What evidence can you share that demonstrates the impact of the engagement?
Regarding web traffic, we went from 70,000 to over 200,000 unique visitors per month since we rebranded with Folsom Creative. The highly scalable web platform they set up enabled this growth. They’ve taken proactive measures like transitioning servers to prevent resource-related issues.
Folsom Creative provides guidance, design, and implementation for lead generation funnels that direct traffic to the sales team. It's hard to gauge exact metrics for the value they've brought in, but they've been integral to all our growth. We started at 1.5 million in annual recurring revenue and are approaching 6 million this year. The foundation for this success was built on lead generation, the new web platform, and reliable management.
How did Folsom Creative, Inc. perform from a project management standpoint?
Brandon is the fastest e-mail responder I've met in my entire life. I usually hear back from him in a matter of minutes. We also hold meetings and speak on the phone. The team is responsive and proactive about communication. I can't emphasize that enough.
What did you find most impressive about them?
Folsom Creative's responsiveness and transparency stood out to me the most. It's very rare for me to maintain an ongoing relationship after completing a development project, let alone enjoy it. They fostered trust along the way by showing us everything they were doing.
Working with Folsom Creative was by far the best experience I've had out of 7-8 other partner agencies over the last six years. They offer excellent customer service and are genuinely invested in securing the best results to foster growth for my company. That value is hard to find. Brandon helps us succeed by maximizing the utility of his team's skill set.
Do you have any advice for potential customers?
My biggest challenge with hiring a developer is usually not knowing what's going on behind the scenes. Folsom Creative is the first team I've been able to put my complete trust in, knowing they have our best interests in mind 100 percent of the time.
Future clients should be relatively hands off. Rely on their guidance and expertise. If you're heading in the wrong direction, they'll let you know and find another approach. Butting heads always slows everything down. Trusting them will make a world of difference in the speed of development and accomplishing your goals.