everything except for marketing. The most crucial component was the video module, and even though it’s an open-source technology, it was quite challenging to adapt it to our needs so that it would actually work smoothly. We worked on that for an entire year to actually get it working well.

We also work with insurance companies and Fresh Design did a good job of allowing us to administrate things as well. We launched the pilot in May 2016 and we’re constantly working on updating the product with Fresh Design.

What is the team composition?

We’re mostly in touch with their CEO. We’re not in direct contact with the designers or developers, so I don’t know how many people have worked on coding.

How did you come to work with Fresh Design?

We searched online and had a few meetings with other developers, who all had really high prices. Our project was quite new at the time in Ukraine, so no one really knew how to do it, and the ones that did were very expensive. Fresh Design was the only agency that was quite excited about the project and didn’t set the price too high.

How much have you invested with them?

We’ve spent $100,000 on the project so far.

What is the status of this engagement?

We started working together in September 2015 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There have been mistakes made from both sides, but the collaboration has been generally positive. The video module was quite challenging to set up and we had to work on it quite a lot. Besides that, everything was great. Patients who go through with the video experience actually return a second time, which is the most positive feedback we can give.

We’ve actually never had any negative comments from people who have tried the video consultations but rather from the people who are against the idea of getting medical help online.

How did Fresh Design perform from a project management standpoint?

Project management has been amazing. Their CEO is very helpful and always in touch with us, and there’s nothing that I could say that would put him in a negative light. It’s been one of the most pleasant experiences we’ve had.

What did you find most impressive about them?

They’re organized and we’ve never had any problems communicating with them and getting our idea across. We also appreciate how they offer their ideas for improving our product.

Are there any areas they could improve?

There’s nothing I’d say they need to improve.

Do you have any advice for potential customers?

If you come with an idea that makes sense for everyone, they’ll provide a really good service. It will be hard working with Fresh Design for those who don’t know what they want. We came to the project with very specific ideas and knew how to write the technical requirements.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer