We build great web & mobile applications
At freevision, we’ve put together a team who are highly skilled and dedicated to create unique solutions for our clients. We develop custom software to automate their workflows, and we’ve done this so many times now that it’s given us rich experience in the practical application of many technologies. We know how to assemble the best solutions for a wide range of businesses, and we look forward to doing the same for you.
Focus
Recommended Providers
Portfolio
Slovak Lines, Direct Parcel Distribution, Vaillant Group, IURIS GROUP, ProGrocery
ProGrocery
For our American client ProGrocery we created a tailored user interface that guides the user through the ordering workflow. This saves the company and its customers significant amounts of time and money by eliminating human error.
An App to Buy a Bus Ticket and Modernize a Company
Slovakian bus company has been going strong since 1949 and it employs 340 drivers on numerous routes. Its previous smartphone ticketing app wasn’t quite as old, but it was still showing its age. Passengers stepping off a plane at Schwechat Airport needed to be able to get to Vienna much more easily, but the app was not very user-friendly, and it wasn’t doing a good job of convincing existing customers to move away from paper tickets. It wasn’t attracting new users either, so freevision was asked to create a new ticketing app from scratch with a fresh look and an intuitive UI.
Update the company’s CRM to increase efficiency, monitoring, customer retention and sales
DPD offers national and international parcel delivery services for online stores, telecom operators, insurance companies, banks and small businesses around the world, and its iconic red box logo can be seen speeding by on vehicles everywhere.
The Slovakian arm of the company approached us because—like any logistics operation—its business relies heavily on the effectiveness of its CRM system, and theirs was not up to the job.
We chose a high-quality system called RescoCRM—produced by a Slovakian company called Resco—as the basis on which to build the new primary sales CRM. We customized RescoCRM so that it fitted seamlessly with DPD’s existing sales, customer acquisition and retention processes, and we also integrated it with their international billing and parcel delivery systems.
IURIS GROUP
We were created a specialized customer relationship management system (CRM) for the company that would help its sales agents do their jobs more efficiently. The solution we delivered does just that, giving these agents a suite of tools that free them up to spend more of their time focusing on clients.
Create an app that lets heating technicians log servicing work
Vaillant Group began in 1874 and has since become one of the largest heating and cooling products companies in Europe. Vaillant Group Slovakia works with almost 1200 contracted technicians who install and maintain its heating appliances, but they were still using nineteenth-century technology to log their 60,000 visits a year. It was a paper-based system, which meant that it was slow, prone to errors and not environmentally sustainable.
Aside from this, it was important to Vaillant Group Slovakia that every installation, annual inspection and repair was logged quickly and accurately because they can only extend customer warranties on boilers that have been serviced regularly.
With all this in mind, we developed a phone app that lets technicians log their service visits and upload accurate data onto Vaillant’s system in minutes instead of days. Our solution slashed back office and technicians’ admin time by 80% and has spared the lives of quite a few trees as well.
Reviews
the project
App Development for Appliance Firm
“They react quickly, have a high level of technical knowledge, and understand customer needs.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work for Vaillant Group Slovakia, an international family-owned company based in Germany. We’re a subsidiary responsible for the Slovak market, and I’m the country director. Our company produces boilers and heating technology.
What challenge were you trying to address with freevision?
Our goal was to create a database in order to log the locations of installed appliances, technician names, and service company names. Each appliance has a serial number, which is tied to the person who installed it and the end-user; before, we were using paper documents for this. We decided to make it digital and introduce a mobile application for installers.
What was the scope of their involvement?
The task for freevision was to look at our system and build the application. The app collects data and informs customers about the history of their appliances. The platform can scan the serial numbers of appliances and send all information to our system.
On the other side, we have an information system for installers used for annual checkups and warranty repairs. It’s possible to check the history of an appliance based on its serial number, order spare parts, and report activities electronically. We also have an online service book where end-users can see all activities done on their boilers.
What is the team composition?
We work with four people comprising a salesperson, Ahmed (Founder & CEO), an iOS developer, and an Android developer.
How did you come to work with freevision?
They were introduced to us by our web developer.
How much have you invested with them?
The total cost across our collaboration has been between €60,000–€70,000 (approximately $67,000–$78,000 USD).
What is the status of this engagement?
We started working with freevision about 5–6 years ago. They’re continuing to work with us to maintain and improve the application.
What evidence can you share that demonstrates the impact of the engagement?
The system is currently being used by 1,200 of our installer partners and 10,000 customers. Almost all functionalities worked immediately, and we just needed a few discussions on graphic changes. I’d say that 95% of functionalities worked on the first run.
freevision is one of the most reliable IT companies we’ve worked with. They react quickly, have a high level of technical knowledge, and understand customer needs. The application they built is reliable and fits our company's needs. Their team is always able to find solutions for our business needs.
How did freevision perform from a project management standpoint?
We’re located in different cities so we communicate through email and phone calls. freevision has good technical expertise. Our project hasn’t required complicated project management. From my point of view, everything has been documented well. They always create summaries for our meetings, and we approve everything through email. Everything is done correctly.
What did you find most impressive about them?
They’re very pragmatic. freevision offers efficient solutions that work, for a reasonable price.
Are there any areas they could improve?
Their marketing could improve. They’re a young company that has potential, but they need better promotion. Their knowledge is on a high level.
Do you have any advice for future clients of theirs?
As a company, freevision has almost no weaknesses.
The platform has over 11,000 users and functions successfully. freevision is a pragmatic partner that provides efficient solutions at reasonable prices. They encompass deep knowledge and expertise in their field as well as implement problem-solving skills. Reliability is a hallmark of their work.